I needed a new local dentist looked on Yelp and found Upland Modern Dentistry and man I was so impressed from the so helpful Brooke at front desk to all the the hygienists and techs and the dentist so friendly and professional and the equipment super modern tech. Really glad I chose them read more

I was experiencing a tooth ache and the online appointment request was super simple. I received a call from Jannett to schedule me in quickly. I was able to see specialist Dr Lin, as I needed a root canal. He was so amazing, very gentle and explained everything that he was doing. I even got to see the X-ray they did in the room with me just sitting there. I then was able to see Dr Morales, which I needed 2 crowns. I was super sore but he was super gentle. I did have a bit of an anxiety cry. Which I felt so bad but Dr Morales, Lucio, Delilah & Angel were so kind. I got to interact with all of them. My crowns look so beautiful!! I hope I can be better for my next visit & not be in anxiety mode. read more

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This place rocked it! The Dr and Staff were phenomenal! My mother needed a full set of upper and lower dentures, which mean that she needed her remaining 23 teeth removed. The staff and Dr made my mother feel comfortable and safe and explained everything thing they were doing. I picked her up, and she was up for running to the pharmacy with me to grab her prescription. She came home and slept a few hours, but, by the evening she was having soup and watching tv and laughing with me in the living. This is one of the best Dental experiences we have ever had! Thank you DDS Morales and Office staff from both Upland and Covina, You are truly appreciated! read more

Upland Modern Dentistry - Upland Office - General Dentistry Near Me - Upland, California

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Honestly don't recommend, this place is money hungry. They only have good reviews on google because they ask you to leave a review in order to get a giftcard or a discount on your service. They charged me an insane amount of money for a deep cleaning and they never actually did a deep cleaning, then months later after researching and consulting with my current dentist, I found out all they did was a regular cleaning. I was not numbed, nor did I have multiple quadrant sessions like an actual deep cleaning is supposed to and the cleaning took less than 30 mins and was exactly the same cleaning I get at my current dentist. Charged damm near $1000 for a deep cleaning I never received and was pressured into getting by the front desk lady with lip filler that talked to me about treatment plan prices, not the actual dental hygienist. The actual dental hygienist was nice, her name was Angel I believe but I'm assuming the lady that talked to me about my treatment plan never told her that I paid for a deep cleaning so instead the dental hygienist just did a regular cleaning. It was way too long that passed by once I figured out that I didn't even get what I paid for so I just let it go. My honest opinion is to find a good and reputable dental office because this place will just try to upsell you on anything. read more

Initially I had an okay experience at my first visit. I liked my hygienist a lot and didn't feel pushed to do things because I actually trusted them. They said I needed to come every 3 months instead of 6, which should have been the red flag. They said I needed a new crown and showed me X-rays that apparently I had an infection under a 5+ year old crown. Of course you hear infection and think wow that's something I need to take care of. Weird that it was never identified with all my other X-rays with dentists, but I trusted them and set up a payment plan since it wasn't completely covered by my insurance. It was after that initial visit that things started getting weird. It was a different dentist who did the cleaning of the tooth before a new crown could be made so apparently that was another charge. They told me it was $500 which I paid that day. I noticed that they would tell me what I was signing but didn't really show me the screen after the first visit. My fault for being trusting! After everything was all done and at the next visit they took X-rays, I noticed the same shadow that was an "infection" was still there but they didn't say anything about it. The payments were coming out automatically each month and then just stopped even though I still saw a balance. I called them and they told me they stopped because I had paid off the balance for the crown but the remainder balance was for something else. I asked what it was and he did not know and the office manager wasn't there that day so i would have to call back. I tried calling another day and told she was only there 2 days a week and she was not there. I got busy and forgot to call for a few weeks. I called again on a day she was there and she informed me that the balance was for the work of the other doctor that I paid the $500 for. I stated that I paid the $500 but she said that wasn't the whole amount so the balance was added to my account. Why in the world would they tell me it was $500 when it was more!? Of course I was told, "well you signed off on it". If it was more and told it was actually $700+, I would have just paid it then but I was told $500. I asked for the invoice for everything which she sent me but it's basically another language. About 2 weeks later, I got a call from a debt collector telling me they sent me to collections. I immediately paid the balance with the dentist directly just to get them off my back but this whole situation was shady. I do also want to note if you do a review for them while in the office, you get free stuff...Makes sense why they initially had great reviews. read more

Very disappointing experience. The front desk staff is unfriendly--you have to go out of your way to ask for help, and even then, they act like you're inconveniencing them. The office manager's communication is extremely poor. I called on 8/26 around 11 AM with an urgent billing question, and the office manager told me she was too busy to help but would call me back that afternoon. I never received a call. I followed up on 8/27 and spoke with a man named Manuel, who said the office manager needed to address my issue and that I would hear back later that day. As of 9/7, I still haven't received any response. This office has practices that feel predatory. It seems like this office prioritizes money over patient care and professionalism. read more

Great staff! On my first visit, Dr. Andrew greeted me and brought me back to the dental chair never has a dentist done this very friendly! I referred my sister as well, and she liked it just as much. Thank you, Upland modern dentistry! read more

Upland Modern Dentistry - Front office - General Dentistry Near Me - Upland, California

1. This dentist office is GREAT . Great attitude from Jasmine at the front desk ! Always gets me in at a reasonable time and date and is professional yet personable. 2. THE OS TEAM IS THE BEST I was shaking just because I was so nervous getting my wisdom teeth pulled and Izzy one of the Dr was tapping me to get my mind off the needle AND THEN Dr Mikhail pulled my wisdom tooth out so good I didn't feel anything he was also really nice I was worried for no reason and then their was another lady on the OS TEAM that checked up on me even after i think there name was sally or sandy idk but bottom line I HIGHLY RECOMMEND THIS PLACE !! read more

Dr Andrew and his staff took time to make me feel comfortable and also explain the process and procedures that i was going to get done. I totally recommend this place. read more

Upland Modern Dentistry - Waiting room - General Dentistry Near Me - Upland, California

They took care of me the same day. Super professional and courteous. Thank you Rhyenne for helping me understand my insurance benefits. read more

Upland Modern Dentistry - Office was very professional and took care of me the same day!!! - General Dentistry Near Me - Upland, California

We had an emergency with dad breaking a tooth over the weekend. We made a call and we have only great things to say about the professionalism of this office. We came right down and the work began to fix it. Our dad is a hard person to impress with dental services. THEY WERE ABLE TO MAKE HIS APPROVAL ON EVERYTHING. Smiles and kindness all around here!!!!' read more

Upland Modern Dentistry - General Dentistry Near Me - Upland, California

I am truly so traumatized by my experience here that it took me 2 months after my visit to come forward with my review. I want to preface that I have NEVER had dentist anxiety - I don't particularly enjoy going, but I have never been AFRAID of going... until now. The first part of my visit was completely fine - the front desk was great and it was a smooth process to check in. The hygienist that cleaned my teeth was great as well. And then there was Dr. Morales..... I originally came in because my onlay on my left molar had come out and I needed it replaced ASAP. After review of my teeth, I needed the onlay replacement on one molar AND a crown on my other molar. Dr. Morales asks me if I want to move forward. Mind you, he had not mentioned the cost at all. I asked for the cost - Dr. Morales had no idea. He sends in this lady to go over the cost - I felt like all of this was smokescreens. I had to ask more than once to get a cost and didn't feel comfortable moving forward until I had a price. That is really just odd to ask to move forward when there's no cost transparency upfront. AFTER Delta HMO insurance? Still $2,000. I sucked it up and ate the cost because I was desperate to get this replacement and really just didn't feel like dentist hopping. They also make the permanents in-house so I didn't have to wait to get them installed and I could be done with the entire process that day. The real problems came when Dr. Morales was working on my teeth. Even after numbing, I was in EXTREME pain, especially when cementing in the onlay and crown. In the middle of the procedure, I expressed how much pain I was in and he completely ignored me. When putting in the pieces in my mouth, I was almost yelling from the pain. I started to panic and CRIED on the chair. I am 29 years old and I have never cried from a dental visit even from when I was a child. Dr. Morales's response? Literally told me to stop crying because it was harder for him to work in my mouth and kept saying in a monotone voice, "You're okay". The dental assistant working alongside him was super kind and empathetic, but unfortunately nothing could save the absolute atrocity of an experience I had here with Dr. Morales. By the time I checked in with the front desk at the end, I was sobbing and couldn't wait to get into my car. Dr. Morales then runs out - I'm thinking maybe he would be comforting and tell me that he was sorry for my experience that he clearly knew was awful for me. No, he just gave me a pack of pain relievers (I don't remember whether they were Tylenol or Advil). Highly, highly do not recommend and I am now terrified of going back to any dental office. read more

My husband had a dental emergency and they took care of him immediately! Dr. Andrew is so kind and reassuring. The staff is amazing and loved our experience. The office is very large and clean. Highly recommend if you are looking for a dentist in the Upland area!! read more

So disappointed in this dental office, I was really hopeful and always try to support new business in Upland. First off the front office staff are disorganized and have no idea what they are doing. My husband had to wait over and hour to be seen by the dentist and then was left in the room for another 45 mins to be told he could not have his teeth cleaned unless he paid out of pocket for a deep cleaning. We were told it would be against the law if they were to clean his teeth !!! So if you have money you want to give away, and you have no problem wasting your time, this is the office for you ! read more

DO NOT GO HERE IF YOU HAVE MORE THAN 2 KIDS! This office has NO policy on their website, no rules about what they do or don't allow, their website allows you to book via their website, but then they call to tell me after the fact that they will only see 2 of my 3 kids in one day. There were AMPLE appointments available on the day I booked. When I questioned them on their policy they couldn't tell me who made the policy and wouldn't allow me to talk to anyone besides Janet. This office is discriminatory and I will be filing a compliance and ethics complaint. If you have more than 2 kids, this isn't the office for you. And honestly, I took my 7 yr old to a single appt a few days before this and they referred me to a pediatric dentist. Its been an absolute waste of time dealing with this office and their staff. I don't trust a business that can't provide information about policies and definitely can't trust a front office staff that doesn't know policy history or business ethics. We will be finding another office. Upland Modern Dentistry just lost 8 customers. Note to the office staff: "In CA, if a large family experiences discrimination, they can file a lawsuit with the California Civil Rights Department (DFEH) if they believe their rights have been violated. Treating a family differently based on family size is illegal." read more

I had X-rays. And exam and estimate of some dental work. After being examined I was pressure cooked while in Dental chair, my attempts to ask to sit up comfortably while they made an intense high pressure sales presentation were ignored until I protested with enthusiasm. They try try to keep you in a Sublime position to intimidate and over pressure you. Not nice. After going into an actual sales office they continue the high pressure upsell of unrequested and unaffordable extras. I told them I needed to consider other options and was not willing to commit to any contract until I researched. I asked for copies of my digital XRays and was told they would be emailed to me that day. It has been 4 days and they still have NOT sent the X-rays as promised. I am reporting them to Ca Medical Board to my InsuranceCarrier to the Dept of Insurance Consumer Affairs and posting on all media with my followers. I recommend any other patient get second opinion from reliable Dental Facility's. read more

I had a really good experience at Upland Modern Dentistry with Dr. Andrew! He is truly an outstanding dentist. He was very professional, knowledgeable, and extra gentle. He took the time to explain everything clearly, ensuring I was comfortable throughout the entire visit. The office itself is spotless and modern. I felt like this created a welcoming and relaxing atmosphere which is something that is necessary on coming to a dental office because you're already nervous as is. The front staff was also amazing. Super friendly, efficient, and accommodating, making the entire process seamless from check-in to check-out. I highly recommend both Dr. Andrew and the office. read more

I just reached out to modern dental and like all these sites on yelp, they say they take Medi-Cal and when you call, they don't take Medi-Cal. All of these sites. Need to change their information if they're not gonna take medical. read more

Emergency Dentist ; Dr Andrew response time via email was within 24hrs; A faint spell led to emergency visit , his team was so patient , kind , service that unfortunately not many dentists have ; quality , genuine care was so refreshing it out my anxiety at ease , from Marcela and Kendal on the phone with my initial call to Lucio patient / cautious w X-rays , Lisa with my daughters cleaning , Delilah genuine concern and above and beyond authentic humans , theres a reason I found y'all , Dr Andrew ty , to you and ur team , forever grateful, now ur stuck with my kiddo and I lol see next visit ! Thankful read more

Dr. Mikhail is a fantastic dentist. I've had a lot of work done by him and he's very gentle and caring. I have referred many people to him, and will continue to do so. Everyone I refer is very happy with the services and care they get from the whole team here. This is the place to be!!! read more

DO NOT GO HERE. They may set you up with a dentist that is not within your network and it becomes a complete mess. They run a little bit of "scam" and you'll end up paying out of pocket. read more

Staff was very friendly and informative! They took very good care of me! If all dentists were this good I wouldn't be so reluctant to make an appointment! read more

Had the best care here for my tooth!! All new and up to date equipment! They even made My crown in office, so great and quick! Dr Andrew was very professional and knowledgeable! The office staff was super sweet and made me feel comfortable! Definitely coming back read more

Dr Morales, hygienist Marlene and dental assistant Robert really took great care of me and made me feel comfortable and heard. Just a simple cleaning and tiny filling but they helped with a smooth process starting with the check in at reception to finishing the filling. Highly recommend and hope everyone has a great experience here like I always do. read more

The staff stayed late to take care of me as I could not take off of work to get my dental work done. I cannot thank them enough. They were transparent and I appreciate that, from the doctor giving me treatment options to the insurance portion, I liked that they showed me what I'm signing and went into detail explaining, they even gave me a printed copy of everything. Most importantly, I didn't feel pressured at all. I had a lot of questions and they were really patient with me and didn't try to rush me. I'm glad I found my dental home. read more

The staff was very friendly and I came because I had a filling pushing down on my nerve from a previous dentist and was in a lot of pain. Dr. Andrew was very professional and fixed my tooth and got me out of the pain. I highly recommend this place. read more

Upland Modern Dentistry - The dentist - General Dentistry Near Me - Upland, California

Wonderful office! Loved the staff and the best experience! Definitely recommend. I was very nervous going to a new dentist but they're incredible and do amazing work! read more

I'm comfortable writing this review now that I know this office tried to scam me out of thousands of dollars. They tried to tell me I needed a ton of work and special cleanings. They were super pushy even trying to get me to come back same day to have work done when I told them I had to leave to pick my daughter up from school. I thought it was really strange considering I had consistently seen a dentist before this and never had any issues like this (my dentist retired and insurance changed hence the change). I luckily followed my gut and decided to change my insurance to a ppo so I could go elsewhere. I went somewhere else today to a dentist with 5 stars and hundreds of reviews. Didn't mention anything about this office visit. Surprise surprise I have no cavities, don't need any work, and a routine cleaning was all that was needed. The dentist actually commented on how great my teeth looked. So avoid at all costs unless you want to be scammed and cheated. So so not right coming from medical providers. Shame! read more

I am incredibly grateful to Dr. Lin and Dr. Mikhail for the outstanding care they provided to my 13-year-old son. Dr. Lin, the Endodontist, treated my son's two teeth with such expertise that he experienced no pain or discomfort at all. Dr. Mikhail, I truly appreciate you accommodating us at the last minute and saving my son's two permanent teeth. The professionalism, kindness, and skill of both doctors made all the difference. Thank you for taking such great care of my son and Thank you to all the stuff. read more

After years of putting off going to the dentist, I could no longer deal with the pain I was experiencing with a tooth I previously had issues with after a failed root canal with a prior dentist. From the second I walked through the door, I was greeted with a warm welcome from the front office staff as well as the office manager Jannett. Dr. Andrew Mikhail introduced himself to me and told me he would be with me shortly. The technician that assisted with my X-rays was very helpful and had patience with me throughout the process. Dr. Mikhail explained why I was experiencing the pain and what steps needed to be taken to address the issues. He was very thorough in his explanation and showed me the images so I could understand what was happening internally. Dr. Mikhail is kind and compassionate, which can be hard to find sometimes. The quote even with my insurance was very high, as expected when dealing with the need for serious dental work and surgery, but Dr. Mikhail and Jannett worked with me on pricing and I was very appreciative of that. I ended up having to have extractions, which were done by Dr. Pedro Morales with the assistance of Delilah. Although it was a very painful process for me, I appreciated him and Delilah keeping me motivated to push through and encouraging me throughout. When I had follow up questions the next day, Ryan was very helpful in addressing my questions and had a very positive upbeat demeanor. All in all, I would highly recommend Upland Modern Dentistry to anyone looking for high quality dental care with a compassionate and informative care team. Thank you to everyone that helped me from my check in to my after hours departure. I appreciate it! read more

Had a cosmetic dental emergency and they took me in within 30 min, no waiting or making appts. My tooth looks like nothing was even wrong and now no one will ever know my little secret. Highly recommend if you need something done asap. read more

I've been on the search for a good dentist the last few years since graduating and I'm so glad my search is over. The dentist, Dr. Andrew, is excellent. He clearly communicated to me what needed to be done and nothing more. He was kind, understanding, and not judgmental about my dental hygiene. The hygienist, Angel, is great at her job; so thorough! I'm pretty sure that was the best cleaning I've ever had. Most importantly, the staff was kind to each other and seemed to work well together which put me at ease. I also appreciated how I could easily schedule online and complete in-take so I didn't have to do anything in person. Thanks, everyone! read more

Strongly recommend! The staff were kind, knowledgeable and communicative. It was an easy process, and I felt confident in receiving the best quality care as a new patient. read more

I called because I had a broken tooth. I am a new patient. They gave an appointment the same day and I had a new crown in less than 3 hours! Dr. Mikhail was very attentive. He explained the procedure in simple terms. The procedure was painless. Everyone on staff was professional and friendly. Lucindo his assistant was great. I am so happy to have found Upland Modern Dentistry. read more

First visit here! Everyone was very nice and friendly. Angel took care of me and gave me good advice i appreciate the customer service in this Dentist. Would recommend! read more

This is one of the nicest dental offices I've ever been in, Janet was at the front desk and was kind and welcoming, Ryan was gentle and fast with taking my x-rays, Dr. Andrew was kind and informative, my hygienist Marlene did a wonderful job at cleaning my teeth! read more

Just got a cleaning here and let me tell you this place is awesome! Everything is brand new, state of art technology, everyone is so nice and helpful. Angel Rios is a fantastic Hygienist and Dr. Andrew was an Excellent Dentist!!! Highly recommend coming here!!! Thank you again! read more

Upland Modern Dentistry - General Dentistry Near Me - Upland, California

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From the moment I walked in everyone was so friendly and nice. The place was very clean and everything was up to date! Dr. Andrew and his team were so understanding and made me feel so comfortable. I have bad anxiety going to the dentist and when trying someone new it makes it worse. Dr. Andrew text me before my appointment to ask if I have any questions or concerns. I thought that was an amazing touch. Dr. Andrew went over every little detail about my x-rays and anything he saw he pointed out and we would talk about treatment and all my questions were answered. I was given an opportunity to get the work done right then and there. The other amazing thing was, I needed a crown fixed, and they were able to create the crown there and put it in my mouth within hours or less. The new crown looks even better than the previous one. They knew I had such bad anxiety over getting work done and my teeth clean they even put on my favorite type of music so I could relax and would periodically check to make sure I was ok. I honestly can't say enough of how amazing this place really was and I will be back and will be referring people because this was an amazing experience. read more

They need to improve the way they communicate the way billing is processed. Make sure the location and the dentist is in network with your insurance otherwise you will be receiving additional billing after you think you've paid everything off. They want your business and will tell you that you are in network. Apparently the dentist was not in network as my insurance explained it. In my situation the insurance issued a few checks and they mailed them to me instead of paying it directly to the dental office. You're expected to deliver the check to the dentist office. I had an issue with the delivery of a check and didn't receive it. My insurance reissued the check and I received it the same day I received a bill from collections. They sent my bill to collections. Make sure your insurance will cover the work, make sure it's in network. It's been such a hassle. Very disappointed. I still have a few more things to figure out. It's yet to be resolved. I won't be going back. read more

Professional and clean. Nice new room and nice technology. Arrived 245, was seen at 3 appointment, spent over an hour trying to sell me misc things for hundreds of dollars, just came for a regular cleaning for insurance, then started cleaning at 4:09, finished cleaning at 4:21 I did have to ask to be flossed. Usually hygienist spends more time on my cleaning with scraping not sure if I will return for a cleaning. read more