This office was excellent for 4 years when my mom lived outside a nursing home. Care was great when…read moreI took her into the office..Sadly when she moved to the nursing home due to her worsening dementia ...her care by this office became very poor. I was told they would visit her in the nursing home. I trusted them. I tried to get someone to see her for a cough {pain in chest} and a possible chest Xray..that did not happen....the nursing home did everything right..I changed to the nursing home facility MD {took less than 24 hrs for her to be seen} and she had an xray the same day and she has pneumonia! At 91 yrs old this may not play out well. Shame on this care provider.

I have been a patient with Valley Internal Medicine in Salem for nine years which speaks for…read moreitself. I would not want to receive my primary care anywhere else. From the office staff to those who assist the physicians, the atmosphere is always cordial , helpful and very efficient. By the time I get to see my doctor, I can assure you that no one has left any stone unturned. My physician has everything at his fingertips and there is never a need for him to chase missing preliminary information. The physicians are both thorough and informative with each of my medical visits. With rare exceptions to office patient medical emergencies I have never experienced a long wait. I am also appreciative to be able to have all laboratory tests done in office. I cannot think of one reason to seek my care elsewhere and highly recommend Valley Internal Medicine to anyone in search of excellent medical care.

After experiencing a significant shoulder injury, I recently completed five months of physical…read moretherapy with Ortho Virginia at their Blacksburg, VA location. I can say the injury was not only the source of intense pain for me but also taught me to be patient as well as serving up a healthy dose of humility! The therapists that worked with me provided not only the health and physical support I needed but also counselled/advised me with long term exercises that will assist me for the years to come. I regained 80% of mobility and most of my strength back in my dominant shoulder/arm when the initial assessment was hopeful for a 50% return in mobility. I will forever be grateful for the therapists who helped me recover and am now able to lead a life with very few limitations! My experience with Ortho Virginia was very positive.

The worst healthcare experience for the simplest of procedures that I've ever had. I get Durolane…read moreinjections in a knee. I ve been getting them for 3 years. The injection was ordered. After not hearing from them in a week I called and asked the status of my injection. I was told Humana had not authorized the shot. Boldly I asked them the reference number on the order and called up Humana to see why the shot had not been approved. I talked to a Humana pharmacist and was told they do not require prior authorization for my injection. I called Ortho back and the surgical med nurse told me share would check to see if it was there. Then called me back. Waited all day. Abby never called me back. Before closing called back, Destiny patched me to Abby. Abby said she never called me back b/c she couldn't find out if the injection was actually there. This time she promised me she'd call me back. It's been 11 days since my initial appointment. My knee, guess, still hurts, and I can't even find out if my injection has been ordered. I asked them once why they couldn't keep the injections in stock. Durolane. I was told it was an expensive injection and the shelf life was very short . I looked that up and found out the shelf life is 2 years. Don't tell me they have 6 doctors who see up to 50 patients a day, and they can't find another patient to give a Durolane injection to. Within a 2 year period. You call over there and an A I Bot takes over. I've been put on hold for over 30 minutes 3 times. Bottom line it's going on almost two weeks and they can't tell me anything. I was patched through to the fourth person once, and still didnt get answers. If you talked to for example Lori, and then request Lori again, you get put on hold and then you will wait 30 minutes, if you then opt to leave Lori a message, you get an answering machine saying that your return call would come in 24 to 48 hours. So already you are pushed out another 1 or 2 days. I completely see why they receive an average of 2 stars but I can't go that high. My experience has been one star.

Dr Davison...The Best! She is very knowledgeable, caring, and listens! She has helped me greatly…read morewith a couple of issues. I had no idea what a difference straightening four hammer toes could make in my life-and it's done in her office. I trust her completely.

I went for plantar fasciitis over the summer and needed copies of my x-rays. I call 9/5 and paid…read morefor a disc and they said they'd call when they were ready. I went in to pick them up and one of the receptionists (far right) claimed she called and left a message. Funny to find out I pulled my verizon call history and had no missed calls from them, although she insisted she did it. Turns out the system lost my x-rays so they were willing to work with me and scanned me again. When I went back into the room they had me marked down as my right foot although I've never had issues with the right and when I went, my left was the only one evaluated. They did the scans and told me to wait back in the waiting area. The entire time I was waiting, the same receptionist was making sly comments about it being my right foot and that it even said that in the chart. I'd understand if my right foot was affected in the past but it's always been my left so that must've been the nurse/Drs mistake which is a common mistake when charting notes. I tried to stay friendly and even told them to have a nice day when they handed over the disc and the receptionist just said "uh huh" as I said it. I honestly don't know how she is staffed at the face of the office. She is very unprofessional and unpleasant. Definitely doesn't have patient care in mind. Will never go back there and will steer people away. It doesn't take much to just be a nice person.

After concluding a full visit complete with a follow-up appointment, I'm happy to report that I've…read morehad the most positive experience with Casey (PA-C) and other staff at this location, and I certainly hope this is just the beginning. ++ Casey was courteous, thorough, friendly, funny, knowledgeable, and patient. Mindy, medical assistant conducted the first part of my physical exam, then Casey took over the rest. She truly took her time and paid attention, and the visit couldn't have gone any better. Lab in the same building, and the staff was efficient and friendly. This was also the first time in a long time where a blood draw didn't cause massive bruising. Thank you! Appointment reminder phone call (and a message if you miss the call). Good-sized parking lot.

Went in to see "Dr." Voekler for heavy, productive cough,trouble breathing.. She diagnosed me with…read morepost-nasal drip and made me think I was overreacting. And she never put a stethoscope to my chest. In respiratory distress, I made an appointment with my sons' doctor at Parkway Physicians. The doctor had an immediate x-ray done; my lungs were full. Turns out I had pneumonia, not post-nasal drip. How can a doctor make that kind of mistake?

Dr Reese is not only a great surgeon but a wonderful person. On my first visit she took the time to…read moredo a thorough examination, then explained the condition, the process of repairing it, what would happen on the day of surgery, post-surgery care, and recovery time. She is genuinely concerned about her patients and helping them recover.

My quality of care with Dr Karen Olorunfemi has been some of the best I've ever received. I am a…read morecomplex patient, and her attention to detail, kindness and knowledge has been nothing short of life changing. Any facility would be lucky to have such a phenomenal physician, and it speaks well of Lewis Gale for having selected her. My experiences with the nurses and the receptionists has also been positive.

I have had an almost 10 year relationship with Ruth Peevey, and truly believed that this doctor was…read moreinterested in providing care while creating a meaningful relationship. The past 2 years have been extremely difficult to navigate through, and with having a huge and heartbreaking loss this year, I relied on the care of my team of providers, including Ruth. Due to ongoing issues with other variables regarding my health, an appointment was missed and the office decided to discharge me as a patient. After contacting and providing an explanation and requesting a rectification, Ruth Peevey and her office have decided to treat me with coldness and have turned their back on someone in need. I would highly not recommend visiting this doctor or any of its affiliates because it's clear that the care and relationships are fictitious and deceiving. I've never felt such disappointment and disregarded with any other provider until Ruth Peevey and her office.