1. Mohawk Motorcar Company

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    TROY, NY

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    Mohawk Motorcar Company

    3.0 (2 reviews)
    Closed • 8:00 am - 6:00 pm

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    1 year ago

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    Roberts Auto Service

    Roberts Auto Service

    (35 reviews)

    I worked primarily with John Chidsey, who has been in the car sales business for ages. He knows…read morehis cars. Having chronic illness and being a single woman looking for a car on my own, I was lost. I found John's help early on in the process, and then looked around - to make sure I was choosing from multiple sources of information. The other places had crappy people skills, no car knowledge, and ..it wasn't good. I returned to Robert's Auto for John's help. We had connected well that first day, and it picked up from there. But it was *genuine*, relaxed, and with kindness. Coming back, I had also re-focused my specific buying needs and goals, and John was easily able to find me cars to choose from in those specs. John gave me Carfax reports and was up front about the car histories. He went with me on the 2 test drives (apparently some dealers don't?) which took us through various driving conditions. Moving ahead on the sale/purchase of the car I chose was simple. And not high pressure. I had wished I had had my Grandpa with me to buy a car, but really, without the age piece , it kind of was like having my Grandpa (sorry John, not an age thing!) pick out and help me with a new used car. It really felt like that. John did not "charm" me. He was kind. Kind. As someone who studies body language, including micro-expressions and handwriting, John passes every test to be the antithesis of the caricature of a salesman. Go with John Chidsey at Robert's Auto. (I love my new used car so much )

    They have relocated to Sanford North Carolina to rip people off down there now…read more My neighbor got 2 lemons from them, now he is buried in debt due to their BS Warranty. ASK FOR THE CARFAX REPORT PRINTED! And if their printer is broken have them download and email it at that moment. Scammers!

    Caprara's Auto Body Shop - Thank you Caprara's, for making my M340i RIGHT again!!

    Caprara's Auto Body Shop

    (16 reviews)

    If you are looking for a GREAT Body Shop: You found one…read more Another vehicle tapped the side of my car, out on the highway. Was not sure where to take (My Baby) to get her repaired. You don't go looking for a body shop - until you need one. I had some detail work done previously, at 'The Works". And since they did an amazing job on my car, I called to see who they recommend. And they told me about Caprara's. Ending up at Caprara's was the BEST thing that could have happened to my M340i. I met Jeremy, when I stopped in to book my appointment. And I instantly knew that I was in good hands. Jeremey loves what he does and takes tremendous pride in the work he does. You can see that pouring out of him, within seconds. THIS is what I love to see. People that take pride in their work. Not just 'getting the job done'. The other driver's insurance low balled (of course) and wanted things to be 'patched and repaired'. But Jeremey was amazing. He kept on it. And on it. And on it. He would not quit. Until he got me all NEW OEM parts. And let me say . . it was a LOT of parts. And BMW OME parts don't come cheap. The difference in what the insurance first agreed to - and what Jeremey worked them up to (to do the job RIGHT) was HUGE. I LOVE my car. And Jeremey was able to make my car whole again. The way it should be. Not the way the insurance wants it to be. My car is whole again. All new OEM parts and bumpers. Not repaired tabs and patching. It looks freaking amazing !! I can't tell you enough that Jeremey fought hard to make my car right. And he was updating me daily. With texts and photos. On top of all that customer service, they also do incredible body work. My car is so beautiful again. It is done the way it should be done. It looks amazing. And they even took care of a few small dings in the upper window frame areas, that had not been part of the actual work. I can't say enough about how happy I am with my experience. Everyone at Caprara's was welcoming, like family. The woman who works the customer service desk is incredible. So warm and friendly. She walked me through the entire process. And even set up all of my rental appointments with Enterprise. Called the insurance companies, etc. I purchased my car used. Two years old as a CPO. IT looked great then. But it now looks . . better than the day I purchased it. I said it, at the beginning of my review, and I will close with it. If you are looking for a GREAT Body Shop: You found one.

    Good work, pleasant and helpful staff. Hope to never have to see them again though LOLread more

    Mohawk Motorcar Company - usedcardealers - Updated October 2026

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