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Mochimoto

3.0 (1 review)

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13 years ago

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TJ Maxx - Cute bibs

TJ Maxx

3.3(139 reviews)
2.8 mi
•$$

I always enjoy shopping at this location. This TJ Maxx is located in Cupertino on Stevens Creek…read moreBlvd. The TJ Maxx is connected to a HomeGoods which makes it even better. They have a big parking lot in the front. I love all the beauty product option and accessories. They have nice purses and a nice clothing section for men and women. I found some nice Korean skin care products for a reasonable price. They had a glow recipe mini set on clearance. I had to get that because the price was right. Customer service here is exceptional. The employees are really friendly and eager to help you. I had a lovely conversation with an employee in the skin care section. We were discussing the Korean skin care products and she told me about a few she had tried. I really appreciated that. The checkout wasn't too bad today. They had plenty of employees working at the registers and that made the line move fast. Overall a great shopping experience.

I had an extremely disappointing experience at TJ Maxx after a return issue caused by a cashier…read moremistake. Part of my jewelry return was never refunded, and I spent three consecutive days going back to the store because employees repeatedly told me to return the next day while they "figured it out." After wasting hours of my time during work breaks, a white younger manager handled the situation in a very disrespectful and dismissive manner. As soon as she saw me &started hearing my African accent Instead of listening, she continuously interrupted me, questioned my honesty, and repeatedly said she could not trust what I was saying without reviewing cameras -- despite the fact that I had been returning for days following their instructions. The issue was never resolved, no apology was offered, and I was treated as though I had done something wrong. The lack of professionalism, accountability, and basic respect was unacceptable.

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TJ Maxx - Nice gently used candle for the full price of $14.99

Nice gently used candle for the full price of $14.99

TJ Maxx - Lots of departments to choose from.

Lots of departments to choose from.

TJ Maxx

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Target

Target

3.0(373 reviews)
2.7 mi
•$$

ok bros. Today, I…read morewas a space cadet. but I'm a broke space cadet so when I show up with a cart full of stuff and ask to price check half of it, I KNOW am every checkers worst nightmare. I don't care how friendly you are, that's just effin annoying. yes, I have worked retail and understand. I am sorry. I just lost a pet and then went to the dentist for an intense cleaning I wasn't ready to go home to an empty house so.. I went to peruuuz the clearance section. Sometimes things make it into the clearance section that aren't actually on clearance so you have to be kind of careful. With my absolutely stuffed cart seriously... full of stuff, I pulled up to the checkout line. I waited an incredibly long amount of time because the checker was being absolutely delightful to someone who required a lot of assistance. The person in front of me commented to this checker how they have the patience of a God. I was about to say the same thing. I mean, she didn't even look put out. She was still just as friendly and just as helpful with the person in front of me. When I finally pulled up, I explained to her that I needed to be quite careful with what I purchased because I am broke let me tell you she was just incredible. She told me the original price and then discounted price, then explained how much of a percentage it was off Each item on clearance! THEY WERE FAST. She totally understood that I just couldn't buy things unless they were under a certain amount. I felt like I had a teammate --instead of someone making me feel ashamed or embarrassed, or that I was taking up too much of their time. She was fast, polite, super helpful, and incredibly understanding. Andrea, if you read this, you were the friendly person that I needed today and I appreciate you. A rare retail experience with a very rare and precious human. THANK YOU, ANDREA. -Blue haired broke weirdo in your line on Tuesday. xoxo

I purchased a helium tank online. After picked it up, realized that the tank was defective. I was…read moreunable to select option of return or exchange online, which was already frustrating. Then, when I brought it back, the person handling the return gave me a skeptical attitude as if I was returning it after use rather than because it was defective. The issue was clear: air was flowing out of the wrong pipe, making the tank unusable. This was a product defect, not buyer's remorse or misuse. The whole reason I purchased online was to save time and avoid inconvenience, but instead it created more hassle and wasted time. This was a very disappointing experience, and I expected better customer service and a smoother resolution from Target. Target can do better.

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Target - These strawberry ice cream cone kisses were on sale and very sweet, but I loved the cookie crunch inside.

These strawberry ice cream cone kisses were on sale and very sweet, but I loved the cookie crunch inside.

Target - Since they're both the same price- I may as well get the organic Candy! Crazy expensive!

Since they're both the same price- I may as well get the organic Candy! Crazy expensive!

Target - Target carrying different Momofuku chili crunch. Very tempted to try the hot honey

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Target carrying different Momofuku chili crunch. Very tempted to try the hot honey

Daiso - 50th anniversary

Daiso

4.1(385 reviews)
2.3 mi
•$

Fairly big Daiso in Cupertino in a popular Asian retail and restaurant center. Once in a while the…read morecheckout line can get long. Daiso is a great alternative to dollar stores for household items. A little more pricey but better quality, much wider selection, and way cleaner atmosphere.

Yes, going into Daiso you know that it's a place filled with extra cheap goods (like a dollar…read morestore). That was fine when my son would come there to get chips and Ramune, but then he tried to be nice and get me a pair of slippers. I was waiting in the car for him. He grabbed a pair of slippers, but didn't think to get a receipt - which apparently has no value anyways - and brought them back to the car. They were way too small, so I sent him back to exchange (60 seconds after he'd left the store). The lady at the counter said he could not because he had no receipt (not even a true statement as you'll find out). So, then he didn't want to disappoint me and went and got another pair. The sizing is in super super small print, and he got it wrong again. I went back with him and asked for a refund. The lady at the counter was nervous and said she would need to call a manager. Another guy came up, and said he couldn't help, and called for a third person. This guy comes up and says he can't help me, and points to the receipt that says "no returns or exchanges"... which begs the question, why even have receipts?! I said he just bought these two items a minute ago, and the "second" manager said there were no exceptions. I get it if we brought back slippers that had been used, but clearly that wasn't the case. I've told my son to go next door to the Marketplace now for his Ramunes and snacks, which he buys 3-4 times a week. I would say they have terrible customer service, but they really have NO customer service. I had a decent impression of this store and now think they are awful. I am stuck with two pairs of slippers that don't fit and my young son feels badly about the whole thing. Much ado about losing $12? Maybe, but the experience is way more important than the goods, and the experience was hot garbage.

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Daiso - Mini fans for sale

Mini fans for sale

Daiso
Daiso - Longest line I've seen! 10 people BEHIND ME too!

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Longest line I've seen! 10 people BEHIND ME too!

Nordstrom Rack

Nordstrom Rack

3.4(429 reviews)
4.1 mi•West San Jose
•$$

Wifey and I came here looking for nylons for her, apparently not too many people wear them anymore…read moreand they are hard to find in box office stores, she needed a pair for her formal dress. We were pleasantly surprised when we asked a lady that worked there if they had nylons? And she said "yes up against the back wall" when we looked at the back wall, again we were pleasantly shocked that they had at least 4 different colors from black, off black to light brown and all the sizes! We opted to buy 2 different shades of black for a great price of $8 each "with a 30 day return policy "

Came twice in a month for purchase. My experiences at check out were very different…read more with N: Judgemental face hidden behind mask, pretending no one picks her microexpression and energy, she deliberately emphasized on final sale and redundantly stamped on receipt even though "final sale" has been already printed on it. Girl, you think it's worth my time/energy/fuel cost to return $7 thing? And the psychological dread to come back to deal with your self deceiving fully emitting surly vibe? Do you own Nordstrom? Duh. The gatekeeping self-importance was off the charts. With S: A bliss of ease, peace and joy. The tranquil smile on her face was gold. Polite, easygoing and relaxed. Not a word of mentioning final sale nor stamping on receipt. She simply doesn't GAF. Got my digital receipt too. It was swift and smooth. It's the norm that most stores don't accept return on final sales. The more you accentuate it, the more contemptible it becomes. Even if customer attempts to return, so what? If you don't like to deal with people, you shouldn't be in service industry. I prefer to interact with the friendly staff.

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Nordstrom Rack
Nordstrom Rack
Nordstrom Rack

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Target - Registers and self checkout

Target

3.5(497 reviews)
2.3 mi
•$$

I had one of those unexpectedly wonderful customer service experiences and wanted to take a moment…read moreto recognize Irish at Target Optical in Sunnyvale. I had walked over to the Sunnyvale Public Library with my son and stopped for a moment to wipe my brow when out of nowhere, one of the nose pads on my glasses completely broke off. These were an older pair of glasses I had recently rediscovered while cleaning, so I figured the parts had simply become worn down over time. At first, I thought I'd just grab a repair kit from Target after ChatGPT recommended their Up & Up eyeglass repair kit instead of going all the way to Walgreens. Unfortunately, the only kit I found didn't include the nose pad I needed. As I kept walking through the store hoping they might be stocked elsewhere, I stumbled upon the Target Optical department, complete with an eye doctor and full service optical counter. That's where I met Irish. Irish was absolutely wonderful. She patiently and diligently worked on my glasses, replaced BOTH nose pads, cleaned them thoroughly, tightened and tuned everything up, and honestly made this old pair feel practically brand new again. You know how over time those little parts get dirty, brittle, degraded, and loose? She took the time to carefully restore them instead of rushing me through. What really stood out was her attitude and customer service. She was warm, professional, patient, and genuinely helpful throughout the entire interaction. Irish gave us her full attention and made us feel completely taken care of. Excellent service experiences deserve recognition, and Irish absolutely earned this review. Thank you again for the exemplary customer care!

It's always fun to go to Targets in different cities. We came here to charge the cringe Tesla, and…read morewe wanted to kill some time. There's a super big parking structure with plenty of parking (on the Friday evening that we went). Super impressive to see this Target from the outside with the escalator and the Bullseye dog statue at the bottom floor. Someone left a shoe box there and he's not the cleanest since he's scuffed, but still cute to look at. There's also an elevator and an escalators and even an escalator for your shopping carts too. Super large and well stocked Target. The Valentine's Day section wasn't ransacked even though it was Valentine's Day itself. Bouquets were cheap and looked really nice too. There's lots of self check out and cashiers, as well as a Starbucks too, pretty standard for most Targets. I found the newly released Monster energy drinks that I have been searching for for months. Not super cheap, but decent price and I'm just happy I found them. They also have a dedicated Disney section which I have never seen outside of the locations near the parks in SoCal, which is really neat. Solid Target location.

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Target
Target - Target Sunnyvale

Target Sunnyvale

Target - Mugs

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Mugs

Marshalls & HomeGoods - Peanuts cup

Marshalls & HomeGoods

3.4(132 reviews)
4.5 mi
•$$

Been shopping this location for almost 20 years! Quality of the products goes up and down. Back in…read morethe day, like 10 years ago, they actually used to have a lot more designer shoe options. Like I'm talking really expensive designer at a fraction of the cost. I haven't seen designer shoes at this location for years now. It's unfortunate because that was one of my favorite aspects of shopping here. Now the only "designer" items, if you can call it that, they carry, are Kate Spade and Dooney and Bourke bags (which are hilariously kept locked in a glass case). I've seen the random higher end like Tiffany's keychain and Valentino sunglasses. But you're hard pressed to find any high-end designer items at this location. They do have a fabulous home section, though. Pillows and towels and decorative knickknacks at this location. And they actually do carry some great decorative furniture pieces too. I get some great deals on clothing for my six-year-old daughter. If she needs new clothes, this is my first stop before Target. I would say for the most part, the store is kept as organized as it can be considering how much product they have to put out in the space they have. The fitting rooms could be cleaner. There's always balls of dust on the floors in the fitting rooms. They could stand to run a vacuum through there every morning. I have always found the staff to be pleasant. The only annoying thing is when you are checking out they consistently ask if you want to get the Marshalls/TJ Maxx credit card. And they think they are enticing you with 10% off your purchase if you join. But if you actually do your homework, you'll see that the interest on their company's credit card is outrageous - making that 10% off irrelevant. Don't fall for it unless you plan on paying off your purchase immediately. Otherwise getting their credit card is kind of a trap.

I had fun shopping in here today. I think, out of all the HomeGoods and Marshalls locations, in the…read moreSouth Bay, this particular location is the best one. They have a huge parking lot out front that is shared with other businesses in that strip mall. They also offer several handicap parking spots. Right when you walk in they had a clearance section where I found a Velvet Caviar phone accessories set for $16. That's quite a deal. Normally they are $99. I found a couple of cute St. Patrick's Day decorated plush cats. I got one for myself and one for my BFF. There selection of St. Patrick's Day, Valentine's Day and Easter decor and gifts is exceptional. They had a lovely selection of wrapping paper. I found a roll that had strawberries all over it. I had to get one of those. The checkout line was not bad. They had plenty of employees at the checkout which made the line move fast. Everything in the store is displayed so nice and is very organized. I definitely recommend shopping here.

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Marshalls & HomeGoods - Miim:Miic 32 and 57 Fragrance Oils and Hair/Body Oils

Miim:Miic 32 and 57 Fragrance Oils and Hair/Body Oils

Marshalls & HomeGoods - Dog cup set

Dog cup set

Marshalls & HomeGoods - Sand + Fog Perfume Oil Set

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Sand + Fog Perfume Oil Set

Mochimoto - deptstores - Updated May 2026

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