Great experience with customer service. Served my friends and I on time. Would recommend 10/10

I really liked this location compared to other Mod Pizzas.. service is always friends and HUGE credit for always carrying vegan cheese and toppings. This is so important for folks who cannot eat dairy. Thank you ! Only feedback - would be great to have some simple vegan dessert options and more drink options too; and the locations could use a few updates. read more

MOD Pizza - Fast Food Near Me - Naperville, Illinois

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The young lady that made are pizza was amazing, I wish I could remember her name. I said to her that we wanted our pizza well done and to ask us before he cuts the pizza.. She wrote on ticket too and told young man BUT of course young man doing our pizza was AWFUL and didn't listen at all. he cut my pizza and handed it to me in the box and I said I asked for it well done he looked at me very confused when I stated this isn't well done. It was already cut so he didn't know what to do and the young lady restated "I told you were supposed to ask them before you cut it". I've had this reoccurring issue that's why I always ask them to ask me if it's done enough before they cut it. Another thing is they always used to ask if you wanted any sauces he did not ask at all, and when I asked him for sauce, he seemed pissed off. definitely will NOT be visiting this location again. My pizza is literally RAW DOUGH. I'll drive a bit further to another location. read more

I know it's fast food and not the best pizza on the planet, but I still really like it sometimes. I love a cracker thin crust and I love that I can order a mini and keep my calories in check. I also love that it isn't greasy. I never feel sick after I eat it The pizza always comes out pretty quick and always with friendly service No table service. You pick up your pizza when they call your name and get your own drinks. It has a parking lot nearby and a parking garage across the street. Very convenient. They do offer delivery though read more

MOD Pizza - "Build your own" - Pesto, spicy chicken sausage, ricotta, and tomato - Fast Food Near Me - Naperville, Illinois

I ordered a small pepperoni and cheese pizza. It was a great pizza with the no name cake on the side. The pizza was great with a thin crust which I love. read more

Service was absolutely excellent and working so hard. They made a really great pizza that tasted amazing!

I've been to this location a few times and enjoyed the food and experience. My wife and I visited a few days ago The pizza was great. My wife got a caesar side salad for $7 that was seriously puny and nothing more than a small handful of lettuce tossed in a bowl. My bigger issue was the guy that took our order. He spoke very quickly and softly. I had to repeat instructions several times or ask him to repeat what he was saying. My requests were met with the same machine gun delivery. I honestly think he was being purposely rude. I don't think either of us received what we wanted when we walked in. Very annoying. Any way, if you go, the pizza was fine. Skip the salad and pass on the $3.00 soft drinks. read more

Pizza was fine. Still left hungry. Nothing great. Nothing bad. Nothing memorable. Won't be back... and I like my pizza. Gia Mia pizza is great. Giordanos thin is great. Even papa John's is memorable. Oh, they do offer a bunch of sauces you can dip your pizza in which was sort of fun. But they kind of frown at you if you get too many. ‍ read more

Best service ever! The staff was so polite and awesome. Area was clean and staff was awesome.

The restaurant is really poorly maintained. Garbage everywhere, dirty tables and spills on the floor. Very disappointing for downtown Naperville location. read more

If I could give ZERO stars I would. Paid for a pizza and asked for a cup of water and the lady cashier would only give out sauce cups for water. She did this to multiple paying customers, not just me. It's 90 degrees outside today and can't give a cup of water to a paying customer?? Horrible service with attitude too. They said so many people steal soda that they have to do that but why punish paying customers?! Find another solution instead of sauce cups that hold 30mL of liquid. I will never go to this place again and would never recommend it. Fire your employees that worked on 8/15/25, your business might do better. read more

Affordable wood fire pizza that you can make your way! They have pizza that they have on their menu as well. It's like a CiCi's but 1,000 times better and with a fire grill oven. The cheesy bread is not like your typical cheese bread it's a whole pizza, may hold off on ordering that. read more

MOD Pizza - Fast Food Near Me - Naperville, Illinois

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Food was fine but the place was a mess. Dirty floors and tables. It was just me and another patron in there.... Not busy. When I said the tables were all dirty, I just got a vacant star. read more

Cute little pizza place, with great pizza menu! You can built your own pizza too from 30 options of toppings available & various drizzle sauces at the end. They have a kid size pizza too! I got the built your own MOD pizza with veg toppings. They have indoor seating as well. read more

MOD Pizza - Built your own MOD pizza - Fast Food Near Me - Naperville, Illinois

They refused to serve me water cups and the worker was rude and incompetent. On gang that shit was terrible, I cannot believe the true hatred for their customers. read more

Amazing service ! The pizza here is pretty good especially for a fast food pizza chain. I love that they have plant base Italian sausage and plant base cheese! This location stays open lates which works for them because all of the other quick food choices downtown close by 10. Would I come back ... yes for a late night pizza run! read more

MOD Pizza - Local wall - Fast Food Near Me - Naperville, Illinois

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Service: Has many selections of drinks and pizzas. The spicy chicken still has a pinch of spicy news, but not too much that you have to drink water. The cheese is also very soft, creamy, and mouthwatering. Yet, the mushrooms have a strong taste. Other: Has an app for the restaurant, where you can order online. Plus, when you set up an account, you get a free, tasty, No-name cake. Also, for each dollar you spend, you get a point. The more points you get, the more, the better the rewards. Ambiance: The tables have many crumbs on them read more

MOD Pizza - Jasper Pizza (With Spicy Chicken) - Fast Food Near Me - Naperville, Illinois

This what you get when the staff just doesn't care. Overall quality of the mod pepperoni pizza is an unqualified meh on flavor, mouthfeel, and crust. The flavor profile just wasnt there. The italian salad was not made fresh and, sadly, I had to return it when i grabbed a forkful and along with it extracted a long black hair from the bowl. Im sorry you had to read that btw. I was offered a replacement but opted for the refund. Not going back. Not ever. To whoever invested in this business, you gotta spend time on premise and observe whats going on. read more

Great place to get a quick bite of pizza or a bigger dish for home. We are in and it was a great experience. read more

Wow. This place has gone down. I hadn't gotten a pizza in maybe a year but wanted one today. First off I think they're smaller. And they really skimped on the cheese. I suspect too that the quality of the cheese isn't as good as it used to be. Just didn't taste good. Didn't bake it long enough either. Not gonna go back. read more

Awesome pizza for the price, with great service!!! If you like great food with a smile, at a good price, definitely worth the trip to Mods!!!! read more

Juan was a great help to me yesterday, along with the other girl working with him. Very sweet and accommodating. Thank y'all!

Been to this location a couple times now. I'd say they're pretty consistent with the pizzas. Nothing fancy, but also just worth going for if you're by the area and not trying to spend too much. As downtown Naperville food could get quite pricey. read more

The white guy with long hair he had an ugly bandana on. Was RUDE ASF he was already in a bad mood when i entered. And when i ordered he looked so annoyed. He was rude to all my friends. I was excited for my pizza but not he RUINED MY DAY. He even got super cocky and waved at us mad to tell us the pizza was ready. MOD needs to reevaluate their employees. I work in customer service too and have never acted like that. read more

Great tasting pizza that's fast and affordable! MOD = Made on demand. I like the company's to feed their employees and give back to the community. It's the type of business I love to support. When it comes to pizza, I'm all about the crust and MOD does it the way I like! It was thin and crispy yet chewy - AMAZING. Everything else was just as good - the sauce and the ingredients were fresh and quality. Since this location is in downtown Naperville, parking can be a challenge but there's usually a spot in the parking garage nearby if I can't find one in the outdoor parking lot. ....| \ _ , , , - - , , _ , .../ , ` . - ' ` ' . _ \ - ; ; ; , _ ..| , a - ) ) _ . ; . ( ` - ` - ' - ' ' - - - ' ' ( _ / . _ ) - ' ( _ \ _ ) read more

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3.5 stars The pizza I got looked great. The price of $8.27 was fair. The food was prepared quickly. The crust was nice and crispy. But...there wasn't much flavor. I had plenty of veggies, basil, parmesan, and garlic, but still not much flavor . Even the garlic pieces by themselves had little flavor, meaning they weren't fresh; probably jarred (which I suppose is expected at this price point). The inside is spacious, and there were a lot of parents with small kids. Service was friendly enough. read more

MOD Pizza - Fast Food Near Me - Naperville, Illinois

I love MOD Pizza and being able to build my own pizza exactly the way I want it!! The blackberry lemonade is amazing and is a must every time I stop in!! Staff is friendly and they move rather quickly for how busy they typically are. read more

MOD Pizza - Fast Food Near Me - Naperville, Illinois

Pizza was fine but I have NEVER seen this place as insane as it was tonight. Due mostly to a party of boys (8 y.o. or so) absolutely screaming their heads off and getting in the way no matter where you turned in the restaurant, including on the stairs to get out to the parking lot (liability waiting to happen!). If a parent was present it sure wasn't evident. This is when a manager desperately needed to step in and tell them to pipe down because it was off-putting to literally every other person in the shop. I don't exaggerate when I say that we only stayed long enough to order and get our pizzas to go and my nerves were utterly on edge by the time we got outside. Seriously, Mod, you can create a better environment than this. read more

My pizza was acceptable and it was fun experience picking out the toppings . It's really more for young kids high school and college .

I know this is a chain and I know the assembly line approach may bother some, but this is the best pizza in Naperville for thin crust pizza. Given there has to be 20+ pizza shops that is saying something. It is refreshing that you can pick as many toppings as you like for the same price. The kids that work there are always friendly and responsive. Back to the pizza... For me, the crust is the most important. Thin with firm structure and a nice chew. I like mine a bit on the charred side. Mod has the best crust! Fair price, great service and the best crust! My favorite. read more

MOD Pizza is a favorite in my household especially on the days we don't want to cook. I love that they have something for everyone from pizza to salad served in bread bowls and you can choose as many toppings as you like. It gets very busy but the staff is very friendly and they move quickly. read more

MOD Pizza - Fast Food Near Me - Naperville, Illinois

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Really good pizza. Probably been in here over a dozen times and the staff is always friendly. For some reason they put pick up orders on a shelf away from the oven. Lame. So if you are picking up, don't be late or you get cold pizza. They need to fix this. read more

Walked in right at 9 and was told they were closed. The website and door says 10. Not to mention someone was eating in the store. If you are gonna close the store before it's even closed at least lock the doors or put a sign, or change your hours if you're too lazy to be open an extra hour :) read more

We always pass by this joint everytime we are at downtown Naperville. We decided to try it out and we were not disappointed. The place is clean, nice and well-lit. We were greeted by a big hello by the entire crew in the kitchen. The wall was decorated by pictures of i guess all the guest that came in the restaurant. Its like the "subway" version of pizza! You choose the size of the pizza and the toppings you want to go with it. If you are overwhelmed with the choices, they have a classic that is listed in their wall and they will make it for you. It is not expensive too! At $7 you have a dinner. Plus they serve alcohol too. Now the best thing about their pizza? My 3 year old picky eater loved it!!! We got a 2nd pizza just for her! read more

MOD Pizza - Wall of pictures and menu - Fast Food Near Me - Naperville, Illinois

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I had been trying to get to this place for a long time! I was very happy that I did and will definitely return! I enjoyed the friendly service and the food was very reasonably priced and fresh! I love pizzas that are light and crispy so this was right up my alley! read more

Food came out very quick and the service was top notch. Debbie and her team are very polite and know how to provide a great experience with a comfortable atmosphere. read more

A-Ok as Yelp Would suggest is exactly what you will get from Mod. Mod allows you to make something delicious for yourself using decent ingredients and pick it up no hassle. The environment inside is also nice and classic pizza shop. They do these things perfectly and that is it, based on my experience. If there is more to Mod someone let me know but honestly its perfect for what it is. You aren't getting the best food or service (like a sit down place or craft dough) but you are getting insanely great consistency. It's like the Starbucks of Pizza but one tier up. My rating system... is based on the local area and not of the world wide scope of quality & service. Comparing an experience in Berlin to Nepal wouldn't serve either justice. However judging each establishment based on their neighbor is a great way to determine the relative quality of an establishment. 5/5 - The most stand out performance compared to all other places of service in the local area (almost shocking) 4/5 - The highest level within the context of the local area (great/fantastic) 3/5 - On-Par with local area (Edible for all persons/usually good for families or a quick fix) 2/5 - Worse than other options locally (worth it only if it's the only thing open) 1/5 - Should seek new management or completely reinvent themselves. (This review is after several trips to the establishment 'pre or during' COVID-19 and does not reflect the status of the shop post pandemic) read more

So I'm gonna have to downgrade my experience here. Never had this issue at any other mod location but when you ask them to put cheese on your pizza, they look at you like you asked for a kidney. I had to asked the pizza maker to put more cheese on my pizza 3 times and I would consider that a normal pizza. I never get a pizza with "extra" cheese. They advertise it by saying get your pizza the way you want it for the same price but be careful when you ask for cheese. The attitude of the staff isn't as friendly as other locations read more

MOD Pizza - Fast Food Near Me - Naperville, Illinois

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My favorite pizza place! From the moment you walk in the door to the moment you leave, best customer service ever! You can create your own pizza and add extra toppings with no additional charge. The employees are very nice and welcoming. Pizza is delicious to say the least! read more

If you are a pizza lover, MOD is the place for you! Pros: Customization - MOD offers a plethora of options for everyone who loves pizza. From gluten free options to meat lovers delight, you want it, you can have it exactly how you want it. Staff/Employees - I have had only pleasant and above and beyond customer service every single visit to MOD. The staff is always willing to share recommendations and happily accommodate each guest's request. Outdoor seating - My friends and I enjoy sitting outside during the warmer months as we engage in conversations around our unique pies! Cons: I do not have much to say other than the fact that it can get crazy crowded on the weekends. Haven't tried MOD yet? You are missing out! read more

MOD Pizza - Fast Food Near Me - Naperville, Illinois