I called during the holiday break (December 27th) and Jonathon answered the response within 2 hours and was very factual and gave answers via text. They were able to come out in 2 days and were here for 3 hours before figuring out what was wrong (we didn't know why I had intermittent power in several rooms) and after thoroughly investigative, him and his partner put in 3 new outlets and new wiring. And my favorite part was that the two men cleaned up the area they worked in, put the furniture back, and was very efficient. I would highly recommend Jonathon and his crew for your electrical needs :) read more