1. JDM Auto Sound

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Phoenix, AZ

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JDM Auto Sound

5.0 (1 review)
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Sun Valley Stereo

Sun Valley Stereo

(287 reviews)

$$

My infotainment system broke down and I was looking for a replacement and I consulted two different…read morebusinesses. Ryan was quite patient with me as he allowed me to test out the 3 different infotainment systems. After trying them all out, I choose one and was quoted at $923.74 and had to wait a week to get it installed since this is a popular place. The other place I consulted didn't even let me choose what infotainment system I wanted and quoted me at $100 higher than this place. They were able to install it in about 2 hours. The only real issue I've seen with it is that it has more glares than the original system that was in there.

The technician created a basic workaround to get my DS18 BTC-Five Bluetooth receiver working via…read moreaux, but the setup was incomplete and poorly wired. After the install: I lost power to my 12V lighter socket, so I couldn't charge my phone. He mostly likely tapped into the same circuit as the lighter socket, causing power loss (Yeah. He didn't warn me about that before the install!) The audio was also making intermittent Bluetooth pairing failures. I would be driving and then music would stop and start again. Bluetooth phone calls stopped working--only music streamed. The install skipped key components I provided, including the fuse tap, LOC, and amp integration What I learned--and what others should know: The 3.5mm aux jack on the BTC-Five is audio-only and doesn't support calls To restore full functionality, the fuse tap must be moved to a different ACC slot so the lighter circuit isn't interrupted. For Bluetooth calls, you need to use the BTC-Five's RCA outputs and route them through a head unit or amp that supports hands-free calling. If I had known all this upfront, I probably would've skipped the install entirely and just kept using my regular USB-C to 3.5mm Audio Aux Cable Adapter. It was simpler, reliable, and didn't disable anything in my car. No wonder the guy had a weird vibe! I would have given them 5 stars if they had wired correctly, but the job was rushed and sloppy. He didn't create a solution. He created a problem! Now I'm going to have to get my brother to help me fix this. He said the tech most likely installed the tap with only one fuse (for the BTC-Five). Or inserted it backwards, cutting off power to the original circuit. Or used a single-slot tap, which reroutes power entirely to the new device. This experience taught me how to reclaim my install and turn shortcuts into teachable upgrades. If you're integrating amps or planning full audio control, skip the aux hack and wire it properly. I wasn't impressed with this install. What a total waste of money!!!!!!

Total Auto Pros - Leveled Carli Kit

Total Auto Pros

(76 reviews)

awesome experience great people my gmc auto steps are awesome big difference now on getting out of…read moremy truck.Thanks John for taken care of my truck

I walked in to their office on a Tuesday morning and immediately something seemed off. It was a…read moremassive but empty space which had about 4 or 5 desks for sales reps. I mean empty; no merch, no promo banners, nothing. Way off to the left I see a guy, head down, at a desk and a few other guys in an office behind him just shooting the breeze. No greeting, nothing. I walk about twenty feet over to the sales rep who lifts his head and acknowledges my presence. After my explanation of my needs and a struggled attempt at casual conversation. I leave with a promise that I would receive a quote in my email by COB. To be fair, I was okay with it so I replied and asked if they offer a veterans discount and that I would return to authorize the work once I heard back about my question. It's now Friday night and haven't heard back. To me, three days of silence regarding a $6100.00 quote is unacceptable. TOTAL AUTO PROS, it was explained to me, doesn't perform routine maintenance like transfer case and transmission fluid changes. "We are not set up for that. We install aftermarket products " Hmm, I guess they don't know the meaning of TOTAL. I took my vehicle to another "XXXXXXXX AUTO PROS" and gladly dropped my cash for exquisite, detailed and courteous service (differential, transfer case, transmission, power steering, brake and radiator flush and new brake pads). I'll just find another place for the suspension lift and other "aftermarket" products.

JDM Auto Sound - stereo_installation - Updated November 2026

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