Just left Modern Smiles in Old Town and... wow. If going to the dentist were always this smooth, I'd book cleanings for fun. The team is crazy good--super professional, genuinely friendly, and clearly ahead of the game when it comes to modern dentistry. They actually listened to my concerns and mapped out a plan with both short- and long-term options. No pressure, just helpful guidance. Bonus points for the vibe: clean office, great energy, and a crew that makes you feel more like a guest than a patient. I hear they've opened a new Lakeview location that's even closer to me, and I'm absolutely planning to check it out. Modern Smiles, you've got yourselves a loyal fan. read more

I went to the Old town location and the service was terrible. I was there for over a hour and a half. The X-rays took so long the doctor was unable to clean my teeth. This is unacceptable because I came in for a cleaning!!! I am telling everyone I know not to go to the Old town location. The doctor told me before I left they would email a list of the services I needed and I also never received that. Do not contact me. I'm only giving one star because it won't allow me to rate zero stars. read more

Wonderfully friendly and caring staff. Love to talk with them and feel cared for every time.. Modern and clean facilities. Highly recommend

Came in for an exam and was quoted my out-of-pocket cost, which I paid. Months later was told I had a $10.00 "balance" and that the amount covered by insurance was "only an estimate." I have had numerous new patient exams as I have lived in various duty stations around the country and this is the only time I have ever had to pay more than I was originally quoted as my portion of the cost. I understand estimates can be wrong, but this provider had my insurance information in advance of the appointment and could have easily confirmed the reimbursable amount. And, several months elapsed before I was informed of this balance due. One might think in the interest of customer satisfaction the $10.00 might be waived. One would be wrong. read more

Technology forward dental practice for outreach and scheduling. Clean, prompt and professional. Dr Iqbal is pleasant to deal with. Erin was great! read more

Modern Smiles is a great dentist office! I have not had a primary dentist office in a few years so I knew I wanted to check out Modern Smiles when they first started building the office. I expected Modern Smiles to be a little more upscale because of its location and its exterior so I wasn't surprised how nice it looks inside. The inside of the office is decorated very modern and the staff makes sure the office is clean. Since we are in a pandemic I didn't get to see much of the back offices but I got to see the front half that I was placed. My favorite aspect of the dental office is the massage chairs! I didn't realize the dental chair was a massage chair until I came back from my x-rays and felt movement on my back. The chair made the experience more pleasant and extremely relaxing. The office is adhering to the pandemic social distancing and face masks mandates. I was the only person in the waiting room when I arrived and the only person in it when I left. I could only hear one other patient in the facility but they were on the opposite side of the office, in the back area, and I never saw them. The office asks that you arrive no more than 10-15 mins before your appointment and try to come by yourself if possible, so I felt very comfortable throughout the whole experience. Of course I needed to take off my mask for my dental services but I was the only one mask-less during the actual examination and x-ray portion of my visit. They offer hand sanitizer as well as charge a PPE fee to ensure they can offer the safest experience. You are informed ahead of time about the PPE fee when you fill out the visit consent forms as well as the doctor walked me through the bill and mentioned the PPE fee. I had the pleasure of being matched with Dr. Rita Shah who was awesome! Dr. Shah is extremely personable, knowledgeable, and patient. She walked me through what was discovered during my visit and explained any future treatments she would recommend as well as worked with me to find a follow-up appointment before the new year. I normally don't mind the dentist (needles in my mouth don't scare me especially as a former person with braces) but I cannot wait for my next visit! read more

Dr. Shah and her staff are very kind and knowledgeable! I had been overdue for a cleaning and was a little nervous about coming in, but everyone was very patient and did a great job explaining what they did as they did it. The office is simple and very clean. Looking forward to my next visit with them! read more

I had put off going to the dentist for a few years after having some negative experiences. My appointment here was truly wonderful and helped ease my dental anxieties. My dental tech, Meredith, was incredibly kind and attentive and Dr. T was very friendly and took his time explaining my plan of care and answering all of my questions. I am so happy I found Modern Smiles and look forward to more regular dental check ups with them. read more

Great service when I needed quick, affordable OOP work done. Front of staff, assistants, and dentist were all friendly and accommodating.

This office has great staff and facilities (including a roller massage treatment chair!) but isn't for anyone who is either struggling financially since the pandemic or after any other major life events, or who is on the spectrum, neurodivergent, or has a history of trauma. The one thing this practice lacks is functional empathy/ compassion. They do ask if you have special requests, and do their best to honor them... but then speak condescendingly to you as if you are a child, as soon as you express them. One hygienist, didn't have the patience to fully explain what she wanted me to do, and just grabbed me like a doll and pushed my arm where she wanted it, then got offended when I said that she needed to ask for consent before grabbing my wrist, and today, the other one got so tense and upset when I said. "Can I please just have a cleaning, so I can go back to work!!??" (Rather than have the same discussion of why it would be too challenging for me to receive orthodontic treatment at this time) If you are a cash patient, they will charge you for a full annual exam every time you get your teeth cleaned, and they will continue to push you to have additional services, even after you say, I believe you.. but I can't afford it right now. So be prepared to politely decline repeatedly without losing your composure (which is what I did today) All that said, I do recommend this practice, as it is one of the better of the 4 I've had in my 18 years in Chicago, but I don't think I'll be going back. I hope someday I can find a practice with more patience and understanding. read more

Cannot recommend Modern Smiles enough! It was the best dental experience I've ever had. The space was clean and inviting. Both hygienists and Dr. Iqbal were very friendly and accommodating, explaining everything as they went. Nothing was rushed and it felt like the care team really took the time to understand my current needs and dental history. Instead of dreading the dentist, I'll be looking forward to coming back! read more

This review is long overdue. I don't write reviews unless someone really has it coming, and Dr. Iqbal and her team are simply FANTASTIC! I had an absolutely wonderful experience with Dr. Iqbal and the modern smiles team. She's amazing! I would HIGHLY recommend her OVER ANY other dentist in Chicago, hands down!! I was a patient of Dr. Iqbal at another practice in the loop and when she moved here, I had to follow. Dr. Iqbal does a great job of explaining what the issue is with my teeth, what we need to do to address it, and any other relevant factors. She's a professional with over 10 years of experience and her approach to dentistry, her knowledge, and the way she interacts with her patients show it. Her professionalism is only matched by her kind, funny, and amiable demeanor. The office is super sheik, clean, and stylish. The staff is fun and friendly. They even accommodated me during CVOID-19. They were taking all the necessary precautions, asking screening questions, exercising social distancing, and using the right personal protection equipment. This made me feel super safe and comfortable! I wouldn't pay any attention to the review about the unnecessary treatment plan or gift cards. That doesn't resonate with me or my friends that that I've recommended to this practice. Be a smart and logical person, and questions, if you don't understand something. These people are doctors. I've been going to Dr. Iqbal for years and trust her with my teeth and my life, no issues what so ever. Going to a dentist can be an unpleasant experience for some people, but the modern smiles team does a great job of making this as painless and easy an experience as possible. read more

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I admittedly choice this place because it's only a block from my apt and boy did I make a mistake. I went what I thought was to be an exam cleaning and X-ray. I was told I needed a deep cleaning and wouldn't be cleaning my teeth. She presented me this list 7K of things to be done, lol. I paid $150 for her to say she wouldn't clean my teeth. The deep cleaning was a total of $1,200. I would not recommend this place to anyone. I'm staying at 1st Family Dental instead. read more

I've been going to this Dentistry for the last year and wow!! The services are exceptional. The staff is incredibly friendly and accommodating. I had to move one of my appointments and the receptionist was able to get me in at an earlier time that's worked with my schedule. Dr. Shah is incredible. Truly a great Dentist that cares and provides excellent services and advice. Even if I move, I will still make the trip to come out here -it's so worth it! read more

This is a review for wisdom teeth extraction. First, I gotta applaud my lovely dentists: Dr. Siddra Iqbal and Karla. I have had very traumatic experiences in the past with dentists but I gotta say these ladies are a breath of fresh air. They are the kindest, sweetest and very intelligent. It was Memorial Day and my tooth ache went from a 4 to a 10 in pain in days and the pain was driving me nuts. I spent the whole night calling these 24/7 dentists and it was a complete waste of time. Apparently there's no emergency dentists in Chicago. The next day I called modern smiles and it was like Karla felt my pain and immediately booked me to come in as soon as they could that same day. I arrived and the energy of the place alone helped me relax a bit. Karla was efficient and talked me through everything and answered every question. Dr. Iqbal then came in and explained the reason for my pain and what she would need to do. She helped me deal with pain until my extraction. I went in for the extraction and it was easy! Of course the recovery hurts a bit but Dr. Iqbal did such a wonderful job. She helped me remain calm and even though I cried and was shaking like a leaf, she helped me calm down and talked to me through any weird noises I heard or any pressure I felt. She was amazing. Dr. Iqbal and Karla were having a little conversation of their own and I personally really loved that because it made it seem like my procedure was no big deal and they could do that with their eyes closed. Needless to say, this is the only spot I will visit from now on. read more

Best experience at a dentist I've had in a while, friendly staff and helpful doctors.

Modern smiles is awesome! Super friendly staff. Always feel well educated on treatment options, and they make sure you're aware of insurance coverage and pricing before hand. Thanks dr shah and team :) read more

Keep reading if you are scared or anxious about going to a DDS and having a wisdom tooth extracted. I am 39 years old and not too fond of getting any dental work done, but I needed to get a wisdom tooth pulled that was in bad shape. My wife--bless her heart--found Dr. Iqbal and set an appointment for me. Dr. Iqbal and her kind staff took the time to talk to me about what would happen during the extraction and what I could expect to feel [spoiler alert, you are not going to feel anything :)]. I felt so much better knowing she understood what I was feeling and knew exactly what I needed to settle my nerves. They addressed my anxieties and put a plan in place to help me manage them on the day of the procedure. I was nervous but confident in Dr. Iqbal and her angel assistant Meghan on the procedure day. I was encouraged to wear my earbuds and watch something on my phone, so I queued up a 90-Day Fiancée. Dr. Iqbal and Megan put some cool glasses on me and numbed me with a topical before the injection. They both mentioned that the little pinch I barely felt would be the worst part of the extraction, and it was so minor I was shocked when they said, "Ok, that's it! How do you feel? Feel free to start watching a show, and we will check in on you in a few min to see how you are doing." I started my episode of 90-Day, and they started too. I was feeling comfortably numb, and my worry was beginning to subside. When Meghan and Dr. Iqbal returned, they reaffirmed the worst was over and ensured all my nerves were numb before proceeding. From the time of my injections to when I was on my feet, smiling was under 20 min [yes, smiling!]. I know this as I barely saw what Jibri was getting into before being told, "You did great, all done!". I could not believe it. I felt pressure when the tooth was extracted [to be expected], but the pressure is not a problem when you have zero pain. I feel compelled to write this review for others that may be scared like I was and put dental work off that we know we shouldn't. My recovery was better than I could have dreamed of! Follow the doctor's directions and the nice take-home sheet, and you will be back to 100% in a week or two. I had little to no pain at home, and my Zoom calls went on without an issue. Do yourself a favor, and book an appointment with Dr. Iqbal and Modern Smiles today. She and her team are the epitome of professionalism and kindness and have a patient for life! -Luke read more

This was my best experience at a dental office. Dr. Siddra and her entire team are so compassionate and caring. Dr. Siddra is definitely one of the best dentist that I have ever been to. The facility is clean and comfortable and welcoming. They use the highest quality of digital technology to look into details and treatment. I liked how I was explained in detail about the dental images, procedures, plan of treatment and cost. Dr. Siddra and her team took care of my dental problems in the most efficient way possible. I cannot say enough about Modern Smiles, it is to be experienced. I am so happy I found such an excellent dentist in my neighborhood. read more

As someone who struggles with anxiety at the dentist, I felt so comfortable and relaxed at Modern Smiles. The staff is so welcoming and thorough, and empathic about concerns and anxiety. I highly recommend! read more

Two years later I still get my dental care here and am still very happy with the care and service. Dr Shah is skilled and an excellent communicator, front desk staff & hygienists are great, scheduling is straightforward. No problems with billing or insurance. I'll keep supporting this practice, and great bonus that it's a women-owned business! read more

Update: it's been two years as a customer and I love Dr Shah and the team! Great work and service. I moved to the area last year, and needed a new dentist. I have seen Dr. Shah and Karla three times now, and all my experiences were gre. Everyone is so friendly and the quality of treatment is amazing. read more

I originally booked my appointment at Modern Smiles due to proximity -- I live in the neighborhood. The online booking process was very easy, and they followed up via email and text to conveniently get my intake and insurance information. I even made a mistake with my insurance, and they were super patient and understanding when fixing it. I applaud their kindness here, because I totally would've understood if they were more annoyed. The appointment itself was very comfortable and swift. They had to take a good amount of x-rays since I was a new patient, but they made me as comfortable as possible and did them quickly. The exam itself was quick and easy, and Dr. Shah talked me through a few points of concern and answered all the questions I had. They even let me schedule my cleaning for about one week later as I had to leave for work. The office is gorgeous, and the equipment is state of the art. The dental chair even had a back massager! I felt like I was in a luxury dental studio. Lastly, I felt completely safe in terms of Covid. The entire staff wore masks, they took my temperature, and they kept a safe distance when I had to take off my mask for the dental exam. If you're looking for a new dentist, I would definitely recommend Modern Smiles! read more

Let's face it, dental issues suck. On the bright side, Dr. Shah and her team went above and beyond to make my experience a good one. Dr. Shah is very knowledgeable, friendly, and takes the time to make sure you understand the issue at hand and her approach to remediation. Dr. Shah took the time to follow up in the days following my appointment and is extremely responsive to questions posed via email. I would highly recommend Dr. Shah to anyone looking for a great and friendly local dentist. Thank you! :) read more

I just recently became a patient at modern smiles, I was seeing Dr. Iqbal at her previous office for Invisalign and chose to continue my treatment with her at her new permanent location. The office is very clean, bright, and has a modern feel, the name is very fitting. The front desk was very friendly and texted me before my appointment to get my appointments confirmed and get my new patient information filled out prior to my visit so check in is very easy and you don't have to worry about showing up early to fill out paperwork. Dr. Iqbal is super professional and has a very pleasant demeanor, and the care is very thorough, the dental assistant we're also very nice and explained each step of the way what we were doing. Everyone wore a mask and followed covid guidelines and I would recommend modern smiles to anyone seeking a new dental office. read more

Modern Smiles - Front desk area - General Dentistry Near Me - Chicago, Illinois

Clean facility and straight forward honest staff. I've been twice now and everyone is friendly and professional. I don't feel pressured into anything (additional services) and they take great care to make sure you're comfortable during and after your visit. read more

This is the best dental experience I've ever had hands down. ALL of the staff are well trained, thoroughly explain themselves and the process and check in with my comfort level. Dr. Shah is fantastic. Not only is she a very nice doctor but she is results oriented and financially conscience for her patients. It seems like good healthcare providers are hard to find these days. I'm a patient for life! read more

The doctor, nurse and staff are nice, friendly and informative. They explained to me my situation in detail. The place is clean and new. I recommend to visit this dentist. read more

I've had great experiences each time, including regular cleanings and fillings. Very nice and helpful staff, and a very clean and new facility! Would definitely recommend to a friend. read more

Super friendly, straight forward and transparent about care and pricing. Modern and clean office. Dr. Shah is awesome

Seriously amazing service. I went in after not being to a dentist in years very nervous and anxious but everyone there was so amazing. I had one tooth pulled today and they made sure it was quick and painless as possible and even put together a treatment plan to address other concerns. I would recommend anyone feeling anxious about seeing a dentist to try this place. They go above and beyond to make sure you feel comfortable. read more

I love Modern Smiles! I've been seeing Dr. Shah for a couple of years now and will always recommend this practice to anybody looking for a quality dentist who has an equally helpful and caring team. read more

I'm not gonna lie, I was a bit scared going in. It was my first time going to any kind of visit after COVID madness and I was a bit anxious. However, I was put at ease right away. The staff is so professional, and it is clear they go to great lengths to ensure the safety of their patients and their staff. Specially during this crazy times. Everyone was extremely friendly and thorough...you get the feeling they are a real team, work so well together to the benefit of their patients. I felt so relaxed being there! I'm so glad I decided to to give this place a try, definitely worth it and absolutely coming back! read more

I'm new to the area and I wanted to find a local dentist. This team is amazing! Setting an appointment is easily done through the portal on there site. Before arriving to my appointment, surveys are sent out, to ensure Covid-19 safety protocols are being followed. The place is spotless and disinfect is readily available. Outside of the facilities, the staff is awesome. Abby, at the front desk , and Carla, the dental assistant, are nice and seem to really enjoy their jobs. I would 100 % recommend making an appointment here. read more

Excellent service. Very modern office and equipment. It is located in a very centric area.

I had a great introduction from the dentist office. The staff was friendly, the office was clean and modern, and it was paperless. I loved Dr. Shah. She was transparent and let me know everything I needed to know about my teeth. She seems very knowledgeable and helpful. I asked about the possibility of straightening my teeth and felt no pressure to do it. Dr. Shah is the first dentist to actually clean my teeth, rather than the dental assistant. Overall, I had a great experience. read more

Was looking for a new dentist and was pleasantly surprised with this beautiful new office, with all the latest dental technology allowing for a super efficient appointment (and a massage chair you lay in while they work on your teeth!)... super kind staff including Dr. Siddra Iqbal who did a fantastic job on my teeth and made me feel super welcomed and comfortable in her dentistry. Will be going back soon for a new night guard and they don't even need to take a mold of your teeth with their new imaging technology! Highly recommended if you are looking for a dentist! Thank you Modern Smiles! read more

Modern Smiles is amazing. It's a beautiful and clean office. The dental chairs even give a gentle massage!! The staff, from the front desk, assistant, and dentist were all amazing. My treatment plan was thoroughly explained and all my questions answered. I will be back in six months for another cleaning! read more

I love Modern Smiles! Truly one of the best dental experiences I've EVER had. Dr. Shah provides provides a gentle and pain free experience. I would recommend Modern Smiles to any of my friends. Very happy with my dental experience. 10 out of 10!!! read more

Dr. Shah and everyone at Modern Smiles have been fantastic to work with. From getting estimates to the excellent care and detailed explanations, they really make sure you're taken care of. I never feel like I'm rushed out of there and always have plenty of time to ask questions. I've had many subpar dental experiences and I'm so happy to have finally found a place I like. read more