Buyer beware! I ordered a sofa in Sept 2020 & I have still not received it! They send emails that sofa will be delivered next month or will be completed in a week. See my emails that I have posted. When I follow up, they say sofa is still not complete. I just got off the phone with the manager, she indicated another two weeks. Also Monarch make you pay up front for the sofa too so they have had my $6700 since Sept! I know COVID has impacted business and things are taking longer. But to take almost 1/2 year for their factory which is based out of Los Angeles is unreasonable. My sofa is not on a fright coming from China. read more

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We originally were going to get a sofa we saw at Restoration Hardware, then we found out it would be over ten grand for the one we wanted. I found Monarch after googling "custom sofa". We worked with them for months, and the whole time Adam was very helpful and patient with us and our questions. We had them build us a "Claudia" sofa and it turned out better then we expected, way better than the RH one we almost fell for and it was less than half the price!! Absolutely no issues with the process or the final product. Production did take a few months, but they did a great job! We will be back for a matching love seat soon! read more

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Purchased two full length Florence Knoll style black leather sofas back in 2010 when they were Sofa Craft. Here it is 2019 and they still look fantastic. No creaks, firm cushions, leather looks great. Had the alder wood frame and eight way hand tied springs done, with a firm premium fill on the cushions. The original seat cushions were too soft, but they took them back and fixed them. Twice I had ordered leather couches from Macy's at considerable cost and both times had either broken sinuous springs or cracked leather. Also the Macy's couches were considerably lighter in weight than my current sofas, probably from the cheap materials. Anyway, I should have wrote this years ago, custom is the way to go. read more

So far I am NOT impressed with this store. The lady answering the phones has been rude, condescending, assumptive, accusatory and so grossly unprofessional. At the end of the phone conversation she told me that I am not happy with the way questions are unanswered even though she is trying to help me. WOW... I would never treat someone the way she treated me!! I think its time for her to retire and if dealing with someone she doesn't think has money is an inconvenience for her then she needs to quit! California is notorious for rude people but this lady takes the cake! My call to her was an inconvenience as evidenced by her lack of kindness and patience! I guess if you live in Orange County California you think you can treat anyone the way you want to. Just WOW read more

I requested a quote from this company. The pricing they gave was 3.6x the posted price of the sofa on their website. When I requested a breakdown of why the price changed so much, was it shipping, dimensions, fabrics, or cushioning? They politely told me I should shop somewhere else. I'd advise potential customers to not waste your time. read more

We are so glad we waited! There was a fabric stock delay but we waited it out. This fabric is perfect and the sofas are exactly what we ordered. We went with the firmer seat cushion and they feel great. Love them. We will be enjoying these for years to come. Stephanie was very helpful in every aspect and very professional. Thanks for everything Monarch Sofas! read more

Monarch Sofas - Beautiful new sofas. Fabric is Dorell, Key Largo Gun Metal Grey - Furniture Stores Near Me - Laguna Hills, California

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I have a sick feeling in my tummy. Bought a custom sofa for my daughter for Xmas. It did take all of the 3-5 weeks to get it finished and delivered, but, uh oh...the legs were broke on one of the two sofa sectionals, so back in the truck it went. So, waited another 2 months to find out they couldn't just fix the legs (or so I was told),..they had to start all over again. We paid for upgraded fabric, cushions, etc.....and I'm so hoping we don't have the breakdown (that others have complained about here in Yelp) after a year that apparently is not honored even though you pay the upcharge. Crossing our fingers. While Eva, the Business Office Manager has reached out to me after reading the content of the posting content above this line, she is mistaken in telling me that the replacement sofa only took two weeks to manufacture and deliver. This is wholly inaccurate. It appears however, that she is looking into something that can be done in consideration for the trouble we went through out of no fault of our own. This post may be amended. read more

Ok. First we had purchased a sectional about three years ago from monarch. We were very happy with the service. We went down this weekend to get another couch, chair, and leather club chair. Kat was very helpful with the fabric selection and accommodating to my wife, who can't make up her mind. I would definitely recommend this place to get a custom couch or chair with quality components. By the way out sectional is holding up really well and looks great, even with the dog and my eighteen year old sleeping on it!! read more

First, i ordered the sofas august 2020 and i didn't get them until January 20th. I was told they would take 2-3 months and they took 7 months. I have had them for about 8 months and the cushions have already sank down. For the price of the sofas and the cushions already sinking it is definitely not worth the price! I do not recommend. read more

This was just a very bad customer experience at trying to purchase a custom Sofa from Monarch. First we were told that shipping was included in the price given a set distance from the store and then not. Second the fabric was available and at the last minute it was not. Then when we came to order the sofa at the last minute told we had to pay 100% up front, on an eight week delivery. Finally having saved the appropriate funds to meet the requirements, being told the price had increased by 25%. read more

I had the same experience as Gennifer L. The salesman was excellent, accommodating and patient when I was there ordering, but the aftermath was bad news; kind of reminds me of every Presidential election over the past nine years. My couch arrived earlier than expected - excellent! Well, not quite: it had a big glue streak on the back, little black marks of some sort in a few places, and uneven foam on and under the arms and on top of the back. I contacted Sofa Craft about this, including pictures, and they said that they would need to send a delivery person over to check it out. I will say that their response initially was fast, courteous, and professional. The delivery guy came here and agreed with me about the problems. We decided that I would contact the manager and decide what to do. This is where the fast responses suddenly got slooooow, like when you stop an old reel-to-reel tape deck. A week after my email I was told the delivery guy reported that we agreed the couch was fine, and that they would have to send him over again to re-assess. Eh wot? Did the delivery guy slip into Czechoslovakian when he and I were talking, unbeknownst to me? I knew that things would be going downhill from here. I told them that instead of wasting their money on two more deliveries and re-upholstering, I would accept a refund of a small portion of the price. The couch is undeniably defective though I would accept it since I didn't want to go through the whole hassle and then possibly have the same thing happen again (their Quality Control at the factory clearly needs work). It's been over a week -- I haven't heard back and can never get someone on the phone (it seems to always go to voice mail). So here's the skinny: in the world of couches, you get what you pay for (if I were to base it on this). Kinda like cars or audio equipment or styrofoam pterodactyl winglets. I'm keeping the couch because the hassle of returning it, etc., is way too much and I don't feel like jumping through hoops to get good customer service. Aside from the obvious defects the couch is OK for the price, and I'll just live with the defects since it was so cheap. I really wanted to like this place but I can't recommend it to anyone due to my experience as a whole. read more

Yeah, here's the thing with Sofa Craft (apparently now called Monarch Sofas). You think that you are getting a good deal until about a year or so down the line when your "awesome" sofa that you got for a "killer" price starts to fall apart on you. At first you think, "but that's okay because they promised me this wonderful lifetime warranty." And then you try to get someone out to take a look or fix it and that is when you realize you have been had. We got a leather sectional from them and for the price, the sofa is (was) pretty good. What makes Sofa Craft attractive is that you can get the couch made to your exact measurements, which is what we needed to do. However, one year later, the cushions are getting completely deflated (oh yes, we paid more for the premium foam inside that was guaranteed to not deflate) and one side of the couch makes a loud squeak when you sit down or stand up. And there are a couple other issues with it. So, here is my attempt to take them up on their warranty: Call #1 Me: Hi, I think that there is something wrong with my sofa and I need it fixed. Them: Okay, sure. Let me take down your name and number and have my manager call you back. Call #2 Me: Hi, yeah, I called a week ago about needing you guys to do some warranty work on my sofa. You said that your manager would call me and I never heard from anyone. Them: Oh, yeah, sorry, she has been out of town. She will call you on Monday. Me: Okay. Call #3 (one more week later) Me: What the heck, man? You have told me twice that a manager will call me and no one ever does. Them: I am really sorry about that. She is here now, let me see what she wants to do. (puts me on hold) Okay, what we need you to do is fax over to us a copy of your receipt to prove that you bought the couch from us. Me: Don't you have a record of everyone who buys a couch from you? Them: We need you to send us the receipt. Me: Okay. (I fax over the receipt). Them: Perfect - that was all we needed. I will have the delivery guy call you to set up an appointment to come out and take a look. Of course, I have never heard from this person. And after reading some of these reviews, I don't think I even want to have one of their idiots mess the couch up even further. Bottom line, if you decide to buy a couch from them, understand that there is really NO warranty on your couch. You may be happy with what you get at first, but it just isn't going to last. read more

My worst experience as a consumer ever! This is a copy the dispute letter to my credit card company as well as my formal complaint lodged with the Department of Consumer Affairs. Buyer Beware: On September 5, 2010, I went to SofaCraft to purchase a sofa and loveseat for my home. I met with a sales representative by the name of Charlie who showed me furniture in the showroom and catalogue on SofaCraft's computer. Charlie represented to me and I was lead to believe that SofaCraft can custom make the furniture he showed me. Based on this representation, I placed an order for a "Klein" style sofa and loveseat . The sofa was ordered in leather and the loveseat in fabric. During the ordering process, Charlie represented that the furniture would be made in the exact specifications as shown on Roomandboard.com (incorporating our modifications) and that SofaCraft provides a lifetime warranty on frames and cushions. Charlie also stated that we can expect delivery no later than 6-8 weeks. On November 3, I spoke to Charlie when I returned his call and he explained that they were behind schedule and that delivery would take a few more weeks. (Please see my attached phone records totaling 30 calls to SofaCraft to inquire about delivery status and subsequent needed repairs-Item #4). I finally received delivery of the furniture on November 20; 11 weeks since the initial order. When I inspected the furniture after it was unwrapped by Adam, the delivery representative, I noticed a deeply scraped area on one side of the leather sofa and multiple stains on the fabric loveseat. In addition, the sofa and loveseat were 3 inches shorter than discussed with Charlie. I immediately called Charlie on November 20 and notified him of these issues. He stated that it definitely should not have arrived in that condition and that SofaCraft would be more than happy to rectify the issue. After sitting on the sofa over the weekend, I noticed that the cushions were extremely uncomfortable and provided absolutely no resilience. It was as if you were sitting directly on the frame of the sofa. When I examined the inner cushion, I noticed that the core foam was only 3 inches thick. This 3 inch thickness accompanied with the down resulted only in a 4.25 inch thick cushion. In contrast, the "Klein" model sofa that we ordered has 6.25 inch cushions. I called Charlie a couple of times and on November 26 we spoke about the issues and arranged for pick-up of the furniture. I followed up our conversation with an e-mail on November 27 confirming the issues with the furniture and the discrepancies from our initial order, together with pictures of the damage. Between November 27 and December 4, I called SofaCraft a total of 9 more times before getting hold of Charlie to pick-up the furniture. I finally connected with Charlie and confirmed the required repairs and pick-up of the furniture on December 7. Charlie guaranteed a 2-week turn around time ensuring that my family would have the furniture by the Christmas holiday. I followed up with an e-mail to Charlie on December 6 confirming our conversation. On December 7, Adam came and picked up the furniture. One week later on December 14, I received a call from Adam to advise me that Charlie no longer works for SofaCraft and that he would be handling my order. He also wanted to confirm the repairs to the furniture. Adam admitted to me that the furniture had not been sent for repairs and that we would not be receiving it by Christmas as promised. I then went through the entire repair order again with Adam over the phone and he followed up with an e-mail confirming the repairs on December 14 and 15 which I confirmed. In addition, he acknowledged that they would address a "squeaking" sound coming from the furniture when one sat on it. The week of January 3, 2011, I received a call from Adam stating that my order was complete and ready for delivery. I set up a delivery for January 8. When Adam arrived with the redone furniture, I noticed that the cushions had not been redone according to the specs we discussed. In addition, the leather sofa was now damaged on both sides; the stitching was coming undone, the wood base frame was not flushed with the sofa and the dimensions for the cushions were wrong again. There were also multiple areas on the sofa where the nails and/or screws were protruding through the leather. The loveseat also had a stain on the back top middle section. Adam advised me that I could refuse the order and contact Eva, the manager on Monday to discuss my options. I called Eva and was advised that all sales are final. I was not prepared to give them a 3rd try and they refused to refund my $3600.00. I disputed the amount on my credit card and won the dispute as Sofa Craft failed on multiple attempts to deliver my order in merchantable quality. Bottom Line- go somewhere else! read more

I wanted to wait 6 months to write this review, to give enough time to see how the sofa would wear. I could not be happier with what I ordered!! The process of ordering was so easy, and they were very patient with me and my questions. The sofa has held up beautifully, with no sagging or change to the shape at all. I recently moved and the frame is still rock solid and no squeaking! read more

More like Sofa Crap. Bought a custom made sofa here a little more than a year ago. What a bust! The salesman was pleasant, helpful and not pushy. But that's not where I had the problem. Once I got the couch, there was a 3" x 3" piece of plastic melted directly into the fabric. Right in the middle of the sofa. The guy delivered it when my roomate was home and I was at work so when I got home and saw this I called Sofacraft immediately. They did not believe me. They said this had never happened before, which I can believe, but why would they not believe ME? Finally after convincing, they sent the delivery guy to come look at it. He started picking at it and rubbing it with Goo Gone to get it off. Both didn't work, but only destroyed the fabric even more. He said to keep picking it off and it would come off. Then he left. Why wouldn't they just fix it??!!! And why would he leave it to ME to fix?! So the next day I called them again and demand that they change the fabric because the wax had ruined it. They did do this and I was without a couch for a couple more weeks. That is understandable. But then when I got my couch back I noticed that something was broken inside the sofa. When I sat on one side of it it made a loud noise, as if a spring was broken or defective. By that time I was so fed up with them I didn't call back to get them to fix it. For the amount of money I spent I feel like they should have been more accommodating. They didn't offer any kind of discount. And they made me feel guilty. This place has a great selection of sofas and fabrics, but they wont be very helpful if THEY make a mistake. read more

Rip Off and Bully! We went to their showroom and designed the perfect sofa, picked the fabric and jumped through hoops because they do everything from a book or you have to imagine what it will look like since their is only a few floor samples. Promise the sofa in 3-5 weeks, take your money then email you that the fabric is on back order for 8-10 weeks and then it will take another 1-2 weeks to fill the order plus transport. Refuse to provide a refund only the choice to select another fabric which their is limited fabrics to choose from. Don't waste your time, now we are calling our credit card company to dispute the charge since they won't give the money back! Stephanie and Eva were ridiculous to deal with and they refuse to give out the owners name! That should tell you something! Buyer Beware! read more

The "showroom" for SofaCraft almost makes you feel like you are looking at stolen goods at the black market, but don't let that fool you - these guys have great couches, and will customize one for you just to your liking! We bought ours a few months ago. We picked a base model, fabric, and color. We ended up getting a 3 piece sectional - Chez Lounge, Sofa with Sofa Bed, and Love Seat, all connected together in a U shape. Fabric was all kid-protected, and the dimensions were customized to fit our living room perfectly. The couch is great, we are very happy with it. The service was very friendly as well. Reasons for the 4 star rating (not 5): - As much as I love the couch, I paid way too much for it. - They want half the money for the couch up front, the second half upon delivery - cash or cashiers check only. That part made me a bit nervous. - They don't offer Haul-away on your old couch. Bottom line - these guys will make you a great couch customized to your exact expectations, so long as your pockets are deep enough for it. read more

Not a very professional company. I have worked with vendors for years and expect a certain level of professionalism that does not appear to exist here. read more

After submitting their style name, a dimensional drawing (which fit their standard sizes) and request for quotation, they were easily confused, did not know standard upholstery terms, and spent weeks quoting and requoting pricing/dimensions. After 4 weeks of their mess ups, I pushed to place the order and they said they could no longer accommodate me, making it sound like it was my fault for their mess-ups and I was the difficult client. If they would simply have placed the very straightforward request they would have had a loyal client. Instead, I found a better company, better deal with a better warranty. read more

I had a horrible experience with Adam, a principal of Monarch. He cancelled my order after I signed the documents because I had trouble self processing the links they emailed me. He was rude and haughty . Lots of custom sofa places , who needs them. read more

I just received my beautiful sectional! It is better than I'd hoped for. The only tiny bit negative thing I have to say is that it took 5 weeks to get it. The quality is fabulous and the delivery guys were friendly, efficient and punctual. Eva was a pleasure to work with and I am recommending to all of my friends that need a beautiful custom sofa to go to Monarch. It even has a lifetime replacement warranty on the seat cushions. My four kids will definitely put that to the test read more

Monarch Sofas - Furniture Stores Near Me - Laguna Hills, California

I was concerned about the negative reviews here but I'm glad I went for it anyways. I love love love my sectional! It's very high quality and the price was very affordable. It arrived on time and as ordered. I worked with two sales people there. The first one was in training and the other kept correcting her and later that week she was let go. It all just felt unprofessional to me but The sales people there are informative enough to get you a quote. The final quote comes from someone else who corrects the dimensions. read more

Wow - I see lots of scary comments. I feel lucky that we just got our couch this last week and it's GREAT. I worked with the Dallas office though - not sure if that is a different animal or not? But the couch supposedly was built in, & came from California. I must have called them a zillion times to firm up the design. And I had them send several sets of swatches beforehand (3 sets I believe). Some sales people were better than others. Luckily our general design matched something that is an italian design and the sales guy offered up the name. I was able to Google that to get a good sense of how our couch would look plus I'm a graphic designer so I was actually sending the drawn layouts TO THEM. After reading all these comments though, I think I'm pretty glad things worked out the way they did. The couch is amazing. Price-wise, I think it was about the same cost as a really good couch in a store would be. Plus we had to have it shipped cross-country. So, the price wasn't a win, just a break-even. But at least we got the exact size, color, design and details of the perfect couch for this space. read more

We have had our sectional from Monarch Sofas for almost 2 years now, and it's still in perfect condition. I loved the number options they had for customizing our sofa. We selected a fabric that we had trouble finding elsewhere, we chose how long we wanted it to be, and we were also able to choose how soft or firm we wanted the filling. And given how gigantic it ended up (111" on main side, 96" for chaise), pricing was much more affordable than what you would pay for a much smaller couch at a typical retail store like West Elm or CB2 or wherever. In terms of service, the people who helped us select and customize our sofa were incredibly helpful and professional. Delivery was also smooth - the delivery guys were very careful not to scratch the couch or anything in our apartment. We've been recommending Monarch Sofas to all of our friends. Get on it. read more

We ordered a custom upholstered king size bed with tufted buttons and nailhead trim. It is modeled after the Ariana bed on their website, but 3 inches shorter to fit in our bedroom better. I carefully inspected the bed upon delivery and the craftsmanship is impeccable. We've had the bed for a few months now with no issues. Their service is friendly and knowledgeable. Delivery is on time and caring about the product. A friend of mine will be using them for an ottoman because he received raving reviews from his colleague who had purchased 2 sofas from them. read more

I just came back to pick up my accent pillows and the customer service Cat provided was so good as always. I had a hundred questions about my guardsman warranty and she patiently answered all if them :) oh aaaand they have the coolest leather ottoman on the floor now. Now I have to convince my husband that I need this. I hope I can figure out how to attach a picture. read more

Monarch Sofas - Furniture Stores Near Me - Laguna Hills, California

Monarch Sofas is a great place to purchase furniture. It is very easy to get to on the freeway or on surface streets. They have one room with a large selection of fabrics in a variety of colors, textures and prices from which to choose. They have a wide selection of styles to choose from, and there are many pieces of furniture in the store which you can try out for comfort and size. You will receive friendly, knowledgable and professional service. I just purchased a sofa, chair and ottoman from Monarch. Everything was handled very well from the purchase through to the delivery. Next time you need some furniture, try Monarch. read more

I have had a Monarch sofa and chair for 14 years. They have weathered daily use fabulously. I'm back to update it.

This is a great place to find your dream furniture at less cost than the high end furniture stores. I have purchased a custom sofa here and they did an amazing job. I will be purchasing more in the future! read more

This was the weirdest experience I have ever had. I went in with a good idea of what I wanted and was ready to order. There was some tatted up guy in there that seemed completely put out and bored that I was even there. I would ask a question, he would answer it (about a leg style, etc) and then I would ask what he thought about that choice with the sofa I was looking at. He was surly and said "well, it's never done but that's what you said you want. " I told him I was looking to him for his expertise and input. He acted annoyed and barely said two words. I straight up said I was seemingly getting no input from him (the SALES person!!!) and he looked at me like I was nuts and had hurt his feelings. So weird. They lost my sale, I went to another place in San Juan and am placing an order today. Half the delivery time, helpful service and close to the same price! read more

I purchased a couch here when it was known as Sofa Craft, now Monarch. My order was not correct at the time. The cushions were not the kind I paid for and the slipcover was not made correctly. They made excuses for the cushions (they needed more time to soften up) and made it difficult in order to discourage me to fix the slipcover. Anyways, stupidly, I went back yesterday in an attempt to order a new slipcover. Eva, the manager, was very rude and disrespectful throughout the interaction. She even rolled her eyes at me. In addition, they wanted to charge almost $1000 for a slipcover. That seems to me like a custom price and too high for a couch and slipcover that they produce. Definitely taking my business elsewhere and starting anew, with a business that appreciates their customers. read more

My wife's cousin just got the most amazing couch I've ever seen, the thing is massive! They need a custom one and it worked out great. Anyhow, we are moving in a month and looking for a new couch (s) so we went by to look, its kinda a "dream it and we can make it" experience. Super impressed cause I HATE shopping for furniture as much as I HATE shopping for a car where you feel like you're a piece of meat. Not the case here! We told them we weren't in the market for a month but they treated us like we were buying that day. I love that feeling, they've "earned" my business! (BTW- I read some of the bad reviews, are we talking about the same place? I didn't see it like that all!) read more

Bought a sectional couch with cushion defects, and the company didn't honor there warranty! Don't buy from this company!

Nice quality sofa (4 stars) loved the color and the fabric. Made to order size was right on. Customer service and friendliness - not so much (1 star). read more

ANOTHER ECSTATIC CUSTOMER!!! We spent a LOT of time looking for the perfect sectional for our home and came across Sofa Craft. Taking a picture of a couch offered by Restoration Hardware, we had Sofa Craft create a sectional in the same style for the same price as just a sofa through RH! The soft as butter leather, 7 way hand tied springs, down wrapped cushions and decorative nail heads TOTALLY floored us when it was delivered! Eva was very accommodating in helping us design the sectional and holding our hands when we had last minute changes or requests. Overall, a very good experience with both the process and results... I highly recommend Sofa Craft! read more

I live in Ventura, and was looking for a Sofa for my Landmark Victorian. I wanted classic, yet modern and made in America Sofa. A friend drove me to Monarch Sofas and I have never been happier. My sofa fits perfectly in my home, quality, on time service, and a great price. I love looking at it everyday....I highly recommend Monarch Sofa's especially if you have a difficult area to fit. I would go back in a heartbeat! Thank you Kathleen read more

The custom sofa I ordered from the LA showroom for a client of mine looked nice, except the cushions were not made correctly. The order was written very clearly in a purchase order and also documented in several emails. When I called to have the issue corrected, I entered a customer service nightmare. First, they refused to admit fault. Then, when it was apparent that they made a mistake, due to the aforementioned written purchase orders and emails, they didn't take any corrective measures to fix the issue (or apologize, or admit wrongdoing). I had to take the cushions back to the showroom myself. Then, it took over 3 weeks of constant phone calls to have the cushions returned, not to mention hours of my time, I was quoted 1-2 weeks for the cushions to be returned the client. They are supposed to be delivered today - a full 3 weeks later. Hopefully, they will look ok. Every time I tried to get in touch with Luke at the LA showroom, I got the answering machine or a brief, if not outright rude and sloppy response via email, saying he would get back to me. Which he did not. Repeatedly. Finally, after WEEKS of this, I decided to file a formal complaint and call the manager, Ava at the orange county location. Yesterday, I called twice and both times she was "on another call". Ashley, another sales associate, was nice and tried to rectify the situation, butI made it clear that I wanted Ava to call me back by the end of the day yesterday. No call. Not totally surprised. I called again today and Stephanie said "I'm sorry, Ava is busy at her desk. Ashley should have taken care of this yesterday." I said I understand if she can't come to the phone immediately, but please have her call me by the end of the day. I want to speak with someone other than a sales associate to explain my customer service nightmare. Apparently, it's not just the sales associates. Ava has basically refused to take my call. My background is in furniture sales and I am an interior designer in LA. I am completely flabbergasted and shocked at the way they handle their customer service. Even though the sofa (minus the cushions) looks nice, I will never work with them again nor would I recommend them to anyone else. read more

My husband and I purchased nearly $2,000 in furniture at Sofacraft. We took advantage of the opportunity to order custom furniture, which we were so excited about. Our furniture was delivered in 3 weeks. However, all cushions had glue spots on them about the size of a quarter. Material on front of cushion back is sagging, springs on the bottom of the sofa are off center. One end fits against the arm the other end you can put your hand down to the floor. Service man said he would replace the cushions and he did. It took him 4 weeks tho. Overall we are extremely disappointed in their customer service, quality of furniture, and designer expertise. Jillian & Dan read more

We LOVE our couch!!! Thank you Eva and Sofa Craft for all of your help. It is exactly what we were hoping for...and more!

I enjoyed the experience working with Monarch Sofas. They have an excellent selection of quality styles and fabrics to choose. The friendly staff was very helpful with the process by showing me a variety of different options like cushion fillings and trims. Because of all the unique choices available it took several visits before finally deciding what I wanted. If you are looking to buy a sofa you can customize yourself I highly recommend using Monarch Sofas! read more