Jeremy Came to our home For what we plan as an extensive remodel. Spent about 30 minutes with us talking a variety of options. Discussed next steps. Never heard back despite email and phone calls. Would never recommend. read more

They must have too much business, I sent them designs for our 2 bathroom remodels and tried to set up time to speak with them about it. After the initial email, they did not respond even once despite several emails from me. With customer service like that, I would not trust an important project to them. read more

We hired Model Remodel to do a little updating on our newly-purchased home (built in 1949). The house had undergone some recent updating, but we wanted to knock down a few walls and get rid of some carpeting. After a while it became clear that we were doing an almost full remodel of the main areas of the home! The Model Remodel team was so great to work with though. Jason L walked us through a lot at the beginning of the project, then handed us over to Jasun S (who was our project manager) and George (who was the one that did the most work on the house). I can't say enough good things about them. They worked on the house before we moved in, so they got to know our neighbors before we did, and they represented us really well. We've heard about how friendly they were, how professional, and how respectful they were of the neighbors and neighborhood. The work they did was really top-notch. I've learned to have a very keen eye for small details now (thanks to Jasun), because MRM notices every small little thing and they don't settle for less than perfect. As mentioned earlier, the house had undergone some updating before it went up for sale, and thank goodness we had MRM come in afterwards; they cleaned up so many things that the previous contractor did wrong or poorly...it seemed like every time they opened up a new wall we found something else that was wrong (to quote the electrician, "this is one of the best hack jobs I've ever seen, but it's still a hack job.") We went into the project with a vague idea of what we wanted (remove walls and carpeting), and as the project grew, Jasun S did an excellent job of walking us through options, offering advice and guidance when it was needed, and educating us throughout the process. Both George and Jasun S were more than willing to go above and beyond what I would consider 'normal' customer service to get the job done, and to make sure we were completely happy with how the project turned out. They even salvaged siding from another job that was due to be thrown out in order to give us the warm and wood-sy man-cave we both wanted! One of the best parts was a custom-designed and built wine storage drawer under the stairs; it holds over 50 bottles of wine, and easily slides under the stairs to maximize the space and allow for more storage. It's definitely one of the best talking points of our whole house. It's been 4 months since they completed, and there's not a day that goes by that we don't stop, look around, and exclaim "I love our house." We really do, and I know that it is because of the care, craftsmanship and quality that Model Remodel put into it for us. I would 100% recommend them to anyone looking to do a remodel (or new build), regardless of how big or small. read more

MRM did our remodel last year. Everyone involved was amazing. I cannot say enough good things about this company. Do yourself a favor and use them! read more

Model Remodel did a complete remodel of our 1940s house a few years ago and they were amazing. The quality of the work is top-notch, and great attention to detail. The entire crew was a pleasure to work with. I miss our weekly meetings! Our neighbors also had nothing but great things to say about how clean they kept the site, and their professional manner throughout the whole project. Working with our architect from CAST Architecture, we reviewed bids from four contractors. Model Remodel impressed us with their commitment to green building (we got a 4 star rating!), high quality work and sense of integrity/personal pride in their work. They were not the lowest bid (nor the highest), and would make that extra investment in Model Remodel again. Like any big project, there's always some surprises along the way. Jason was nothing but professional and helped us to find solutions together to move the project along. And now we've got an amazing house and I'm proud to show to friends and family. Its been over two years now, and the only issue came up right after we moved in. Jason had his team out immediately to put things right. Thanks, Jason!!! We'd do it all over again! read more

Don't waste your time with these guys if you have a "small job".... I guess that means under 100k? It took them almost three weeks to tell me they were dropping me because they basically got swamped with several new projects. Isaac was very nice when he came back but I sat around almost three weeks waiting to receive a bid...as he kept telling me..,, "next week.....next week." So now I've got to get some more bids. I realize that Seattle booming....., so much for the little guy once again.... although under 100k is a fortune to some of us. read more

It is a pleasure to recommend Model Remodel. We have done a major project with Jason's team almost every year from 2010 to 2018. In 2010 we remodeled the master and guest baths taking each room down to the studs - including the floor and ceiling. When we couldn't find a bathroom mirror frame we were looking for, our foreman Charles found the walnut burl we wanted at a mirror shop and built it for us. In 2011 he solved a wet basement problem. After pulling down a back wall in the basement, they determined there was water seeping through the concrete foundation. The solution was a French drain that ended the water build up. When they went to replace the basement wall, which was a yellow cedar, they could not find new boards that matched the size of the older boards on the rest of the walls. So they ripped the new boards to match the old boards. In 2012 we asked Model Remodel to do a new kitchen. Once again, we took the ceiling, floor and all walls down to the studs. We added new custom cabinets, new sink and stove and dishwasher. They did an amazing job installing marble counter tops and creating a new pantry which added efficiency and an enhanced look for storage. In 2013 Jason's team created a TV room in our basement. They moved a door, rebuilt an espresso bar, pulled Ethernet and coax cable to the TV site, and modified cabinets on another wall to create space for a piano. As part of this project, they enclosed our washer and dryer behind doors to "finish" a bath downstairs. In 2014 Model Remodel did a complete re-landscaping of our front, side, and back yards, to include a new back porch (that incorporated intricate wrought iron custom-made porch sides), construction of a flagstone and granite barbecue island, restoration of a decayed soil retention system, installation of flagstone paving throughout, plumbing and wiring for a backyard fountain (which involved sub-contracting and supervising a huge crane and its operator), and wrought iron hand rails on the front and back stairs. In 2016 they fixed a leaking pipe in the basement, in 2017 they installed radiant heating panels in the basement, and last year they painted the back porch, garage and trim on the house. As you might expect, If we didn't have the highest regard for Jason and his team we would not be requesting their help year after year. They show up on time and do excellent work. They run their company as a business and operate very professionally. We met with our foreman, and sometimes Jason, each week to review what they had done and what was planned to do the next week. After the meeting we would give them a check for the prior week's work, and they furnished the detailed billing in advance for our review prior to the meeting. They completely protect the premises from the construction dust by using floor-to-ceiling plastic constraints in the areas not affected by the work. Their communication is good, and agreeing ahead of time on what will happen when is part of their normal operating procedure. They provide a detailed estimate of expenses and if you choose to add tasks or upgrades, they provide a change order so you know the approximate cost. Their entire work force is customer centric and they always try for the best solution. read more

Model Remodel has done 3 major remodels for us over 4 years, all while we were living in the house (major kitchen remodel involving moving walls & plumbing, etc., a basement playroom, and our master bed/bath suite). We were so pleased after the first one we didn't even put the other two out for a bid. Their team is extremely professional and very experienced, and the workmanship is top notch. Equally important, they are honest, hardworking, friendly people whom we were happy to have in our home (and they were fantastic with our two young kids and our dog). HIGHLY recommend! read more

We submitted an inquiry to Model Remodel for a remodel of our garage. Isaac got back to us within an hour - amazing! Unfortunately, we are not located in their service area, but Isaac was quick to recommend someone closer to our home. While we're sorry to not get the chance to work with Model Remodel on our project, we are SUPER impressed with their customer service! read more

We hired Model Remodel to complete the design and build of our attic space remodel. The project turned a dreary space into a gorgeous master suite with a brand new bathroom. Their in house designer did an excellent job creating a space that included the top items on our wish list as well as some touches we didn't even contemplate. She understood that we did not wish to enlarge the space, but rather wanted to work within the space we had. The remodel went extremely smoothly. MRM is highly professional and although their bid was not the least expensive bid we received, our experience was one that epitomizes the phrase "you get what you pay for." We had never been through a remodel and had heard many, many horror stories, but our experience was only positive. We thoroughly enjoyed the process! Weekly meetings were held with the project team so that everyone was aware of the status of the project. Our project manager and site supervisor were communicative and answered all of our questions promptly. We always felt like we knew what was coming around the bend. The quality of work is high and the suggestions we got along the way from our designer and site supervisor were very helpful in making final decisions on finishes. Our house was kept clean throughout the process, which we greatly appreciated too. The billing process was simple and easy to understand. All in all we would hire them again and have been sharing our wonderful experience with our friends, family and acquaintances! read more

ModelRemodel just completed an almost complete remodel of my house of 35 years. They did a marvelous job and were wonderful to work with. My neighbors even told me how nice the crew was and marveled at the fact that the job site was so clean (No nails in tires from these guys!). The house was always neat and tidy (as much as it could be) every time I stopped by. They were patient with me while I tried to make some major decisions that had to be made along the way - and made suggestions on how to contain costs. I really ENJOYED working with Jason and Corey and my project supervisor Rick. Kudos to all the team. I also liked the 'built green' aspect - in fact it turned out to be very important to me. I won't be using them again because I don't have anything left to change ... But I would recommend them to my friends and family. I couldn't be happier with the job they did. read more

Model Remodel renovated my parents' kitchen and family room...transforming it into a fantastic great room entertaining space. They created a detailed estimate based upon our design and helped us keep costs down by recommending alternatives for various more expensive options we had identified ourselves. They did a fantastic job and were on time and budget (after incorpating additional projects we gave them during their time with us). They were also extremely neat, patient, great communicators and very easy to work with. Jason is fantastic and his team follows his example well. It has been over a year since we worked with them and we have not once had an issue. Their work has lived up to their promise. Thanks guys!! read more

Our kitchen was completely remodeled this summer by Model Remodel and I cannot say enough great things about them! We loved all the guys who worked on our project and by the end I felt like we were friends. From start to finish, they were expert craftsman and very professional. They kept the job site really clean and were always respectful of our neighbors, & our yard throughout the project. I was impressed by the level of detail that they provide in their work. Our carpenter George even went out of his way to find a small piece of decorative molding to match the one piece of original molding we had left in the kitchen. It looks like it's always been there and it really makes a difference. I had a lot of design ideas but needed advise on certain things that they were happy to provide. Our kitchen came out even better than I imagined and I love it every day! Thank you MRM! I will hire you for my next project! read more

Modelremodel redid our bathroom earlier this year. We came across these guys as a referral from a friend and we're totally glad we found them. They did GREAT work, were easy to work with and cleaned up after themselves magnificently (seriously, that's a big deal to me). They ever got along with our two nosey dogs without any trouble. The project came in a little bit late but truthfully it was probably our fault as we had a hard time deciding exactly which direction we wanted to go on a couple of fixtures. Overall,I highly recommend them and will likely go back to them if we need more work done. read more

The people at Model Remodel do expertly crafted work. As a bonus, I found their people to be polite, respectful... professional in every way. What more can you ask for? read more