My husband and I have had the pleasure of working on our kitchen with Annette at Express Kitchen in…read moreNewington, Ct. She has made our experience memorable. We did not want to finance our project. We chose to do our kitchen in stages instead. Annette accepted our decision without pressure or judgement. We are currently in the final stage of our project and she picked up where we left off seamlessly and effortlessly. Since our first encounter she has always tried to find us great deals and has gone the extra mile to check on us to make sure we are pleased with the service and the product. We have recommended her to many friends and family members because of her knowledge, great personality and professionalism. We will continue working with her for more of our home improvement projects. Terry & Dean Berlin, CT

Horrible run! 1 year later and my cabinets are bending and they offer no solution to this…read moremanufacturer defect. We saw this coming and they replaced 5 doors and now 3 more are bending and they refuse even a call being returned

Clown show from beginning to end. Unprofessional, not on time and not on price... I wish I went…read moresomewhere else.... They only care about ripping you off.. Kitchen took and extra 4 weeks and they kept saying It would cost more. This place is a joke!! wish I had went somewhere else

Kevin, the owner, is a great kitchen designer who personally is involved in every project.read more

Great experience from start to finish. The sweet young lady…read morethat took the call was very informative and efficient. They put in a service call for next morning. ( non emergency) . The gentleman who showed up ( on time) was very friendly and knowledgeable. He was later joined by another employee who was just as nice and they got the job done quickly without fuss and made sure they didn't leave a mess. Gave us some tips so we wouldn't have the same problem again hopefully. Came recommended and I would pass along that recommendation.

Disappointing Experience: Overpriced…read more I recently hired JMB to install a faucet and a garbage disposal in my condo. The recommendation came from the contractor who handled my countertop and backsplash installation, so I trusted their judgment. Unfortunately, my experience with JMB left much to be desired. The installation itself was carried out by an apprentice and another worker, who spent around 45 minutes completing the job. Everything seemed to be in working order, so I didn't anticipate any issues until I received the bill. To my shock, I was charged a whopping $1229 for what should have been a routine installation. When I reached out to JMB to address my concerns, I was met with a series of dismissive responses: Missing Quote: They claimed to have sent me a quote, which I never received. Lack of Communication: They deflected responsibility onto the contractor who recommended them, despite my assumption that pricing would be fair and reasonable. Unjustifiable Pricing: Their insistence on charging a flat rate without considering labor costs left me feeling taken advantage of, especially when other plumbers confirmed that the job should have cost significantly less. Unresponsive Owner: In my business, I would be speaking to the customer about a situation like this - never heard a word In an attempt to rectify the situation, JMB offered me a mere $100 credit toward future services, which did little to address my dissatisfaction. Ultimately, my trust in JMB was misplaced, and I regret not seeking multiple quotes before proceeding with the installation. I've since learned that this company bids on services through our town municipality, and I'll be sharing my experience with the superintendent of facilities for further review. In conclusion, while I can't dictate others' choices, I feel compelled to share my disappointing experience with JMB as a cautionary tale. Proceed with caution and consider exploring other options before entrusting them with your plumbing needs. Note: I anticipate an answer claiming the cost of the 3/4 Horsepower Insinkerator with 7 year warranty was much higher than the ones I found on line and calling plumbing supply companies ($220) - My math shows that even if the disposal was marked up 100% the labor is still over $800/hour

Fozia was so helpful and professional throughout the entire grueling process. I love the results!read more

Fazia was wonderful, fast accurate and top quality merchandise. from start to finish the experience…read morewas wonderful. After going down the street and found inferior quality and empty promises . Fazia quickly worked on our project and designed a wonderful space with much more cabinets than the other brands . Her knowledge and recommendations were 100 percent accurate. The install team was absolutely wonderful fast and efficient. The workmanship of the installer was second to none . Highly recommend.

Exceptionally overpriced compared to other quotes received. They do not budget for painting or…read moreelectrical.

Good showroom with lots of items on display. Dedicated designers. A friend of mine used them to…read moreremodel two bathrooms and said they were efficient and used high-quality products and contractors. A bathroom very similar to mine with the same options I wanted was $14,000 for him. When we paid the $150 for the in-home estimate, they came back with a quote for $22,500. If money isn't an object, you'll get a good designer and high-quality products. You should be clear on your budget before you go. Don't waste your time if you are looking for anything less than $15,000.

What a beautiful bathroom and kitchen Rich and Joe did for my husband and I. Stunning. Great…read moreworkmanship and timely. Nicole was fantastic with the design and not only did she make great selections but she's so pretty and smart. Thanks all! Also. There new location is 3443 Berlin Turnpike. Newington

Carson Richard did a great job with our office renovation. Five bathrooms and one kitchen. From…read morethe design, to materials to the workmanship, everything came out wonderful and we are very happy with the finished product. Everyone was extremely professional and took great pride in their work. I would highly recommend Carson Richard Kitchen & Bath Design to anyone looking to update their kitchen or bath.

I bought a jet tub and vanity 4 years ago and the plastic eyeball jets started to crack so I went…read moreto see Donna the showroom manager and she said tub is discontinued, she then gave me a contractor whom she uses for repairs phone number but the guy never returned my voice messages, eventually i found replacement jets online after days of searching, they only had gray and my original ones were white but i installed them anyway. Overpriced and bad customer service, i wouldnt buy a washer from them in the future if i had to, Terrible experience.

They have a nicer showroom and a bigger, cleaner space. Had parts on hand. Glad these places are…read morestill around. Prices were better than other places after brief internet search. Overall, positive experience. If only they handed out free coffee and donuts ... but contractors have a beer belly already and should spare the added calories.

We have had our kitchen cabinets for 2 years now. The install was a nightmare and the cabinets are…read morenot well made. Within the first 6 months one of the shelves in our large cabinet developed a bend in the middle. We have two large quiet close drawers or whatever they're called. One developed an annoying squeak/grinding noise and now doesn't close all the way anymore. The other drawer has developed the squeak and I expect it to stop working soon WOULD NOT RECOMMEND.

NEVER AGAIN. Think you're ordering a white kitchen? Think again! All of the white cabinets have a…read moregrey border that's meant to act as a "shadow." Well rather than acting as a "shadow," it looks absolutely crazy. Picture an old ratty car that has one door different than the other. This grey edging creates distinct grey lines throughout the cabinets and is very clearly visible when any door/drawer is opened. Needless to say, my order was refused upon delivery. I would never spend $10k on a kitchen I was unhappy with. The customer service as Wren is nothing to brag about either. They're friendly and accommodating until the moment you put your deposit down. Once they lock you in, all bedside manner goes out the window. It is constant back and forth with changes, delays with a "compliance team", MULTIPLE measurements taken because they were wrong the first time. Then trying to talk to a decent human being about this grey edging as been a nightmare. I would never recommend for anyone to use Wren Kitchens in ANY capacity and will never be taking my business back to them. This was truly a disappointment.