Brought my IPhone in due to battery malfunction. My phone wasn't holding battery charge and turning off when I tried to use it. Tony was very helpful, informative, and quick. Changed my phones battery in less than an hour. Definitely recommend since I was able to leave my review from my phone that wouldn't even turn on. read more

Mobilelink Communications - Mobile Phone Repair Near Me - Lancaster, California

I went to check if this store could help repair/ take off the band on my Apple Watch which I had been trying to do for months. There was another customer inside and another additional employee in the back. The employee came out from the back immediately to assist me and within two minutes fixed the problem. They did not charge me for this fix. He said he was able to fix it quickly so wouldn't charge me. Many businesses would have taken advantage of the opportunity to charge. I am truly appreciative. I will definitely be coming back for any cellular or Apple Watch issues. We need more businesses like this helpful, courteous, professional, and honest Thank you MobileLink read more

DO NOT, I repeat, Do not take your mobile device here. If I can convince just one person to avoid this store, it's worth it. Dropped off iPad May 1. Was told it was only the power connector needed. Ok fine. Called the next day, Saturday (5/2) and was told the new connector is in but it also needed a battery and the technician won't be back until Monday. Called Monday and was told they ordered a battery and won't be in until Thursday. Called Thursday and was 'next in line' for the install and will get a call Friday. Called Friday morning and was still 'next' but would be done by noon. Called at 4pm and was on hold for 30 minutes. Drive over while on hold and was still waiting for an answer when I arrived. They NEVER picked up the li e again. 2nd time that day. Earlier was on hold for 13 minutes hung up and called back. At the store he asked me to come back today - Saturday - to pick it up. Called this morning and told not only is dude is out until next week, they need to order a battery. Wait, it was there Thursday I thought. Is the tablet fixed? No. No calls, no updates, and lies all along about the service. I checked the activity meter and they never even turned it on the entire week. I just went to get it today and had to wait 2 hours for them to put it back together. Going to take it elsewhere for a battery but when plugged in at home, it charged and worked!! So, were they trying to scam me for a new not needed battery? Were they just dragging it out on purpose? Do they not have proper technicians? No idea but if you want your mobile device fixed properly in a reasonable time frame with honest people, Do Not leave your device at Mobilelink read more

They were very professional. Assisted us right away with what we needed and had very reasonable pricing. I had an iPhone 15 Pro Max that needed to be repaired and they had multiple options that they offer. They took the time to explain every option. Started repair instantly after purchasing my selection. Would definitely recommend to anyone needing any kind of phone repair or any other electronic device that needs to be fixed. read more

Horrible don't go here!!! I took my phone for water damage Marcelo told me I would need a new screen and a cleaning it would be 213 dollars!! an hour later I picked it up and phone kept turning on and off I took it back on Monday and they did another cleaning and hours later phone kept turning on and off. I called Marcelo and he said you're going to need a new battery that will be 85 I still had to pay after already paying 213 and they didn't fix shit horrible place. They claim they have the best rates that's a lie they suck their work is shit read more

don't waste your time going to this place it's a waste of time I pay for my screen and they put a new one and was freezing. I take it back and they told me to get a better quality one I'll pay 195. and I keep having the same issues they never fix it. I take it to a different place. extra 130 phone is finally working. read more

If i could give zero stars I would!! I went for a water damage fix on my iphone they charged me 125 dollars. You'd think that would be to fix the phone. NO they charged me 125 to just open the phone??? they said it was an extra 175 ontop of the 125 to ACTUALLY fix it!!!! DO NOT COME HERE save your money and your time and get your phone fixed somewhere else. read more

sold me a defective screen brought back the same day but they was to lazy to repair when I brought I back they charged for a whole new screen knowing they gave a faulty screen. read more

Mobilelink Communications - Mobile Phone Repair Near Me - Lancaster, California

I never write negative reviews, But this one is a must. By far the most unprofessional repair shop out. Took my sons ps5 to get fixed, worked for a couple days and then stopped working, asked them about the 30 day warranty and then they said they would not honor it. After that I took it to another repair shop come to find out they never replaced the part, they simply tweaked it for an easy fix. I seriously advise, Please do not take your items to get repaired at this establishment. The level of customer service from this establishment is seriously unprofessional. read more

great service, answered all my questions. will recommend to others. treated customers with respect and kindness.

I had an amazing experience with the employees at mobile link today. They worked fast and efficiently, not to mention they were friendly and had great prices. Thank you mobile link for the amazing service provided today. Happy New Year. read more

Great customer service and speedy service. They're on top of everything that you asked for and go above and beyond everything you request. You get exactly what you pay for. I came in for screen repair and got that plus additional screen protection. read more

I am SO thrilled with this company and its very impressive techs! I took a chance and bought my favorite microscope (which I use extensively in my photography artwork) which was unusable for almost a whole year until I could find a business that I could even ask to check out the issue. Not only did the tech find the first problem within 10 min, he still kept it for a few hours to do a thorough diagnostic. That extra step did, indeed, find a bigger issue that wouldn't have been a problem right away but would - most definitely - later. All of this was done at an EXTREMELY reasonable price. I could not possibly be more excited to have my microscope back better than ever and have found this company and have great confidence that if any other small electronic device in my home goes wonky. Too happy! read more

Absolutely helpful very negotiable 10/10 I 100% recommend the quality of my phone was terrible before coming here ,treats Device like a valued object read more

I took my sons, Apple iPad to get fixed because he jumped on his tablet like he was gonna jump into it. The screen was totally cracked, and the screen was completely blank. They fixed it like it was brand new. They will definitely be fixing more of my cracked screens and issues I may have. Thank you so much. read more

Absolutely unprofessional and garbage quality. This is the only time i have ever written a review and it's really annoying that i even have to do this . Initially went to fix my girlfriend's iphone ( cracked screen ) and they charged me $151. Picked it up and the screen was bulging out the phone, screen was super laggy, the colors on the iphone were horrible, and there was a thick black outline at the bottom of the screen. Went back and complained and said they can give me the more expensive screen and specifically said the " original screen " for an extra $113. I agreed and they put the new screen on, was a bit better than the first , but still horrible. Super trashy products, don't go to them, they suck, save your money, go to apple. Down $264. F these guys. read more

I went there for repair and they even honored the price quote of another competitor. They were fast also.

last time i went my phone to get my phone fixed it was done quick and they had great service. definitely recommend!

They took forever and charged me for most of the repair cost even though they couldn't repair my device.

I'm not a fan of leaving negative reviews, but I felt it could be helpful for others for me to post my recent experience with this shop. Short Version: I brought my phone in to get the screen replaced and they replaced it with a very low quality screen that has been causing more damage to my phone. They will not rectify the situation. Full version: I was in town for the weekend, from an hour south, helping a friend move to the area. I mentioned how I was in the middle of a stressful move and needed help asap. I went in for a screen replacement having cracked the glass the night before. I was told the part was in stock and that they could have it repaired within the next 4 hours. I was initially going to be charged $417, but they brought it down to $400 out the door. Now, for this price I am expecting my screen to be replaced with the same screen I had on it with no new issues. I returned 4+ hours later to pick up my phone and upon first glance I didn't notice anything wrong. I chose to pay an additional $38 for a screen protector (side note, horrible price for a cheap screen protector that had bubbles and scratches within an hour of leaving the shop). That night I realized my phone battery had dropped significantly and it was burning up. My phone's charge typically lasts 12 hours with moderate use - this was in my pocket for 4 hours, almost no use, and is almost dead. Then my wife points out that the screen is much smaller than it was before and she was right. The corners were rounded and the screen didn't go all the way to the edges of my case like it did before. Then after I play with it more I'm noticing a ton of issues- texting/keyboard is glitchy, the colors are off, I can't access the sidebar, etc. So, since the shop was closed I decided to pop by the next morning to get everything sorted out and hopefully have them replace the screen with the proper replacement. I get into the shop and the employee (same guy from the day before) took zero responsibility and even argued with me that the screen was correct. I was then told they only use aftermarket parts and that there are no guarantees on what they look like (rounded corners, etc.). When I told him I wanted my phone back to the way it was before without all the new issues he has caused he told me word for word "9 times out of 10 people just want a working phone". He refused to fix the problems or give me a refund. He told me to contact the shop's technician for more help, but wouldn't give me any information other than the stores number and that "he'll be in on Monday." I reminded him that I lived an hour away and that I needed a working phone in the meantime and he reiterated there was nothing he could do. I was angry, I felt I had been taken advantage of, and now I would have to take a 2 hour roundtrip and time off work to resolve something that should have been long taken care of. I finish the move and drive back home. The next morning I get a call from Marcell, the shop's technician, and was told that they didn't give refund of any kind. He told me I could come back up and he would personally "guarantee" that this time I would receive OEM high quality parts. If this was an option the first time why did they feel it acceptable to charge me for faulty/low quality aftermarket parts and then claim no responsibility? I explained that I had no confidence that they would fix my issues this 2nd time and that it was a hassle taking the time to drive back up. Marcello said "Well, call us back when you can schedule a trip up. Otherwise we do not do refunds." Ultimately I am nearly without a phone (it heats up so bad it won't take a charge, I can barely text on it as the keyboard glitches out so badly, etc) and now have to find another shop in my area that can fix their mistakes. I am in the process of disputing their charges with my bank/credit card. read more

A couple weeks ago in the month of February, and after calling a few cell stores around town, I went to iPhone repair Lancaster/Mobilelink Communications to repair my Galaxy Note 20 Ultra 5G with a broken screen, because they were the only store in town that had the part needed for the repair and could have it done before I left town for vacation. After when I received the phone back from repair, I noticed a tiny bit of yellow glue seeping out from the side of the phone, at the time and thought nothing of it, because it was not too noticeable, paid the 420.00+ for the repairs and took the phone. After almost a month later I noticed my side button stopped working, and I had to keep the phone fully charged to prevent it from shutting down, because when it did, I had a very hard time to turn it on. So, when I came back to iPhone repair Lancaster/Mobilelink Communications, the taller gentlemen of the two that works there said, we don't touch the side button and pulled out another part that was used to replace my part and said again see we do not touch the side button, but he did say that to repair the side button it will cost me another 120.00, of course I declined that option and left. I finally went to D and D Wireless in Lancaster near the Boulevard, had them checked the button and he discovered that they used the wrong kind of adhesive for cell phone repairs and some of the glue seeped down to the circuit connectors where side button is as you can see in the picture below. David from D and D Wireless corrected the errors made by iPhone repair Lancaster/Mobilelink Communications by cleaning the connectors and he also replaced the back cover which was damaged due to the wrong adhesive used all for free, and I am a very happy new customer. I will never return to iPhone repair Lancaster/Mobilelink Communications they are crooks, and I will be recommending my co-workers, friends, and family to D and D Wireless for their cell phone repair needs. read more

Mobilelink Communications - Wrong adhesive used. Poor quality repairs - Mobile Phone Repair Near Me - Lancaster, California

Does not install factory parts as they claim. Installed a new screen on a laptop and it cracked 5 days later. Made the drive down to apple and found out it was aftermarket AND APPLE WAS CHEAPER to replace the screen!!! "No guarantee" of course not! You install garbage parts... how could you stand behind anything. read more

Went to get my note 10 samsung galaxy fixed. Marcello and Manny are the best!!! They are friendly and funny and told me my phone would be fixed same day in a few hours!!! Five star customer service read more

Really great service. I had black spots all over my screen and cracks. They repaired everything for a reasonable price. It was also completed within an hour. Friendly people too. For iPhone 11 read more

I took my phone in because the speaker wasn't working The employee was very helpful, but he does not make up for how rude and corrupt the owner is. I decided not to go through with fixing the phone and I was charged $20, FOR ABSOLUTELY NOTHING. The only thing wrong with my phone was the speaker but once I got home I noticed the screen no longer worked. Guess that's why I paid $20 bucks for, for a broken screen. Save your time and your money The employee was very nice though. The owner= TRASH read more

I brought in a brand new iPad for a screen replacement. The first time the screen was not installed properly so we brought it back. The second time the screen was sealed very poorly!! I can't believe I received it back this way. I sent a message to management and they couldn't even respond to my complaint. OH and they misplaced my iPad upon arrival, they had no idea where it was at.... read more

Mobilelink Communications - IPAD. Was brought in brand new, just needed a new screen. - Mobile Phone Repair Near Me - Lancaster, California

I have an I phone 11, my talk to text was not working unless the phone was plugged in while I was in the car. Siri wasn't working either. I took the phone this place hoping it would be an easy fix. Manny said I t was probably the proximity sensor and the charging port. I do not know anything about phones and how they work. I informed him there had been water damage. my phone never had a problem charging. When I picked it up the first time after Marcelo "fixed" it I could no longer use my facial recognitio, I took it back and they said because the sensor was replaced sometime it damages the facial recognition! I went round and round with this Marcelo guy, he gave me back my phone worse off than it was when I dropped it off, will not give me my $217.00 dollars back, told me "It's not my fault you dropped you phone in water" "I have a degree" this business is a joke, he is a thief, liar, and doesn't know what he is doing. I will never go back there. I have read many other reviews that mirror mine. The Better Business Bureau is my next step. I feel that because I am a woman he took advantage of me. One of the worst experiences of my life. He is a thief, he was mad because he could t figure out how to fix my phone!!! read more

No customer service charge so expensive and not helpful at all i was told theres 1 month warranty .they wont even take a look at the problem. They just want your money and your on your own read more

Mobilelink Communications - This is the store - Mobile Phone Repair Near Me - Lancaster, California

The operation is very suspicious and shady. They fixed my computer but couldn't tell me what was wrong and didn't call me when it was done. I had to call them a day after they said it would be done at the end of the day to find out that it had been ready to pick up since who knows when. Overall, it was all around a bad experience besides them actually fixing the computer with their magic powers since no one knew what was actually wrong with it. read more

Good service and quick turn around, the only ones around with an iPhone 13 pro screen for me. Only complaint was Sunday they gave me on price and then Monday couldn't honor it by $50. Wasn't worth the argument just thankful they did it. read more

My son dropped his phone in the street and a car ran over the device cracking the back of the phone and crushing the front screen. I brought it in to mobile link here in Lancaster California and the salesman Marcello said it could be repaired front and back For $200. I told my son that he could get another phone for that price( Samsung Galaxy 9).but Marcello convinced him to having the phone fixed so he wouldn't lose all his contacts. I asked Marcello specifically if that $200 included any other damage in the phone including the audio, and he said it did!. So I agreed upon his $200 price which had to be paid in advance . Later on in the day Marcello calls to inform me that the volume on the ear piece was not working so that would be an additional $30,, when I reminded him that he gave his word of $200 which would cover everything, He then told me that he could replace the earpiece but then he would not replace the back unless I paid an additional fee. . That was pretty much like blackmail because he already had by $200 cash as well as the phone, so I agreed, but I told him that that is not a good way to business. I went in the next day to get the phone, and because of his prior deceit, I decided to record him and get him on tape acknowledging his deceit. Now my next complaint will be to the Better Business Bureau. This is not a trustworthy business! read more

The worst customer service experience! I left my phone on June 10 and was told 5 to 7 business days. I asked could I keep the phone until the screen came in and the guy told me he would rather keep it to fix it right away if it comes in sooner. Left my phone and didn't hear a word until I called over 2 weeks later. I was told the screen still didn't come in and they will get back to me. I waited until July 6th to check the status just to be told it's still not in. The guy on the phone was a little rude, he started reading off dated on the calendar like I was just being impatient. The least they could have done was called to update me. Ended up getting a refund and now my phone still needs to be fixed. read more

***BEWARE OF THIS COMPANY*** This Company has very unscrupulios practices. I repaired my Samsung Galaxy S20 plus less than 2 weeks ago with them, costing me $350. I woke up this morning with the screen not turning on. I came back with my phone wich is in there records. But they refused to work on it because i was unable to provide reciept. They are in the businness of rippig off customers. Never told me i had to have reciept for warranty work. even admiting it was in his system. I would completely avoid doing any business with this company. Warranty work should not need a receipt if it is in there system. I would understand if this was not the case but he addmited to it being in his system and just the lack of receipt voided the warranty. Shame on companies that treat customers like this. Spend your money with a company with higher standards. read more

Watch out for these guys they sold me a phone and had service on it for two months that they set up for me. Then cut me off some how One day my phone just was cut off. I had new SIM card tried everything through service provider. They could not get service on phone I believe they sold me a dummy phone. And blocked service on there end somehow. Marcelo knows the technology. Since then they moved locations and don't sell phones anymore. Very suspicious. Don't trust these guys they're pulling illegal operations on innocent buyers. read more

If I could give this place a negative 5 star review. They took $95 and my phone was not fixed at all. When I called the place, manny was very rude and not professional at all. I should of read the many bad reviews on this place before giving them my hard earned money. STAY AWAY PEOPLE!!! I HAD TO LEARN THE HARD WAY!!! OWNERSHIP DO SOMETHING ABOUT YOUR STAFF!!! read more

My husband and I were visiting from San Francisco when my husband dropped and broke the screen on his phone. We then searched for a nearest phone repair. My husband spoked with Manny. He did an amazing job at not only fixing my husband's phone but the time that it took to fix it was only about 10 minutes. Thank you so much Manny for making this the most fast and easy experience. read more

This business will just steal your money. So unprofessional. Basically don't wast your time with this business they don't know what there doing took my sons playstation4 and they charge me for nothing asking me for additional things things they needed to check my electronic device. Being a business wouldn't you have these types of devices to do your diagnosis. I will do my research better next time and check all of your bad reviews. I wouldn't t even give you a one star but had to be able to place my bad review. read more

I brought in my two phones. One to replace the tempered glass and the other to repair the broken screen and adding a tempered screen. Both came out great. Both phones have minimal bubbling. I brought in my laptop for water damage. I will update the review when I get it back. read more

So disappointed. The guy seemed really nice. He ended up not being able to fix my phone. That's fine. It's not always gonna work out. But be honest. Don't tell me you checked it and it never reset or shut off while you had it. This ones on me. I won't be so trusting next time. read more

iPhone screen issue was fixed and phone is like new again. read more

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