Friendly, Helpful Service! Very knowledgeable about…read moreeverything I need to fix: plumbing, electrical, and painting!

Great selection of items. They have a lot of higher quality products you don't see at the big box…read morestores.

Would give 0 stars if I could. Placed a online order but they canceled it the next day after they…read moresold the item in store. Why wasn't it put on hold? Not even an apology, very poor business practices.

This place went way down hill since ace hardware sold out. Staff is more interested in talking…read moreabout partying then helping customers. No hellos, no can i help you find something. Wont be revisiting this location.

Great service, helpful and efficient. I always get my keys done here because they always WORK!…read more Then I poke around and find something useful to pick up for the house. Main Street is fortunate to have this business.

Pleasant and efficient service!…read more For some reason, none of the locks I purchased from the Big Box outlets would fit my front door. And after going through a few brands, I realized they misfit the door in the same way -- which meant the dimensions were standardized and that I was working with an older door. More specifically an older (brass) wraparound... I realized it was the wraparound when I removed the component and held the lock -- fully assembled in the the door, with my hands. The components worked perfectly! I thought about contacting metal working companies, in search of a custom kick plate or push plate (I thought it was called at the time) and so I did: I called Rayco Metal Finishing, located in Middletown CT, and explained I needed what I believed was a custom brass push plate. After they realized it was a surround for a door, they correctly referred me to a lock smith. My money fears were immediately aroused. I imagined spending $300-$500 on a locksmith to come in and resolve the problem -- on top of the $100 I had already spent for the locks. On 21.12.2018 at 0930 AM I contacted a sales associate by phone, in regards to a replacement wraparound I needed for my door. He explained the component was called a wraparound and that I should take a plethora of pictures and come in to the store. In my mind, I feared his services would cost over $100... When I arrived, toting the old wraparound, along with 5-7 pictures on my phone, he recommended a brass wraparound he had on-hand and charged me $25 for it. He informed me that we could go custom later if nothing in the store was suitable. When I tried the wraparound on the door with the new locks in place it fit perfectly. Wow! I immediately ran to my phone and posted a review. 5/5

Always a great place for Fix-Its around the house, condo, apartment, trailer, camper, tent, or in…read moremy case, usually The Dog House. This Ace store like many others staffs knowledgeable, experienced and creative Doers that can ideas to almost any project. Resulting in a more pleasant timeline for us weekend warriors. If my project can avoid the Big Box stores, then as the ads say, Ace is the Place. They're a valuable commodity to any neighborhood. Get that Honey-Do list checked off & into the shredder, so you can move out of Your Dog House, too!

Got a problem...solved. AND with a smile. They are never to busy to steer you the correct aisle or…read moreproduct. That's what happened today. So many times you can never get anyone to listen to the problem and that's why I go here. They listened and recommended the solution to my dilemma.

Wow....tractor supply is missing a great opportunity…read more Smithland closing represents a large customer base that need to go somewhere. I like to shop local stores but not when they are rude and have no interest in helping customers. Only thing they can go is point in a direction. I guess I be shopping online. Sad that the better customer service is online.

Since Smithfield Agway closed, I'm forced to use tractor supply in Middletown. The employees don't…read moreseem to appreciate customers who come in. Each time I place an order online, it's 100 hoops just to collect my order when ready for pickup. I worked 30 yrs as an HR manager and the employees don't seem appreciated at all by a manager let alone corporate. Morale is a very low at this location & corporate doesn't seem to care.

They are always so helpful and friendly. And, if your package isn't taped up, they'll tape it for…read moreyou, which is so nice!

This store goes above and beyond for customer service. They helped so much with my paint purchase…read more I would never go anywhere else. Also, their arbour coat is a wonderful product. Highly recommend this establishment!

I myself own a plumbing, septic and drain clog busting company and once in a while I'll get a need…read moreto pull a submersible pump but being older now and not in the best physical shape due to a car accident years ago I need to rely on a company to help me with a job like this because the pump was 250 feet down in the hole/in the well. These guys are pros and they know what they're doing and they got the equipment to get it done correctly and efficiently the first time! I could not be any happier with these guys and you should not hesitate calling them if you need water pump or well drilling service! Edward H. - Owner / Operator of "Integrity plumbing, septic and drain"

Left a message on their phone last night saying that my well went dry and needed help. Dufford…read morecalled me back next morning and delivered a 1,000 gallon tank of water by noon. Josh, son of the owner did the delivery. Gave me options on what I could do to fix my well problems. No high pressure sales pitch just good advice. Left messages with another company days ago and they never got back to me.

Great little hardware store in Higganum center. Usually have what I need and always helpful.read more

Love this charming hardware store! The owner is great and super helpful. It's the kind of place…read morethat takes you back to a time when there were no "big box" stores and you got great customer service!

The guys were friendly and helpful. The prices were much better than the big box stores in area.read more

I don't usually write reviews, but after dealing with the service department I feel I should save…read moreother people the trouble and aggravating experience I went through, after charging me a pickup and return fee, my tractor sat there for over three weeks without being looked at and after me telling them what it needed, the told me that they couldn't get the part because it was a brand that they didn't deal with,and they asked me if I was able to get the part. I then asked to return the tractor untouched and without a refund. Their unprofessional treatment left me with no other choice but to go somewhere else.