I live in IV, which is known for sketchy landlords taking your security deposit.
However, I spent a good amount of time researching cleaning companies for my pre-move out clean. I got quotes from three companies, including Monica, and they all gave me the same exact price. Some were more organized and easier to speak on the phone with than Monica, but what made me choose her is that she promised that if we were billed for cleaning, she would cover the cost. She assured me that she would "guarantee [our] cleaning deposit" and that we would NOT be billed for cleaning, and if we were that she would PAY for this.
Due to this promise, I booked with Monica. This is the only reason that I chose her. However, I was billed for cleaning. A LARGE AMOUNT. This is NOT because she didn't do her job at all; it is possibly because of my dirtbag landlord being loose with my money, and possibly because the unit was not "move-out clean". It is likely a combination.
I called Monica explaining what happened and she informed me that she did her job and that it was not her problem. Maybe she did do her job but she should NOT go around promising a guarantee that she has no intention of fulfilling.
DON'T BOOK WITH HER.
She is unprofessional and does not keep her promises, even if she is perhaps good at cleaning. read more