I can't say enough wonderful things about Discount Mattress Lady in Lake Forest…read more On March 16, we walked into the store at 10am in a very emotional situation--my daughter was scheduled for major back surgery the very next day and urgently needed a new bed. Nina and staff were incredibly kind, patient, and attentive. They took their time with us and made sure we found exactly what she needed without any pressure. What truly amazed us was the turnaround. Not only did we find the perfect bed, but they arranged for same-day delivery between 1-2pm. The delivery team was phenomenal--professional, efficient, and so respectful of our situation. They removed the old bed and had the new one fully set up within an hour. Given everything we were going through, this level of care meant more than I can express. They didn't just provide great customer service--they genuinely made a difference during a very stressful time for our family. I highly recommend Discount Mattress Lady to anyone looking for exceptional service and people who truly care.

I had came in looking for a specific mattress in my price range and initially Karen helped us find…read morethe exact one I wanted. I came back the next day and met the new owner, Susan. She helped us finish the transaction and she was the most lively, entertaining, accommodating, kind person. Protect Susan at all costs. We love her. Great deals. Amazing service.

Cliff was awesome, knowledgeable and helpful when we came to buy a mattress. Thanks Cliff!read more

We are really happy with the mattress we bought. This is the 5th one we bought from Ortho, love…read morehow firm yet comfortable and supportive this is. Larry here is amazing and very knowledgeable about their products.

Excellent service and happy with my mattress. Thank you David for your patience. We will be back in…read morethe future

If you're looking for a new mattress, I would highly recommend Jessy at Orange County Mattress on…read moreAlicia Boulevard in Mission Viejo. We went to several other places looking for a new mattress before walking into Orange County Mattress. I am so glad we did. Jessy was professional, so helpful in explaining the options, and never pushy. The bonus was that the mattresses there were high quality. Some were all natural and non-toxic and all had great prices. Thank you so much Jessy. We won't ever go anywhere else. Bob

We have been customers for a while and recommend several people to them. We recently ordered two…read morenew toppers of different levels of firmness. One was as ordered, but the other was too firm and not usable. The recommendation in the store was that they add some filling to it. It came back firmer than before and about two inches higher than the other; we were not very happy. Then Michael Romo took over and totally changed our experience. He came to our house, assessed the situation and agreed that this topper was not right. He was friendly, knowledgeable and had a "can do" attitude. A new one was delivered in less than a week and is as promised. He also demonstrated several capabilities of the adjustable frame that we were not aware of. The bottom line is that the product is good and that Michael is outstanding; he represents the company very well. Thanks, again Michael.

Highly recommend! Michael Romo was very helpful and understanding. Could not say enough good things…read moreabout him.

Just bought a mattress from James- good selection - fair price. Great customer serviceread more

Our mattress and adjustable base was delivered today by the team of Jose and his co-worker Jose…read more Yes, J&J! They were precise, professional and kind. Very skilled, courteous and expedient. The value of the products, skilled of the sales personnel and the delivery team was highly appreciated . Recommended

If you are searching for a new refrigerator in Southern California, Adam from Howard's in Laguna…read moreHills is your go to sales associate. Incredibly knowledgeable and straight forward, he provides a seamless sales experience. He listens to what your needs and wants are and provides the best options. Extremely satisfied with my purchase three months ago. The delivery is from a third party vendor that is extremely unprofessional and combative but still worth the overall buying experience.

What a great place to buy an appliance! Very knowledgeable staff and great prices. Be sure to ask…read morefor Kermit! He's been here for 14 years and knows his stuff!

We spent a couple hours looking for mattresses. Cyrus was our salesperson and he was very helpful…read moreand led us to a great deal. We were very happy to have someone so helpful. I would recommend this mattress store if you're not sure what you are looking for in a mattress.

I just went to this store and Thomas was the best , he helped me with my mattress and I'm very…read morehappy with his excellent service.

In early Dec. 2025, I came into Ortho showroom in Laguna Hills, where I was greeted by Leah . She…read morewas friendly, very knowledgeable. After telling her about the arthritis & muscle problem in my back,She allowed me to try out several different mattresses recommended by her, until I found the one that felt the best. I purchased a firm mattress with an adjustable base . With the great assistance of Leah ,I have absolutely made the right purchase for myself . So. ....do not buy a bed-in-a-bag...just come in and see Leah. She will fix you right up .

The Quality of the Mattresses & Sheer # of Selections is GREAT! OUTSTANDING Customer Service &…read moreVery Professional! When we realized later we needed a Box Spring (due to an error on our part), despite the Sales Associate asking a few times to which we confirmed, we notified Ortho Mattress of the need for a Box Spring & were able to make the purchase w/ the delivery charge waived! EXCELLENT Communication w/ regards to delivery & On-Time Arrival. Thank You!