They always treated us nice. I have so much junk at home I don't know where to put it accept in…read morehere. I mean I don't want to throw it away because my stuff costs money. But right now I got way too much of it. So, until I have time to sell it. It goes in here.

Great service while renting. However we moved out on the last day of the month and they continued…read moreto auto bill us for the following month, of which we did not occupy the unit for even a fraction of a second. It's been over 35 days of haggling to get a refund and I just now received a check in the mail. Not only that, but it is not even for the full amount we were overcharged for. We should have never been charged the extra month, let alone only refunded a portion. I have yet to decide whether or not it's worth my time to fight for the rest of our money. Great service, just be sure to take it off auto-pay when moving out!

Hats off to General Manager Rachael Mullin for attention to details. Very welcoming a d…read moreprofessional. Maurice Lewis

4 months ago I rented 2 spaces. CS only allows a One time credit on One space BUT HAS NO ISDUE…read morecharging 2x Apllication fees. can we say comministic hypocrisy? I call the 800 number to pay And AUTOPAY sees both spots, asks for the amount for 1 space or maybe it's a special? then you deal with the robstaff who have ZERO answers, ZERO help and continue to tell you that they can't take the payment they called about DUHHHH. THE only thing that keeps me here is that it's very reasonable. except for an unreasonable system and Cadefile cadre.

Very helpful for what i needed Very nice group of people…read moreDown side the locks are really expensive need to bring one so you won't have to buy one Also don't like that you have to buy insurance you can decline so that's a plus

The main problem is the high rental rate that increases too much and too frequently. We're getting…read moreour stuff out of there as soon as we can. Would not recommend them for this reason.

Three words, "spotless" and "wonderful assistance"!! The space is so clean, well lit, and I am…read morethankful for the big labels and directions on how to do this. As it was my first time, Mark Norwood was super helpful in explaining where my unit was, how to get in, and how to lock it, as well as other basic details. The building is easy to access, there is lots of space in the halls, and carts that they let you use to move things from vehicle to your unit. Will do a final review once the summer is over!!

Climate controlled. Plenty of space for temporary storage! Economical prices and great customer…read moreservice!

Exceptional service! Derek went above and beyond to help me secure the right storage unit. He was…read morepatient, kind, and extremely knowledgeable. The entire process was quick and stress-free thanks to him. If you need storage, definitely ask for Derek!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Good: clean, easy access, staff is friendly when they are there…read more Bad: price keeps going up. The price has doubled since I started storing with this location. Office is rarely manned so you have to go through the app for any questions. For a short term rental - great place as long as the price holds. Long term rental - price changes and goes up substantially and often.

I talked to the pubic employee and rented a unit. When I got to storage the unit I rented wasn't…read morewhat rented on the phone. I HAD to rent a much larger unit because the movers were there waiting to unload my things. I told them I had renters insurance; but I am being charged $20/month, (4 months so far), even though I went online & canceled the insurance. don't let pubic storage screw you like the have and still are me. quality? Yes--quality/expert liers; service requested? Never from the first phone call to my last contact tonight!! service sucks. Value?? Hell no. it has cost me $80.00 not agreed on; approx. 4 months os an extra $150.00 in rent!!! dont use this. Use King Storage! They are 150% better

Moving to Chattanooga from Miami, needed to store my car at the last minute, while I fly back to…read moreMiami and pick up another car & moving truck. I could not find a storage facility at the last minute (everything closes at 6PM in Chattanooga.) Somehow I made it to Public Storage at on Cromwell, at 5:56, and that's when we met our angel, APRIL! Now April doesn't get paid for OT, but nonetheless she heard that we, my wife & I were flying out at 6AM the next morning and needed to store my car that night, April was kind enough & stayed past 6PM to help us. she set us up with a unit, and now my car sits cozy & SAFE thanks to April!!. I seriously don't know what we would have done without her, every storage place we called was adamant about closing at 6PM and we had no where to leave my car until we got back!? April's customer service skills is what separates the real businesses, the BIG DOGS of storage companies if you will, from the mom & pops that only care during business hours. Thank you April, my wife & I and grateful for everything you did!! Lou & Nanie

Shadda was kind and helpful,best of the best,I wish everyone had her personality and kindness 10…read morestars very professional.