Horribly unreliable. The owner/manager Fred is rude over the phone. He was assigned by the…read morehospital, he was not chosen by me. It's obvious that he benefits from patients with Medicare and Medi-Cal. He gets his money regardless of his horrible bedside manner. His best solution to assisting you is "come get it in the valley or wait for the mail." He is dealing with sick people and care providers and he could careless. It has been a week since the request has been made after a week follow up phone calls and today he hasn't even bother to answer the phone or return messages. This business will be reported to the Better Business Bureau.

I purchased a trilift carrier and a Golden Buzzaround scooter. Could not be happier with the price…read moreor the service. I had an old trilift and an old scooter. The new trilift ws installed before the new scooter could be delivered and Fred adapted the new trilift so I could use it with my old scooter until the new one arrived. He was great and accommodated my special needs and timeline so I could continue to be as normal as possible.

My lift chair was malfunctioning consistently within the first 9 seconds of operation. I decided…read moreto use a search engine to find a firm in the Inland Empire Service area. The search brought up LiftTech Solutions where I used the Websites Q/A auto search feature. I entered my ChairLift problem during the mid evening timeframe; and, was surprised when a "Live Person" responded to my request for services. A appointment to service my lift chair was made for the next day. Needless to say, I was surprised with the quick response. "Rudy" arrived "on time" and analyzed the problem and solved the problem within 90 minutes where my complete system was analyzed and repaired. Rudy explained every step of the repair. There were no surprises when his solution fixed the problem and it is now running very smoothly. Thank you, Rudy, for the "Quality Service!"

I was able to get two refurbished units within a reasonable time of scheduling. I sent pictures and…read moresome measurements, so he came fully prepared. Gives thorough instructions on the safety features, maneuverability and the remotes.

Their service was excellent. Repaired my mobility scooter. The repair man was very knowledgeable…read moreand I had confidence in him. I recommend them highly.

These days, it's not often that you find a reliable company that is knowledgeable and trustworthy,…read moreESPECIALLY when dealing with seniors. My 92 year old uncle recently met with Jacob who came to his senior living home to fix his mobility scooter. Jacob couldn't fix it on site so he loaded it onto his truck to take back to his shop. What I understood to be "several days later," my uncle called to tell me what happened, saying that he thinks he was scammed and the scooter was stolen and he was getting ready to call the police. He said he had called many times and left several messages but no one responded. I'll be honest, he made a convincing case and I was starting to think he was a victim. What I didn't realize was that Jacob picked the scooter up on Friday morning and this was Monday (they are closed on weekends). I was able to get ahold of Jacob and let him know that if the police show up don't be alarmed. He was understanding and explained that he has a family and tries not to work on the weekends so didn't know my uncle had been calling. He also sent me multiple photos of the scooter that had been dismantled and in the process of repair. He also said that he located the problem, would compete the repair that day and return it the next. The price was more than fair and the scooter works perfectly now. I highly recommend Valley Mobility if you like working with honest, dedicated, smart and kind people (who are also patient with seniors).

The special attention to any situation I have ever had is addressed. Great safe place. You don't…read morefeel like you're in a regular doctors office they make you feel at home.

Not extremely helpful!!! I needed a basket for a walker -- which seems like a common request -- and…read moresales person told me to Google it. Seems to me, if you sell the walkers you should also be "in the know" on what accessories are available.

The staff at this location are so patient and helpful. Carlos made sure I was accommodated in my…read moreparticular needs. They answered questions and responded in a timely manner. It was wonderful doing business with West Coast Medical.

I needed to get the brakes repaired on my dad's wheelchair, and Rosalina made the entire process…read moreincredibly easy. She facilitated ordering the part and arranged for the technician to be onsite so I could just come over and be in and out quickly. My dad was only without his chair for about an hour, which was such a relief. She also provided excellent communication throughout the process and made sure everything went smoothly. I really appreciated her kindness, efficiency, and professionalism. A bonus was noticing the huge stock of medical supply items they carry. I needed an item that was not in stock, and Carlo went out of his way to try to order it for me. Unfortunately, the item was no longer available, but I truly appreciated his effort and customer service. I will definitely be returning to West Coast Medical for supplies, repairs, and rentals.

Great experience. Chair was waiting for me upon my arrival at the hotel. I'll just leave it here…read morewhen I'm done and the will pick it up. Highly recommend.

I rented a lightweight power chair for a visit in LA then to the Grand Canyon and back. Carlos…read moredelivered the chair and made sure I knew how it functioned and could operate it safely. The chair was a dream to travel with - easy to move onto and off of busses and easy to fold for transport. Carlos picked up the chair the following week wearing the same smile and encouraging words. I will definitely use this service again.

We can't say enough great things about this company! Our daughter is handicapped and can't walk…read moreunassisted. We have had an adaptable seat for 8 years and it was installed and maintained by Mobility Works. They are incredibly professional and personalable. Anytime we had an issue they would get us in as soon as possible. Thank you Tony, Anthony and the team for taking great care of us! Anyone with special needs should use this company!

Tim and Nancy were the best. The hand controls in my mustang…read moremach e fit so well Everything was top notch

Having finally admitted we are getting older, we decided to have a stairlift installed. A good…read morefriend had used Gamburd to install her stairlift, so we called them. Israel was incredibly knowledgeable, professional, and friendly. He used FaceTime to get all the details: measurements, number of stairs, etc., and sent us a very reasonable estimate while we were still online. The great part is that he was able to schedule installation in less than a week. German Ceja came this morning, and was done in less than three hours. German was great! He went over all the necessary items, like how to ride the stairlift (no placing your full weight on the footrest, how to charge the stairlift, etc.) If anyone is thinking of putting in a stairlift, please call Gamburd. They are the absolute best.

Lifeway Mobility is the only team I use . They have serviced my husbands lift for the last six…read moreyears . They keep it moving always . Their team of service technicians are more than qualified, polite and respectful always. Thank you Lifeway for helping to keep this veteran in his home.

Luis responded immediately with clear explanations with quotes over the phone without any sales…read morepressure. Luis showed up promptly for installation and did great job fast and efficiently. We highly recommend his product and service. We went with certified pre-owned at great price are very happy.

I didn't use their service but would recommend this company for the prompt response and…read moreinformation. Luis replied my questions quickly and this helped very much in decision making Thank you

Unbelievable, they they delivered this belt after one month, a normal belt with a heating pad and…read morerepresentative told me to put it in microwave for 1 minute, not more because it burst, and I followed his advice an heated the pad and put it on belt and wore it. It burned my back so bad a that a blister is preventing me to sleep or take shower for more than week. Just be careful with them

I am pleased to report that this medical supply company is hiring some wonderful people to help us…read moreget through ordering our medical supplies and getting them quickly. Justin is an outstanding employee and has really stepped up to the plate in being a first responder to my medical supply requests. I have been treated like I am family with this employee Justin and I assume he treats all his customers like that seeing he didn't know me from any other customer and really stepped up and made sure that my order was fulfilled and sent out a.s.a.p. and then stayed with the case until he sent the second shipment out to compete the order. I wished all my medical needs could be handled by a person with such empathy and respect. He was professional and full of kindness and I can't say enough about his service and how it positively effected my life. Thank you Justin for having a heart of good, a savvy mind and a gentle demeanor. We need more people like you in this world. When someone does something they like, they are usually good at that and do it very easily and Justin made every bit of this normally stressful situation into a pleasurable cakewalk. Thankyou again Justin. Words really don't hold a candle to your actions. You are a hero to me and I'm sure I'm not the only one. God bless you and keep on shining bright. You are recognized and appreciated.