Karl Zoellick was the BEST sleep consultant, he was very patient with my 85 year old mother. He…read moretook his time, explained all the choice she had, broke down instructions different beds, gave payment and finance options.. wrote everything down for her and we never felt pressure from him.. Thank you Karl and Sit N Sleep for being so great

Truly a customer service failure and an opportunity for management to not only make things right…read morebut to earn business from the situation. Not only did I not receive the opportunity to speak without being interrupted less only after I start recording a conversation, the entire conversation kept pivoting to benefit the location by having me go through warranty on a mattress that should've never been sold. Or at least should have been disclosed or at least should have been handled when they first were made aware of the problem. Once the location found that their mattresses had fiberglass in it, that the 14 inch mattress was actually only 12 inches with a 2 inch topper around the mattress That I could've just purchased my own topper and would've been seen what was going on with the mattress and the fiberglass and would've not purchased it. $1000 later having been spent on this mattress and not discovering the issues aside from it being a hot mattress but that there was fiberglass in it once the Mattress protector failed. Then upon trying to wash the mattress discovering that it had a topper of 2 inches! So I didn't even get a large mattress that I paid for I got 2 inches in a topper that was hot and I had to take off in order to wash it! At that time I could have called warranty and had them do it but then I would not have been made aware that there was fiberglass! So we were laying on top of fiberglass which is like an like hair and the manager has the audacity to tell me well when it's in it's solid form. Which I'm horrified was the response. In addition, when I requested a refund he stated it's been too long well it was just made known to me that this was fiberglass that I had sat on my dog had sat on and licked and my movers had gotten all over them! I currently am still sleeping on this mattress without the topper on it because it's hot and I have the protector over it and without having several layers of sheets you still get the little hairs that come through. At this point you would think that the manager would say let's bring it back and give you a store credit for a new mattress. He even stated that the mattress materials or the specific mattress that was very popular is no longer being sold. Wonder why?! So after several phone calls and being forwarded to warranty which makes no sense that I would have to go through warranty when it's not a defective item but it's an item that was not disclosed as having any issue. Or that the topper was not part of the mattress! So not only that I feel that I was being taken advantage of at the location, which led me to go with a different mattress and return the base. Especially after they told me that the base would be something that I could move by myself and it was not it was way too heavy. Now I have to deal with this Five years later when I find that the mattress isn't what it was supposed to be that I paid. So unfortunately for the sales people here that could be honest, I would not recommend this location. The manager was definitely not somebody that I would want to speak with again. He was argumentative, condescending, interruptive and was only remotely willing to do anything after I started recording the conversation. He even went as far as to say that nobody is going to care if I post this to let people know about the location that nobody is going to see it. So let's make sure that everybody sees it and that nobody will ever give their business to this location until they start doing business better. I will be contacting corporate and I might even reach out to the legal department based upon the conversation and the lack of capability to remedy the situation amicably.

A MUST SEE! If your a designer or wanting to refresh your…read morehome and appreciate fine design You've met a hidden gem Which opened a few months ago The most well merchandised and beautifully executed vignettes I've ever seen other than in any design center Or show In years Prices delivery and customer service exceptional Remarkable Use of space and design in this showroom Offering unlimited customization On all of your favorite well known brands like Bernhardt /Century Lexington /Tommy Bahama/ etc custom dining with marble and wood At unbelievably great prices (1/2 the wait times of anywhere in town) The accessories are really the most beautiful I've ever seen in one place ( again great prices!) The showroom flows effortlessly through Various vendors and brands Ask for Barrie Wilson top designer Or Jeff Cooper the Manager My Favorites:)

We were initially impressed by the selection of Products at Woodbridge interiors. We bought a…read moreStickley couch and side chairs, along with a custom matching ottoman. We bought a Lexington/Tommy Bahama dining table with eight chairs, we bought two high-end carpets, and we bought four Lexington/Tommy Bahama barstools with custom upholstery. There were countless problems on delivery of product, including delays, claims of shortages and much more. But the greatest issue we had was defects in the centerpiece of all it - the dining table itself. Twice the dining table that we selected was provided to us with huge areas of the table top that had not been finished. When we pointed these things out at the point of delivery, we were encouraged to give the service team a chance to make corrections. This process was always difficult and took a long time, and the end did not fix the problem. Two separate tables were delivered, both had similar issues and in neither instance was the service team able to make any correction. When it came time for a third table, we followed the suggestion of their team and chose another model of table, which arrived after a considerable time. When the third table was delivered, it was immediately clear that the table was too short - it would not allow the armchairs to be slid under the table and gave inadequate clearance between the seat of the side chairs and the side of the table itself. We objected immediately, and were told to give their service staff an opportunity to address the matter. A few weeks later, their service rep suggested that we cut off one or two inches off of each of the legs on all eight of the chairs. When we asked that they look for other options, he stated that he would request approval to put risers under the four table legs. That's when the folks of Woodbridge stopped communicating. We had to chase them, we couldn't get return calls, the sales person and the branch manager both had left the store, and no one was available to help. In the end, after weeks and weeks, we got an email from Woodbridge - not even a phone calll - telling us there was nothing that they could do and that the matter was closed. We are now seeking return of all of the product and return of all our money. The folks at Woodridge have been amazingly quiet, especially considering how much they called us in pursuit of us when we were potential customers. I cannot recommend Woodbridge interiors at all. You can pay for a premium product at Woodbridge, but their Customer Service is absolutely miserable. Latest update: after weeks of silence Woodbridge is responding by: a. denying any responsibility for suggesting products that are incompatible, b. stating it will do nothing to address the problems they created, and, c. warning that if I try to do anything to address the issues all warranties on our purchases will be voided.

Manaz is a wonderful decorator and Salesperson. My sister and I took my parents to Ethan Allen…read moreLaguna Niguel in January 2026. We were lucky enough to work with Manaz. My parents are in their 80's and wanted to update their house with New location bing room furniture, reupholstered dining room chairs and new family room furniture, that blended in with the furniture that they already had. Their goal was to get comfortable, pretty furniture that gave a beach house vibe but was still traditional. Manaz was patient, with us, showed us beautiful fabric swatches, rested an entire color palette for the whole house, extensively help pick out carpeting for the house, which was above and beyond her scope. Her kindness towards my family is greatly appreciated and all of the furniture has been delivered. The house looks beautiful. Manaz is a great communicator and updated my parents house and made it beautiful

Great service. We were welcomed and left alone to wander and wonder! Michelle made our dreams come…read moretrue. We turned a very beautiful room used only for special occasions, into a very beautiful elegant updated and accessible space. What a difference.

Awesome staff that are super helpful. There are so many great items in here! Items you won't find…read morein the big box stores. Great BBQ section with units, ribs and sauces that are hard to get anywhere else. The prices are very competitive also!!

Awesome selection for the size of the place, I don't know how they pack it all in, great staff that…read moreare actually available and knowledgeable, and ... that's about all you need. They have Milwaukee which is great for me, don't have to hike to Home Depot. And yeah. Don't have to deal with the big parking lots and entry/exit that are on opposite sides of the building and expansive Indiana Jones warehouse sized place.

My husband and I needed a new mattress desperately, but we're very price conscious. Leonora was…read morevery helpful with being mindful of our budget, but also finding a mattress that worked for us (my hubby likes firm, I like medium). We even had our kids running around the store, and she was so patient and understanding. The mattress was delivered today and everything went smooth. They were here on time and there was good communication.

Well I am going to give this review based on the experience we had shopping for a mattress only and…read morefor the head board connection only not for any warranty issues : Took our mom shopping for a new adjustable full bed in early Oct and the manager Diane helped us to pick out the most firm top of the line mattress for our mom - it was the Sterns and Foster Ultra Firm Exec Collection mattress as shown in the pictures . We got the adjustable base as well as told her we would be attaching a new headboard to this base , she said it wouldn't be a problem . It was delivered to my house the next couple of days and the bed could NOT be attached to the new headboard per the set up guys that we paid $149 to have the new bed set up . Ok now I called Diane but she wasn't there and her associate helped me and ordered some parts that the driver said we now needed brackets that were an extra $99.00 to attach the headboard to the adjustable bed frame ( WHAT )?? Shouldn't Diane the manager have known this ?? Ok we paid the now extra $99 to get the headboard brackets sent out to us and guess what the delivery hit from Mattress Firm came in and looked at the bed frame for me and said these are the wrong ones she ordered and normally these are non refundable- however for me to take his picture delivering these and call the store on Monday AM when the store manager will be back Diane and explain to her these are wrong . I did call and thankfully Diane did agree but said the driver should have taken the box with him , not my fault . She went and called the warehouse to ensure the right ones were ordered for my moms base and she sent them Our asap by the company and had them put on for us by the installers free of charge for the inconvenience- I felt this was what real CS is and myself had worked in CS for over 25 years myself is what I too would have done . Good job Diane so thank you to Diane and the Driver that took good care and that came in my house to check to see that the brackets were wrong so I didn't hire a Handiman and waste my moms money yet again. My mom loves her bed as of yet it's Nov 8th and she has been sleeping in her new bed for exactly 3 weeks as she just moved in with me yeah !! Hope she continues to sleep like a baby on this mattress . She never did slept great on her S#. I call the store and Diane helps me and gue

What a great find! Gorgeous furniture and accessories. Everyone that works there is so nice and…read morehave such a talent for designing beautiful homes, especially Debi the interior designer. She will come to your home and help you pick things that fit your lifestyle and make it showroom ready ! I definitely recommend.

I went to have lunch at Olives Branches and stopped in this boutique furniture store. The store…read moresmelled amazing so I had to buy this because I couldn't live without it!

I would like to give a shout-out to Donna for her excellent customer service. She is very…read moreknowledgeable and super super friendly and spent a good time explaining the features on different chairs we were looking into and helped us to check different massage options on each chair. She so patiently answered all of our questions and checked the delivery and pick up options for us. Thank you for your professionalism

Wanted to leave a review mainly because of the manager Steve. My wife and I recently purchased a…read morecouple of the Human Touch Perfect Chairs from a different Relax the Back location. After having them for a few days, we decided we'd like to have the matching media table. For the table, we went to Steve's store since that was closer to our home. Although we were ready to pay for the table, he remembered that we had bought it (from the other location) during a weekend promotion that had offered the table for free. This was a $350 value! So he took his time looking into it while we were there, and ultimately, he was able to honor that deal, a deal that the other salesman hadn't even mentioned to us (!) I really appreciate his straightforward and honest manner. My wife decided to purchase a nice office chair while we were picking up the table. All in all, a great experience so far, and we'll definitely be sticking with this location in the future.

If you have not stopped in SC furniture and mattress yet you must do so. Quality goods and…read morefurnishings -- really helpful staff and a great San Clemente vibe. check it out.

This place is more than a furniture store. They have curated art and gifts as well. It's my go to…read morestore to buy that special friend or family a gift. I just bought a lovely Birthday gift. We bought our family room coffee table there and they delivered it no charge. It's an interesting place with second hand things, patio and home decor too. Stop in and explore.