My infotainment system broke down and I was looking for a replacement and I consulted two different…read morebusinesses. Ryan was quite patient with me as he allowed me to test out the 3 different infotainment systems. After trying them all out, I choose one and was quoted at $923.74 and had to wait a week to get it installed since this is a popular place. The other place I consulted didn't even let me choose what infotainment system I wanted and quoted me at $100 higher than this place. They were able to install it in about 2 hours. The only real issue I've seen with it is that it has more glares than the original system that was in there.

The technician created a basic workaround to get my DS18 BTC-Five Bluetooth receiver working via…read moreaux, but the setup was incomplete and poorly wired. After the install: I lost power to my 12V lighter socket, so I couldn't charge my phone. He mostly likely tapped into the same circuit as the lighter socket, causing power loss (Yeah. He didn't warn me about that before the install!) The audio was also making intermittent Bluetooth pairing failures. I would be driving and then music would stop and start again. Bluetooth phone calls stopped working--only music streamed. The install skipped key components I provided, including the fuse tap, LOC, and amp integration What I learned--and what others should know: The 3.5mm aux jack on the BTC-Five is audio-only and doesn't support calls To restore full functionality, the fuse tap must be moved to a different ACC slot so the lighter circuit isn't interrupted. For Bluetooth calls, you need to use the BTC-Five's RCA outputs and route them through a head unit or amp that supports hands-free calling. If I had known all this upfront, I probably would've skipped the install entirely and just kept using my regular USB-C to 3.5mm Audio Aux Cable Adapter. It was simpler, reliable, and didn't disable anything in my car. No wonder the guy had a weird vibe! I would have given them 5 stars if they had wired correctly, but the job was rushed and sloppy. He didn't create a solution. He created a problem! Now I'm going to have to get my brother to help me fix this. He said the tech most likely installed the tap with only one fuse (for the BTC-Five). Or inserted it backwards, cutting off power to the original circuit. Or used a single-slot tap, which reroutes power entirely to the new device. This experience taught me how to reclaim my install and turn shortcuts into teachable upgrades. If you're integrating amps or planning full audio control, skip the aux hack and wire it properly. I wasn't impressed with this install. What a total waste of money!!!!!!

Overall it was a great experience. From speaking with John over the phone , price matching of the…read moredash cam, explanation pf the installation process, actual installation, waiting in the lobby, completion of the installation, walkthrough of the dash cam. I highly recommend the business!

Had an appt for today at 10:30am to get my dash cam installed. John came out to greet me as soon as…read moreI walked in. I had purchased the Viofo A229 Pro along with the hardwiring kit, remote and micro SD card from Amazon months ago. We then went out to take a look at the car real quick. I realized that I probably should've got my window tint done before getting the dash cam installed. Oops. He estimated my car would take about 3 hours so I waited in the waiting area. There are two comfy sofas (room for 6 people), a table of snacks and candy, and mini fridge full of water for guests. Coffee/Turkish coffee was offered. He even offered to buy those in the waiting room lunch too! Really nice of him. Bring some reading material or a laptop to watch some shows on. It'll make 3 hours go by quick! John and his team did a really good job on the install! Wires were tucked in. Everything looked great. He took some time to go over the dash cam and the app. Also showed me what options to change on the app settings as well. Front and rear camera are working great! Also, thank you for the gifts from Istanbul!

Owner is very kind and knowledgeable. Very easy to get in, owner has time to get my car in every…read moretime I call. Always amazing pricing. I send my friends / family here!

The owner diagnosed my audio issues with my Pioneer car stereo. He fixed the problem in less than…read morean hour. Very nice and helpful.

I honestly have nothing bad to say. I brought my truck in because my speakers weren't working but…read moremy sub was. They immediately got to working on it and found the issue within 15Min. They even looked into another small problem I was having with my reverse camera and gave me a solution. I'll definitely be coming back when I'm ready to add more to my sound system. Great pricing compared to other s as well. AND THEY ARE OPEN 7 DAYS A WEEK

They sold me sedona SD. 694 precision power speakers for $130.00 that I can get on Amazon for…read more$60.00 I guess it's my fault for not doing my research but I went in there and let them know that I didn't know anything about audio kind of interesting that they can take advantage of someone like that (they didn't itemize the receipt (of course haha) the rockford fosgate prime speakers were $70.00)

Excellent customer service! Knowledgeable staff and high-end options for car audio. These people…read moreknow their stuff. I brought my car in with multiple issues that were created by a dealership's maintenance department, and the Kartunes owner knew exactly what the problem was just by hearing my description. Two other car stereo shops couldn't even figure it out by looking at it. When faced with unforeseen issues with my subs at pick-up time, the team rallied to get my amplifier in operating order even though the shop was closed, and I offered to leave the car overnight. It was working within 10 minutes. Beyond impressive. Any time I need anything for car audio or car systems-related, I will be coming here. Full Stop.

Fast and great install last month. Helped with an older…read morevehicle, which has limited choices

I was referred to Dave the owner by a friend of mine who had worked with them before. Dave looked…read moreover my project and came up with a great plan to keep things concealed and to maximize performance. They sell the best brands like Rockford, Alpine, JL Audio and more. I went with a custom Alpine sub enclosure and amplifier to increase the low end of my factory system. I am very particular with who works on my vehicles and I highly recommend these guys!

Service was great I was expecting some tu big different but they were able to save me a ton of…read moremoney and replaced my dash without it costing an arm and a leg definitely will be back to get my speakers and tint from them

I have been using these guys for years now. When you walk into their show room you know you are at…read morethe right place. The showroom is very high class and well stocked. They can do everything you need from quick installs, window tint, alarms and full blown custom installs. I went in to have some audio work done on my truck. What I got back was a master piece done by the installers. The install is done very well. Everything is nice and tight and ran perfect. When I came and picked it up, they walked me through everything they had done. The price was exactly what they said it was going to be. Wasn't any issues with "well you needed" or anything like that. I will be back again and again. These guys are top notch.

I had a $500 gift card and I visited this establishment as a walk-in customer, curious to see if…read morethey would even handle a small visor tint job. To my surprise, I was met with exceptional service. The staff was friendly, helpful, and kind, and they didn't treat me differently because I had a gift card or needed a small service. They even worked with the larger amount I received on the gift card to make the job beneficial. I ended up getting a ceramic windshield coating in addition to a visor strip tint. I didn't expect this level of service, especially since I had walked in without an appointment. Jose, the technician, installed the tint within less than an hour! I still had $65 left on my gift card, and the staff suggested that I go to the showroom down the street to see if I could find a phone case or something else of a smaller amount. I considered going, but I knew that I wouldn't be back in deep Mesa again as I'm from South Scottsdale. So, I decided to check it out! I was met with the most enthusiastic, welcoming, coolest glasses I've ever laid eyes on -wearing Guy named Scotty karate! I told him about my small amount left over on my gift card and with NO hesitation he started pulling things in that dollar amount! He didn't try to upsell me on anything or once again treat me any differently because I had a smaller dollar amount! He hooked me up with some really cool swag and educated me on some new bands that are in collaboration with Slangin and that overall is a 10-star 100 out of 100 experience! I want everyone to know how awesome my experience was today and know that they come highly recommended!!

Kelly was great to deal with and exceeded my expectations at every turn…read more They do first rate work at a fair price. I highly recommend Level 10 Audio.

This project took a long time for me to get to it, life happens. I did a lot of research. Finally I…read morewas able to connect with a true professional. Kelly, at Level 10 Audio was very helpful, price was reasonable, scheduling the time for the installation was reasonable also. The equipment installed is great now and I am really happy. Thank you Kelly.

I had a new stereo installed in my car by someone I knew. The unit was designed specifically for my…read morevehicle and included Bluetooth, GPS, and a backup camera. Unfortunately, after the installation, I discovered that most of it wasn't working correctly. The backup camera wasn't connected at all, and when I reached out for help, the installer stopped responding. At that point, I was out the money I had paid--including a tip--and had to find someone else to fix it before moving across the country. One of the main reasons I purchased this system was for safety during my cross-country drive. Since the Bluetooth phone connection wasn't working, I was forced to hold my phone against my chest under my seatbelt while driving--not safe and certainly not legal. To make matters worse, several installers refused to even look at my Android-based unit. They told me those systems are usually installed incorrectly and rarely work properly. Thankfully, they were wrong. I took my car to Custom Car Concepts, and from the moment I arrived, the experience was completely different. Mike got me in right away, properly installed the backup camera, and made sure everything else was working exactly as it should. Did I have to pay to have it fixed? Of course. But the price was more than reasonable, and the work was completed quickly and professionally. To say I was impressed--and relieved--would be an understatement. This is absolutely the place to go if you need car audio or electronics work done correctly. I can't thank Mike and the team enough for helping me out when I really needed it.

Custom Car Concepts installed dash cam for me and the installation was done so professionally,…read moreeveryone thinks it was factory installed! These guys are the Best in my opinion. Don't hesitate to call them. They are reasonably priced, very friendly, and work with their clients to be sure everything is perfect.

Many years ago after a disaster at a different car audio shop, I was upgrading to Focal and decided…read moreto contact them directly and ask who they recommended to install their speakers. I knew an esteemed company like Focal would protect their brand. They had me drive an hour each way to UCA. It is worth the drive and I have been there a number of times since to upgrade to super high end (car audio fanatic), I am extremely happy with the result in my car which I hope to never sell. Sean is an exceptional person, smart, personable, committed to doing things right. The shop is always packed.

Let me tell you from the first time coming in . The boss and crew are very helpful and professional…read moreand go that extra mile to make sure your car auto is done right. The knowledge and experience is worth the drive over here alone. My 67 Chevy chevelle is going to sound amazing and knowing it's done right is a blessing. Can't thank the crew of unique car auto enough.