First time here, made an appt for 11AM and got there 15 minutes early, fine. I checked in she asked…read moreme "do you want a pedicure? I said, no thanks just dip. FYI: I walk in with long stiletto nails (natural nails) and that's NOT what I came out with... Fast forward: As she was removing the dip powder -- she asked me "do you want a pedicure today?" Looks up at me while she's removing my dip powder and asks "do you want your eyebrows done?" I said, "no thank you" she continues to remove the dip etc. filing my nails and cut way tooo much. Few minutes later when she puts the new color on, she asks me the same questions again. Once again I said "no thank you" she continues to do her work and she's so distracted at whoever walks through the door -- and then she goes "can you wait here for 5 minutes? My customer came in" -- like what excuse me?....finish what you started aka my nails. So whatever she leaves and comes back and only does two layers of dip powder. And then she kept filing down my nails. I told her to stop but she kept filing them down..nails look horrible. I got a light color and light colors require multiple dips NOT to where you basically see my nail. I should have NOT gone and just kept my natural nails. Btw: she asked me 2 other times if I wanted pedicure and my eyebrows. I said, "no thank you" I went in for dip powder and was TERRIBLE... -Length was too short -- didn't ask for this short. Remind you that I walked in with stiletto shaped nails and it's not what I walked out with. -Didn't ask for almond shape -Two dips = too thin I'm not going here there's no recovery so now I have to wait for my nails to grow. Save yourselves.

UPDATE -- Response to the owner: I have read the owner's…read moreresponse to my initial review, and I want to be very clear: I do not accept the explanation that this was simply a "language and cultural misunderstanding." I understood exactly what your technician was saying. I've encountered this same attitude while traveling in Thailand. My tour guide openly explained that darker skin is viewed negatively in her culture because it has historically been associated with people who work outdoors, while lighter skin is preferred. She then told me that my skin tone was "fine." It was uncomfortable then, but I was a visitor in another country and chose to leave it there. That experience is precisely why I recognize what happened in your salon. Your technician did not simply use the words "dark skin" and leave room for me to misunderstand her meaning. She told me that she doesn't like dark skin, said that it was part of her culture, and then specifically distinguished my brown complexion by telling me that my skin was "fine" while darker skin was not. Explaining the cultural origin of a preference for lighter skin does not make that preference less colorist. Calling it a cultural or linguistic misunderstanding does not change what was said to me or what it meant. I also find the reference to your employees having "yellowish Asian skin tones" troubling. Being a person of color does not prevent someone from holding colorist attitudes toward people with darker complexions. What makes this explanation particularly concerning is that, from what I have observed, your salon serves a predominantly Black clientele. If you operate a business that welcomes and profits from Black customers across a range of complexions, then those customers should be able to sit in your chairs without hearing that an employee doesn't like skin that looks like theirs--or skin darker than theirs. Cultural context may explain where an attitude comes from; it does not excuse expressing it to a customer. I appreciate that you acknowledged the incorrect polish, the attempted charge for a service I did not request, and the unprofessional way my concerns were handled. But I will not allow the most disturbing part of my experience to be explained away as though I simply misunderstood what I heard. I didn't misunderstand. I heard her clearly. I understood the cultural context. And I still found it offensive. I see the distinction you're attempting to make, and I don't accept it.

Excellent service-very accommodating and personable. The spa pedicure with the callus remover and…read moreparaffin wax was just what I needed and I was very happy with the service I received. I came in tonight with my boyfriend at 8pm they were kind and still did the pedicures. Will return soon

PLEASE READ!! BEWARE. Columbia Crossing Center…read more This place is the worst nail salon ever. They conned my 12-year-old niece to get things that she didn't understand or even had the money to pay for; I sent my niece in to ask them how much it would be for a basic pedicure with regular polish and a full set with get polish for her nails. They told her $60. so, I told her she can get them done. When I came back to get my niece, she said she paid $127, She had her toes done which they claimed to use dipping powder and that's not what she asked for. They claimed that her big toenail was crooked which was a lie and said they put a fake nail on there. My niece said no nails was put on her feet or fingers. Why would you continue to add things to a child service when they told you what they were there for? Her fingernails were just painted, and no acrylic or tips was applied to her nails which was supposed to be a full set. it was all a mess. They claimed that they did a full set to her toes after making up all these lies and prices, they couldn't verify. (I have never heard of a full set to toes lol) omg it was a mess. my poor niece was so sad on her birthday because of this. I told them that was not what she asked for and that was too much money for something so simple. they refuse to remove the stuff off her toes and fingers and refund me or give me a percentage of my money back. My niece had to call her dad for more money to pay for this crap once they were done and gave her a price of $127. I wasn't aware of all of this until I picked her up. This is bad service and they need to be exposed. I know how nail salons try to get over so that's why I sent her in there for a price before they got started and we were still scammed. Pictures below. The work was sloppy and they cut my niece finger.

Blue Ocean Nails has officially become my go to spot, and I have to share why. When Judy first…read morerecommended the Après Gel (Gel X) service, I honestly thought it was just an upsell. I hesitated. But I'm so glad I trusted her because Gel X has completely transformed my nails. They look naturally flawless, feel stronger, and last a full 30 days. No more bi weekly appointments or thick, heavy nails. The price is about the same, but the value is so much better one monthly visit, a fresh new set every time, and nails that stay beautiful. Judy, thank you for introducing me to Gel X... I'm hooked. And the experience doesn't stop there. One thing I absolutely love about Blue Ocean Nails is that you can book appointments. No waiting around, no guessing just reliable, professional service every time. Their pedicures are unmatched. They're not rushed or basic; they're detailed, relaxing, and genuinely luxurious. Depending on the type you choose, they average 45 minutes. YES, 45 minutes of real care and attention. Thi is my go to for pedicures, and she delivers perfection every single visit. Truly, everyone here is skilled, attentive, and consistently goes above and beyond. Blue Ocean Nails sets the standard stunning Gel X results, long lasting wear, and pedicures that feel like a mini spa retreat. If you're looking for quality, consistency, and a team that actually cares, this is the place. I'm a loyal customer for a reason.

Clean professional,quality product and trendy designs. Judy the owner is has been my nail tech for…read morethe last 8 years and my nails are always gorgeous. Pedicures are always a treat at Blue Ocean

I want to start off by saying I love the customer service and the service that I received from this…read morenail salon. From the moment I stepped foot in the shop they were on it and the crazy thing is I had my 1 yr old granddaughter with me that was getting cranky because it was her afternoon nap, Jenny was the lady that took care of my nails and toes and I must say SHE WAS AMAZING! I explained to her and the female owner I believe that I just moved in the area and was looking for a good nail salon and found them. The husband came in towards closing and I had to express my visit at the salon. If you're in the Laurel Md area and need a pamper day for your nails and toes stop here and you won't be disappointed AT ALL! The ambiance is OVER THE TOP! I can't say who to ask for to get your service but everyone was so welcoming, oh another thing they were all dressed professional. Enjoy your visit.

Used to have reliable quality service. Seems like it's changed. They nickel and dime you. I had to…read more have to ask for attention to poorly done painting on more than one occasion. For nails and toes. Had to ask for my toe soles to be filed / shaped with a deluxe pedicure.

Came in for a last moment mani and pedi. I'd never been…read morehere, so my expectation were tempered. I was pleasantly surprised. Nathan did an amazing job. The spa is very clean and vibrant. The prices are good. Very much a great value. I'll definitely be back!

I love Kim I been coming to her for a min she does a great anything you want she can do it go to…read moreher she is the goat when it come to nails and etc .

So happy with the new management! Everyone is so friendly and accommodating. The prices are very…read moreaffordable. I always get compliments on my nails, even from complete strangers! If you've not tried Master Nails, make an appointment or just walk in. You won't be sorry!!

Annie does a wonderful job. I got gelx with chrome designs. She has great attention to detail is…read moreskillful in creating free hand designs with inspo pics. All the staff are friendly and welcoming which can be hard to find these days

I have been going to Rose for over 10 years, and I can honestly say she is the best! Rose is…read morecaring, attentive, and takes great pride in her work. She truly listens to what you want and takes her time to make sure every detail is perfect. Her work is consistently thorough, and she genuinely cares about her clients and the quality of her work. I always leave my appointments feeling happy and confident with my nails. After more than a decade as her client, I can highly recommend Rose to anyone looking for a talented, professional, and caring nail technician.

What a terrible experience! I desperately needed a manicure, but my go-to nail techs (shoutout to…read moreSoniya and Lisa!) weren't available. So, I ended up with whoever was free, and it was pretty obvious why they weren't already booked. I made a last-minute appointment for a quick manicure, and I got stuck with Vivian, who gave me one of the worst manicures ever. It felt like she didn't want to be there at all. All I wanted was my cuticles trimmed and nails shaped--no gel, dip, tips, just my natural nails. That wasn't her vibe. She skipped the buffing block and did a lousy job filing and shaping. I even had to remind her to make my nails the same length, which she huffed about. When I washed my hands, she asked if I wanted clear nail polish. I said no, and she said, "You're done." I had to ask about the warm towel and hand lotion, and she brought those out all begrudgingly. I paid in cash, and she just walked off when I asked for change to leave a tip. So, I ended up leaving my tip at the front desk, which is incredible since I've been coming here for years. I hope they provide her with some customer service training.

I walked in a Sunday afternoon for an eyebrow wax. After signing in I waited a few minutes before I…read morewas led back to the waxing room. The manager ended up providing the service since everyone else was busy. She did a great job. I just needed a clean up and she did exactly what I asked for. I was so impressed with her and the relaxing vibe of the place I booked a pedicure for next week! They do require a $15 deposit to book an appointment which can be used toward the service you receive or you can keep rolling it forward as your deposit for future appointments.

I was charged for TWO nail repairs. The nail tech did not repair a single nail. Instead, he "popped…read moreoff" two of my old acrylics and charged me for "nail repairs". He also did the wrong cat eye color and had to grind it off in order to fix that. I was charged $75, $14 of which was for repairs that were not conducted. I normally pay $60 for a fill WITH design at my normal salon. I will NOT be back. I only went here today because my normal nail tech does not availability until next week and my nails were looking crazy. Also, the salon was in various states of disrepair. The furniture is cracked and looks super run down. I would not recommend coming here unless you like being overcharged.