- Very spacious with plenty of seating throughout; the restaurant feels open, clean, and comfortable - Service is always fast and efficient; order ahead for pickup; love the open salsa bar! - Generous portions packed with flavor; meats are well-seasoned, tender, and delicious; lots of free chips with your order! read more

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THE FOOD ---------------- + Menu at this location is a carbon copy of all other Moe's locations. No surprises here. + Chicken and Ground Beef Bowls - EXCELLENT. Protein is fresh, cilantro rice is delicious and all of the other supplemental ingredients (e.g., corn salsa, beans, pico, grilled peppers and onions, etc.) are very good too. In addition, the employees absolutely PACK the bowls beyond the brim! + FREE Chips and Salsa with all entrees. Major plus considering you have to pay for this at their competitors! + UNLIMITED SAUCES and SALSA! Love that they have a self-serve sauce/salsa bar and allow customers to get as much sauce/salsa as needed. Oh, and the salsas and sauces are delicious, especially the Poblano Crema! THE SERVICE ------------------- + Employees are friendly at this location. + Online orders are fulfilled quickly. THE SURROUNDINGS ------------------------------- + Super spacious interior with LOTS of tables. + Private parking lot has a few spaces in the front and some in the back/side. + Located on Route 17 South about a minute before you reach the Westfield Plaza Mall. RANDOM OBSERVATIONS -------------------------------------- = Never crazy busy here and foot traffic is probably similar to other locations. read more

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Chain Reaction Part VI: Moe's Southwest Grill $9.95 Moe Value Meal: Junior Burrito Tortilla Chips with Queso Fountain Drink I'm about to get "moe" value for my money at Moe's Southwest Grill. I couldn't help but notice the Moe Value Meal advertisement blatantly posted throughout the restaurant; making a selection was clearly a no-brainer. This prix fixe deal includes a few selected items. Junior Burrito: Junior may be its name, but this burrito is definitely in the game. As I walked down the line, I had the option to pack the tortilla with a selected protein and as many toppings as I desired. It was love at first bite. As a bonus, the salsa bar offers a plentiful variety of complimentary sauces to supplement the meal. I explored a couple and I couldn't have asked for "moe." As a bonus, I explored the plentiful variety of salsas and selected a couple. I couldn't have asked for "moe" Tortilla Chips with Queso: These freshly made triangular chips are a great side to the burrito. They were shaped perfectly as most of them were not broken. The queso was the backbone to these chips. The minor disadvantage to this side dish is that only two ounces of melted cheese was provided. I would have preferred "moe." Fountain Drink: Wash your meal down with a variety of Coca-Cola products. The choices are practically infinite ranging from soda, lemonade, iced tea and frozen beverages. As another bonus, free refills are an option. Aside from the queso issue, this was a really great deal and I definitely got "moe" value for my money. #moessouthwestgrill #moevaluemeal #moevalue #MoesQueso #juniorburrito #ChainRestaurants #fountaindrink #chainreaction read more

Moe's Southwest Grill - Moe's Southwest Grill - Mexican Near Me - Paramus, New Jersey

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Love the freshness of the ingredients and portion size, considering some places skimp out on the protein or toppings. It seems the point of difference in Moe's versus other places are their sauces. Bonus points for complimentary chips! read more

My recent trip to Moe's Southwest Grill in Paramus was actually my first experience with the Mexican, quick-service chain restaurant, so I was not sure what to expect. The location was conveniently located right on Route 17 and had a huge parking lot, making it an easy stop while rushing around the hectic shopping area. The ordering counter and dining space were both leisurely and spacious, making those aspects part of a relaxing meal. From a food perspective, I decided to create my own salad of romaine, guacamole, pico de gallo, fajita vegetables (peppers and onions), roasted corn, and chicken. The lettuce was crisp; the guacamole was super flavorful; and grilled chicken was all white meat. As I paid for my meal, I was even offered free tortilla chips, which could be enjoyed with their buffet of about 5 different salsa. While I appreciated the free accoutrements and fresh ingredients, overall, I just did not find the taste as enjoyable or the atmosphere as inviting as competitors like Tacoria or Chipotle, which were also both only a few minutes down the road. read more

I had only eaten here once many many years ago and while it was good I just don't do these types of places however I ordered from Uber Eats one night and they offered a buy one, get one free bowl so I got two different kinds for two days and they were fantastic! The orders were on point and everything was fresh and delicious. read more

Moe's Southwest Grill - Chicken bowl - Mexican Near Me - Paramus, New Jersey

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I ordered two burrito bowls from Moe's thru Ubereats this evening. It was just so so. Taste wise it wasn't the best chicken burrito bowl I ever had to be honest. I don't know what it was. Also they didn't fill up the bowl with everything hardly no chicken mostly rice. I haven't eaten or tasted the beef burrito bowl yet saved it for another day. Sorry to say it wasn't my favorite. It wasn't worth $13.95 for the quality. read more

Stopped here after a day at Woodbury commons yesterday (Memorial Day) and I didn't order anything (my boyfriend did) but I had to post a review because of how clean this restaurant was. Moreover, we were greeted by every single employee and they were very friendly. Not sure if this experience was biased because it was slow (since it was a holiday) but props to them for being open and I would consider driving to this location specifically because two other Moe's I've visited have not been as pleasant as this one. Keep it up! read more

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Tex Mex style fast food served cold: Indifferent service, rude actually, the ambiance of a prison mess hall. In addition the company Moe's a fast food restaurant but, as you can see in the pop-up window on the map, they call themselves a catering service. This is to avoid paying reward points from CC transactions. Should I be putting food in my mouth from a company so disingenuous? read more

Nicole is great. She is very patient and takes the time to answer Your questions. She was also very helpful with providing discounts/rewards. read more

Staff is rude, food was of lesser quality than the previous years I have eaten at this location. I didn't realize a side of manners from the employees cost extra. I wouldn't eat here if I was given a free meal. More accurately, I wouldn't eat here if I was paid to eat here. Hard pass for life. read more

This is my first time at this location because I mistakenly ordered from Paramus instead of River Edge. Im hoping the tacos are good. In this day of COVID why would you put the food handled by your employees on top of the chips Im supposed to eat. Also, they are crused because my food is on top of them. The chips are a special part of the meal for me because Moe's makes good fresh chips. This is what I get for giving a new location a try. Another COVID disappointment. The manager opened the the door for me on my way out and added that they have not experienced being overwhelmed by Cinco de Mayo. So in other words I should suck up the crushed chips because it's a holiday and theyre a Mexican themed restaurant and cant handle the volume of orders so they're going to throw people's food all together on top of peoples chips. Lesson learned sir...no worries. Understood that I should take my business elsewhere. read more

Moe's Southwest Grill - My food was on top of the chips. - Mexican Near Me - Paramus, New Jersey

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Wild gove zero stars if i could. The workers are disorganized and dont listen to orders. I had to reeat myself 3 times to the first worker just for the second worker to put on items i didnt ask for AND that im highly allergic to. The staff is extremely slow and cant even move along with a slow rush of 3-4 people waiting in line. Theres a chipotle a few businesses down that actually will get your order right. Moes food is usually solid but you shouldnt have to wait 30 minutes in a line of 3 people just to get your order messed up. Wont be back will only choose different locations. read more

Perfect food and service Great value too..Burrito Bowl salsa bar and coke multi flavored dispenser read more

A decent spot, but the service is slow. They only had one employee during the lunch rush so it was a slow line. The employee also double charged me for guacamole and it was a whole show asking her to take one of them off. She wanted me to wait until she handled the four other customers but that was a long time to wait for a mistake she made. The food was decent though. read more

Love there food. Always fresh and let Uber eats get it to me at home or work. Never a problem

The overly salty and greasy tortilla chips lacked any discernable flavor, which served as a preview of the odd creation they call a burrito. A large flour tortilla was steam-heated for all of two seconds, creating a cold and slightly slimy wrap for a collection of substandard ingredients, which included chicken with extra gristle, beans that tasted like they came from a can and slightly rubbery "cheese." The soda machine, while entertaining on first use, had something of a learning curve and accommodates exactly one customer at a time, which is a great opportunity to learn patience during a lunch-hour rush. Having lived in the Southwest for almost a decade, I think this eatery could be sued for besmirching the good name of a culinarily dazzling region of the United States. Keep driving. Route 17 has plenty of other options. read more

Moe's Southwest Grill - Greasy, over-salted nachos. - Mexican Near Me - Paramus, New Jersey

As a Rutgers alumnus, Moe's automatically reminds me of going to the BCC when I didn't feel like going to the dining hall. I've been to this Paramus location a few times now and was there last night for a Yelp Event. My experience has been consistently positive at this location. I'd say Moe's is on par with its contemporaries Chipotle and Qdoba and I don't really have a preference between the 3 of them. I do like that chips and salsa are complimentary unlike at Chipotle. There is also a wide variety of salsas to choose from which is also a plus. There are many items to choose from on the menu and they can accommodate different types of diets so all-in-all Moe's is a solid, inoffensive choice for a quick bite. As with Chipotle or Qdoba, I only go to Moe's out of convenience but spots like these know their role and they play it well. read more

Moe's Southwest Grill - Wrong Doug, Chips, Queso, Salsas - Mexican Near Me - Paramus, New Jersey

This is the best Moe's I have been to. Parking is easy in the back, and the staff are always quick to say "Welcome to Moe's" as soon as you walk in. (Pretty sure this is a franchise thing) I always get a cheesy bean quesadilla or burrito bowl. With my last BB they had a quinoa base (instead of rice) which was yummy for $1 more. I would highly recommend if you're just not that into rice. Service is good, usually. Many more options than Qdoba or Chipotle. I would highly recommend read more

I ordered for pickup during a typical lunch hour, at 12:30 on a Monday. Waited for pickup over 25 minutes before the manager told me the order was never confirmed because they were busy.. Literally only 4 people came in while I was waiting for pickup. Cancelled the online order.. (shoutout to GrubHub for cancelling & refunding my order in minutes!) ordered a burrito to go... Meat was cold and just tasted off- I only had 2 bites before tossing the whole thing- wont come here again read more

Absolutely love this place!! Did you know they serve grass fed steak?!!! I was shocked by this. Also, tons of gluten free options, just avoid the queso and anything flour tortilla and you'll be fine. I usually get the ear muffs (rice bowl basically) and my husband gets the wrong Doug stack (a crunchy tortilla filled with rice beans and other toppings of your choice and wrapped again in a soft flour tortilla). It's huge so beware! I love the greeting when you enter but they aren't consistent sometimes with it. The toppings are so much! There are grilled onions, peppers, mushrooms, olives, jalapeños, cheese, sour cream, salsa, pico de Gallo, guacamole, cilantro, beans (black and pinto), and I'm not sure if I missed any more but def extensive toppings and all free except for guacamole. You can customize any item which is great and your kid eats free on Tuesday's with a purchase of an adult entree. I highly recommend you visit. You won't be disappointed. read more

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Moe's lists itself as a caterer to avoid paying bonus reward points on your credit card orders. No other restaurants do this that I have found. I will no longer do business with an establishment so inclined to such deceitful practices. If they can find it in themselves to be deceptive fraudsters with my money then I certainly can't trust them with my food. Uhh, uhh no more, not a chance. Bye, bye, moe's read more

I love their burritos. Obviously can't be compared to authentic Mexican, but much better quality than Qdoba or Chipotle.

I love Moe's so I tend to give the benefit of the doubt. I stopped for a quick dine in dinner and the service was typically fast and relatively friendly. The quality of their food is always good and I hardly ever wait very long. Add to that and the good quality food and it's almost always a hit. The reason I only gave 3 stars is because it's one of the least clean Moe's I've been in. With all of that said - I would eat here again, if in the area. read more

Great place for some quick southwest cuisine. You can't go wrong with any of their choices. Plus the chips are free which is great!! Remember to get the quest on the side. There's also a bunch of salsas they have to try out on the side The stack & burrito give you a ton of food! You will not be hungry after eating 1 of those. read more

Moe's Southwest Grill - Wrong Doug Chicken Stack - Mexican Near Me - Paramus, New Jersey

I've been to this location twice and have to say the soda machine is the coolest, it's Coca Cola's Freestyle machine which gives you the option of many sodas. The food is okay but overpriced. $1.09 for a tablespoon of guacamole on your salad, are you serious?!?!?!?! The chicken salad is $7.99. On Monday's they have a promo $.6.59 for a burrito, chips, and drink which is a good deal and on Sunday the kids eat free (12 and under). Overall food is tasty but be aware of all the upselling and extra charges they add on. Meal is $10+ on average for each person. They also offer tofu which is nice for vegetarians. The portion of the salad should be larger for $7.99. read more

A good variety to choose from for chicken lovers, steak lovers, beef lovers, and vegitarians. I ordered the chicken taco salad and it was pretty good. Nothing to rave home about but it did satisfy my taco salad fix. What I was most dissappointed with however, was their queso dip. Thankfully I was able to get the cup of queso for free by signing up online then downloading the app (which I quickly deleted after.) The queso was horrible. It wqs tasteless and had no flavor whatsoever. The texture was weird and rubbery. To be honest it reminded me of one of those microwavable cheese dips like velveto. I was not a fan. I did use one of their medium salsa dips and a little of the really spicy salsa to give flavor which did help a bit but it did not get rid of it's weird texture. I do like that chips and salsa comes with every order. They have a salsa bar which allows you to choose which salsa spice level you would like. But to be completely honest, I wasn't too be of a fan of any of the salsas they had out. Either it wasn't spicy enough or the taste was just off. Overall, food was okay. read more

Very unpleasant experience! Hubby and we're shopping for the day on rt. 17 and decided to stop here for a quick bite to eat before our hour ride home. This was our first time eating here and probably will be my last. First of all the ordering system for a newbie is confusing. By time i got up to place my order i forgot everything i wanted to put on my tacos. (if i remember correctly) I ordered 3 crispy beef tacos with black beans, jalapeños, cheese and sour cream. Between waiting for my husbands order, filling up our drinks and getting our chips and salsa - by the time I sat down to eat my tacos they were a soggy mess. Good thing they come in tin foil bc I had to eat them practically out of the foil. The food was mediocre at best.... Okay, now I was already annoyed that I was eating soggy tacos, the service took a huge nose dive for me bc one of the workers decided he wanted to cool the restaurant down. he was standing at the front door and kept waving the door open and closed for a good 5 minutes straight. (It was around 8 o'clock and freezing cold out side.) I was really getting pissed off bc we had our 10 month old with us who was asleep in her car carrier next to the window where the draft was coming in. I swear had he not stopped when he did I was going to get up and say something.... Here's a tip to the staff: If you're hot GO STAND OUTSIDE in the freezing cold for a minute! You'll cool off really fast! Why make your customers freeze!!!! I have always been a fan of On the Border and from now on I will stick to them and skip Moe's! read more

I used to come here because they were nicer than the location I worked for in a customer service sense. However I will never ever step foot in here ever again. I ordered two quesadillas a burrito a bowl and a cup of Queso thinking I could use both the coupons I had through my app (my birthday burrito and a free cup of queso) the kid at the counter told me I couldn't and I said I just wanted to use the burrito because it was going to expire soon. Anyway, the kid scanned my coupon and said he clicked off of it. He said he was sorry and would take the burrito off the bill for us. An hour later. I come home and we're ready to eat. The burrito was missing. My boyfriend called and got the run around from 4 nasty employees. Having to explain over and over again. Then the manager got on the phone and said well we can deliver it to you but we have a 20 dollar delivery minimum. SO WE HAVE TO PAY FOR FOOD WE NEVER EVEN GOT BECAUSE YOUR EMPLOYEE WAS INCOMPETENT??? The manager was really nasty to my boyfriend and was screaming at him. Will be calling corporate in the morning. And will be returning to the location I worked at. It doesn't take a brain surgeon to work there. Clearly the manager is far from one! read more

The food is always satisfying and the vibes are so great. Me and my friends go after lacrosse for moes Monday and it's the best way to be with friends. Not to mention you get free chips with your order who can complain about that. All the workers are so welcoming and friendly and seem to know the best order. It has a nice young feel and it's the great way for socialization!! read more

Moe's is always good! Sometimes the line at this location gets super long when it's packed. There's extra parking in the back which is nice. The staff isn't the friendliest and they usually skimp on the chips which stinks but the food is always delicious. read more

I went to order food on April 15th 2021 and a member welcomed us in but when one guy prepared our food he was super rude and he was rolling his eyes every time I asked for a topping. This is not a good customer service! read more

Is a good food but a little bit dirty in the floors and tables the sauces bar was a mess. Is not to enjoyable when you go to a place for the first time after a long drive to wait in the line for 10 minutes cause was only one person doing your food, read more

Moe's Southwest Grill - Mexican Near Me - Paramus, New Jersey

First of all I didn't get a welcome to Moes! I remember when I was in college going to moes was a treat because it wasn't exactly on a college student's budget. So going to Moe's now with my family it brings back memories of good times in college. I went the other day to Moe's with my family and the food was alright for me and my husband. He got a burrito (said it was nothing but rice) and I got the quesadilla (it was pretty good), I got a kids cheese quesadilla for our son and the size was really small almost like they use the size of a soft taco to make the quesadilla. For the price I didn't think it was worth it. read more

I have been going to this particular Moe's on 17 South in Paramus on a weekly basis for almost a year now. However, after the way they treat their customers, I will ko longer be going here. I ordered 2 burritos and 3 tacos. The 2 burritos I ordered were with Adobo Chicken. The 3 tacos were steak which were made correctly. When it was time to pay, they gave me one Adobe chicken and one tofu. This was an honest misunderstanding as I said the 2 burritos were the se with Adobe chicken. They could have made it the right way by just substituting the adobo chicken for the tofu. When the manager came over, I explained that I ordered 2 burritos with Adobe chicken. He started to talk back and instead of what a manager is supposed to do by diffusing the situation and focusing on customer service, he started getting rude and bluntly said to order what I want correctly placingnthe blame on me and not on the guy making the burrito. After some eye rolling, I told him if you're going to give me a hard time about this then I'm leaving. He just said have a nice day. I did have a nice day by not spending my money there and instead spent it at Chipotle where they have customer service down right. If Moe's wants to stay in business and be competitive, corporate better do a better job of customer service training. read more

This is a truly sad review to leave because I used to love this place! I just received an absolutely disgusting order. I ordered a veggie burrito bowl that came with no rice. It is filled to the brim with water. It's basically lettuce soup. There's so much water in this that my table flooded with brown water. The quality of this place has gone so low. The nachos I ordered are also totally dry and stale. Absolutely disgusting! I spoke to a young man who reluctantly refunded me for the bowl only, and tried to explain the immense flood as condensation from the heat. There's at least three cups worth of water drowning the food; that's not condensation. This place has truly gone downhill. read more

Moe's Southwest Grill - An absolutely soaking mess. - Mexican Near Me - Paramus, New Jersey

I love Moe's. I love that they have tofu, cage-free chicken and grass-fed steak. I love that I can add tons of fresh veggies, and the people making my food will cheerfully always say "YES, SURE" to my requests -- instead of other places, where they look at me all confused and wonder how they're going to price my meal. I love that kids eat free on Sundays! (So I don't get angry when the picky toddler doesn't eat every bite of the meal I paid for. ... And he usually does eat well at Moe's anyway!) I love that the chips and salsa are free and bottomess... AND DAMN TASTY. Seriously, the chips are salty and crispy and fresh and warm. Mmm. I love Moe's queso. Why did I wait until this far into the review to mention the queso? Oh, yummy, creamy, spicy, satisfying queso. It brings tears to my eyes, it's so delicious. Moe's queso and chips is the stuff of dreams. I love the soda machine, even though I don't use the myriad combinations of diet-lime-Coke-raspberry-seltzer-rootbeer. Moe's is my favorite of the make-your-own burrito places because of the above factors -- Qdoba and Chipotle and Panchero's all fall short in one or multiple ways. I do love Moe's. Oh, and you can order online and pick up at the store, which makes it even faster and easier. read more

The worst and most disgusting food. I will never order from that place again. The meat is not real meat, we ordered 3 hard tacos and got soft tacos. We requested no guacamole on 2 tacos and they all came with guacamole. The food was way too pricey for the low quality. Never again. read more

Moe's Southwest Grill - I wouldn't give this not even to my dog - Mexican Near Me - Paramus, New Jersey

I've only been here once, but it was a good experience. I came here near closing time. The staffs were cheerful and nice. They helped my friend and I in deciding what to eat. The manager was super nice. He even gave us free water bottles when I mentioned that I'm trying to cut out soda from my diet. If I had to choose between Chipotle and Moe's, I would choose Moe's every time. First of all, no extra charge for guacamole, and free chips and dip. Even though we arrived near closing time, the chips were still fresh. And the staffs were not rude in kicking us out or anything. They were mopping and cleaning while my friend and I eat at the booth. As we were leaving, they greeted us good night. I definitely would go back to this location. read more

I am a big Moe's fan, especially when comparing to the other mexican fast food places like chipotle and qdoba. The reason being is they do not use cilantro in everything, I hate cilantro with a passion and just the word makes me want to puke. Moe's Mondays is a pretty good deal where you can get a burrito homewrecker style for a discount. Another great thing about this place is they have raw jalepenos as a topping, a rarity in most places which normally only serve pickeled. read more