Let's start with the derogatory terms he chose to call me, just look at the photo. This business "guaranteed" their work. But after a couple weeks my system completely shut off, so clearly was not adequate work. He is refusing to honor his word. Additionally, I gave him a brand new dash cam for free, just to be nice. He also showed up a half hour late, when I made it clear I had somewhere to be later that day. read more

After a disappointing experience with another so-called "reputable" shop that botched the installation of my truck's headlights and taillights, I knew I had to take my business elsewhere. That's when I reached out to Astro Audio. From the start, Louis (the owner) was professional, responsive, and genuinely attentive. He took my call, listened carefully to the problems I was having, and followed up multiple times via text to confirm every single detail of what needed to be done. His level of communication and preparation is next-level. Not only did he fix the previous installer's mistakes, but he also completed the rest of the job with precision, care, and impressive speed--all at a very fair price. Louis is meticulous in his work and clearly takes pride in what he does. I'm extremely satisfied with the results and have already lined up a few more installs with him. If you need any kind of auto electronics work done, this is the place to go. No question. read more

Astro Audio - Car Stereo Installation Near Me

Amazing professional service! Installed a back up camera and brand new headlights on my Scion xB. Shows up on time and delivers on his promises! Thanks Louie!!! read more

Another 2 jobs done with care and expert results. I bought a classic Mercedes SL, and needed to make it mine. First call he installed new components in my door and dash, and a new Pioneer receiver. Everything was done with care to my old car, and looks perfect. I was unhappy with the headunit power, and had them come back to install a amp in my trunk. Again, they did a great job with all of the old panels and taking care to not damage my antique. Both jobs were done well, and timely. System sounds awesome. Nice to have someone you trust. read more

Louie was fantastic. We were lucky enough to find him on craigslist for some car audio needs. His communication was great, mobile service was professional, and price was fantastic. Thanks Louie! read more

Absolutely top notch service!! Showed up on time, custom installed my new Car Stereo, walked me through all the features of the new stereo, and shook hands. Thank you Louie for your time, I really appreciate your work. read more

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I emailed Louie for a quote to rewire my daughter Alpine Receiver and install a new Antenna. He was respectful and very adept at making the quote and came out on a Sunday to make the repairs. He showed me his work and rested the unit and made sure I was happy with the the repair. I would use him again for any audio repairs or installs. Great service and reliable response. Thanks Louie! read more

Professional installer, friendly and nice. Big bonus was they came to my house and installed mobile. Good price and very convenient because it allowed me to do some errands. I would recommend and would do business with in the future. Thx! read more

If you're looking for improperly and poorly performed installations, poor workmanship, incomplete assemblies, defensiveness, belligerence, excuses and justification- Luis is your guy. I had to laugh, reading Luis's responses to the other one-star reviews. I got the same run-around on the phone. This guy is all about excuses and justification. What he's not, is capable, reliable, dependable and trustworthy. I hired Luis to install a pure sine wave power inverter into my car, to power a laser printer. I also hired him to assemble/install a laptop mount. The power inverter sounded an alarm and blew a fuse the first time I plugged the laptop in, even though it was in deep sleep mode, drawing very little power The power inverter came with a remote control power switch with a 15' cable. He didn't ask me where I wanted it. Instead, he installed it 3 inches from the power inverter itself. The power switch on the unit itself was easily accessible, so the only reason I can think of that he would bury 15' of cable and install it 3 inches from the unit, is sheer laziness. The laptop mount was assembled improperly. It fell apart as soon as I tried to use it. When I mentioned this, Luis's defensive response was that there were 'parts left over' but it "looked just like the picture on the box" and "felt stable" so he wasn't concerned about the parts left over. He admitted that he didn't read the instructions, he just looked at the generic picture on the box. When I attempted to use the laptop mount, it flipped over backward and dumped my brand new $1,000 laptop on the floor of the car. Long/short, I hired Luis to install two items, both of which were installed improperly and with a total lack of care, concern, or pride in workmanship. His only goal was to get paid, and get out. When I called him to report the power inverter failure and the laptop mount falling apart, he got very defensive and was suddenly 'very busy' and couldn't look at it until next week, in spite of the fact that I'd paid him $50 extra for next-day service, and a $50 tip in addition to that. Luis refused to take any accountability, instead was defensive and belligerent, albeit in a polite way, but utterly refused to take any responsibility or accountability. He had a perfectly clear schedule and was easily able to get the install done next-day when I was a cash paying customer, but his "guaranteed labor" evidently comes with a 'very busy schedule' and he can't get to you for a week to repair his improperly performed assembly and installation. The lazy, thoughtless, careless attitude throughout- the improperly assembled laptop mount with parts left over that he didn't mention until it fell apart; the remote control power switch installed 3 inches from the unit itself, an improper installation that caused the unit to blow the first time I plugged it in... and epic blow-off of "I can't get to it until next week, it's not my fault I'm busy"... unprofessionalism like I've never seen in my life. read more

10 Stars if I could. Louie is a top professional and really knows what he's doing. Rates are more than far. He goes above and beyond expectations and helps any way he can. He recently installed some tower speakers and an AMP for my boat and I couldn't be happier. Look no further, you will be highly impressed. I will be recommending him all the time! read more

Excellent service. He was able to retrofit and install a carplay in my porsche panamera

The owner Louie came out and installed a stereo, but I noticed that he hit the dash kit with the back of the receiver. That's after he forgot to plug part of it in. The scratch on the dash is quite sizeable. I didn't think he would honor his work and sure enough. The amount of time he spent on the phone was about half, including a personal/non-emergency call. A bunch of texts as well. He kept on insisting to record a video and while putting in the receiver with one hand the other was holding the phone. Also, he was aggressive about providing a positive review which I refused. I called Louie and tried to talk in a calm manner, but he started shouting and told me to shut up. Calling this company unprofessional is an understatement. read more

Luis communicated well. Came to my house within 3 days of inquiry, reasonably priced. Great work.

Alex from Astro Audio needs to be stopped from doing business. After his install of a LCD display, backup camera and auto start, the LCD display is swimming in my dash. The bracket that held the Display in the dash broke somehow after 1.5 month of usage, I contacted him since he promised a 1 year warranty on his products and install. All I got was excuses why he can't take care of the problem. He then told me that it would cost me more money since that bracket is not covered in the "Hardware and Install portion of our deal. He never told me that in the beginning. After I told him that this is unacceptable and that I would have to review it honestly, he then offered that he would pay for the bracket. I agreed so he ordered the $5 bracket to my house. I figured everyone deserves a chance to makeup for their mistakes. I told him that I received it about a week later and then he went on telling me that he is doing me a favor and that I would have to meet him elsewhere if I wanted to have him fix it. He also demanded a 5 STAR review after he replaces the bracket. He has been very aggressive about a Video review, yelp and google review since the beginning of our dealings. When the original install was complete he asked to, "Promise me that I would not be one of those customers that will mash the key fob buttons then call me saying this doesn't work". Now I know why he was preparing me in that manner. The system he installed has a major delay where I need to hit the Lock/Unlock button about 3-4 times for it to work and it is delayed majorly I asked him to please stop contacting me and he kept on messaging me his thoughts. . DO NOT HIRE THIS COMPANY If I could give Alex and Astro Audio negative stars, I would. read more

I can't say I had a bad experience with them because it was hard to get the work done by them in the first place. We agreed upon a time, when that came up, was told they couldn't make it to do the work. They did not follow up with me as agreed. When I continued to seek out their help another day was agreed upon. I took off work to wait for my time slot provided. No one showed up or contacted me with a reason or explanation. When asked for an update, no answer. Have to look elsewhere. Can't leave people hanging, it's not right to not follow up. read more

Luis of Astro....... Is the absolute best!  I was in need of multiple installations on a new truck that hauls an 8 horse trailer for rescue horses. He was extremely helpful in assisting with equipment selection.  His pricing was more than fair and inclusive.  We had a problem with a part that I provided and he replaced it at no charge.  Before finding Luis I had called multiple install shops and visited several.  No one had the specialized equipment I wanted and no one instilled confidence in me regarding their knowledge or install abilities - until I met Luis!  He is amazing! Like many of you I tend to be picky with outsourced work.  Luis was professional, a great communicator, clean, polite and respectful.  What a delight in today's world.  He even insisted on spending another day fine tuning to make sure everything was absolutely perfect - no short cuts with him!  He also sent me videos showing how to use the new equipment. Whether your project is large or small, simple or complex, I guarantee Luis is the one for you!  Thank you again and again Luis! read more

Astro Audio - Car Stereo Installation Near Me

I contacted Louie by email and he was very prompt to get back to me with a list of parts I would need for my GL450. After purchasing them I contact Louie who set up the appointment at my work place. He was on time and put in a Sony headset, wire harness, back up camera and dash kit. He did a great job! I wasn't thrilled about the cord I would have to plug my phone in so Louie suggested he put a plug in the dash kit. He ordered the kit and a week later came by to install the kit. He advised he could not do it in the dash, but instead remove the cigarette lighter and moved it there. Great since I only use it for power. Now I have a double plug, one for apple car play and the other to charge my wife's phone. Thanks Louie! read more

I was looking to upgrade my stereo as well as get a back up camera installed. Louie was responsive and fit me into his schedule quickly and did a great job on the install. When he was done he mentioned that he broke a couple of clips on the inside and that he would order the part right away to fix it. I couldn't tell anything was wrong and likely would have never known so I appreciated his honesty. True to his word, he returned yesterday to fix the broken parts. I would definitely recommend this business for any car audio needs. read more

After figuring out what was best for our budget, Louie provided products that were above and beyond. But that's not where it ends, his customer service it top notch and explains everything to you. I use to be an audio junkie as a teen and so much has changed since then and Louie was there to walk me through it again. We have a remote starter, subwoofer and amp and my wife is gaga over the entire system. Would I recommend Astro Audio? Of course, as he blows the competition away a million times over. Great work Louie and will be recommending you to anyone and everyone! read more

Louie came out to my home and installed a car alarm on my 1997 Toyota 4runner and a car audio system in my husband's 1997 Lincoln Town Car, complete with amp & 12" subs. He had both vehicles done in about 3 hours, and both installs were clean and professional. He was polite and friendly and his pricing was very reasonable. My husband's car sounds awesome! I would highly recommend him for all your car electronics & audio needs. read more

I just had Alex out to my house to install a couple subs, door speakers, and amplifiers in my 2017 Toyota Tundra. This guy is amazing! He was super professional, his pricing was awesome, and when he completed the job I went through the whole thing with him top to bottom and he made some slight adjustments to the sound to exactly the way I like it. He also ran some LED lighting under my brother-in-law's Cadillac and that turned out amazing as well. If you're looking for somebody that's really meticulous with their work and takes pride in what he does, then call Alex! I will definitely refer him to any family or friends that I know. Thanks Alex read more

On time respectful and clean! Louie showed me how the new system worked. He fixed a problem with our other cars back up camera and sent pictures to my husband to illustrate what had happened-this way I did not have to explain! He did NOT ask or pressure for a review as had been mentioned in another review. I gladly offered. I know my husband having many years in the car industry has been pleased with Louie quality,knowledge and service. read more

Came to my work to install a backup camera in my 2013 Camry SE. Was willing to work with me using my own camera. Arrived on time, job came out clean and camera works great with the factory touchscreen. Thanks! read more

Found Astro Audio on Craigslist and contacted/negotiated via Facebook Messenger. All interactions were professional, helpful, and polite. On Messenger we sorted through various options for a budget purchase and installation of a head unit/camera with CarPlay for my older Toyota SUV. Luis offered his advice on possibilities and was patient as I didn't respond for a day or two while distracted over the holidays. Installation was in my driveway at a time that worked for me, the morning of New Years Eve. He showed up on time and did a clean install at a reasonable total price. He was cheerful and professional throughout. Everything seems to work great. Would not hesitate to hire him again or recommend to a friend. read more

If you have a newer vehicle (Dodge,Chrysler, Jeep or Maserati) don't waste your time. He didn't know what resistors are or how to install them and he tried to blame me saying I didn't tell him which car I owed lmaoo but wouldn't you think if he didn't bother asking that when getting a quote he would notice once arriving and seeing the vehicle and you would not perform services. No instead he was extremely cocky saying his wiring is better then anyone else's ahaha please you left exposed wiring and you didnt even bolt down the other half of my amp, lc6 or sub. You broke paneling in my Jeep that you were supposedly going to replace but its been way over a month and where is it... also the fact that after 4 hours you decided to go to your car and grab a gun and a vest as if I'm ghetto like that cause you thought I wasn't going to pay you cause you couldn't get anything to work has me lmfao cause you must be intimidated by a female. You left exposed wiring out.. your honestly sad af and your customer service is the worst. If anyone needs his info to take him to small claims court let me know. read more

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I hired Luis, Astro Audio, to completely revamp my stereo system. Front and back speakers, amplifier, subwoofer, stereo (which included a back up camera), audio control LC7I and everything else to complete the job. Luis is professional, on time, honest, and hard working. I purchased the stereo equipment myself and had purchased equipment not necessary for my car. He gave me back those parts to return for a credit. Which I thought was very honest. Once the work was completed he did a complete tutorial with me and answer all my questions. Prices are very reasonable. I definitely recommend Luis at Astro Audio. Thanks again for all your help. read more

Great customer service, patience with questions, and thorough with advice. I appreciate the attention to details and lifetime on labor is awesome. Louie came right out and set me up nicely i had a deck, 4 door speakers and wiring for my subwoofer put in. read more