Lovely office, incredibly skilled physician and nurses! I had an embolization procedure performed…read moreby Dr Guyer. From the consult all the way through post op , I was treated with the utmost respect and compassion. The nurses assigned to me, Macy and Katie, were extremely professional and absolutely went the extra mile to insure my comfort and care was far better than anything I expected! Dr. Guyer listened to my concerns and questions during the consult and met with me pre-surgery. I absolutely recommend this practice and group of medical professionals! Top-notch!

After experiencing a significant shoulder injury, I recently completed five months of physical…read moretherapy with Ortho Virginia at their Blacksburg, VA location. I can say the injury was not only the source of intense pain for me but also taught me to be patient as well as serving up a healthy dose of humility! The therapists that worked with me provided not only the health and physical support I needed but also counselled/advised me with long term exercises that will assist me for the years to come. I regained 80% of mobility and most of my strength back in my dominant shoulder/arm when the initial assessment was hopeful for a 50% return in mobility. I will forever be grateful for the therapists who helped me recover and am now able to lead a life with very few limitations! My experience with Ortho Virginia was very positive.

The worst healthcare experience for the simplest of procedures that I've ever had. I get Durolane…read moreinjections in a knee. I ve been getting them for 3 years. The injection was ordered. After not hearing from them in a week I called and asked the status of my injection. I was told Humana had not authorized the shot. Boldly I asked them the reference number on the order and called up Humana to see why the shot had not been approved. I talked to a Humana pharmacist and was told they do not require prior authorization for my injection. I called Ortho back and the surgical med nurse told me share would check to see if it was there. Then called me back. Waited all day. Abby never called me back. Before closing called back, Destiny patched me to Abby. Abby said she never called me back b/c she couldn't find out if the injection was actually there. This time she promised me she'd call me back. It's been 11 days since my initial appointment. My knee, guess, still hurts, and I can't even find out if my injection has been ordered. I asked them once why they couldn't keep the injections in stock. Durolane. I was told it was an expensive injection and the shelf life was very short . I looked that up and found out the shelf life is 2 years. Don't tell me they have 6 doctors who see up to 50 patients a day, and they can't find another patient to give a Durolane injection to. Within a 2 year period. You call over there and an A I Bot takes over. I've been put on hold for over 30 minutes 3 times. Bottom line it's going on almost two weeks and they can't tell me anything. I was patched through to the fourth person once, and still didnt get answers. If you talked to for example Lori, and then request Lori again, you get put on hold and then you will wait 30 minutes, if you then opt to leave Lori a message, you get an answering machine saying that your return call would come in 24 to 48 hours. So already you are pushed out another 1 or 2 days. I completely see why they receive an average of 2 stars but I can't go that high. My experience has been one star.

Front desk clerks are rude. I had to call several times to make an appointment. According to the…read morefront desk clerk they put my name on the waiting list but they never called me back. Also they charged me $35 more than my co-pay. When I asked the front desk clerk about the over payment she got annoyed. I still did not get the refund from their office, it has been over 3 months since I went to that office.

Dr. Farmer was the surgeon who did my surgery. Very nice man with a great bedside manner. I have…read morehad problems since my surgery and my knee doesn't bend any more and seems worse after the procedure . Now I have white thread looking like material protruding out of my scar. Surgery was in May. I called office and the nurse told me that it wouldn't have anything to do with my surgery and I would need to go to urgent care. I asked is it dangerous and she stated well I can't tell you that only urgent care can inform you . So I asked again so this wouldn't be a follow up to my surgery because I have had problems since I had it done and she states no. The office has screwed up 3 appointments of mine as well. I showed up for an appointment and first they say or you have no appointment today and I said yes today is pre- op appointment and the front desk tells me well Dr. Farmer is off today so you can see PA. I should of realized then not to go forward with surgery . Even though my knee was killing me and I had a torn meniscus (which wasn't fixed during surgery , PA stated they didn't need to as it wasn't in the way with my knee), my knee cracks, grinds and pops when I try to bend it and I can't get past 50 degrees. The office won't assist you in getting an appointment and urgent care isn't that great either . First time I went to there I was told nothing was wrong with my knee. Even though my knee popped very loud and I dropped to the ground . I'm very disappointed over this whole ordeal. Depressed is a under statement .. don't go to this office . Dr Farmer did a manipulation and knee works wonderful . I informed Dr Farmer of all my concerns and he addressed all of them and everything was fixed !! Thank you Dr Farmer. I should of been more informative with you in the begging and expressed issues that arises.

April 2025 great staff and wonderful care my family doctor…read moreof 20 years retired and I have been with Roanoke Family Medicine for almost 2 years now very nice to deal with an independent owned group NO corporate crap like hospital owned groups the truly physician owned practice is almost extinct they days in our area of Virginia but this group is wonderful to deal with and I hope they are around for a long time Great care and wonderful staff

This office will abandon you in time of need. Was immediately pulled from all anxiety meds that…read morehave been prescribed for years,all because of a failed marijuana test. Then they look at talk to you like a junkie. This practice is embarrassing.

dr young and manafi are excellent. the staff at this location is wonderful and super helpful before…read moreand after surgery. parking can be a pain as with any hospital.

Office staff said Office is located in the hospital which it's Not…read more Please be advised it is located at the Clinic building. I told them I couldn't go there because with a hurting foot, parking is too far away at the hospital. Found out later the clinic is located at Lewis Gale clinic which has valet parking.

Dr Davison...The Best! She is very knowledgeable, caring, and listens! She has helped me greatly…read morewith a couple of issues. I had no idea what a difference straightening four hammer toes could make in my life-and it's done in her office. I trust her completely.

I went for plantar fasciitis over the summer and needed copies of my x-rays. I call 9/5 and paid…read morefor a disc and they said they'd call when they were ready. I went in to pick them up and one of the receptionists (far right) claimed she called and left a message. Funny to find out I pulled my verizon call history and had no missed calls from them, although she insisted she did it. Turns out the system lost my x-rays so they were willing to work with me and scanned me again. When I went back into the room they had me marked down as my right foot although I've never had issues with the right and when I went, my left was the only one evaluated. They did the scans and told me to wait back in the waiting area. The entire time I was waiting, the same receptionist was making sly comments about it being my right foot and that it even said that in the chart. I'd understand if my right foot was affected in the past but it's always been my left so that must've been the nurse/Drs mistake which is a common mistake when charting notes. I tried to stay friendly and even told them to have a nice day when they handed over the disc and the receptionist just said "uh huh" as I said it. I honestly don't know how she is staffed at the face of the office. She is very unprofessional and unpleasant. Definitely doesn't have patient care in mind. Will never go back there and will steer people away. It doesn't take much to just be a nice person.

Great neurologist! Explains everything thoroughly. Listens intently. Good bedside manners. I have…read morenothing negative to say. I recommend her to everyone who needs a neurologist!

In March I was given lab orders from Sarah Champion to get done in June. On June 1st I had my lab…read morework done. Today is June 10, 2021 and the doctors office has no clue where my lab results are. I called Quest Diagnostics and was advised the lab order did not have a fax number listed to provide results and they are unable to provide me the information over the phone. I have called everyday since Monday looking for my results and Cindy has done absolutely nothing to assist me. I am very dissatisfied with the lack of communication and knowledge required to do this job.

The care offered to patients at this facility was outstanding. When you visit the facility you are…read moregreeted with a warm welcome and a helpful spirit, There is a pleasant aroma throughout this clean facility as the needs of patients are attended to quickly and professionally. Patients (many wheelchair bound) move throughout the facility as well as outside freely and cheerfully often greeting visitors along the way. The OT and PT professionals are second to none as they provide ongoing care and attention to patients and advice to family members who may be caregivers once patients leave the facility. My young daughter who was apprehensive about being there among seniors as she recouped from major foot surgery formed friendships with some of the seniors and learned from their experiences and wisdom. What a rewarding experience for her!

great business facility take great care of people that are in need I'm extremely grateful for the…read morecare and support provided at this rehab facility. From day one, the staff was compassionate, professional, and genuinely invested in recovery. The therapists and nurses took the time to listen, explain the process, and encourage progress without judgment. The environment is clean, structured, and uplifting -- it truly feels like a place focused on healing and growth.