I first popped in for crutches, but came back with my husband to check out their shoe selection…read more He's in construction and incredibly picky with footwear, but the Anodyne shoes in whiskey completely won him over. He loves them and highly recommends giving them a try!"

If you want an outstanding selection of any medical supplies you need: wheelchairs, walkers, canes,…read moreitems to keep your shower safe, back braces, even shoes for diabetics-anything you might need, head to this WONDERFUL store! Much more incredible than their inventory is their FABULOUS customer service. They can't do enough for you! I have dealt with three different people at this business and each and every one of them are kind and helpful. In this day and age, what separates one business from another (I can go to many medical supply stores closer to my home) is customer service! They give very fair prices, take insurance including Medicare, and bottom line are the best. I will continue to only go to Modern DME, Tarzana!

This is a amazing company! 10/10 . They have great customer…read moreservice. I definitely recommend them, Thank you again Pro Med !

Consumer beware - I called ProMed and specifically asked if they carried the Feather ultralight…read moremanual wheelchair. They confirmed that they DO carry that wheelchair. When I asked about parking, they said the lot next door is free. NEITHER is true. They do not carry the wheelchair and the parking lot costs money. Very annoyed, as they completely wasted my time.

Got my earthquake supplies here and extra stuff for our first aid needs. Friendly peeps.read more

I was looking for a suit to protect my husband while he cares for people on the front line. The…read morestaff was able to put together a face shield, protective suit and get it shipped out the same day. Customer service was great and when I didn't know how to put the face shield together they sent me a video.

I was in search of a pair of foot rests for my grandmothers wheelchair. I called them up to see if…read morethey had in stock and they did. So I decided to stop by their store after work. LA being LA of course I got stuck in traffic. I called them up to let them know I was on my way, knowing they closed at 6pm, and they said no problem! I got there just a few minutes past 6 and sure enough they were waiting for me. Anna (hopefully I'm spelling her name right) greeted me with a big smile and helped me with what I was looking for. She took her time and showed me some options. After chatting with her a bit, I walked out of there with a big smile and the foot rests I was looking for! Incredible customer service, helpful staff, and great store! I was so impressed with the service and I know I definitely will be coming back when/if I need more medical supplies!!! I would highly recommend them to everyone!

I went to AAA today because I needed (I thought) rubber tips for the back leg of a walker for my…read morehusband. The gentleman helping me asked several questions to make sure what I was looking for would work, then came out with a pair at a price that I know he wasn't making any money on. But his pleasant and reassuring demeanor, I'll be back if I need something else.

Dave was very polite and was not invasive. I feel that we shall do a lot of business moving forward.read more

Horribly unreliable. The owner/manager Fred is rude over the phone. He was assigned by the…read morehospital, he was not chosen by me. It's obvious that he benefits from patients with Medicare and Medi-Cal. He gets his money regardless of his horrible bedside manner. His best solution to assisting you is "come get it in the valley or wait for the mail." He is dealing with sick people and care providers and he could careless. It has been a week since the request has been made after a week follow up phone calls and today he hasn't even bother to answer the phone or return messages. This business will be reported to the Better Business Bureau.

I been living in Moorpark for the past 10 years and it is real amazing to find a business owner…read morethat loves what he does and tries to help the community Mr.David Quiroz you are one great individual I really appreciate your help in finding what I needed for my daughter Keep up the good work sir...I will truly recommend this place for your medical needs.

Do Not Go to this place. Sales guy acts like he cares, but he doesn't. Once he has your money and…read moreyour not happy with something, you'll get screamed at. I have recommended this place to others but I never saw this side of him. I brought in an item to repair and when I got an over priced repair bill and took it home, it was leaking and not repaired. Sales guy literally screamed at me when I came back. Beware

After contacting Sherman Oaks Medical only to be told that they couldn't (wouldn't?) help me since…read moreI didn't buy my electric wheelchair from them, I contacted West Coast Medical. Carlos Ortega is a real pro. He had new, heavier Duty front wheels installed in a matter of hours. Call him FIRST! I'm almost glad I hit a pothole and broke a wheel!

I have bought a Mobility Scooter, a Walker and rented a Wheelchair. They are very knowledgeable and…read morehelpful. The just moved to Parthenia and Wilbur from Lurline in Chatsworth. It is our go to place for People with Disabilities. Reasonable Prices as well.

I have been going to West Val Care Pharmacy for years and always have a great experience. They are…read moreextremely friendly and helpful and I truly honestly recommend trying this pharmacy if you are looking for a pharmacy that you will be happy to go to.

I unreservedly recommend this pharmacy. They are the most conscientious and caring group I've met…read morein a long time.

A wonderful family owned business. Sondra was my first contact over the phone. She checked on the…read moreinventory for the walker that I wanted. I was in dire need because the brakes were not working at all so I wasn't able to leave my home. I thought it would be a week before I got the walker but the next day my walker was delivered!! Carlos who delivered it was so kind! I appreciated that it was so quick! And Juan emailed me my receipt with no problem. I highly recommend using this company!! They are professional, kind and efficient!

We rented two mobility scooters for a day at the "massive" Huntington Garden, Museum and Art…read moreGalleries in San Marino, California. Carlos was my hero for connecting with me by phone before the actual rental time. He explained where to meet with him, in detail. This was important because the Huntington Gardens had construction going on at their front entry gate, so Carlos guided me to an alternate entrance and THEN TO THE DROPOFF SITE on the Huntington property. Quite a gambit. Anyway, Carlos has the best personality. He is gracious and warm. He was prompt in meeting for the drop-off AND for returning to meet for the scooter pick-up. I called him to PLEASE pick up the scooters about 1 hour early, as we were both tired from our adventure. Carlos got to us early and with a smile. The two scooters we rented were excellent for "zipping" around the large property. The property is 207 acres, so trying to do that tour on foot was impossible for us two seniors. Really nice equipment that held it's charge. It was easy to handle indoors (in the galleries) and outdoors (commuting to and through the many gardens.)