I have a classic (expensive) Burberry Coat sitting in my closet collecting dust, I'm less formal…read morethese days. Solution: Convert the trench coat to a trench jacket, maintaining Burberry proportions and not ruin the coat. Mr Vargas is a Master Tailor. He was able to shorten the coat (and liner) while maintaining proportions and fully functionality. Guillermo Vargas is much more than a Master Tailor, he is an Artist who understands Design. Highly recommended, you won't find anyone better

I wrote about Guillermo before, but I used the word "code" and it was supposed to say "coat." I've…read morebeen back since and have never been displeased. Genuine gentleman and a great tailor.

Great service. Always done right the first time. Highly recommend this business for all your…read moretailoring needs

Been here several times, happy to go back again. oMy new suit was tailored quickly for church…read more Brought smiles to everyone. Thanks again.

I've been using Don Royal cleaners now for about a year and I've been extremely happy with the…read morequality of their work. Over the years I've collected some high-end fashion labels, and I've never had any worries about whether they would be damaged. After having used this dry cleaner for a year, I started to read some of the other reviews and I was surprised that some were not excellent. But what I've learned overtime is that no dry cleaning business is perfect. Some of us will have good outcomes and others perhaps not so much. It depends on the garment, the material, and the way it's been dry cleaned before. Having had such good luck at Don Royal, I take these other reviews with a grain of salt.

Amazing customer service every time I go there but today was especially great. They called to let…read moreme know I had a men's suit that I'd dropped off in JUNE 2024 still there. I knew right away exactly whose suit it was! Thanks for saving me a fortune having to replace it!!

This was my first visit to Fox Chapel Dry Cleaners, and unfortunately, it was a disappointing…read moreexperience. I brought in five of my husband's dress shirts for cleaning, and when I picked them up a week later, they were noticeably wrinkled and in worse shape than when I dropped them off. Since it was my first time using this cleaner, I carefully looked over the shirts on the spot and brought my concerns to the attention of the staff. One of the first responses I received was, "That's what you get when you pay $4.50"--which felt dismissive rather than helpful. I was told this is how all their shirts typically come out. I pointed out specific areas on the garments that were not acceptable, but my concerns were met with shrugs and no acknowledgment of the issue. Instead of an apology or offer to make things right, one of the attendants began explaining the difference between dry cleaning and hand pressing, which I found unnecessary since I managed a laundromat and have experience working with a dry cleaner in Dormont. I explained that not only do I understand the process, but I also know what a properly finished shirt should look like. Seeing I wasn't getting anywhere with the staff, I left my name and number in hopes of a follow-up from the owner. I called back again today to ask if Mark, the owner, received the message. I was told he had, but I have yet to receive a response--and honestly, I no longer expect one. I rarely leave reviews, especially negative ones, but I felt compelled to share my experience in hopes it helps others. Based on the lack of quality and the unprofessional customer service, I would not recommend this dry cleaner. I've also included photos of the shirts for reference.

New to the area.... One star is aggressive…read more I can't rate the quality of the alterations yet, but for reference: I had 2 dresses with an inch split in the slit, one pair of pants - one leg needed hemmed, one suit jacket the bottom needed hemmed, one jumper that had an inch hole in the bottom that needed stitched and a spaghetti strap jumper that one of the straps needed touched up on. $267. Outrageous. That is not even what drove me to take the time to write the post... the women who own it - I assume- are RUDE. Downright disgusting and rude. I would not recommend. YOU women are a service business, if you don't like it, don't do it. Have some class and respect for people. I will not return. Thanks to the alteration woman. She is the only reason they get one star.

Very nice people. Good service.great sewing and alterations done very quickly and professionally.read more

Only dry cleaner we use! His shirts are always perfect. I have had our blankets there for dry…read morecleaning and to jave the stitching redone! Very nice and always quality work

Superb job with my heavy winter jacket. I needed to replace a lousy zipper and Pitt did wonderful…read morework putting in a new zipper. Reasonable price. Will go back with my tailoring needs.

Nancy is a wiz with special projects! I had a dress that was too short for my liking (I prefer…read moremidi/tea length), and she was able to extend my dress exactly to my fav length! Love it!

I'd give Six stars if I could. I have used Sams fairly regularly for 3 years, plus mostly for mens…read moredress shirts, suits and jackets and every time, every item has been perfect and it is usually done in just 3 or 4 days. I see a few comments they are pricey but... They were priced about the same as a couple of other cleaners in the area when I was first trying others. looking for a cleaner, but I'm not bothering to shop price since I have always received such good service from Sams. There are times when dependable good service is more important that price, plus they have to be in the ball part or they'd not stay in business. The parking lot can be a little tricky getting in and out of, but if you can avoid commute drive time its not bad. I'd highly recommend

I use Sam's for dry cleaning and tailor services and they never disappoint. Plus they are very…read morequick and efficient!