Went in at 1 PM and was told 45 wait for parts. At 5:35 PM they just recently got parts and got…read moreworking on the car. No updates or info about a delay. If you value your time, consider going elsewhere

We got a flat tire on our way through town. Of course it was 10 minutes before every place in town…read morewas closing for the day and we still had to get our small spare onto the car. We finally got it on and called them on a whim. They actually answered and told us to come on over. They had our tire repaired and had us back on the road in a very short time. Excellent customer service here!!! Well done to this Les Schwab team and especially Kevin...he was a savior for us in the moment.

Excellent service as usual, and several hundred dollars below other mechanics in the Monroe /…read moreSnohomish area. I used to go to several other mechanics in Monroe, and after feeling like I was getting ripped off constantly as well as being tired of pushy sales managers trying to sell me overpriced parts, I decided to try these folks out based on a recommendation from a friend. I've been their customer now for a few years. Honest, courteous, quick, and economical. They will not try to sell you needless repairs or parts, but they will give you an honest evaluation of your situation and tell you what your options are. I'm sticking with these folks. They are located behind Key Bank off of Main Street.

Very disapointed in their vehicle diagnostic procedures. After attempting one fix, which proved…read moreunsuccessful, they wanted to rediagnose the vehicle and charge a lot more for the second repair.

This review is LONG overdue (just like the oil change always is on our Land Cruiser). I can not…read moreexpress in words (but will try) how much we appreciate Mike and his team - they have saved us SO much and they fix the issue and it's gone. As a mother of two toddlers, we want our children to be in the safest most reliable car we can afford (especially when driving on HWY-2 & 203 daily) and for us it is our used 2004 Toyota Land Cruiser. Mike and his crew have helped us not only save money but keep your little ones safe with their mechanical talents. We use to take our Toyota Land Cruiser serviced at Michael's Toyota of Bellevue, but after repeated visits for the same issues which they weren't resolving, and then charging use again to fix we knew something was not right. We needed to find an honest auto repair business and fast - as our car is the work horse for our family. We found Monroe Foreign Auto Repair on Yelp and based on their reviews we took a chance, and thank goodness we did! The $3,500 a/c repair we were quoted at Michael's Toyota of Bellevue turned out to be a $1,500 repair at Monroe Foreign Auto Repair! What more - the a/c worked 50% better than when we bought the car used 7 years before. We were floored and so grateful, as every family knows - every dollar is accounted for and committed when you have children. Mike and his team were very practical and conservative with their assessment and repair approach game plan. They were very up front with what they knew about the vehicle / model (and OMG - do they know A TON about Toyota's!), and walked us through the options and plan of attack to address the issue. We were so impressed with their ethics. It's seems so hard to find a business who puts the needs of their customer's first rather than much they can squeeze/take advantage of them in a difficult situation. Wish there were more businesses out there run by people like Mike. Unfortunately they do not work on domestic cars, When we brought in our Ford Escape, Mike referred us to reputable auto repair shop who took car of us, Apex Auto Service just across the road who took care of us. Also, drop off/pick up of our car was EASY! The only time we could drop off our Toyota off after hours, and all we had to do was park/lock the car (they have security cameras every where) - fill out one of the envelopes, drop the key in and slip it into the door slot. Mike fixed our car while we were away on a family trip. We handled payment over the phone and arranged pick up when we returned. If you have even the smallest of issue with your foreign car and have been given a quote, highly urge/recommend you stop by and see Mike before committing to anyone and see what his team can do for you. Always get a 2nd even 3rd opinion ... you could save tons of money like we did. Monroe Foreign Auto is the ONLY place we will take our Toyota to from now on.

Five stars for convenience, professionalism and trust. A very clean shop, very easy to work with…read more Thank you

I made an appointment for an oil change and general inspection. The oil change was completed…read morewithin the time. When I went to pick up my car, I was told I needed new brake pads, and given an estimate for if they did the work. There was no hard sell. I will return for any work I need done on my car.

Booked an appointment to get ac work done because my brother had initially brought my vehicle there…read moreto start the ac work; which at the time, they had quoted my brother that the complete service will cost $105 (for evac/recharge since we will replace complete system ourselves). So we paid $50 for the initial evac service and will pay the other half after we put the new ac parts for so they can recharge. Arrived to the shop for my appointment, only to be surprised by the sales person stating that someone had misquoted and implied that we were lying even though I had presented the original invoice. As for the remaining service required, will now cost us $205!!!!! We had already paid $50 and now they want an additional $205. *Mind you, I had driven a hour to get to their shop. Long story short we ended up not getting the work finished by them and went elsewhere instead to get the same work done for MUCH LESS than what they wanted. Sad thing is all throughout their shop are religious paraphernalia and quotes from the bible, yet they're actions and practice reflected something much different than what they HOPE to portray. DO NOT GET YOUR WORK DONE FROM DICK'S TIRE HAUS!!! Very unethical and misleading. Huge waste of time and they will go back on their word. I would give them ZERO stars if I could.

I was in desperate need of an oil change on a Sunday afternoon and was traveling from out of town…read more This jiffy lube location was the only place in town that was open. Thankfully it was not crowded and we got right in. The service was very fast, we were in and out in 10 minutes. The quality was great they did a thorough inspection, and were pretty friendly. The only downside was the price, it was a bit steep in my opinion, but I don't blame the location for that.

I have been a loyal Jiffy Lube customer for over 15 years and have used at least five different…read moreJiffy Lube locations throughout Snohomish County. Between my personal vehicles and multiple businesses, I've brought well over two dozen vehicles through Jiffy Lube and have spent well over $20,000 over the years. This Monroe location just lost a long-time customer because of one employee: Andrew. I pulled into the bay expecting the same straightforward service I've received for years. Instead, Andrew looked at my truck for a few seconds and immediately quoted me $219 for an oil change. He never entered my VIN, never checked my service history, never verified the oil capacity, never asked me to open the driver's door, and never looked anything up. He simply threw out a number. That immediately felt wrong. I wondered if i new him as i felt he was treating me different and he didn't want me to be there. I backed out, parked, went to the official Jiffy Lube website, entered my VIN and license plate, and the website quoted me $94.99 for the same service. I drove back and showed Andrew the quote directly from Jiffy Lube's own website. His response? "The website is wrong." When I asked him to verify my vehicle in the computer or look up my history, he refused. When I asked if there was a manager available, he told me he was the highest-ranking employee there. When I asked why the website quoted $94.99 but he wanted $219, he claimed the website only included five quarts of oil. I then asked him a simple question: "How much would two additional quarts cost?" He said he didn't know. Think about that for a second. He claimed to know with absolute certainty that my bill should be $219, without looking in the system, yet he couldn't tell me the cost of two additional quarts of oil, then it dawned on me he has been here at least 3 years as this is the location that screwed up my aluminum plate underweight by taking it off with the power gun, they ruined one of the bolts and when I came back in I asked him to take it off manually, from now now , he remembered the color of my raptor and didn't want to deal with it. So he quotes so high that no person would continue. Instead of trying to resolve the issue or verify anything, he told me, "If you don't like it, go somewhere else." A few moments later he refused to service my vehicle and told me to leave, when i asked him to quote the job per Jiffy Lube policy but inputting my truck into the system, as it leavs record. He didn't want to leave any record. Well here were are. Play stupid games , win stupid prizes Andrew. There are about 10 more places like this , to make you popular in Monroe I've never been treated this way at any Jiffy Lube. If this is how Monroe treats customers who have spent tens of thousands of dollars with the company over the years, I can't imagine how they treat first-time customers or grandmas. Toyota corolla? Ok that will be a million dollars Mrs. Granny Jane. Whether this was incompetence, laziness, or simply terrible customer service, I don't know. What I do know is that I was quoted more than double the price shown on Jiffy Lube's own website, nobody would investigate the discrepancy, and I was ultimately refused service for asking reasonable questions. It is false advertisement when a site into which youi input your viechle with your vin, licence plate and they know and have all records in the system. if it would of been 1 or 2 more quartz i get it , charge me per quart, dont Price Gauge me. No wonder you site 90 % of the time empty with guys standing with sign that wave to bring traffic in. Why wait to be dead to get so desperate and when some people come in you Gauge them? I'll be filing a complaint with Jiffy Lube Corporate and taking my business elsewhere. Long-time customers deserve better than this.

Candido has saved our butts numerous times. He's so kind, his prices are fair, he works long hours…read moreand we appreciate how quick he is!

If I could give them six stars I would. My son was traveling out of town with our old truck (his…read morein the shop) not really meant for cross-state travel and it began to make a noise. It was Saturday of a three-day weekend and he called pretty sure that his weekend was ruined. Candidos was recommended by a friend and they had him drive the truck right in to check it out! They fixed it then and there for a very reasonable price and my son was on his way. Great old-fashioned value and caring service!

We came over for a 2nd opinion after going to Les Schwabe. Purcell got us in for an appointment on…read moreshort notice for the day after Christmas. The service manager - Bob - was very friendly and my wife was super appreciative that he gave honest feedback on our tires (we still had a season of driving left on them), knew what he was talking about and wasn't just trying to sell her a new set of tires (which was so different then our experience at Monroe Les Schwabe which lately seems to be all about high pressure tire sales.) My wife said she will definitely be going back to Purcell because she feels it's a place she can trust.

Great experience here with Bob. Had a slow leak in one of my tires and Bob properly repaired it and…read morehad it back to me within the time frame promised. Highly recommend!

Extreme auto sports actually fixes what's wrong with my car. Les Schwab across the street will tell…read moreyou multiple things that are wrong with your car when they do a free tire repair. Extreme auto repaired something for $600 that Les Schwab was telling me would take around $2000.

They were very welcoming and professional We loved the warmth the receptionist greeted us with,…read morehow the technician showed us what the problem was when he found it, out explained the process of repair. It was a little pricey but worth it

Worked quickly to replace my rear brake calipers after a botched brake job on my 2020 Porsche…read moreMacan. Took the time to answer all of my questions and did a great job on the repair for a great price. I will happily be going back for all of my future car needs :)

Second year for the win with this shop! I'm here with the Renaissance faire, yearly. Nothing like…read morebeing on the road with a sick truck, and being a woman. This shop is quick, fair in price, and doesn't make me feel like a dumb girl. I love the new location, and the new owner is as great as the old one.

Tony retired a while back but the quality Honda service continues. My son had a persistent…read moreintermittent problem with his Civic. They kept the car there with them over several days until they could reproduce the problem. It seems that weather was affecting the problem, so no particular fix was needed. After several hours of testing, they told my son "No charge". We are a Honda family and have taken our cars there several times. Always a smile on our faces at how these people do business.

I have taken my car to Main Street for years. Tony was amazing, and Steve has kept up, if not…read moreexceeded, the level of service, which is top-notch to say the least. I can't say enough great things about this Honda and Acura repair shop. Thank you again, Steve, for all the assistance you gave me in repairing my S2000 and getting it delivered to me safe and sound. If I could rate this business something more than 5 stars, I definitely would!