Let me start off by saying that my experience with the x-ray tech and the actual doctor was phenomenal... Unfortunately, my experience with the receptionist left me absolutely sick over the carelessness and disrespect of my time, money, and resources: I was very transparent when I first contacted Ever After Dental regarding the poor experiences that I received at a previous dentists office and I provided all of my insurance information well in advance before physically visiting the office. The receptionist verified that their services were covered under my insurance, and we even had an email correspondence where I verified that I did not need to complete the out of network authorization paperwork because it did not apply to me. I scheduled the suggested follow up services, then received a predetermination that stated the doctor was out of network. I contacted the insurance and subsequently Ever After Dental: ultimately the receptionist was able to contact the insurance and verify what the insurance said is true in less than 20 minutes with no additional information from me, but could not do that prior to my visit. When questioned as to why this wasn't done prior to my visit despite my providing all of the information required and having the email correspondence regarding this explicitly, she could not take responsibility for her actions. She kept asking what I wanted out of this conversation and I had to explain to her that I needed to know her negligence was the reason I wasted an entire days worth of sick time for this visit that wasn't going to go anywhere. She could not. Don't waste your time. Find another dentist who's receptionist is responsible enough to do their job 100% read more

Ever After Dental - Email correspondence where the receptionist gave false information regarding insurance coverage - General Dentistry Near Me - Claremont, California

Excellent service!!! I am so impressed, never been to a dental office like this one before! All the staff is so friendly and professional. Dr Torres is the best-she was so gentle, explained the treatment and answered all my questions. I am so impressed with their service and for sure will recommend their service to all my family and friends read more

We were referred to Dr. Leung by our ortho due to my daughter's complicated issues with everything mouth related. She was examined few months ago and sure enough, she's both tongue and lip tied. We were referred to go through Myofunctional Therapy first to get her ready for her frenectomy. Fast forward few months, she's ready and finally got her lip and tongue released today. Office staff are also very helpful. Our questions and paperwork requests were fulfilled in timely manner. I know we are long way from done, but we are now one step closer to helping my daughter feel better about herself and I'm glad Dr. Leung is there to help. Thank you Dr. Leung and staff! read more

From the moment I walked into the business I felt so welcome. It is very clean, neat, and the staff is organized and professional. I was blown away by how thorough and knowledgeable Dr. Cherish was about my daughter's tongue tie. The doctor and the staff made both myself and 4 year old daughter feel so welcome and at peace with our future procedure. read more

My daughter had a horrible fall while at school and had knocked her mouth. Dr. Cherish and all the staff made my daughter feel so comfortable. It gave me relief to see that she was in good hands. Thank you so much to everyone who helped us. She is recovering well and doing much better. I truly appreciate the care she was given. read more

An amazing office! So thoughtfully designed for kids. Dr. Cherish is truly fantastic. My daughter was so excited for her dentist appointment, she actually jumped for joy! Even though she previously had a tooth pulled by Dr. Cherish, she still was excited to come back and see Dr. Cherish read more

TLDR: Ever After Dental is a great option for your family. The atmosphere is warm and welcoming. You and your loved ones will be well taken care of. Full Version: Dr. Karla and Dr. Cherish have created something special here. They are kind, patient, and genuine on top of being incredibly skilled dental professionals. They take time to see the human underneath the patient and handle each visit with empathy and care. I am incredibly impressed with Dr. Cherish and her approach with little ones. She has kindly been taking the time to do "familiarization" visits with my son to help get him comfortable before doing any dental work. He has some medical-anxiety after having to frequent doctors' offices for various tests when he was younger. Dr. Cherish has been so patient, kind, and understanding of his feelings. I'm confident we will get him to a place where he feels comfortable going to the dentist while in her care. For those with adult teeth - I have been to see Dr. Karla 4 times now and will continue to see her as long as she's practicing in the area. She's a rare gem with a gentle spirit and a wealth of knowledge. It's no surprise that the staff at Ever After Dental are friendly, approachable, and proactive as well. Both Richelle and Claudine do a great job of making patients feel welcome and prepared. The billing was presented and explained up front before any work was done. Maria, an RDA-EF2, was a rock-star during all my visits as well. read more

Ever After Dental - General Dentistry Near Me - Claremont, California

I was referred here by my cousin who had her sons lip and tongue tie release done by Dr. Cherish. I was told by my daughters pediatrician that she had a tongue tie but when I went to see Dr. Cherish I found out she had both lip and tongue tie. She was able to do the procedure the same day which was really quick! All the staff members here were super friendly and accommodating. I love that they offer chapstick at the front desk also! I would highly recommend Dr.Cherish to anyone! She was very informative and answered all questions we had for her. The appointment was easy to schedule. Richelle I believe her name was the receptionist that helped me over the phone and emailed me all the documents that needed to be filled out prior to our visit. The only down side of this location I would have to say is the limited parking spaces. read more

Ever After Dental - Dr.Cherish - General Dentistry Near Me - Claremont, California

LOVE LOVE LOVE Dr. Cherish and staff. They are amazing. As a first time mother I was concerned about tongue tie and mentioned this to Dr. Cherish and she examined our daughter who found she was BOTH tongue and lip tied. My heart broke but Dr. Cherish was so reassuring and told me it was an easy fix. She recommended OT, myo work, and emphasized the benefits of the tongue and lip tie release. She sent me research, recommendations and just so much information that I knew we were in the right place. The office staff is SO nice! They really make sure they are taking care of you! HIGHLY RECOMMEND! My daughter has the perfect dentist and we are so happy for this overall experience! 10000% trust Dr. Cherish to take care of our daughter! read more

Ever After Dental - My daughter's lip and tongue tie release. She screamed because of the little goggles, lol. The release was quick and easy!! SO impressed! - General Dentistry Near Me - Claremont, California

I was referred to Dr. Cherish Leung by a friend and wow! I'm so grateful I gave this dental office a chance. The office is clean, updated, and very kid friendly. The receptionists are kind, helpful, and accommodating. They were also quick to greet and had no problems answering my insurance questions. They were very knowledgeable. It was my toddlers first time at the dentist ever. Although he wasn't nervous, the hygienists were very careful and communicative with my toddler. Always ensuring he was comfortable as to not over expose him to dental work and accidentally instill fear. He is my first born, so I'll always be the nervous first time mama when I introduce new things to him- everyone made me feel so comfortable and at ease. Dr. Leung is very personable, friendly, understanding, and most importantly: LISTENS TO CONCERNS. She was not quick to answer my questions; she genuinely took the time to listen and respond. Like she actually sat in front of me, made eye contact, and paused whenever I spoke. I can't tell you the last time a Doctor of anything took the time to LISTEN and SHOW it!!!! I'm excited to return for years to come. Her knowledge of tongue ties is amazing. I'm very grateful to have Dr. Leung as my children's dentist. read more

Was our first time at this dentist and was very impressed. The lobby is very clean calming environment to a child that might be nervous. They were very patient with my little one who usually gets nervous but they put her at ease by explaining everything to her. Very professional and informative staff. Looking forward to this being our dentist for future appointments. read more

This place is awesome! Dr. Cherish and the team have taken good care of my son. He's needed several teeth pulled out due to them not falling out on their own. They've taken great care of him. read more

The staff at Ever After Dental are welcoming and efficient. I appreciate the quality of care I receive each visit. Thank you Dr. Karla for taking care of my teeth! read more

Past dental experience had left me very scared of dentists. So much so, it has been YEARS since my last visit to one. But I wasn't able to ignore tooth pain anymore (especially being well into my 50's) and forced myself to make an appointment. I was honest with staff about my genuine (albeit embarrassing) fear and my very low pain threshold. Rochelle and Claudine greeted me at the desk and were instantly so kind and reassuring. The same with Maria who did my X-rays. She talked me through everything. She didn't rush and she always made sure I was comfortable. And then Dr. Karla was absolutely amazing! She has a very very soft touch (absolutely no pain!) and made me feel safe! She explained everything and has such a calming presence. I can honestly say I had no hesitation in setting up my next appointment with this office. For any fearful people who have panic attacks with dental visits... I highly recommend Ever After Dental! read more

Dr. Cherish is incredible with my kids and so incredibly knowledgeable. She explains all options so well. My son even injured his mouth on a long holiday weekend and I was able to text for an emergency evaluation through pictures/video. She was so quick and caring. Can't imagine taking my kids anywhere else. read more

I would recommend Ever After Dental many, many times over! The staff is super friendly, and Dr. Leung is amazing with my kids. Our son and daughter have both been seen by her. Our son has had his checkups and cleanings done by Dr. Leung since he was 1 (he's now almost 6), and our daughter had her lip/tongue tie procedure with her as well when she was about 5 months old (now 2.5 years). She is amazing at making the kids feel comfortable. The office is super clean...nice and modern, and the appointments are prompt. Would definitely recommend them for pediatric dentistry!! read more

The amazing staff makes you feel real welcomed. Dr Cherish performed a lip and tongue tie procedure on our son and we liked the office and staff so much my wife and i decided to see Dr Karla! Very awesome, quick, and gentle! Not once did I feel like a number during all my visits. May sound weird, but my wife and I look forward to our upcoming appointments. Very engaging Thank you Claudine, Maria, Dr. cherish, Dr. Karla, Richelle, and other staff for helping my family have healthy mouths! read more

I have been Dr Torres patient for 11 years, and I can only have good words and wishes for her. SHE IS A GREAT DOCTOR. Todays day is hard to find a family Dr where you are a patient and not only a number. Its hard to find a Dr that give you the treatment you really need and dont try to sell services that maybe you dont really need at the time. its hard to find a Dr that you can really trust and believe me you can trust Dr Torres a 100%. I have nothing to say about Dr Torres that great things. She is a great Dr. and I recommend her 150%. read more

My boys love going here. They know how to make dental care fun for them. They love their toy treat they get when we leave.

I can't remember the last time I had gone to the dentist but it had been over 5 years. It was so bad I didn't want to ever step into a dental office again after spending my youth looking forward to yearly cleaning. But that has changed. Ever After Dental sounded too good to be true based on reviews but they 100% are as amazing as they sound. Their office does indeed feel like a spa as mentioned in other reviews. Their receptionist Rochelle is incredibly nice and helpful and was kind enough to email me the patient paperwork which was amazing. Dr. Karla Torres and her dental assistant Claudia were so incredibly compassionate, kind and gentle. It made me remember how pleasant dentistry could be. Not once was I intentionally stabbed directly in my gums to prove I wasn't flossing correctly. Both Dr. Karla and Claudia made sure I was comfortable and pain-free through my visit. I was listened to with empathy and respect which was incredibly impressive since that is not something I had with my last dentist. I believe my insurance is out of network but I honestly had such a wonderful experience I'm willing to pay out of pocket. I feel like my entire view on adult dentistry has been changed. I'm so happy I found them. I actually look forward to my next visit! read more

Dr. Cherish and her team have saved me so much anguish. My son has been seen by many dentists who were ready to drill and pull out his teeth without really trying to help my son. He is only 1 and finding out that he has a lip tie and tongue tie that has been causing issues since he was little is astounding to me. She told me all that I had been dealing with that I thought was just happenstance. She immediately came up with a treatment plan and my son is taken care of. I recommend this dental office to anyone looking for pediatric care. read more

The attention to detail from the front desk to the environment was superb! My son enjoyed his visit as did I.

After weeks of complaining about my half erupted/infected wisdom tooth, my wife called Dr.Cherish to take a look at it. She was able to connect us with Dr. Karla the next day. The staff at the office were so nice and explained everything clearly and down to the last detail. They checked me in, took X-rays and explained my options. All within 30 minutes! They are very efficient. Dr.Karla explained she could take it out and have me on my way. Throughout the extraction she continually checked and made sure I was good. They had me in and out within an hour and a half! All in all, this is the best team! If you have any dental needs, definitely check them out. You won't regret it! read more

I am not one to leave reviews too often but thought I would for Dr. Leung and staff. Everyone here is AMAZING!! It has been a year since I've been going here and everything has been great. I randomly called on a Saturday and they were able to make an appointment that week. Dr. Leung has been watching my kids closely and does amazing work. Office is super clean and cute. All staff are very friendly and great with kids. I am so glad I was able to bring my kids here. read more

Since my visit, I've spoken to a staff member over the phone and sent another message (which was marked as seen for 1 week now) to management regarding my experience here. At no point were any of my poor experiences here taken seriously. I again listed that the staff incorrectly explained paperwork, were unable to demonstrate sufficient understanding of costs to the patient when asked directly, did not properly floss a patients' teeth, nearly forgot a step of the visit, & recommended an unnecessary procedure without providing any reasons as to why it would be beneficial-- not a single staff member has tried to apologize for even one of these (you can see one of the responses to my initial review for reference). This further demonstrated the lack of emphasis on patient care & unfortunately showed that this clinic does not seem to value growth/improvement. Everyone makes mistakes & thankfully those committed here did not lead to imminent patient harm, but I hope something was learned here so that no one else has to have a similar experience. read more

This review as a long time coming, our whole family has made this place our dentist we have had wonderful experience here. After looking for a dentist for my kiddos after our previous one did not take our insurance any longer. It was probably for the best since my son never liked going crying, never really had a good exam since never let himself examine. Before coming to Ever after dental we also try another local dentist but they did even get to exam him so no success there either.When we got here my son got a whole exam with out tears, and X-ray too finally it's was mine blowing he finally let himself. After this my son looks forward to coming every check up, and so does my daughter. Both my kids have been taken care of from wonderful, patient staff and Dr.Leung has been great always very thorough, patient and kind to my kids. We love it here so much that now my husband and I have moved our services here too with Dr.Torres my husband had pain in his tooth that out previous dentist keep say their was nothing until he came here Dr. Torres figured it out quickly and I have not heard him compl again. Every staff here is sweet even when I keep bugging Ms. Richelle for invoices for my insurance HSA card because annoying they always need more information to pay for services she's always quick yo send what I need. Thank you all at Ever After Dental read more

Dr. Karla Torres's expertise and skill,, in my opinion, is unparalleled. She explains everything that she is doing, why she is doing it and what to expect. She even gave me some special toothpaste and mouth spray with instructions about their use. I feel that she not only cares about me as a patient but also as a person. I am 80 years old (I live in Montebello) and am rarely willing to drive on the freeway---but I do it because of the care and treatment I receive from Dr. Torres. Her entire staff is very experienced, caring and considerate. They truly seem to love what they are doing. read more

biggest complaint, they charge $50 for missed appointment. Been coming here for 2 yrs. Great doctors/hygienists and assistant. Can't say that about front desk and she won't listen to any excuses and definitely won't waive the charges. anyway,I owned up and paid and my future with Ever Dental is questionable. read more

Very professional and great service. Would highly recommend. The place is clean and well organized.

Dr Karla is the best. She's so welcoming and really cares for her patients. She explains everything with great detail and ensures you're doing well with every step of the way. All staff is friendly and professional. read more

I don't usually leave reviews, but I am very impressed by the quality of service, professional operations, yet such a warm team that makes you feel welcome and caree for. Well done, Dr. Torres and team! read more

Staff and service are always great. They always go above and beyond. My family loves Ever After Dental.

We love this office! The staff is so warm and welcoming and Dr. Cherish is the BEST with kids. Your kids will love coming here

Dr. Torres is the utmost professional. She cares about her patients well being and goes above and beyond. I recommend this dental practice without hesitation. read more

The best experience ever for my very timid 2 year old. This was his first ever dental appointment and Dr. Cherish was so nice, knowledgeable, kind and patient - my son loved her! I was so nervous but my nerves were quickly eased. She was able to examine my son with no problem and had him warm up to her so easily. I will definitely be making this our permanent dental office. I read a review earlier that said their child was asking to go back to the dentist and I thought to myself no way!! But sure enough in the car my son asked me when we can come back hehe read more

Ever After Dental - General Dentistry Near Me - Claremont, California

My girls absolutely loved this dentist! Dr. Cherish and her staff were all very friendly, patient, cheerful and made my 3 girls feel comfortable through the whole process. The office was clean! They had all sorts of toys to keep them occupied while they were waiting for their siblings. They had iPads for them to watch on and allowed them to choose what they wanted to watch. The icing on the cake for them was the special prize at the end. Even though this was the longest part of the appointment they all enjoyed being there! While we were in the car driving home, they asked when they can go back? Thank you Ever After Dental for making their experience magical! read more

Dr. Cherish and all staff are wonderful. My boys enjoy going to the dentist. The dental office is always very clear at explaining any treatments being done. They are very caring and do a great job. read more

This was my daughters first visit as a toddler and I must say the staff and dentist were very kind, patient and knowledgeable. The office is very clean with amazing toys for your child to play with. They were patient with my daughters hesitations and were able to get the job done. She left with a smile and a sticker in which she loved! They don't have an overcrowded place and are very understanding of their job as pediatric dentist. Would highly recommend! read more

I would like to give 5 stars to the amazing Ladies at Ever After! Dr. Cherish & Her assistant Claudette were amazing with my two year old. I have trouble brushing my toddlers teeth yet they managed to do a cleaning with no fuss. They made her first experience at the dentist a positive one and for that I am so grateful. I hardly leave reviews but this is well earned. Thank you ladies! read more

I had an emergency dental issue and Dr. Karla was quick to help me via text during a holiday. She opened up her office bright and early the next day and fixed my tooth. I definitely recommend her and her office. read more