This is the 3rd time I've posted this review and it's been either moved or deleted.
Latest update is that Strong Builders has been reported to the California Contractors Licensing Board. Their investigation is in its final phase and I should be receiving the final report soon. You can also see their rating on the Better Business Bureau website.
My entire initial review, with updates, does not fit as I ran out of space
I was going to hold off from writing this review about Strong Builders depending on the smoothness and outcome, but since Craig has decided to threaten my family with a second Invalid lien, I thought this would be the right time.
Our project began back in April of 2019. A 5 month completion time was agreed upon via text, email and verbal and we are approaching the 10th month with Craig constantly delaying our project.
Craig is not your friend. He will drown you with "change orders" and empty promises throughout your project. He is only on site to accept payment and has zero knowledge of what happens at your house. It has been 5 months since Craig has visited our project and still has zero knowledge of the work. He goes based off second hand information from his project manager who pops in once during the day and disappears the rest of the day although there are only 2 projects going on at Stong Builders. Where does he go? Shouldn't he be supervising your project? Isn't that what one pays for?
After passing final inspection on the 5th try, Craig is unwilling to credit us the allowances we did not use. Per his Project Manger Tim we would be credited at final payment.
Obviously, their word means nothing.
Let's start from the beginning
1. He attempted to pocket our $9500 waste disposal fee. He filled the form under his name and tried to dissuade us by telling us that it's difficult to get your money back. Once his name was changed to ours and he provided us the disposal receipts, we had our deposit refund within 7 days of turning it into the city.
2. Reused our beams from our demoed addition and then lied to us that they were trashed. I took pictures of my attic and discovered 3 of my 4 beams in the framing of my home. Prior to demo, I specifically told him to set them aside for a project I had in mind in the future. The 4th beam was straight stolen by Strong Builders as it went missing all together. In the last few months I've discovered several other issues with Strong Builders from previous employees. I will be adding that at a later time.
3. Contract states level 3 smooth finish. We counted 2. Subcontractor claims 5 coats were applied, project manager assured us 4. Which one is it?
4. Damaged our new doors and windows and claimed they came that way.
5. Will allow strangers to walk through your home in an attempt to get work at your expense.
6. Will threaten you with a invalid mechanics lien if he doesn't get his way. We found out about the invalid mechanics lien when I went to the court and showed them the contract and pictures of uncompleted bathrooms.
7. Will out source his workers to other states and locations and claim that there are several men at your job site everyday when there is not.
8. Make sure you are present at every inspection.
9. Hire a private home inspector to thoroughly check that your home is being constructed to code. We hired a private inspector twice and he uncovered several dozen areas where strong builders had put hands and we were shocked at what the inspector uncovered in his report.
10. Through a tantrum in front of my wife and I because he claimed he was going to lose money if he had to do a Venetian finish on our home, which was in the contract.
11. Drops "F" bombs during phone conversations if you tell him to vacate the home for 2 weeks so that you're floor guy can install flooring.
12. Sells you items but doesn't inform you that change orders will include additional city permits and resubmitting plans with city at additional cost to you.
***READ YOUR CONTRACT WITH CRAIG**
Do not sign it if he includes a mechanics lien. If he wants the job that much, he won't include it. That's his way of threatening you if you question his work. He will not hesitate to put a lien on your home even though you are current on you're payments.
Insert a date of completion with $100-$200 deducted for everyday he goes over the expected completion date. Get several quotes. Get someone that knows how to read your plans. Be suspicious of his notes at the bottom of the contract. If their are several, then that means he knows the overall work on the project and is covering himself from doing that work.
I strongly suggest that if you are planning construction, to read this link and familiarize yourself with the California State Licensing Boards information on hiring contractors.
http://www.cslb.ca.gov/About_Us/Library/Guides_And_Publications/ read more