Billy, Barney Aaliyah Mandy Are all great, their customer service is unmatched and their food quality is always delicious. One of my favorite lunch spots. read more

Tried this location again even though last time I went for dinner at 5 and they were "out of ice and not getting more today." So yesterday went in for a carry out order. They no lettuce, cilantro or limes. more importantly, though, I got an extra queso to eat today and almost choked & fully gagged on the CORNER OF THE PLASTIC BAG the queso comes in. This location has become gross and is just terribly managed. read more

Moe's Southwest Grill - Corner of plastic bag that the queso comes in, they cut the ends off to squirted into the warmer. - Mexican Near Me - Riverview, Florida

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The people that work here are worthless, particularly the people that were preparing food on March 22nd and 23rd, 2025 around 6:45-7:15pm. Both days my order was wrong. See photos. The first day I ordered two crunch wraps. Instead I received two burritos for someone named Brent even though my name was on the receipt attached to the bag. Also there was no salsa for the chips and no sauce on the side for the wraps that I'd asked for. The receipt on the bag also said that my order would have contained cheese and veggies, neither of which I wanted. The second day I got my crunch wraps but my order included cheese despite, once again, asking for no cheese as you can see in my Uber order screen. There was no sauce on the side again either. It said there would be grilled veggies which I didn't want but none were in there. I absolutely do not eat cheese or any kind of dairy so these are trash. Uber won't even refund me for the second day because it looks suspicious that I complained about my food two days in a row. Hard to believe that a restaurant is that bad at fulfilling orders but this one is. Now I have to spend double the money on dinner and wait double the time when I was hungry and ready to eat. read more

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Not sure why this place has a low review every time I come everything is always amazing. You just cannot come towards the end because they start running out of stuff. read more

Moe's Southwest Grill - Mexican Near Me - Riverview, Florida

I just spent 13$ on 3 of the worst ground beef tacos I've ever eaten in my life service was good place was clean but it should have been a red flag that i was the only person there at lunchtime on a Tuesday read more

Service was great . Food was yummy. Was a little hot but thats ok lol definitely coming back ro this location

I can confirm what the other reviews have said. It is dirty/nasty inside. It makes you wonder what the back looks like. read more

Moe's Southwest Grill - Right next to the cash register - Mexican Near Me - Riverview, Florida

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Food was okay, staff were great - The store was FILTHY !!! Specifics, the glass sneeze guard was dirty, food prep counters dirty and the food in the hot food steam table looked old and unattended to. Floors were swept but looks like they have not seen a mop in days. I am just hoping this was all cosmetic and the my wife and I do not get sick. Pitty... read more

We ordered pick up through Uber eats and after arriving home noticed we didn't receive the queso sauce we paid for or the 3 sides of red salsa. My fiancé left me and the baby at home, drove back with the receipt asked for the sauce/salsa. The "manager" told him to drive home obtain the food and show them proof.....After asking for the manager's name all she said is they call me "Cee" and refused to provide Corporate Office contact information. Very unprofessional. My brother told me after the fact they stopped going to this Moe's because of the unsanitary conditions and the staff. If anyone else needs to report this establishment here is their information: RG MOES SOUTHWEST GRILL DBA License Number SEA3918330 Seating Current, Active 02/01/2025 License Location Address*: 13012 US 301 RIVERVIEW, FL 33578 read more

Moe's Southwest Grill - Mexican Near Me - Riverview, Florida

Me personally I love it the nicest people great food really good and the best thing is that they know u

Don't know if it's the time of day but the trash cans were over flowing and tanked dirty. They did have a help wanted sign so maybe short staffed. The pick up orders had to wait a long time. Seems like the staff was in slow motion. I added a photo of the top of the ice machine. I hope this isn't dripping into the ice as it looked nasty. read more

Moe's Southwest Grill - Top of drink dispenser under ice maker, contains some kind of filthy build up. - Mexican Near Me - Riverview, Florida

Probably should have read the reviews before walking in. Lesson learned. Went on 6.25 around 1pm. Terrible experience. Ordered three beef tacos. The girl turns around, grabs a bag of beef from their steamer, turns back around and pours the bag of beef into a dirty pan that's on the line. DISGUSTING. You charge that much for frozen beef from a bag? Ok Taco Bell. Only one person had a hat or hair net that was working the line. Again, disgusting. I won't ever walk into a Moe's ever again. read more

We have really tried hard and given this place soooooooooo many chances. We love Moe's and so do our kids but this location just keeps getting worse and worse. Most of the staff still do not know how to roll a proper burrito. The rice is very inconsistent, (half the time it is half cooked). Lately though you'll be lucky to get any rice at all! We tried twice this week and two days in a row showed up to a sign on the door that said they were out of rice! I don't understand how they can not make enough when it's the base to most of their dishes! The restrooms are also disgusting. Unfortunately, my family won't be returning to this location again. read more

First and last time at this establishment. They were not busy and we stood there a bit to even be recognized. My daughter ordered a Buritto with Chicken and it looked pretty good. I attempted to be friendly by commenting on the employees rolling skills, it is hard to do and it looked perfect, she looked annoyed and said she trained and went to school to learn that. Okay, might be friendly sarcasm, her expression said otherwise. The Burritto we ordered came with guacamole on it and my daughter asked for it on the side. The cashier was indifferent, unfriendly, and when I asked about her side of guacamole, the cashier said to someone on the line ( not us ) " I didnt charge her for that, its extra" My daughter replied it's not extra. We sat down and no guacamole is in our bag. My daughter went and asked for it from the girl who made her Burrito and the cashier left her post to go complain about my daughter not paying for the guacamole. I could hear her from where was sitting. At this point I'm past offended and I went to the front and politely said " Just to confirm, the guacamole comes with the Burrito we ordered and is not extra, correct?" I can't even express how awful this experience was. The Buritto was good, not great, however having people that treat customers like this does not make me feel comfortable about their food quality and food handlng. Pride and care are important ingredients in a restaurant. Please know your menu, the guacamole was free, just on the side and even if it wasn't, $1.29 to be so rude is not okay. The reason this is 2 stars and not 1 star is because the open salsa options concept for the chips they make was a positive. read more

Moe's Southwest Grill - Mexican Near Me - Riverview, Florida

We live near this Moe's for 4 years. It keeps getting worse... Second day in a row they have run out of rice. 5:30pm on a Thursday. Ladies bathroom is still backed up. Now they are refusing to hand out water cups. $45 for three people isn't worth the hassle. read more

I have to admit, I'm sucker for new restaurants. I love going into new places I've never been before and trying it out. It's a completely new flavor palette that I could enjoy. I went in and it was fairly small, but in a weird way it had felt as if I was home. The employees had greeted me with a bright and genuine smile which made me really happy. I ordered three bowls, each having different components inside. One of the employees that made me happy was Chris A. He had a bright smile and made me want to compulsively buy some more food. Chris helped me with my whole order and gave me precisely what I asked for. Moe's wouldn't be Moe's without Chris. All in all, Moe's was amazing! I loved every bit of my experience and I always judge a place by the employees before I judge the food. I'm totally going to become a regular at this joint. read more

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I placed an order online and apparently they were out of rice which the website don't mention when I go to pick up my order the sign said out of rice. so I said if you are out of rice what's on my burrito they said oh we use seasoned rice so I explain don't just give me what you want me to have. You could've called me or emailed me that you didn't have what I wanted so go ahead and give me a refund so while he's doing the refund, the girl said what do you want me to do with the food throw it away he said yeah throw that shit away, which is crazy unprofessional I would never give another penny of mine. to more and it's dirty. read more

4/4/24 530pm. No white meat chicken. No beans. No sauteed peppers. No onions. Manager refused to compensate. Food counter was so filthy and disgusting. Oh and no salsa. read more

The staff are always very nice and welcoming however every time I order online half of my toppings are missing...

The service is so much better!!! the two girls who took my order today were so kind and helpful, even asking me how i did through the storm??! On my way out they told me to drive safe and leave a review when i scan for points. looking forward to coming back! read more

This is the worst Moe's location I have been to. I've gone to this location for Moe's Monday twice now and both times they have been out of rice and other items. It's not worth the hassle anymore to go eat at this location. Don't waste your time going to this location. read more

Got a bowl with hamburger meat Hardly any meat. Lots of rice. I also bowl of cheese dip and did not receive any. This order was delivered.

Horrible, only kids working there and take long to be served, and the manager and gm don't do none the work and depend on the kids to do the work they don't have experience in and will always promote to kids when they have no experience whatsoever. read more

If I could a give a zero star review I would. Got a bowl that was less than half filled for $15. Couldnt even be a dip for my effin free chips (they forgot my salsa of course they did!) because there was so little. Had chips left over more than I had a bowl. Workers were rude and annoying on top of that when they're the ones who made a mistake and forgot to give me a cup for my drink. Heard that this was comparable to Chipotle but definitely not lol. After my experience I feel like whoever told me that tried to play a prank on me because this was an absolute joke of an experience. I'm not even picky about customer service-- I don't need you to be nice to me lol I just need you to be not-rude. And I never feel the need to usually write reviews either even if my experience wasn't that good. Because how terrible could a mobile order pick up be???? Apparently pretty terrible lol; Congrats on being one of the worst places I've ever gotten food at! read more

We arrived a half hour before closing and they were putting chairs up on tables. They looked at us like we were crazy for coming in. When we asked what time they closed, they said "not for a while, but wew are out of almost everytthing and we dont make new food this late anyway. So you can try to order and we can get whatever we have, but we wouldnt recommend it. Wow. They woudln t recommend eating at their establishment. Says tons. The Customere Service was non-existent, as they talked to us and acted like we were impacting their closing and livelihood by just being there. Wont go back there. Any store that doesnt stay open for service until their closing time doesnt deserve anyone's patronage. read more

We got there at 11:37 am and the place was filthy dirty. They were scraping at the bottom of the pan for salsa that looked like it had been there for days. No prep work was done. None of the containers of toppings/protein/veggies looked fresh or topped off. They looked old. Counters were dirty. Employees looked dirty as well. Pop machine was splashed and dirty. I will never order or go back there again. read more

Moe's Southwest Grill - Coffee area - Mexican Near Me - Riverview, Florida

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I just ordered through Uber eats and got my delivery and when I opened up my burrito there was no chicken... they put it in a container on the side ... if I wanted a veggie burrito I would of made it at home. I didn't know now you have to ask them to put the chicken in my burrito. read more

Moe's Southwest Grill - I never asked for chicken on the side - Mexican Near Me - Riverview, Florida

This place is disgusting. We went for a weekday lunch at 12:30 and the place was empty. We should have known something was up. I ordered 2 tacos and asked for pico and was told they needed the whole store to make it and they just could not do it. My husband ordered a taco salad and after it was complete it was half filled the container. We then tried to to select a table and 5 tables week dirty. I told a guy there and he gave me a strange look and when we left the tables were still dirty with no one else in the restaurant. Do not go there. There are plenty of other places where you can get much better food and cleanliness. read more

Worst moes ever! I wish I could do zero stars, today they said there would be a 2 hour wait before they could make our food when the restaurant was empty, & about a month ago I went in and it was 8pm and they said they were done taking orders for the night when they didn't close for a hour, they said they allready cleaned the grills and the manager was hiding in the back and that they were just told to tell people they were closed, even though they were open for anther hour!!! There were people coming in behind me and everybody was pissed! WORST MOES EVER & they need new management! read more

That enthusiasm that the employees voices when you enter the door welcome to Moe's is very welcoming. The respect from the general Manager to her staff. and the staff to the gentle manager is very rewarding. I enjoyed myself sitting in and eating my lunch today. The food has tasted better than I've had When I ate here three months ago. this restaurant has came a long way and very rewarding to see in the future how much better it gets. I love hearing welcome to Moe's when you enter the door. I'm looking forward to bringing my family back here to sit and eat a very rewarding meal. Thanks so much to you and your staff. Everything was great. read more

This place is ok. They did mess up my dads order when he was literally telling them in line what he wanted on his nachos. I'm less agreeable than him so he was fine. The offer that is posted on here would not work here because I was not a member of moes but it also was not like a regular yelp prompt so that was disappointing. The food is moes food, glorified Taco Bell however when ur craving Mexican it will satisfy this craving. The best part is their rice and their chicken options. Their steak seemed boiled which is so odd but ok? I just wish the toppings felt more fresh as they seemed old and out of a plastic bag and not like someone mad them in the back but eh. I will go back when I want fast food but don't want the McDonald's/ Taco Bell type of food. read more

food is getting better service is getting better and faster store is looking cleaner then before looks like the have a new General Manager there now and she knows what she is doing, she's staying on top of things and the employees are listening to her. very pleased with service. read more

Worst Moe's I have ever been to. The place is dirty and the staff is severely mismanaged. I have been here 3 times and every time they are out of different things causing the lines to back up and the experience to be very slow and frustrating. This particular store is terribly managed and it shows. read more

The manager was so RUDE he couldn't handle the flow because his restaurant was full of people that he was just throwing food everywhere and slapped sloppy putting my food together. I asked him to slow down so he could put it together right and he told me if I didn't like it, I could go next-door to Chick-fil-A or I can go down the road to Taco Bell or across the street to Qdoba Because he couldn't handle the pace and he was just slamming things and throwing things all over the restaurant am going to report him to corporate and then when I told him that he told me do not come back into the store, the store is absolutely disgusting. It's dirty they have no staff and very very very rude customer service. read more

Visited mid dinner rush at 5:30 my Favorito was OK. My taco was less than full. The chicken quesadilla was less than evenly filled and the distorted just looked gross. There was stuff all over the counter. All of the queso's were out all of the soda tops and straws everything was just thrown throughout the place. It was just very dirty for a store in this area I would have to say that that is a zero rating and and and a disgusting rating for health that's just gross it's just a very dirty store, and not to mention this the chips that were there were very stale tasted like cardboard read more

This is probably the worst experience I've had at a Moe's. We go in and you can tell the guy is super new (not his problem of course) but no one was helping him. Then you see the other worker girl come out from the bathroom with one of her friends just fast walking and looking suspicious and a third girl came out a few minutes later also looking suspicious. Then when we asked for a stack they said there was no hard shells. So I switched to a burrito and my husband asked for hard shell tacos and they were out of those too so he asked for soft tacos. I guess being out of them just means they don't have any cooked. The guy then couldn't find the soft tacos and went to the back with the manager to find them and came back with the uncooked shells for the stacks! The girl worker had to correct him and my husband asked "so since you do have the shells, can I have a stack?" And he said "oh well I'd have to cook them"....right, so can you not cook them? We're pretty sure either he doesn't know how to fry or their oil wasn't on. After everything was said and done and there was a lull in customers, I think the manager had a word with them or was just updating them on something, I couldn't hear it. But then after, the two workers either hid in the back and were just laughing and joking instead of getting the missing food prepared or the girl went up to her friends and started talking with them and so did the guy! While the manager and another worker (prep guy?) was doing all the work. Even when there was customers and a line starting to form, the girl kept going up to her friends or the friends went to her since she was at the register and she was waiting. When we looked behind us at the friend's table, they had chick fil a on their table. I'm not sure about anyone else, but when I worked in restaurants, even as a manager and the store wasn't open, I would get in trouble for having another company's food out in the open like that let alone allowing "customers" to have someone else's food in there. And I definitely would be in a lot of trouble if I just kept talking to my friends while the manager did most of the work. It apparently the manager doesn't care because she did nothing to stop it or to help. Lastly they just didn't seem like they were anywhere near ready to be open even though it was like 12pm. The TVs weren't on, there was no music playing, food obviously wasn't prepared for service. It made for a very awkward and quiet lunch. This was just the worst experience I've ever had at a Moe's and it was shocking enough for me to actually write a review, which I never do. read more

This disappoints me bc I love Moe's and it is right next to my house. My first bad experience with this place was an online order. When I arrived they had ti cancel my order slong with several others bc they ran out of food. Every other time I have ordered they have left the sauces out of the bag. Today when I went to place my order they took 5 mins to take my order (I was first in line), while the employees were discussing work drama. When I finally placed my order the employee forgot to inform me they were out of lettuce, corn salsa, etc. Needless to say I canceled my order and left. Something needs to be done. Who manages this place?! read more

Clean restaurant, tasty and yummy food, well stocked salsas and extremely pleasant staff! Second time I've been to this Moe's and both times I have had great service and food. Chicken was tasty and juicy. Toppings plentiful and fresh. Sweet tea on point. Chips and salsa were a great side to a filling meal. read more

When we walked in, there was a line of 4-5 people with one employee behind the counter working. After minutes of waiting, three employees walked in the back door carrying food that looked like it was from Wawa across the street. When the employees returned to work, the line continued to move very slow and they were rude and disinterested in working. They had to scrape my queso from the bottom of the pan that it had burnt onto because it was not replaced/refilled. They skimped on the meat, probably because they didn't feel like making any more that night. I heard many costumers asking for more than the 5 pieces of meat they were putting on burritos. The entire salsa bar was empty and none of the tables looked like they had been cleaned. AND after we sat down to eat, the line of people quickly became 12-15 people and people were standing outside because the line was moving so slowly. During this, one of the employees came and sat down in a booth near us to eat! People in line were leaving because of how slow the service was. Something needs to be changed here, the four teenagers working at Moe's today provided terrible costumer service. read more

Went in on a Wednesday night at about 7PM. They were all out of most of the toppings. No lettuce, tomato, corn salsa, cucumber, cilantro. We had to scrape the bowl for salsa. There was no "Welcome to Moe's" greeting when we came in. It seemed more dingy than the other Moe's that I have been through. I got an survey in my email and after filling it out I was told I would have a courtesy reward on my app but never received it. I love Moe's but this experience at the Riverview location was read more