I brought my pants here to be hemmed. The following day I brought a sweater to be dry cleaned and…read moreanother pair of sweatpants that needed to be patched. I requested a receipt for the pants I had brought the previous day. I noticed that it showed all items being dry cleaned. I informed the lady that the pants didn't need to be dry cleaned. She informed me that it was their policy that all items had to be dry cleaned before they could be altered due to the virus. Nonsense! So this is going to cost me an additional $7.00 per pair $21.00 for 3 )Why don't they inform you of such when you drop off items to be altered? Wouldn't washing be just as effective? This is a company policy and not a state requirement. How much sense does it make to dry clean something you are going to have altered? It's going to be touched by people before and after its altered? *********************************************** This is an update one day later after I received a response from the store passenger. 11/12/2020 I received a very timely and professional response from the store manager, Ray. You can read it if you choose to do so below. I'm very satisfied with Ray's response. I have edited my response and rating to reflect my satisfaction with how the store and more specifically Ray handled my complaint. I look forward to being a longterm customer.

Excellent service! This location was recently presented with a real dry cleaning challenge:…read moreremoving a stain from salad dressing on my favorite and colorful silk tie. The outcome was fabulous! Not only was it returned beautifully, but they had carefully pressed it using the special tool that is inserted between layers to avoid crushing the tie flat. Many other cleaners don't have the special tool or this skill. Really appreciate the care and dedication demonstrated by the manager of this location to ensure that it was done perfectly.

I had a couple of wool and cashmere sweaters with stains on them. I took them in and a few days…read morelater I picked them up. They were spotless. Who can ask for more? The kind lady behind the counter was very helpful and accommodating. I'm sorry I didn't get her name. So I had another cashmere sweater I took in and got the very same result. Kind service excellent quality and very quick turnaround. I will be a loyal customer.

I found my daughters flower girl dress from 17 years ago - dirty where I had not had it preserved…read moreor cleaned. It even had some sort of large stain( think 5 year old) on the bodice. Pleasant run returned this dress looking fabulous-like new. Great work and friendly staff!

I tried these folks out for the first time last week. Even though they had had a boiler burst and…read morethe locations of each item were lost, the guy at the counter was able to cycle through the clothes on the rack and find mine. Things happen, and they were able to keep this customer happy. My clothes all came out great, and at a reasonable price. I'll be back.

Asked for dry cleaning service and obviously there is more than one option that was not explained…read moreto me. Did not listen to my request and lied when asked instead of at least apologizing. The laziness and lack of accountability just cost me $300. And the rude laugh was a complete different story.

I have been going here for many years. The owners are great. They even let you recycle your…read morehangers (just ask them for a box). A couple of Eileen Fisher shirts got messed up, but apparently they were not marked correctly on their tag. Otherwise, they do a nice job at a reasonable price.

My son took a jacket in to be dry cleaned. Upon pick up the pocket had been ripped open. They…read moredenied responsibility and said it would be $25 to fix. In addition they wanted $75 for the cleaning. I've been a customer for years, but no more.

New location and same great service from these owners…read more Being a long time customer since the opening of their Yankee Rd. & CinDay Rd., I was looking forward to their new location opening up, closer to my home. Fast, friendly and great service every time. Would I go back? I've been several times already and look forward to making this my new regular Dry Cleaner.

Really disappointed with Tide Dry Cleaners in Liberty Township by Kyle Station and Route 4. First I…read morehad issues with my polo's being hung wrong. I ask them why I keep having this issue. Dominic (part owner) said his staff don't follow directions from what is in the computer. Then tells me his cleaners can't read English in the back. He tells me he working on a system to print instruction in different languages. Today I stop to pick my clothes up and I tell staff that I received this email today for 20% off. I ask can I use it instead of $5.00 off. He said no so I ask the manager to call me. Dominic called me and said he might record the call. I responded please do. Then he screams at me and says he doesn't want me to come back. What's sad is recently he told me they are hurting for business. There is a reason why it's hurting and hope the majority owner finds out before it's too late. This place I don't recommend. I have spent $397.64 since May 20, 2021 he said don't come back because I only asked to use the 20% coupon. No wonder he saying his business is hurting. See attached owners response.

I discovered this business when ditching my previous big name cleaners. I can't say enough about…read morehow happy I am to have found this business! It is a door to door dry cleaner, laundry service and alterations business. They have fantastic prices, great service and I have never had an issue with the quality of the pressing of my clothing. They have a great offer for first time clients as well, win win!

TJs on Montgomery Rd is great. The gentleman with the tattoos, can't remember his name, is great…read more I like my shirts heavily starched and he is always willing to make the extra effort.

Very personable staff and quick turnaround time. Good price too!! I will definitely be back and…read morerecommend to my friends.

I just picked up the winter coat you cleaned for me. True to your promise, you made it look like…read morebrand-new! I am so pleased with your work. I highly recommend this cleaner. E.Anthony

She has reasonable prices and is somewhat a quick turnaround. Not too many tailors around so she is…read moremy go to.

From the owner: We have the best services and customer service among them…read moreAlteration(General sewing) Cleaners(dry cleaning, cleaning and ironing) Customization of(towels, napkins, handkerchiefs, polo shirt and caps) Custom Embroidery Re-Upholstered Party dresses and sweet fifteen Suits for Men Sublimation of cups, glasses and other Crafts in general and everything you can imagine.

I cannot say enough good things about Lisa and The Laundry Spot. Our washer died and we are a heavy…read moreduty laundry household. Lisa picked up and dropped off a million loads of laundry. She helped with everything was so easy to work with - she is truly a lifesaver. I am thrilled to have The Laundry Spot in my back pocket to use any emergencies. Absolutely a wonderful organization.

nice machines and clean. feels safe. food and other services in same plaza. pizza , vape and bar.read more