The Eye Shop has the most fantastic team I've ever worked with. Huge shoutout to Ben for being…read morepatient with me and answering all my questions over the phone and helping me out with the smallest of requests. The Eye Shop has always been my go-to because they value transparency and always find me the best deals even when it's not in their favor. I always feel secure going to them with my insurance questions and end up getting great deals that I wouldn't have known about. I have never had an issue with any of the staff and always leave feeling better than how I started. Thank you for being an amazing part of the Arcadia neighborhood.

I have worn glasses for decades and have had my glasses made at many optical stores. Pairs from…read morethis shop are the most comfortable I've ever worn, with highly accurate prescriptions, astigmatism and axis measurements. The staff are patient and genuinely willing to help. Unlike other large chain optical stores that aggressively push expensive frames and lenses, this shop runs an honest business with fair pricing and reliable quality. They earnestly take responsibility to fix any problems that arise. Highly recommended!

Dr. Kim and staff are wonderful. They are a pleasure to interact with and rely on year after year…read morefor excellent vision care. ​

I went over 20 years of adult life without seeing an optometrist. I refuse to let anyone blow puffs…read moreinto my eyes. Ain't nobody poking my eyes! What for? I don't have eye problems!! Until I did. So glad I found Dr. Julie Oh. The facility is modern and well-equipped, but what really made the visit was Dr. Oh herself. She was thorough (given my two-decade gap, she covered everything). She even showed me the insides of my eyes and explained how they screen for things like high blood pressure and diabetes. This doctor is skilled, I'm telling you. She was not just in full control of my eyes, she was even messing around with my brain. Walls bent. Lines on the floor swayed. But all throughout she explained everything, was genuinely kind and patient, constantly telling me not to worry and that I was doing great. When I asked for short breaks, she was super understanding and gracious. I really liked that. Not once did I feel unsafe. No amount of tech beats genuine human kindness. One thing that really impressed me: when the computer results didn't seem right, she trusted her own expertise and switched to traditional methods. That kind of judgment and humility says a lot. Her assistants Olivia and Rosie were also great - professional, friendly, and happy to answer every question I had. The whole experience was far more tolerable than I'd imagined. Almost fun even. If you've been avoiding the optometrist like I was, Dr. Oh and this team has got you. Highly recommend!

Eric To, OD., FSLS is the best optometrist I've been to in a very long time. I recently switched…read morefrom Stein Optometry in Burbank to Lumen because Dr. To truly cares about his patients. The entire staff is amazing--super professional, the environment is very clean, and they have a beautiful, stylish selection of glasses. Dr. To recommended computer glasses for me, which had never been suggested during the years I went to Stein. I always felt my regular glasses were too strong when working close to my computer, since I sit pretty close to the screen and my nearsighted prescription made things uncomfortable at that distance. The computer glasses have made an incredible difference. I also switched to scleral contact lenses, and they've been a total game changer. My disposable contacts just don't compare--I used to experience some blurriness with them. Dr. To explained why that happens, and the staff walked me through how to properly care for the new lenses, including how to insert and remove them. I can't imagine going back to my old contacts now. The scleral lenses are extremely comfortable, stay in place, and are custom fit to my eyes. I highly recommend Dr. To.

A few years ago, my old optometrist had an insurance change, and I was forced to find a new office…read more I decided to try Lumen because all the reviews said this place was amazing. They are! This optometrist office has the most professional and knowledgeable staff I've ever seen. Really, from the very first interaction in the lobby--they are thorough. It turned out this office was able to catch something other offices had missed. I was quickly referred to a specialist, which helped me care for my eyes. This is the best optometrist, period.

I came in with the goal to purchase sunglasses for an upcoming trip. Dr. Rosie Wong showed the…read morevarious selections that they had in store and gave me the space to explore and try them on. She was knowledgeable about the trends and types of sunglasses that suit low bridge noses, which was helpful for me. The sunglasses turned out to be more affordable because she found out that my insurance gives me a credit for non prescription glasses. I didn't know I had this perk. I'm grateful that she caught that benefit! Once I chose the sunglasses, she offered to do an eye exam. I rarely get my eyes examined because I don't have any eye concerns. However, the process was efficient and educational. The assistant did a couple initial tests on my eyes and made sure the equipment was cleaned before we began. After she completed the tests, Dr. Wong did additional tests to gather more data about the overall health of my eyes. It was fun to learn more about my eyesight. She was gentle, patient and very friendly. I liked how the technology was advanced and efficient. I'll definitely come back for an annual checkup!

I selected a frame with retail price $150 which was broken spontaneously with the frame was popped…read moreout. Dr. Rosie Wong made it clearly that she will make an exception to refund the money after I told her that I spoke with the insurance company. She told me that I will not be able to go back to have business with the Prism Optometric. I appreciate her honest explicit instruction that she has enough customers after three years of grand opening. The front desk girl was not nice and the guy had flat affect. I will give them two out of five stars.

I've been coming here since 2016 for my regular checkups and contact lenses. Dr. William is…read moreawesome. He and his team always take care of you and make the whole process easy. He does a very thorough exam every time and makes sure everything looks good with your eyes. I also appreciate that he's helped me out with extra contact packs when I've been running low. They take most insurance. I've been using VSP here with no issues. Pricing on contacts is also pretty comparable to other places, which is another reason I keep coming back. Overall a solid and reliable spot. Definitely recommend.

The front desk staff member had a very unfriendly attitude. While I was trying to choose a frame, I…read moreasked if we could get a recommendation from another staff member. She told us that we would need to make an appointment with him, even though he appeared to be available and she didn't make any effort to check. Additionally, while we were still looking at the frames, she took them from the tray and put them away right in front of us. This felt very rude and unprofessional.

I highly recommend this office! May was incredibly friendly, helpful, and made the entire…read moreexperience smooth from start to finish. Dr. Michelle Wu was very professional, knowledgeable, and took the time to answer all of our questions. We came here for Ortho-K (OK lenses), and we are very happy with the results. The staff truly cares about their patients and provides excellent service. If you're looking for glasses or Ortho-K lenses, I highly recommend this clinic!

I recently went in to update my glasses with my new prescription and was really happy with how fast…read moreit was to find glasses I liked in my price range. I was helped out by May and she was able to help me with choosing frames that suited my face and ones that wouldn't be too heavy because my prescription is high. Everything went smoothly and she was very professional and helpful!

The staff is always kind, helpful, and professional. Every visit for our family's eye exams has…read morebeen a great experience. We truly appreciate how attentive and caring they are, making each appointment smooth, comfortable, and stress free.

I have been a patient for over 20 years! The best optometrist and support team on the planet!read more

I highly recommend Dr. Hsu! After having a negative experience at another eye doctor's office, I…read morehad been putting off getting another eye exam. I'm so glad I found this office. The staff is genuinely friendly, welcoming, and kind. Dr. Hsu took the time to listen to my concerns, answered all of my questions, and made me feel comfortable throughout the entire visit. I never felt rushed, and it was clear that he truly cares about his patients. I'm extremely happy with the care I received and will definitely be returning for all of my future eye care needs. Thank you, Dr. Hsu and your wonderful staff!

My whole family came here recently and Doctor Tran was great. Our prescriptions were more on point…read morethan previous optometrist. For example, my husband prescription was too high from the last previous optometrist. My husband said he see clearer with the new prescription. We will recommend all our family and friends to ask for Dr. Tran. She is great!

Can honestly say I've never been impressed by a vision center in my 30+ years of life, until today…read more Walked in and was greeted with smiles and good vibes from every staff member I encountered. What really stood out to me was after my eye exam and eye photos; the optometrist explained everything to me in detail. They also carry a good selection of frames which are neatly displayed.

Excellent experience from start to finish. The team treat you with so much care and make you feel…read morewelcome. They never rush your visit and take time to answer questions and ensure you're comfortable. The office is clean, pleasant, and well maintained. They also have a great variety of glasses to choose from, with options for different styles and budgets. Highly recommend!