They were polite and caring people - two young men showed up one worked one helped as needed -…read moreafter an hour and half working on bathroom sink and kitchen sink the one young man went under the house and discovered the kitchen pipe had a hole in it - within 5 mins he charged me $95 said he'd come back with boss with estimate next day - poof they were gone - never heard back from them Then next day we used Rooter Man, LLC again nice gentleman came - turns out they were all nephews in the family - then things turn to hell - we explained the issue and what happened and how we were abandoned - we agreed sink drain needed estimate - he went under and viewed the issue - decided to work on bathroom sink and fix that for $150 since we wasted $95 day before and they were nephews - he didn't have a watch or phone on him - 4.5-5 hrs later he fixed the bathroom clog - his boss called US TWICE to contact him and check on him because if time - gentleman admitted he lost track of time and didn't realize he'd been there that long - ended up charging us $361.25 - problem I had was he didn't track his time despite us telling him and checking on him - he promised to come back and give us estimate - no call next day - we called they denied knowing us we provided details - response "OH" - well we will be out after he finishes his current job for estimate - again no call another day no water usage - 4 days now Here's the issues I have - we were honest and said we were concerned about price because we are on disability - we were honest about it and said estimates would help - then find out both companies refused to come out for estimates because "we don't have money" our disability and senior status was used against us - I had an issue either this along with the extra costs for repair because person on site chose not to track his time - then denied service - then the gentleman threatened physical harm on me because I dared to question their actions and choices and said I had an issue with moving forward with a $100 check he was given - avoid Drain Master and definitely avoid Rooter Man, LLC in Toledo if your a senior citizen and/or on a fixed income these people will rip you off and treat you badly they have no respect or decency

The guys went right to work, explained what they were going to do & how much it would cost.read more

I have used GLEC for three projects on two different properties. Three different teams have…read moreresponded. Office staff has always been courteous, helpful, and professional. Cleary explained fees. The guys doing the work have all been fabulous. Reliable, on-time, take time to listen and explain options. Work completed on-time and within initial estimate. The third projected required getting some hardware from the warehouse and rather than wasting time on the first visit to go retrieve it and come back, Tyler rearranged his schedule to come by first thing on day 2 to complete what turned out to be a bigger than expected project. Highly recommend this company for any and all domestic electrical project.

About a month ago I reached out due to electrical damage to my home and the receptionist was awful…read moreand left me dumbfounded. In a 3 minute phone call, she told me the rate was $300hr 6 times and I had to pay in full 3 times. While she was highlighting that, she got frustrated with me and kept cutting me off because I could not tell her what exactly needed to be replaced. My home took an electrical surge and I wasn't an electrician. These folks do good work and my family uses them when needed. I found the electrician's card from Great Lakes that did work for us last time so I'll be contacting him directly to see if they are available to finish up one of the stages we are at. There was no issue with the amount/rates being charged, that's the part that dumbfounded me

Stay away!! I paid for a generator in August 2024. The owner cashed my check three days later and…read moreas I write this review, I still do not have my generator. He has given me all kinds of excuses and ghosted me. Police are involved.

Needed a 240 v plug installed and line ran for my electric dryer. Ryan came out within just a few…read morehours of me calling and got it all done in 30 minutes! Super efficient and friendly. Charged the exact price we discussed on the phone. Would highly recommend.

Max did an excellent job installing a propane conversion kit to my old gas stove. At first it…read moreseemed the stove was too old and the part no longer available. He persevered and found the right part. Got the job done quickly and carefully tested all adjustments before wrapping up. Very reasonable charges for the time he put in. Would definitely call on him again.

The food was good but the driver eft food near door in 25 degrees weather and never rang door bell…read moreto alert me the food has arrived. Luckily I walked by living room and seen a car in the driveway leaving which indicated the food stayed outside for a very brief time and was still warm. Ringing doorbell or knocking hard on door to alert homeowner the delivery is outside should be mandatory.

We can't thank Steve Johnson, president of AAA Standard Services, enough!…read moreAt 5:30 on Christmas morning, we woke up to a busted hot water heating pipe in our family room. Within a short time after placing a call to AAA, Steve was at our door. He was able to extract most of the water from our carpet. Before 10 a.m. our carpet had been removed and hauled away by Steve. He brought in big fans and a dehumidifier. He and my husband located the fractured pipe. He went into our crawl space to locate any other possible problems. We can't thank Steve enough, he went above and beyond and all on Christmas morning! We highly recommend this company! Jean K.

On a Saturday night we encountered a sewer back up. We called and this service was very friendly…read moreand sympathetic. He said they'd have someone out to look at issue and proceed from there. He was up front about wait as it had been a full day and all crews were currently out. We had someone within a 2 hour window. He told us that at 8:00 am on Sunday prompt we would have a full team. Happily, they showed up and within 3 hours they were in and out. Left us with two power blowers and a dehumidifier to run for 24 hours. They handle the work with insurance co- we paid deductible. Crew worked hard, were professionals and hauled debris away. Highly recommended!

I called during the holiday break (December 27th) and Jonathon answered the response within 2 hours…read moreand was very factual and gave answers via text. They were able to come out in 2 days and were here for 3 hours before figuring out what was wrong (we didn't know why I had intermittent power in several rooms) and after thoroughly investigative, him and his partner put in 3 new outlets and new wiring. And my favorite part was that the two men cleaned up the area they worked in, put the furniture back, and was very efficient. I would highly recommend Jonathon and his crew for your electrical needs :)

your technician Thomas D was excellent. he was very courteous friendly and finished the freezer ice…read morelaker repair. I will recommend you for my friends and your office is just a block from my home. thanks Srinivasan 4912 W.Bancroft Street Toledo, Ohio 43615

I have had to use them more times than I admit on my newer Maytag commercial quality washer. Their…read moreservice tech have always been very good with communication and have done a good job repairing a very expensive piece of junk. After four years the washer is now unrepairable but instead of trying to talk me into fixing it they were open and honest. Will definitely use them if needed in the future.

I would not recommend or work with this company again. I chose GLIC despite negative reviews but…read moreboy did it backfire on me. It started out great. Every employee I spoke to was kind (Paul, Kellie, Kam, Jon), the actual technician (Kam) was friendly. However, they failed the initial inspection and had to redo weather proofing. I've since had to hire another electrician to finish labeling the panel after GLIC did a service upgrade. The panel doesn't actually fit all of the breakers and covers them slightly. New electrician said without a new box there is no way to make them fit, so it will always look odd. We found out more that indicated poor work, but this review is long enough without getting into those details. To put it short and sweet: the communication between employees at GLIC is extremely poor and caused a variety of issues with scheduling, parts, etc. I started this process working with Jon on scheduling and Paul on the estimate. I sent a list of the work requested by email, explained it over the phone, and went over it in person with Paul. We ended up condensing it down and ultimately approved: 1. $675 Dual sensor, photo-ion smoke detectors for each level of the home 2. $3,150 200-amp service upgrade 3. $462.50 220 volt stove plug installation In total from 11/15 to 1/24 we communicated through 22 phone calls, 44 text messages, and 9 emails for this single job. Here are some examples of why we had to communicate so frequently: - We wanted to confirm that they were going to pull permits and send electricians who are licensed in the State of Michigan. - We needed a new invoice sent over and waited 2 weeks but it hadn't been sent. - On what would have been day 1 of work, GLIC cancelled on us 2 minutes before scheduled start time. - Actual day 1 of work ended because of an emergency call. We were told they'd possibly come back the next day, or Monday of the next week. I called and texted without any response until Monday morning when they scheduled us for later that week. - They brought the wrong smoke detectors to the house on day 2 of work. I can assure you that this review can't fully encapsulate the fuming frustration that experiencing all of this was. The sad part is that GLIC has all of the opportunity to get it together and be better, but I happened to be on the receiving end of their sloppy practices. I paid thousands of dollars to be able to tell you to listen to the other negative reviews. Don't be like me and give the benefit of a doubt, you'll regret it just like I do.

This was a Home Serve (Home Warranty) claim. Dan did an excellent job on correcting the kitchen…read moresink light and garbage disposal switches that was created by a previous contractor. Dan was professional and very friendly which made me comfortable of having him doing the work in my home.