As a female, I am paranoid of being "taken" when it comes to things I know less than nothing…read moreabout. Mark Williams is a gem. Trustworthy and responsible. In other words A+++ and 10 star rating.

Always great service at this location. Mark is helpful, informative and knowledgeable.read more

Thanks guys wow what an incredible job you guys did adding CarPlay to my Jeep. Nice game changer.read more

I have a 2011 Jeep Wrangler and the face of my stereo stopped working about a year or two ago. I…read morewas getting by using the steering wheel controls. I finally decided I deserved an upgrade. I told Carlos I need something that can stand up to the elements since I drive the Jeep with her top off at times. He suggested an Alpine stereo and I was game, I liked Alpine decks in my younger days. This upgrade does not have knobs... that is fancy to me. Everything is good, but I need to go back and see if it could be great. I've got Android auto, but Google maps isn't playing the verbal prompts. When I talk to Google she does not respond. I checked the settings on my phone and they look okay so I need the stereo checked out. I also need the center button on my left side steering wheel fixed because it's not working. Right now I'm rating them four stars. In certain to upgrade it once a couple kinks get worked out. It was really nice that Carlos walked me through using my stereo, as technology can be scary as we get older.

Great installation job and very reasonable pricing…read more Paid $400 for all around carbon tint including windshield, I'm definitely taking/recommending other cars here.

Great job, very reasonable price. No pressure for other items. I would recommend them to anyone.read more

I had a new stereo installed in my car by someone I knew. The unit was designed specifically for my…read morevehicle and included Bluetooth, GPS, and a backup camera. Unfortunately, after the installation, I discovered that most of it wasn't working correctly. The backup camera wasn't connected at all, and when I reached out for help, the installer stopped responding. At that point, I was out the money I had paid--including a tip--and had to find someone else to fix it before moving across the country. One of the main reasons I purchased this system was for safety during my cross-country drive. Since the Bluetooth phone connection wasn't working, I was forced to hold my phone against my chest under my seatbelt while driving--not safe and certainly not legal. To make matters worse, several installers refused to even look at my Android-based unit. They told me those systems are usually installed incorrectly and rarely work properly. Thankfully, they were wrong. I took my car to Custom Car Concepts, and from the moment I arrived, the experience was completely different. Mike got me in right away, properly installed the backup camera, and made sure everything else was working exactly as it should. Did I have to pay to have it fixed? Of course. But the price was more than reasonable, and the work was completed quickly and professionally. To say I was impressed--and relieved--would be an understatement. This is absolutely the place to go if you need car audio or electronics work done correctly. I can't thank Mike and the team enough for helping me out when I really needed it.

Custom Car Concepts installed dash cam for me and the installation was done so professionally,…read moreeveryone thinks it was factory installed! These guys are the Best in my opinion. Don't hesitate to call them. They are reasonably priced, very friendly, and work with their clients to be sure everything is perfect.

I've been shopping around for month for an affordable place to do a simple amp install and then I…read morefound these guys, they are the best, quick, affordable, professional. Highly recommended

Just not a good experience. I do not know much (really not anything at all) about car stereo…read moresystems. I came in explaining I need help in what to do with a classic car I just purchased in which I had professionally installed all new gauges and even an entirely new dashboard. It was a fresh start as I had a brand new opening in a brand new dash for just begging for a brand new radio to be installed. The same for all the speakers which I had all removed so there were open places, again, just waiting for new ones to be installed. Again, I came in at ground zero wanting a fresh start asking for advice on what I need, a recommendation for all new components that meets my listening needs and a quote. I got only the quote. The pricing was extremely high and I had no understanding of why each component was recommended, therefore what value it had. Nothing was written out and I could only keep up with and remember half of what was spinning through my brain. I am sure the employees are very good at what they do, but unless you already know all the nomenclature, slang and have extensive knowledge of stereo systems, you will probably leave saying "let me think about it" and never return . . . as I did. What a shame as I do truly believe this company has the knowledge and experience.

the guys are cool there they have every thing you need and want that's about all I can sayread more

Been going here for over 8 years and they have never let me down . Everything I get is all majestic…read morespeakers and amplifiers at a very good price. The customer service is excellent and the owner is the best.

The entire experience was amazing. Helpful on what exactly I needed. The staff was very…read moreknowledgeable without over selling.

Last year in the Phoenix New Times I saw an ad for Sound Image, and being that we just ordered a…read moreCarPlay system for our 2010 Toyota Tundra, we needed someone with experience to install it. I called Audio Express and got a quote, but they didn't sound very confident. Then I called Sound Image and spoke with Will and that changed everything for me. He was friendly, knowledgable, and had that old school "I got you" vibe. Almost a year later, still holding onto the advertisement, I called again and told them I was coming in for the install on my husband's truck (birthday surprise). I got there right when they opened - First Come First Served 10am. I brought in the system, they verified the price, and within 15 minutes my truck was back there. I had my little guy with me, but he was entertained by the free arcade games, and convo with Jon. Couple hours later my truck was done and the CarPlay System was looking clean in our truck! I had to mess with the sound settings a little to get the bump back, but that wasn't too hard...and I like to do it. Bring cash for the best deal, but credit cards are accepted too. Will, Sal & Jon will make sure you're taken care of, and if they can't/don't do it, they'll tell you. Thanks for the clean install!

Stereo Joe is the "real deal". First of all, if you're looking for a fancy showroom, a spiffy…read moreshiny fleet of service vehicles and complimentary shuttle service, this is not the place for you. There are plenty of other places around town willing to charge you an arm-and-a-leg for things you don't need. But, if you're looking for high quality service at a very reasonable price as I was, you have definitely found the right place. Joe and his wife are the two most pleasant people you could ever hope to work with. They listen carefully to the work you want done and/or the electrical problem(s) you need fixed and provide exactly those services. They do not try to convince you to do things you do not need or do not need to pay for like other places do. Joe is experienced and knowledgeable, taking in my 60's era classic car installing a new in-dash Retro Sound radio with two rear under deck speakers and a replacement center speaker. He treated my classic car with kid gloves and I could not have been happier when I went to pick it up. He also took a look at my "oh, by the way my horn does not work" issue and took care of that, too. Joe quoted me a very, very fair price, did not try to upsell me and did the work exactly as I wanted done, plus completed everything in the timeframe he said he would. I will never waste my time and especially not my hard earned money with other shops, rather bring all my electrical work to Stereo Joe.

Let alone the fact that it took two hours to check in the counter help or/manager was not helpful…read morewhatsoever. All he wants to do is "all he wants to do is "the rules and tell you he can't do anything.