I found this business on here with 5 star reviews and then interviewed them telling them what our needs were for our "move out" cleaning service. On the day of service, they were late, their kids who also work for their business arrived late. Once there were there, my husband confirmed the things we wanted them to do and we left with our dog for a few hours. When they texted me they would be done in 15 minutes we proceeded to go home. There were not finished at all!! Since we had our dog on leash outside, only my husband went in to view the home etc. He said everything "looked ok, but to check the master bath countertop" I went in and checked the kitchen and proceeded to see that the inside of the pantry hadn't been vacuumed or mopped nor had the coat closet hadn't been vacuumed, the tops of the fridge and freezers hadn't been wiped down as described they did in ALL move outs. I went upstairs to see things. The upstairs is carpeted and we never once wore shoes upstairs. They also cleaned the carpets per our instructions so when I went upstairs in my socks, Norma followed me and I had to instruct her 3 different times to remove her shoes!! I can only assume they wore them upstairs the entire time. Next I got to the master bathroom, everything looked good EXCEPT the countertop of the new $1,500 vanity we installed right before putting our home on the market. There was a residue left on the countertop that wouldn't come off. When Norma called their daughter (who allegedly cleaned that area) this young lady claimed "it was like that when I started" which was a bold face lie it was NOT!! I became very upset with her and said Im sorry your daughter is lying and you need to fix this. After trying 3 different cleaners, they still didn't get the countertop clean. They wanted to charge us $1,278 for their work. I discussed how disappointed I was in their work and this and that I felt they ruined our countertop he needed to discount my price. I finally said I'll pay $1,000 thats it and way too much for not completely things as discussed. Also I send them a text message asking a question about the work they did and they never replied. While they did decent work, but I would NOT suggest hiring them at all unless you like mediocre work and dishonesty. Very dissatisfied with them. Luckily we were able to buff out the stains they left in using the wrong cleaning products on our countertop. The most frustrating things is I paid THEM to do this work cuz I didn't have time nor wanted to do it, and ended up having to clean some things anyway!! Super disappointing read more