I take my vehicles exclusively to Katie's tire and auto and they are absolutely hands the best as…read morewell as one of the most inexpensive mechanics anywhere in the bluegrass I couldn't put into words how much I appreciate Tony and all his guys at Katie's tire and auto

Quoted me a price to put on 4 tires and tpms sensors. It was $100 more when went to pick it up…read more They said the quote on sensors was for each, but had that been the case it would have been over 200 more than quote. The guy never could explain how they came up with the number they charged. Ended up being $50 more after I got irate. I'll never use this place again!

Went there to get a check on my Y pipe told me I needed a whole new Y pipe then tried to charge my…read more863 dollars just for the part. Very funny

I would give this place less than 1 star…read more Documentation from all repair shops mentioned below can verify the following information. 1 - 02/2024 - I visited E/P on Boston Road to have my thermostat replaced - cost $400. 2 - 04/2024, I heard a rattle from the engine compartment. I took it to another repair shop who told me 'the bolts used to put the thermostat back on was the wrong size, were forced into the screw openings, & the internal threads for the screw hole had been stripped [I never thought impact wrenches were THAT strong]. The only place that touched anything regarding my heating system was E/P on Boston Road. 3 - I took the car back to E/P, showed them the results from the other repair shop, and spent significant time convincing them the work they had done on 02/224 was done incorrectly. As a result, E/P agreed to fix the problem for free. 4 - Flash forward to 12/2024; the heat quit blowing in my car again. I took it to another repair shop and was informed of the following: the last person who fixed the heating system did it wrong; they put in a thermostat that was WAY too small; the bolts to secure the thermostat was the wrong size, & all bolts were forced into the screw hole, and as a result, most of my heating system needs to be replaced [sans the heater coil]. 5 - When I informed the new repair shop of the work & then re-worked my car by E/P when I returned in 02/2024, they had only replaced ONE of the faulty-sized bolts. All four should have been replaced if all bolts had been forced into the wrong opening. E/P did not replace the other three that were too small & the incorrect size when I made them do a re-work in 04/2024. A $400 repair has now cost me close to $2,000. The new repair shop could forensically trace the problems back to the originating install. This significant financial impact should serve as a cautionary tale for potential customers. Given the information above, the decision is in your hands. Choose wisely, and good luck.

It's always a pleasure doing business with Fleet Doc! I went in with a screw in my tire, came out…read morewith a patch! Most places try and sell you a tire. Not this place. Fair and honest. Go check them out!!! Give them a try. You won't be disappointed!

They were able to get my vehicle in right away. The guys were great and they had it done in a few…read morehours.

after seeing review he did refund some of the money and I really appreciate that. He seems like a…read morereally nice and honest man and that goes a long way in any situation thank you

They guys are great and they know what they're doing for a very reasonable price and the job done…read moreon time

Right after I purchased my Lexus, I decided that I want the window tinted, bigger exhaust and red…read morecalipers. I was little nervous with it being brand new and taking it to a new shop since I do not live here, but I was blown away with this company's workmanship, expertise, and their customer service!!! Highly recommended by a super picky customer.

This is the 2nd time within 6 months that I've stopped at Exhaust Pro on Winchester Rd. to have air…read moreput in my tire. The guys were out to lunch. The manager, older man with mustache, told me to come back in an hour! He could've done this! Or does his position prevent him from assisting customers?? This would've taken 5 minutes, but nooo, his don't want to work attitude cost him a future potential customer!! The guys in the shop are very helpful and friendly. I always tip well, even for air. The so called manager is USELESS!!!!!!

Horrible experience paid 1400$ for both exhaust manifolds to be replaced, my exhaust still has a…read moreticking noise and they also broke 2 of my brake lines refusing to fix them. Horrible business people steer clear.

This shop has surpassed many that I have been to in years. The customer service, knowledge,…read morepatience, pricing and spending the time to make sure the job is done right. The guys in the shop are quick to help, even for just a quick shot of air in the tire. They will always ensure that your vehicle is safe by doing a free multi point inspection. Even better the advisors up front will let you know what is necessary at that time, along with what will be coming up for your vehicle maintenance requirements. There is no pushy sales tactics, only recommendations at the correct intervals to keep your vehicle safe and functioning properly. This is definitely your friendly neighborhood shop! Please check them out for your next service! Especially since they are open 7 days a week!!!

I am remiss in leaving this review, but it's been due to health issues. Fortunately all is well…read morenow, and I am happy to report a very positive experience with Complete Automotive Repair in June of 2025. On a drive from Florida to Michigan, our 2022 Telluride intermittently was overheating. We managed to drop it off to Complete Automotive Repair, and then got a rental for our Michigan destination and return to Lexington. The Complete Automotive team pressure-tested for leaks, checked all hoses and clamps, and diagnosed that the water pump had failed. The repair was done excellently and we were relieved that the cost was reasonable. My husband and I highly recommend this company. Their professionalism and kindness were exceptional.

This is my statement about recent dealings with Auto Excel in Lexington Kentucky:…read more On May 7th, I took my car in for repair, because; The driver's side headlight would go out and then back on. A chattering relay above the passenger side sliding door. The driver's side sliding door will sometimes close and then pop back open. Also on a few occasions the battery would be drained after sitting overnight. I received a call later that day stating that the battery had a bad cell and should be replaced. For me the call was misleading as I thought this was a necessary step toward fixing the issues stated above. I was charged $507.17 for the new battery and installation.. Then on Friday, an e-mail came asking for authorization to pursue three items - internal dash noises - oil dye - and the sliding door issue. The three when added up totaled over $500, and only one was related to the reason I took the car in. I declined and went to get my car. When I was there, I asked to see the old battery - it was already gone. I was told that they did a voltage test and that it read around 10 volts, (12v - 2v = bad cell). When I parked the car in front of their shop the battery voltage read 14.6v (the new battery reads 14.3v). There was absolutely no information about the new battery. No manufacturer's name, no model number, no warranty card. After a second request, we did get a copy of their purchase receipt from Advance Auto. When I got home, I looked the battery up on the Advance Auto website - The battery was listed for less than $250 installed. I parked the car for three weeks. The first time I drove it, the headlight went out, by the time I got home the headlight was back on. I wrote a three page letter to the owner, Mike Barrett. I posted it on their website message board, I e-mailed it to Mike Barrett directly, and I sent a hard copy in the U.S. Mail. I received no response from Mike Barrett. (Did he ever see my letter?) I did receive a response from Cole Barrett, (the Service / Marketing Leader at Auto Excel). This is the man I have been dealing with. I sent a second letter, this time to Cole Barrett, on Friday June 5th. Between the two letters, I received six e-mail requests, and additional text messages, requesting "Favorible" reviews". With both letters, I requested a refund. Even a partial refund would be better than what was offered. First these statements from Cole Barrett: "The issue that was solved is the vehicle starts and runs," "which was solved by replacing the battery and its bad cell" Nothing was solved! - The issues had not changed - the headlight, the chattering relay, the door popping open, and the fact that something had drained the battery - those are the issues. The new battery does not solve anything. If something shorts out, the new battery will drain just like the old one did. Also, the car starts and runs just fine. I drove it to his shop. Now, What was offered: " The best I can offer is to further inspect and evaluate those other issues at no charge. " "Alternatively, if you bring the battery back I can exchange it at no charge, allowing us to refund you back the amount of the battery." The fact that Cole offered further services at no charge is an acknowledgement that "Something's not right," (which is what I stated in my first letter). The offer to refund the cost of the battery if it's returned is an insult. I would have to go somewhere, buy a battery, have it installed,and pay a $22 reclaim fee, (because I won't have an old battery to return), then take this battery back to Auto Excel for the refund. Cole Barrett wants me, the customer, to jump through a bunch of hoops to resolve an issue he created. In the letter dated June 5th, Cole Barrett's last words are - "Thank you and have a blessed day!" It felt like sarcasm. In some of the e-mails I'm referred to as a "Valued Customer." Really? The car still needed to be repaired. I had to save some money, and then took it to another repair shop. They resolved the headlight and battery drain issues. They also provided real information on the other two issues. The bill, $450. That's less than Cole Barrett charged me to replace a battery that was not defective! I wish I could, but I cannot recommend Auto Excel. My experience with them was painful. I won't be going back! Bert Huckelberry

Professional auto mechanics. I would strongly recommend if you're searching for a mechanic…read more I had over 100,000 miles on a van, and I needed to have several maintenance issues looked into. I wasn't having problems with my vehicle, but I drive it all over the US and Canada and need to keep it reliable. They offer the exact service I needed, where they do a complete vehicle inspection. What I like is that they send a text when completed with a complete breakdown of the results, including pics when necessary (see picture). I had them do a lot of work for me, as I hadn't really done much to the van maintenance-wise for the first 100,000 other than oil changes and replacing the air filter. It was three days of work on the vehicle, so that gives you an idea of how much work I had them do. Was it cheap? Not to me. But I'm an old man. Everything seems high to me. But it was quite a bit cheaper than dealership costs, which is exactly what I was looking for from an independent mechanic. And while I wasn't having any problems with the van, I can definitely tell a difference in the way it is running now. It runs like a new car. And they offer a three year/36000 mile warranty on their work. That's a fair deal. So, while I had some shock at the cost of maintenance, it was pennies on the dollar compared to replacing with a new vehicle. I probably spent six months of new car payments on maintenance, which is pretty good math in my book. I'll be working with them again in the future.