I want to thank Caleb for his exceptional customer service and honesty. I had a small crack on my laptop screen and wanted to get it repaired before it spread. When I showed Caleb the crack and explained my concerns, he surprised me by advising, "I think you should wait it out." At first, I was a bit confused, but he explained that the crack was in a spot where it was unlikely to spread, and in his opinion, the cost of repair wouldn't be worth it. I truly appreciated his candid and straightforward opinion --he could've easily taken my money, but instead, he gave me valuable, honest advice. I will definitely be coming back if my computer screen gets worst and with any other electronics that need fixed! read more

went there to fix my XR. due to delayed parts and for the phone being an older model with needing more put into it. They went ahead and gave me a newer phone! I'll tell ya that customer service is what I'm talking about. type of business that cares for the customers more than the money. the more you take care of customers the more business you will have. absolutely amazing business! read more

Gio kindly assisted me with a fix for my son's iPad today. The service was quick, attentive, and knowledgeable on the charging issue. This fix took less than 5 minutes and I will definitely be returning in the future should we need other assistance. I have used this business in the past for cracked screens with similar excellence of service. I highly recommend this business! read more

Been going here for a while now and love the service and attentiveness he provides every time. Very knowledgeable concerning our old school iPhone 11's highly recommend this business read more

I took my nintendo switch to get a shell replacement with the joy cons and they took care of it with no hassl. they was fast and friendly I highly recommend read more

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I love this place. They fixed my Apple Watch and found all the apps that had disappeared on my I phone !!! At no charge!! they have repaired our phones when Verizon says they can do nothing!!! Mary read more

In a word? EASY. A+, knowledgeable, courteous, professionals. Despite difficulties inherent to the business of delicate work with delicate parts, despite the added difficulty of the craziness of Corona Covid 19 making getting the screen extra challenging, these guys persisted, met the challenge & now my iPad is as good as new! I'm pleased and satisfied; how much better is it to spend $178 rather than $1,234? And despite setbacks of receiving defective screens, they didn't charge me another cent! Even when I offered to pay. Gotta admire that. The business is easy to get to, just off the interstate feed ramp, plainly marked & with parking that is easy to get to and easy to get out of. The store is clean and tidy, as you'd expect a business run by professionals to be. read more

Worthless when it comes to apple WATCH Repair. I repeat, DO NOT GET YOUR APPLE WATCH REPAIRED HERE! I spent $280 on getting my watch's screen replaced. It took 8 days. 2 days later, watch screen fell off (luckily I was able to see it come loose and took off the watch) apparently the tech didn't put on the adhesive correctly Took watch back and they fixed it again for free. 2 weeks later, look down at watch and screen is gone. No where to be found. Took it back to them and they told me that since the screen was gone, they couldn't fix it for free. THE REASON THE SCREEN WAS GONE WAS BECAUSE THEY DIDN'T FIX IT RIGHT! I would have preferred a cracked watch screen to no screen at all. My watch is now dysfunctional unless I give these people more money to "fix" it again. Fucking joke read more

Unfortunately, I didn't have a good experience at all. Months of time went by with no updates from employees/manager/owner as promised several times. I had to call/go in-person to get an update every time. When I finally wanted to pick up my laptop as it still wasn't done and I kept getting promises it could be done on the weekend...it was misplaced. And another week went by with no word. I finally went in and luckily it was found. I was able to pick it up, and I did not have to pay. The only positives, the front desk guy was very polite and I didn't have to pay. Other than that, terrible experience. read more

This place is legit!! They fixed my iphone 5 home button. But they also fix screens, power outlets, all all types of android phones. They give you a 5% discount if you like them on FB! A good choice for something within temple. They fixed my phone in less than half an hour!! read more

Had the worst experience with this business , took laptop in for repair and was told it would be ready in a week ,2 weeks later I called and they still hadn't fixed it and was told it would be another week . Was quoted 160. When it was dropped off and it turned out to be over 200. told them they would not be getting anymore of my business and they offered a discount on my next visit after I told them I wouldn't be back.. unreliable and unprofessional place . read more

I dropped my iPhone and the screen was blurry and dark afterwards. I took it to Cell Phone Geeks and they were able to fix it the next day for $60. I was expecting to have to buy a new phone. I was glad I didn't have to. I recommend them. read more

I have taken multiple devices in for various issues. All the staff is friendly & knowledgeable. They take the time to explain whats wrong, how to repair it or recommend affordable alternatives if needed. I highly recommend this establishment!! read more

These guys are great. So helpful and willing to go above and beyond when your kids to stupid things to your phone lol. Love the service here! read more

I went in to have a battery replaced and fully expected to leave the phone overnight. I was told that if I could wait it would be done in 30-45 minutes. It actually took less time! Price was less than I expected as well. Great experience! read more

I needed a new battery for my iPhone. I dropped it off and had it back within the hour and it works perfectly. With tax included it was $55 which is better than other places and well worth it. read more

Awesome quick service and very nice people. I was referred to Mobile Geeks by the AT&T store across the way when I had cracked the screen on my iPhone but really didn't want to get a whole new phone (waiting for the iPhone 6 to come out). I walked in to see about fixing my phone...a little while later walked out with a brand new looking phone and a smile on my face. Decently priced too compared to others in the area. Cannot say enough good things!! Thanks guys for being there when I was desperately needing my phone fixed. read more

Bought two phones from them and one had a battery issue and the other had a screen defect and they gladly fixed both without question. Gio is a great manager and these guys will do their best to help assist you at a reasonable cost. Highly recommend if you have any cell phone issues. read more

This place was excellent! Great customer service and they repaired my phone within 15 minutes!

I have had to go here a few times and they are professional and knowledgeable. If I ask a question they give me an honest answer what more can you ask for. I have only had work with tablets and phones so I can't speak for everything but good work guys. read more

Make sure your any part you order is the color you want. I recently had a part of my phone replaced and it was the wrong color. The employee I talked to did nothing when I said this was to him. This is poor customer service and if you do business with them than make sure they order what you want. The work was done well that is the only reason I am giving any stars. Would recommend people to go some where else. read more

The Mobile Phone Geeks at Temple has the worst customer service issues that I have seen. I would not go to the store again and also not recommend any friends who wants to get their phones fixed. I had the phone at this location for 6 weeks and have 1 time communication from them via email. I had to call them 4 times and visit the store 4 times before they could tell me that they cannot fix the phone and returned my credit. They could not figure out what the problem is but was not communicating until I called them/stopped by to check what the status was. Took my iPhone5 and the person who signed me up has drawn a picture of male specific parts on the sheet and accidentally gave the sign up sheet back to me. Am disappointed in this day and age that people would address(make note of customers) in the most offensive manner. I wish I had a way to post the pictures of the sheet that Jordan (the person who signed me up) accidentally gave me back. NEVER GO TO THIS STORE... IS THIS WORTH THE KINDOF EXPERIENCE... read more

Went in to price getting my note II screen repaired, was told right off the bat that it would be 170 to repair the screen. I know the risk factor in repairing electronic having done so with computers and laptops myself, but if you do the math the parts cost and that includes the tools to do the repairs with, at only 8.00. These money goones are making a killing of of people not willing to shop around. Avoid this store location is a joke and prices are outrageous. read more

Mobil Phone Geeks are very honest, experienced and fairly priced. I recently had what I thought was a very serious problem with my IPad Air2. They repaired it, while I waited, and managed to prevent a total data loss on the device. I am so appreciative of the multiple times they have expertly repaired phones for me, as well as the iPad! Highly recommend! read more

Mobile Geeks on General Bruce Dr in Temple is the best! They are kind, intelligent and fast! They are personable and kind to my children which, as a mom, is very helpful when doing errands with my young ones. They are very fair with their prices and very knowledgeable of all of my tech needs! I keep going back because it's a great place and great people! read more

Dropped my moms iPad off because it wouldn't charge- these guys figured out what was wrong offered me solutions to the problem with a smile! We will be back! Thank you!! Happy camper! read more

I would give zero stars if I could. This isn't about how they repair phones, more so about how they conduct business. I had a vehicle stolen from me on 10/2/2018. Inside the vehicle was an old iPhone. I located the iPhone via find my iPhone at 11:00 AM on 10/2. I called the store immediately to inquire about my stolen phone. The employee informed me that he knew nothing about it and nobody had come in to sell a phone. He took my number to call me back. That never happened so I called back that afternoon and asked again. Still knew nothing. After telling him I have proof it was there he told me it was probably someone on the WiFi. I asked about the cameras. He told me there's no way to know who it was. That doesn't make sense, I have a time and location. After hearing nothing the next day I visited the location myself. The employee there that day informed me that someone did come in with a stolen phone and they employee that was there on 10/2 had the phone in his hand when I locked it remotely via find my iPhone. The employee blatantly lied to me about seeing my phone since he was in possession of it when I locked it. At that time the employee apparently gave the phone back to the customer/suspect/thief and let him leave without withholding the phone, contacting authorities, etc. I then inquired about the camera system again noticing a minimum of 3 cameras in the lobby. The employee went to look at the cameras and came back and said it shows an error message for 10/2, pretty convenient. He said the owner would be taking the DVR apart to extract the footage. I informed them that I had already called the police since they have the footage of the suspect that stole my vehicle and they shut down completely. I have not heard anything else from them about this missing footage nor any explanations for it or for the employee lying to me repeatedly about it. It doesn't add up. I would avoid this establishment at all costs. read more