Skin-Tonic is such a gem!…read more I always look forward to my regular facials. Highly recommend. Excellent service.

First I would like to start of by the saying the energy in the room was great I really did feel at…read morepeace. I came to charm after struggling with my skin for a full year, after having amazing skin. I had tried everything and nothing seemed to be working. I decided to give facials a try to seek professional help. Before this I had done extensive research on skin and like I mentioned previously had my hands on multiple products but nothing was the right fit. The extractions were extremely painful which alarmed me instantly but I had never gotten a facial and didn't know any better. Extractions may be discomforting but should never be painful. Also when doing extractions you're supposed to gently extract until all puss, then blood and finally when the congestion is clear you will see a clear fluid. This clear fluid is called "serous fluid" it's important to clear the sac until you see this fluid or else the sac will fill up again and cause even more inflammation. Therefore defeating the purpose of doing an extraction in the first place. I don't believe this protocol was followed because I was left with painful swollen pimples on my forehead that weren't visible before my visit. Which left me feeling even more insecure. Trusting someone with my skin was a huge step for me and I am dissatisfied and disappointed. I understand results may not have been instant but I shouldn't have been in pain and left with more skin imperfections then when I laid down. I don't believe the right procedure was followed. I do plan to follow up with someone who may be more knowledgeable and hopefully find something that works for my skin. In response to charm: I understand extractions can cause discomfort but they were making me almost want to cry and they should never be that painful extractions should have some discomfort but there should never be pain. you also didn't drain the entire inflammation which left me with more pimples and more scarring due to how harsh your technique was . When doing extractions you were supposed to drain the pus and then all blood until the oil is present and you did not do that which left the pimple even more inflamed. My cheeks were permanently scarred and I still have to seek professional help to get that prepared due to what you did.

Some of the hairstyles to use as samples of what I need now…read more My hair has grown over the last few months but I want to go back to the shorter style that I have had for the past 5 years I also need my color done

This was the first time I've been to this salon. WHAT A WONDERFUL EXPERIENCE!!!!! I had been using…read morethe same salon for decades, but the women I was using had to retire due to health concerns during COVID. I've tried 2 salons since I have been unable to see my previous person could no longer cut my hair and they DIDN'T LISTEN and did what they wanted to my hair. I was SO PLEASED that Doreen listened and did EXACTLY what I needed!! THANKS, DOREEN!!!!!! I'll be back!!!!

I went to this European Wax Center the day before my trip. I listed my facial actives when I made…read morethe appointment and had stopped them a week prior. Still, I was refused service and told I needed a doctor's note upon arrival. Or to be off actives for 30 days. This has never been an issue before at any other location. First time at the Laurel location. I usually go to College Park or Silver Spring. I had to scramble and get my brows threaded elsewhere that night. I asked for the manager's contact and called the next day to express my frustration. I explained everything. She said the waxer was a new employee. I told her I'd sign a waiver of liability if needed, but I wasn't stopping my actives for longer than a week nor bringing in a doctor's note. I also asked to use my now expired birthday coupon beyond the expiration date and my request was honored. I went back after my trip for my eyebrows to be cleaned up as they were still in good shape from getting them threaded three weeks ago. Smooth appointment until checkout, when the front desk staff tried to charge me. I reminded her it was supposed to be complimentary, gave the manager's name who booked the appointment, and had her verify it. Apparently there were no notes in my appointment. There were other customers in the waiting room. Awkward. What if the manager hadn't answered the call? It would have been my word with no backing and an embarrassment. While this location is convenient, I'm not sure I will frequent it. Two out of two visits have required calling the manager. Not a welcoming experience.

I saw Caty today for a brazilian and a leg wax and she was absolutely amazing! 10/10 will…read moredefinitely be back!

BOOOOOO! This location is close to my house, I've had great experiences coming for a quick lash…read moreappointment but the true natural of this nail salons customer service has now shown itself twice as I've attempted to get other services. Today I came for a client meeting- I mean who can't parlay over pedicures- and ended up get sub par pedicures, negative energy and quick inattentive service. The techs seemed irritated by our presence. I asked for a private area so that I could conduct my meeting and they looked at me like I had 5 heads. 2ndly we had a child with us and they initially assigned a young man to do a pedicure for a 5 year old in a dress. NAHHHH BRUH...they had to get a woman who rushed through that baby like she had the IICK. 3rd the pedicure basins were. DISGUSTING!!! The seats needed to be wiped off...and the massager made me feel......NOT MASSAGED! Ok so last but not least the mimosa were gigorosa's. Nah I'm good! No thanks...won't be back unless I have a lash emergency. They aren't gonna do better because people are going to come and they don't have to be nice or have good customer service. I just want you to know. That if you choose this place. Get your service, pay your money and go.. don't expect a smile or a THANKS FOR YOUR BUSINESS attitude. Cause they could care LESS!

This Salon is under New Mgmt!! My was serviced by Vicky T! She was "outstanding" Her attention to…read moredetail was perfect! Told her what I wanted( no picture) she did exactly what was requested. Her vibe as well as her energy was superb . I have had my share of nail techs the last few years. Safe to say, I've found a great one. She gave NO resting "beotch face", no nice nasty attitude. Just chill pleasant and ready to "SERVICE"!!! If you want modern, up to date shapes, designs, clean and QUALITY products. Vicki T. is your person. Call the shop ASAP. I promise you will not be disappointed! Thank me later. across the board.

Ciara is a lovely technician! I have been going to her for about a year now. She is clean and…read morethorough with her work but also brings the good energy and humor to the experience as well. Her wax is better for my curly texture and I have noticed less in grown hairs since working with her.

From the owner: ✨ Thee Art of Beauty is your destination for elevated self-care in Laurel, MD. We offer luxury full…read morebody waxing, rejuvenating vajacials, and precision lash extensions designed to enhance your natural beauty. From the moment you walk in, you’ll experience a private, relaxing atmosphere where your comfort and confidence are the priority. We believe beauty is a luxury every woman deserves — with personalized care, high-quality products, and professional results. New clients receive 20% off their first visit. Indulge in the art of beauty — because you deserve nothing less than the best. ✨

Amazing results! Clean, comfortable, accommodation and…read moremeticulous attention to safety. No matter what you are looking for (comfort or relief) you will find here in this cozy and relaxing spa. Deidre is an expert in her craft and has a calming touch!

My first massage in two years and it was well worth the wait! I was tight all over and Deidra's…read morestrong hands melted all of those knots! What impressed me the most was that she was able to make the pain from my carpal tunnel go away!!!!! Never have I ever had that happen during a massage before! I left there feeling like I was walking on a cloud and with a smile on my face. I was soooooo relaxed! I felt like I could accomplish anything! Deidra took the time to explain things to me and even gave me tips on how to loosen my muscles on my own. Incredible!! I was blown away by my experience today! I will definitely be back!! The spa is so warm and welcoming!!

I selected the couples massage and the service was so accommodating to help make the anniversary…read morespecial. When we arrived we were surprised to see one therapist and were unsure how things would work, but the therapist had everything planned out and it was a great experience resulting in both of us being put to sleep. A variety of services are offered and I would like to return to try them out. I recommend the massage and exploring other services.

I love it here! The spa experience was 5 star! A hidden jewel in our neighborhood! I will be going…read moreback! You should definitely book today if you are in need of a great spa experience!

Souleh was amazing. She provided education, listened to my needs to ensure they were met, and had a…read morewonderful spirit. Thank you lovely.

Diamond was amazing! She walks you through the step in a very calm soothing manner. My face looks…read moreawesome, I can't wait until I'm back in Md so I can return to Lavender Healing and see Diamond again.