This is a horrible company run by a dishonest contractor. If YELP allowed a 0 star rating, that's what this rating would be. Christopher Hutchinson IS NOT everything that all these other "great reviews" are claiming he is. When my initial review was posted, Chris was quick to reach out and continuously asked for my review to be removed because it was 'hurting him and his family'. He assumed that the review was some tactic to get him to work when in reality we just wanted this to be completed, just like anyone else would. He finally told my husband that we should take it down as it would cause him to "attack our character which would only result in us going back and forth". Attack us--when we have waited patiently since fall 2020, with multiple changes to our deadlines, constant lying and dealing with not living in our home for a year?! Very professional.
After constant HARASSMENT to remove it, we did...with the condition that he would FINISH THE PROJECT! During my initial review, several people reached out to me via DM which resulted in a FaceTime convo, who are in the same or even worse situation than us but are not speaking up in fear of Chris not completing their work. I posted back in October 2021, and the only things that were 'done' were, a few inspections were passed (mere luck), insulation was placed in the framing and kitchen cabinets were purchased. The kitchen cabinets were not built, we picked them up ourselves, we had to pay someone else to build them, and set them up. Beyond that, nothing was done on Chris' part and even though he swore he'd keep it moving, things moved at a snail's pace and died almost immediately. After not living in our home for over a year, my husband, who has a very busy profession himself, took over and our home has now made its biggest progress in these last 2 months because we saw no progress from Chris. As of then, Chris washed his hands of the project...doing next to nothing to get things done. If it were in his hands, we'd be in the same situation--our home would be an open floorplan with insulation exposed framing with a stack of drywall sitting in the middle of our living room...along with an un-drywalled bedroom, bathroom, and closet addition just like it had been for MONTHS. Chris is only worried about getting payments out of you to fund his 'lifestyle', the numerous vehicles he drives (we'd seen at least 6 different vehicles during our project), and oh! fund a failed attempt at becoming the Mayor of Chino.
We started to pay workers directly because it became very clear that his workers were not being paid! So once we handled it, we saw progress they weren't making under MKB. However, Chris always blamed the worker for being a no show and constantly disrespected them by bad mouthing them calling them monkeys or claiming they were all the same with all their drama. The subcontractors never faltered with us when we dealt with them directly--and through the course of the project, we learned a lot about this 'company' and how many subcontractors went unpaid for work they completed. Various times, contractors attempted to collect payment from us when Chris was supposed to pay and yet they threatened to put a lien on our home and when our garage door was installed by a reputable business (which had excellent reviews on Yelp!) even they eventually had to text us letting us know that payment had been not been received weeks after the garage door had been installed.
Contrary to what all these 'excellent reviews' state, he does not finish projects on time, does not meet deadlines, doesn't care to have inspections completed, doesn't pay his workers and won't finish your job altogether. Chris isn't looking for the next client, he's looking for the next victim--stating himself 'once people see more 5 star reviews, they forget all about the ones that are rated poorly.'
How can such a successful business not have the funds to pay his subcontractors--or have their checks denied due to prior bounced checks? Business name changes to cover up-- MKB, Monarch Kustom Build, Monarch Kitchen & Bath, Crystal Cove Construction, Hutchinson Construction, Maxwell's or whatever name the company is going by these days.
Remodeling your home is stressful enough, why deal with all this unnecessary drama? Take some time to do your research, the negative reviews are the harsh truth about this business-- *google is your friend*. Shame on those of you who are helping him by fabricating a review, what do you gain out of it? Meanwhile, he gains thousands of dollars from people who are victimized by him. Chris is a compulsive liar, immature and an overall fraud. I understand that these types of projects come with many bumps along the road, but I refuse to refer anyone to someone who is looking to take you for what you've got.
Should you have any questions, please contact me as I will be more than happy to share our experience. read more