No complaints whatsoever. They were fast yet thorough, cleaned up after themselves, and the new window looks great! The large window with slats has actually made my front room cooler, so on top of it being a quality product, I know it was installed properly. George and his employee were friendly and communicative. Would definitely use them again. read more

Thank you so much Colby for quickly responding to my call and coming in the same day to check the measurements of the doors! And, helping me getting the exact door sizes as they were not basic size doors. Also, not saying no to helping me put in extra door knobs. I highly recommend Modesto Door and Window! Please contact they them if you ever need door installation, door customization, and locks!!!! read more

Modesto Door & Window - Door lock - Windows Installation Near Me - Modesto, California

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I brought a door for them to match and is was a simple task for them. I will use them when i replace doors of houses that I paint. read more

Modesto Door & Window - Windows Installation Near Me - Modesto, California

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Modesto door and window is totally awesome. George, Mario and Juan respected my house inside and out. They left no trace of being at my house except for my new energy star windows. Very professional, polite and friendly. Great pricing. I strongly recommend you give George a call. Front desk Alexis is very knowledgeable about the products and service. read more

Modesto door was a welcome surprise. I was treated with courtesy and patience by George. I was having a tough time making a decision and his guidance (no pressure) was just what I needed. Certainly gets my business. read more

We got our windows from them and we are fully satisfied. Recently a couple days ago we got our doors and trim for inside and we are beyond satisfied way past our expectations. And our expectations are pretty high LOL thank you George and Modesto door and window read more

Disappointing that they sell products, Milgard Doors, but don't help when the products they sell aren't right. Poor customer service.

We are built a house that I had stupidly bought alder wood doors for. Within 1 year we had leaks and cracks. The staff was so helpful, and I love Lester. My doors were installed net and professionally. The new doors look great and I can happily report DO NOT LEAK.... YEA! They replaced my overly large front door (which they custom made), and a side light, a set of French doors, and 3 others. I highly recommend Modesto Door and Window. I will be using them for all my future door, shutters, window needs. read more

They are unorganized, they lie, and they have no customer service skills. I ordered 3 doors on 2-12. Had an installation date on 3-22. They showed up on time with 2 of my 3 doors with no previous notice that the 3rd door was not ready. On 4-2, we received a call for installation on 4-20. They informed us the door still isn't stained. They should have made our order a priority as they made the original mistake by not sending in the staining paperwork. I have already paid 2/3 of the original invoice. They installed the new door today. They didn't offer any discount for our inconvenience and the owner never called to apologize for their mistake. I still have 11 doors to replace in my home. Guess who is NOT getting that job. read more

George and his team have been simply awesome. We literally needed 15+ doors. Some standard some custom and one that literally our own design. And he exceeded our expectations in all departments. Would highly recommend them for any windows or doors. And look forward to doing more business with them. read more

These folks don't stand behind their product. I had them install a sliding glass door and several windows. The door had a minor flaw, no big deal. One of the bathroom windows didn't work right from the day they put it. When I told them they treated me like I broke it and wouldn't even come over to look at it. read more

From start to finish it was great service... we are so pleased with our security door! When we went in George recommended the stainless steel mesh door and we agreed that was the best quality. I highly recommend them! The install was clean and they did a perfect job! Thanks so much! read more

Modesto Door & Window - Security Door - Windows Installation Near Me - Modesto, California

Very very happy with windows ordered here. Made a world of difference in appearance. Windows came in quickly and worked with rescheduling...definitely would recommend. They're costs were best around with warranty... read more

my spouse and I have been to Modesto door and window a couple of times now. They have a very clean show room with lots of different options. They also carry shutters very knowledgeable and friendly staff. can't wait for my next project. read more

This review has been in the works since October. That's when I placed an order for two French doors and was told they'd be ready in about two weeks. Early on there were some false starts and our order seemed to fall through the cracks for a bit, but they were finally delivered roughly two weeks late. The doors seemed fine, however it turned out that they weren't keyed alike as ordered and that seemingly simple problem back in November led to a cascade of issues that were finally resolved today (I hope!). Re-keying the lock somehow caused a problem with the handle. Something like five replacements each had their own problems - wrong style, wrong size, bad spring - you get the idea. All along the customer service was friendly and supportive, and I appreciate their efforts to get us hardware that works. At the end of the day this was a frustrating experience and its inexcusable that it took so long to resolve. While I recognize that some of the fault rests with the hardware manufacturer, they are responsible for only some - not all - of the issues and I'd be hard-pressed to recommend Modesto and Turlock Door & Window to others or use them again myself. read more

After having our front double door for only five years (from a big box home improvement store) and with multiple issues outside of warranty, we decided to try a local merchant! We went directly to Modesto Door & Window's Showroom and are sure glad we did! Richard, the owner, Daniel, our salesman and all the staff were extremely professional & knowledgable about their products!! Our order was completed within the time frame quoted. Installation was quick and the installers did a beautiful job! We would highly recommend Modesto Door & Window for all your door, window, door hardware and glass needs! They definitely have a customer for life with our household!! read more

Modesto Door & Window - Our new front doors from Modesto Door & Window! We are extremely happy! Thank you Richard, Daniel and all the staff! - Windows Installation Near Me - Modesto, California

What a wonderful and helpful staff they have. I was unsure about some decisions about molding and trim. So many choices at wonderful prices! I'm not sure why anybody would go to a box store to buy doors, Windows or trim!! read more

Modesto Door & Window - Also bought beautiful front doors from them! Sorry I don't know how to turn the picture around. - Windows Installation Near Me - Modesto, California

This company has been a nightmare. The owner came out to do measurements, nice guy, but forgot to order a window and measured incorrectly on 2 others, as well as ordering the wrong style. Installed Windows at our rental, where he forgot a window, and measured incorrectly on masters, as well as ordering no-grid when we specified grids. Order was placed in April and hasn't been made right to date. Install at our in-laws was better, but one window has already come loose and rattles each time the door is closed. Upon calling the company to have them honor their work and warranty the secretary stated they don't warranty the work, we have to contact someone else. That isn't what is stated in our contract. Calling to speak with the owner to resolve the situation have been told he is out to call back in 30 minutes. Called back 45-50 minutes later, still out. Asked to have her take a message and she said they prefer the customer just keep.calling back. Told her she had asked us to call back in 30 minutes last time we called and she declared "I never told anyone to call back in 30 minutes, I am the only one in the office today and I never told anyone that", she had been on speaker phone at the time and was heard by.both of us clearly, so lied about the situation. Still haven't spoken to Rich, the owner. read more

I would highly recommend this company. George did a beautiful job on our windows. We definitely will be using them again to replace a few other windows and a patio door. Thank you!! read more

When I placed the order for 2 new screens for my house I made it clear that one of the windows was on the second story so the person measuring would have to bring a ladder as I did not want them entering my house, upstairs in the master bedroom. The person who came to measure did not bring a ladder leaving me with the choice of scheduling more time off work and sending him on his way until a later date or letting him into my house. After the measurement appointment I waited a little over a week for the screen installation, which was fine. Once installed, I saw that they had made screens that just sat over the entire window box instead of in the recessed frame as I had requested. The job looks very amateur and is probably something I could have done myself by buying a screen kit and bolting it to my house. I paid professionals to make sure the measurements were precise and that the screens were installed into the recessed frame that is there perfect for fitted screens. When I called them to complain about the installation I spoke to salesman George. He said he would talk to his installers and call me back. He never called back. Over 2 weeks later I called today and he didn't even remember the job and when he checked the paperwork he told me that he had spoken to his installers and they told him there was no way to fit a screen into the recessed frame like I had asked... I told George there are numerous houses in my neighborhood that have screens exactly the way I requested and are EXACT replicas of my house besides color. He stated that if I want, they can cut the screens to size for my windows but they wouldn't be able to install them, I would have to do that myself... For now I am stuck with amatuer looking bolt-ons and I guess I will have to find a better window and door company if I want to try to get them installed "professionally". First time and last time as a customer for Turlock/Modesto Door and Window for me. I hope other customers have better experience than I did. Appologies for the long review but it took that much to tell my story. read more

Ordered the hinges needed to fix a predrilled door and they were not available anywhere else.

This place is a nightmare. I can't even say I ordered from this place because they could never seem to get my bid together. After about 2 months of giving them chance after chance, I was basically told they were really busy the last 2 weeks?!!! What about the 6 weeks before that? Stay away from this place! If there is the problem they will just tell you they are too busy! read more

I had them come out to repair a shower door. I was told the service call would be $115. The guy came out and was here for 10 minutes. He said he needed to order a part. I called the next day to check on the status of the part. I was told the part was $10 and the price would now be $165. They wanted me to pay an additional $40! I had The Glass Guru do the job in 15 minutes for $125 !!! read more

You guys are awesome! The back slider door latch broke and I didn't know what to do. Tina and her crew were quick to offer a few suggestions, then figured out my slider was under warranty and got it fixed for free, and they didn't charge me for the advice! Will be a repeat customer! read more

Really over the top pleased with the service, quality, care and perfect installation of our new french doors (with blinds inside the windows) for our patio entrance. They are beautiful and add so much character and comfort to our living area and the outside too. When there was a manufacturer flaw with one of the inside the window blinds, they immediately took care of it. I am impressed! And, recommend this company to anyone looking to replace doors and windows. As we have need we will certainly call upon them again. read more

Great service, and the staff is real friendly. I use this place for custom cut glass for my business, and I could not be happier, Thank you!! read more

We had to have a custom arched double door made for our 95 year old classic home. Not only did the new doors fit perfectly, but they carefully installed them, not a job for any but skilled professionals. The craftsmanship is excellent. We would recommend this company and their helpful staff to anyone. read more

The crew here at modesto door and windows are great .Everyone was very helpful from the sale to the install of 11 windows. Great prices also. read more

New patio slider and windows installed in the master bath today. Installers were very professional and did a great job. I will certainly use them again. read more

Everyone at Turlock Door & Window was fabulous!! Tina's customer service was amazing. She was soo friendly to talk to on the phone and followed up with me multiple times. We were very impressed by the installers who put in our sliding glass door. They clean up after themselves and were polite. You couldn't even tell them replaced the sliding glass door, the fit was perfect! read more

Our experience with Rich and everyone else at this business was great. Rich worked very closely with us throughout the project. The final products were exactly the same things that we were wishing for. A double panel entrance door (3/4 glass) and a 32" garage entrance door (1/2 glass), both spectacular. A special thank to Rich and everybody in his team. read more

So my parents got their doors and windows installed from this "company", one piece of advice: STAY AWAY! Some of the windows needed replacing and when I called the Modesto office, the lady who picked up the phone was extremely rude (I believe her name was Tina). I asked to speak with Richard and she would not let me. Instead she insisted on knowing my name, last name, why I was calling, why I wanted to speak with him and so and on. Now, I understand that asking questions are warranted, but after I kindly said my name (atleast twice) and told her that i was inquiring about windows that were installed, she continued to probe me with excessive questions that were unnecessary! I felt as though i was being interrogated, and i even told her this and she snapped and said "SORRY!". After getting no where and not being able to speak to Richard or Kevin, I then asked to speak with the manager and she laughed and said she was the manager and the owner! Ha!! With an owner like that I'm surprised they're still in business. I have never experienced such brutal customer service!!! Definitely contacting the Better Business Bureau!! (Too bad yelp doesn't allow the option of giving negative stars! One star for this company is being too nice!) read more

A friend had recommended this place. I contacted them via telephone to get some estimates, which came in fairly quick but at that time I already noticed a not so friendly service but decided to give them the benefit of the doubt. Ordered all material,paid in full. On the delivery day, I get a call saying they were not going to be able to deliver my material, which I had scheduled a guy to be on site to receive. I got upset but agreed to next day. Next days the driver shows up with no help so I had to unload the truck myself. I called the sales guys and he told me he was doing me a favor, which really ticked me off. Some doors came in scratched but since I needed urgently, I accepted. The last was an issue with the hinges. I ordered black and they came in all mixed, black and bronze. After all this I went to buy my baseboard somewhere locally in San Jose. Better service and better cost. BTW, the selling point was that Modesto door and Window would have better cost but in fact they did not. They were at least $$20-$30/unit higher than other places. Major regret! I will never go back and will not recommend this place. The upset I had was not worth my time and gas spent to drive to Modesto. read more

I ordered a door and jamb that was to be unfinished. When I arrived to pick it up, the jamb was pre painted white which can not be stained to look like the door. I asked the clerk why they ordered the jamb painted and the door unfinished, he replied many people order that way. I asked for the jamb to be unpainted and was informed it would be an additional amount equal to about 1/3 of the original paid amount. I explained I was not happy. A clerk at the back of the room said "give him his money back". I was shocked, only wanted my order to be corrected. The clerk turned me over to a bookkeeper who tried to refund my amount only to have it not work. It took over 20 minutes to work through the refund. The clerks in this store are totally anti customer. DO NOT USE THIS STORE!!!!! read more

I tried to get some work done by this company, but could never get anyone to answer my questions or give a quote. I had to ask my real estate agent to contact them for me - apparently an average person is not worthy of a return call. read more

I used them for my remodel and they were very nice. So many selections at a pretty good price. I shopped around and didn't find a better deal for windows/doors/and even used them for trim. They even worked directly with my contractor and had everything ready for him when he needed it. I will definitely use them again. read more

George and the team at Modesto Door and Window are by far the least professional company I have dealt with on my project. George got the dimensions incorrect twice then promised we would receive them by Memorial Day weekend, he failed to order them stating he was waiting for payment. Our last conversation was on the details which again, he had mistaken dimensions on French doors, with confirmation that he will finalize with his supplier. No further contact was made to me, nor asked for payment until I called to confirm receipt of doors. His comment...."Oh, the doors have not been ordered for I never got a call back with payment." Do not use this service unless you want to overpay, be the manager of their company, and desire to call every day to see if George has checked to see if he made it to work today. read more

Rich and Tina went out of their way to repair and re key a bad deadbolt that was purchased from their company 10 years ago. They are a perfect example of great customer service. read more

We took time off to travel to Modesto and pick out a front door, as well as security doors and to ask about windows. After picking a door, we made an appointment for Rich to come to the house and measure the doors and windows. We were very specific about directions to the house, but he apparently did not pay attention. He arrived on the day of the appointment, several hours late (it was now dark) and visibly irritated. We only had enough time for him to measure the doors since we had plans that evening. The next week, after not hearing from Modesto Door, we called to ask about the status of the door. Apparently, Rich had put a note on our file that we should take our business elsewhere. He did not say that during the appointment, nor did anyone call us to notify us. So, now we are left with no secure front door and have to start the process from scratch. Thanks Modesto Door. read more

I have been waiting 7 weeks for an estimate from this company. I faxed them a very clear description and pictures of the items that I needed repaired. They told me they were backed up and it would take 2 weeks to get the prices in. 7 weeks later and after many many phone calls and messages, the very rude lady, Tina, told me that I should go somewhere else to get the repairs done. She said they were too busy and that my list of items that needed repair was too complicated. Really lady?? A cracked window frame is too complicated to bid on? Or 3 interior doors that need replacing, ohh yes that's too complicated? This lady has a chip on her shoulder and obviously hates the world. I hope she is the owner's wife and not an employee because any employee that would ruin a business should be ashamed of themselves. Now if it's the owner's wife, she obviously wears the pants in the family. DO NOT DO BUSINESS WITH THIS COMPANY..... Even in the past they fixed my patio sliding door and charged a fortune, and it still has the same problem. They said that's normal because the door is heavy. No it's not normal, you guys just don't know how to run a business............. read more