Highly disappointed!!! I've eaten at several other locations and have never had this crappy of an experience. Placed my online order and was so excited about this location opening in my home and work area. Placed my 12pm pickup order and arrived by 11:55 am. I head to the online pickup area and there's two women directly in front of me, trying to get someone's attention to ring up their online order. A young woman with bright red hair rings them up and sees me directly behind them waiting my turn. She then ignores me completely, like I was a ghost. She proceeds to fondle the inside paper of two pizza boxes, after touching the register, then goes to wash her hands, and then plays with 3 pizzas in the oven. She continued to ignore me, having me waiting for her to ring me up so I can pickup my order. I stood there for several minutes and decided to leave since not one other worker even made eye contact past their little area. So, I left. I didn't pay online ahead like they offer. The woman called about 2 hrs later and I told her why I didn't pickup my order. She apologized and offered me a pizza. I thanked her but I honestly won't be bothering for a while until I know they have it together at that place. read more

Came here before they closed and they all were very friendly it made my pizza taste even better. As me and my children were leaving they all said "have a good night" and my heart melted because they are young still kids to my eyes but very responsible or mature if I was to say... the food was fresh and everything overall was really good. This restaurant just won a customer read more

I enjoy eating their cauliflower crust pizza! I eat Mod pizza when I need to eat healthy as they have many veggie topics.

If I can make a review without selecting a star I would, I just want to say I had such an awful experience. First there was 3 young guys "working" the one who was putting the pizzas in the oven was wearing adidas slides!! So unprofessional and unsanitary. Second of all the whole place was disgustingly dirty the trash completely full, tables were not even wiped down and trash everywhere, dishes stacked to the brim and the floors were so dirty!! While ordering the boy helping me was wiping down the counter and all the toppings that were already on the counter went back to the counters which was disgusting, the floors in the work station was even worse than the floors in the lobby trash everywhere and it just looked like the boys didn't even bother to clean the whole shift, honestly so disappointing because they just opened up that plaza and it already looks like complete shit especially when places like this are allowing their employees slack off and leave everything a mess I don't even want to mention that I didn't see any of the employees clean up after they were done making the pizzas they were all on their phones just standing there while the whole restaurant was disgustingly dirty read more

The food intake and pick up counters; the design is bad, customers are directly over the bulk food. The spit and other debris coming out of a customer's mouth is going into the bulk food. Please fix that design of the glass so customers' germs are not going into the food. Because I really like your food but since I noticed that I am grossed out. Your staff wore masks so that is great. read more

Have visited here a few times, always a long wait to place an order and receive the food. Tonight we tried ordering online in advance. Still ended up having to wait for a long time within the store as the pizzas weren't done until 20 minutes AFTER the promised time. Finally got home and opened the pizza box. My order was completely missing the Chicken and my wife's order was missing the ranch and Buffalo sauce (even after requesting extra buffalo). This isn't the first time they've made the order incorrect either. When made correctly the food is OK, it not worth the hassle, won't be visiting again. read more

I love the pizza, but the service is so bad. The person that was taking my order was speaking with such a rude tone, he acted like he was having tantrum because he didn't want to take my order. I then literally watched the two male employees start arguing about who is going to serve me. I was the only person in line so I just left. This was such a bad experience. read more

First time trying this place and I'm not disappointed in any way. I did an order over the internet and set a specific pick up time. Not only was it ready and fresh, but the girl who brought it out was so friendly. They had made a little mistake on 1 pizza but made a whole new one the way it was supposed to be, no extra charge. Going out of their way to make sure their customers are happy is great and another reason we'll be back read more

Friendly staff, delicious fresh pizza the location's always clean for your choice of dining in... 100% recommended

I visited MOD pizza Friday evening and I was terribly disappointed. It was around 9pm that evening. The customer service was awful, there were 4 people working, they were folding pizza boxes and no one seemed interested in taking my order. When they did, it was as if i was bothering her to make my pizza. No eye contact, mumbling could hardly understand the questions. My pizza was not cooked well at all. The crust was soggy. Not good at all. They didn't even cut my pizza all the way. I had to tear my pizza apart. Ridiculous. I was really excited when MOD came into the neighborhood. However, it has been a lackluster experience both times, this was my second visit. First time was okay, i thought it could be better but i chalked it up to being new location, but this 2nd visit was worse. read more

Came here with my family. I've been to other locations. First impression, workers are unhappy and irritating to talk to. Cashier looks unhappy to be here drawing stick figures on her note pad. Manager on her phone. Cooks were on point. Not a great customer service experience. Ordered their garlic bread, had them remake it cause they added too much rosemary it was way over powering. Still wasn't the best garlic bread yet. Pizzas where mediocre. It was just off all around. Sad cause I was excited for more restaurants to him our community here in Laveen. I would save my money next time and head out to a different pizza spot. read more

I have been to a lot of MOD pizza joints and this one is by far the most irritating. I don't like to speak up much so that's on me but when they hand me a burnt pizza top and bottom I was a little mad. Then when the burnt pizza is cold in the middle it thru me for a loop. read more

Love this new location! Great food, awesome staff, and a hands on management team. :)

Great food and great service! Would definitely come back again! Glad to see Laveen getting more restaurants in the area!

I gave this location two tries, first time was door dash's fault now this time they have no excuse. Employees were nice except for one, she had the audacity to ask me pull up my mask after an employee walked in without one. Aside from that the pizzas were made cheap. Not nearly enough sauce or cheese! When I take a bite I'm not supposed to have the roof of my mouth ripped off. To make it even more cheap I asked for a cup of ice so I could drink the bottle sprite I bought there and she gives me a water cup... no cup with lid or straw? Maybe I'm high Maintenance but I didn't think that was asking to much. read more

We got a salad and pizza. The salad was amazing. I would go there just for the salad. The pizza was more than disappointing, The crust was OK, but the toppings were virtually nonexistent and what was there was tasteless. If you like a good salad, this place is amazing. If you like a good pizza, go someplace that has good pizza. read more

First time in. Very friendly staff and clean inside. I usually don't like thin style pizza but they had a great style to it. Fam and I were very impressed. 5 of us fed for $40. read more

Really enjoy the energy the employees give right when u walk in the door. Salads and pizzas are amazing! Great atmosphere good music!

The staff was friendly and they are good about giving you plenty of toppings. It was busy the night I went but the staff remained calm and friendly and even seemed to handle impatient customers very well. Also was very satisfied with my pizza. Great as always. read more

My daughter and I came to eat lunch on a mother daughter outing and the staff and so welcoming and warm. The pizza was amazing and the prices are great. We will definitely be back and bring friends especially for service. It was a good experience all around. Thank you Mod! read more

Great service! We had never been to a mod pizza before so we didn't know how to order as it is a weird system but it was explained to us and the pizza was done in less then 10 minutes. We were skeptical because previous reviews say the pizza can be burnt or in general bad so we just ordered one small pizza for the three of us. We all enjoyed it a lot we had ordered the jasper pizza! Overall its a great place to go when your hungry or are craving pizza! read more

Something is very wrong with this location. Bad customer service, employees have no training , cross contamination. Sucks I love mod pizza and this location ruins it. read more

I tried this place for the first time today. I ordered online to pick up. I got my pizza and didn't notice it was wrong until I got home. I called and he said he would take care of me. He not only made me a new (perfect) pizza, he gave me the wrong one and refunded my money! That is customer service!! The pizza was amazing and I will be back! Thanks, guys!! Great job and great pizza! read more

This place has good pizza BUT only when it's made correctly. Every time we come here it's a bunch of teenagers and they play too much and ruins the experience read more

Just had my first and LAST meal at Mod Pizza near 59th Ave and Baseline. the food was under-whelming but better than PrPoorison food

Was disappointed in the service. Forgot items from my delivery order and blamed it on the Uber driver. Said wouldn't give a refund, and didn't care when I talked about it. read more

Order three 6" pizzas and a salad on-line and my husband went to pick it up... It was the worst pizza! It had zero flavor and was just to small. I was expecting it to taste more like Fired Pie but NOTHING like Fired Pie. Also the salad was missing a few of the ingredients requested and the items that were included were really small pieces. My husband was so excited to have Mod Pizza in our Laveen neighborhood but unfortunately we will not be eating there again, just was't worth it! read more

Had a great experience! Tried the "Meaty Mushroom" and it was cooked to perfection. Also had the Caesar Salad, no complaints on the Laveen location. read more

I have been living here for 10 years and when i saw mods being built I was so excited. My first time in they were so friendly and fast, they got me in and out but also made me feel welcomed. Everyone should go there. read more