First off I'm surprised I even got a job here cuz 6 years ago I came here to buy drinks and the employees here called me a crackhead. But anywho. We're at mocha tree trying to pick our checks but my boss is petty and withholding my paychecks. She already pushed me to the point where I didn't feel confident talking to management and quit. The owner neglects her employees. When I first started working here it was like false advertisement, because I was interviewed by the manager (who should be running this store instead) and the entire environment of the store changed when the owner got back to the store I was promised better communication and management not everyone talks behind eachothers backs. No one's able to be honest or real with management because they treat u differently afterwards untill u quit or are fired. Management doesn't directly tell new employees or even there regular cashiers when their doing things wrong unless they see it on camera and call you otherwise. The barista usually takes all the heat. But our communication isn't the only thing that's broken these top of the line equipment that's literally cut employees and has caused coworkers to bleed for hours because no one will come in to cover them. The owner has this system in place. That's worked for 25 years (two decades outa date in need of a update) and even when it feels like things are falling apart we're supposed to follow this system. We get introuble when we do things unorthodoxy's but get praised when we worker smarter not harder. More n more what ever it takes to get the next cars money. I've went 5 hours going on 6 without being able to use the bathroom because we only have one barista and one cashier And is my cashier tries to help business keep going they get introuble but we also get introuble when cars leave our drive thru. So I quite a week ago I've been having personal issues. My mom and sibling went homeless because of pests and family health issues. To braking my foot falling down stairs. And I had two friends friends die within two weeks and one I barely found about my close friends passing a few hours before work I got overwhelmed because the owner is unreasonable and already made me feel like there is no support. I explained my situation and how I felt under appropriated and quit. I texted her last night We came in today to get out check and I even picked up signs that fell on the floor outa courtesy and told the owner hello she said hello and my friend Nicole who had also quit asked the owner if our checks were ready. she told us she won't give us the luxury Of getting our paychecks because we texted them the night before. She even explained how they were in a drawer with the rest but she will not release our checks to us instead she'll wait till the end of the day and mail it. Nicoles from Iowa so she called 911 hoping they would help with a civil dispute cuz they would out there. She kept acting snarky and laughing and being disrespectful and we did get upset when we were a little disrespectful did not make a boy. I know how to control my temper so I did my best to keep both me and Nicole calm she And proceeded to tell us to leave and call us bumm. Then started yelling at one of her customers who are leaving, calling him a bum, healed something back and burnt out of her parking lot. We don't get breaks so good luck. Needed a shift covered and she got mad and got pissed at the group chat for not responding because she doesn't wanna work in her own store then got mad cuz she's making an employee who derseved a day off to come in and and cover even tho she's going over time. If you were interested in working here, I wouldn't suggest it I promise you'll regret it in the near future I was told I would regret working here by friends, and even the owners on family members who used to work for her and I really should've listened. I could've avoided an entire negative experience. . I sent this night before. then I show up to the store and she has snarkiest attitude, telling me that she won't give me that luxury. And then hand the paycheck to somebody that she fired on their birthday, screaming and yelling at them. And waited until the very last minute to go to the post office before they closed and paid to mail out my check so that I didn't get over the weekend and I couldn't go to the post office and ask for it in. I honestly don't accept apologies anymore. You did what you did to make yourself Happy at the expense of our emotions. And I understand it, but I won't respect it. read more

The owner used to run a very prominent sex-presso stand in town & insisted her workers dress & act as sleazy as possible. She belittles employees in the most cruel ways when they resign (i.e. harrassing messages like "you're a loser anyway for having a minimum wage job & you're almost 40") If she treats employees this way how do you think the employess will treat you? She's a racist who said she'd rather Mexicans not come there but sells Hispanic drinks like horchata because "if they come & have 7 kids in the car & they buy drinks for all of them look how much money I just made" & "in the summer when they're all out picking fruit & come here for their cucumber water or whatever they make up a lot of my business". Her daughter who helps run the place is a heroin addict, is consistently in & out of jail for assault, steals from the company & has threatened former employees & even customers with violence. She is very dangerous & her threats should be taken seriously. The only way she is not in jail is she is on probation & her threatening messages are a violation & should be taken to the police. The things you are hearing on social media about this place are true but don't tell the whole horrific story about these certifiably evil people. And they even boasted that despite the negative attention they're getting they will continue to be one of the busiest coffee stands in Yakima because customers are too stupid to stop coming there read more

Based on the info I have viewed on social media, the absolutely heinous texts and emails I had the displeasure to read from BOTH the owner and her vapidly entitled daughter toward a former employee who had to resign due to private personal family tragedy (foward posted via my cousin and aunt as the afflicted ex-employee is a family friend) I will never even consider stopping at this establishment.....not even to use the toilet. Aside from the FB blasts about this family run hell hole the numerous and extensively similar reviews below there is no way I could justify any one person visit this establishment until their review trend changes OR proof positive can be furnished that these numerous negative review experiences can be discredited. They say there is no such thing as bad publicity,.....but after being in retail management for almost a decade and observing the trends of today's "no nonsense" to mistreatment of ANYONE I can say the true rule to live by is "good customer service to one person and they will share with 5-10 people. Bad customer service and one person will tell 100" (and with this current generation times that 100 by a few hundred thousand or so. Thank you Yelp, FB, YouTube, Instagram, etc, etc) Seems to me MOCHA TREE,.....you done FUCKED UP!!!!! read more

I was told by employee's Candace and Cameron Clark (also the owners children) as well as their friends, that if I am ever at their place of business, or seen by them anywhere in Yakima. I would be choking on my own teeth and blood. They claim to be actively searching for me to follow through and I have photo evidence of all the threats. This business is now dealing with the police. #BoycottMochaTree This isn't a business. It's a family of hoodlums trying to act like a mafia. CONFIRMED INFORMATION: The drinks they sell with "red bull", actually use the sodastream make your own soda machines. They only use red bull if you are aware of this and tell them. Even then previous employees have admitted to catching candance still using the original soda stream and even charging the customer for an extra can of red bull. Use the hashtag online to discover all the details about this family is the comments on here, facebook, and the proudly self admitted criminal record by candace isn't enough read more

Sad sad sad .... Do NOT EVER go here. This coffee stand is filthy dirty. It has weavels in the big train mixes. The owner , Cheryl smokes in the office... It stinks up the place. She does NOT use real red bull in any of the red bull drinks..its stuff called soda stream... Tastes like red bull but way way cheaper stuff but she charges red bull prices. Health dept has written them up many times for disgusting , unclean working spaces. Yuck!!!!! read more

The owner Cheryl treats her employees like shit and acts like a spoiled brat. Grow up. Life happens. And put in a working toilet for your employees, will ya? NASTY!! A direct quote from her to one of her ex employees who quit due to the unsanitary conditions there "Anyone who works at a minimum wage job at your age is a loser anyways." Stay classy, Cheryl read more

The owner of this coffee stand behaves like she is still in 9th grade. Very rude service and I simply do not want to support this establishment and the views they believe in. They are always cussing people out on facebook who have negative things to say about them. read more

DON'T WEAR MASKS SO RUDE! When I asked the lady was super rude. I'm so tired of how annoying their baristas are. They were listening to racist music talking about migrants steal "American" job. Of course the barista working was the white woman with Dreads locks. read more

Went in about last summer last year and two of the younger female employees ignore me as I wait, wasn't very happy with that they decided to ignore me and turn radio up walk away and attend a drive thru person. This place is SHIT SHIT read more

They rip you off on their red bull drinks.The owner and her daughter are rude to their customers and workers its a very unprofessional business with alot of drama and unsanitary issues. Me and my family won't be going there again read more

The wait time for two drinks was ridiculous. The staff were rude. My drinks tasted horrible. Not worth the money or the wait. I would never go back. A waste of my time and money. read more

Very rude. Mediocre coffee. High prices. Unsanitary building. It's your choice but I wouldn't spend my money here.

Horrible customer service and very unprofessional. I will not be returning here again