FRAUDULENT ACTIVITY, STEALING, and LYING!
DO NOT DO BUSINESS WITH THIS COMPANY!!!!! BEWARE!!
For your own sake - FIND ANOTHER LOCKSMITH - Here's my story :
I'm not sure how my brother found this business. But I would advise NO ONE do business with this company. Originally, my underage brother called the locksmith team to help him as he locked his keys in his car. The locksmith representative arrived, unlocked the door, and quoted my brother $300 for the service - which after research the service is only $120. Being that my brother is underage, he did not have the means to pay the agent, and asked if he could lower the price. The agent said he could lower it to $250 however, if he was not able to pay, the agent threaten to drive off and keep my brother's keys since he was unable to pay. Stressed and worried that his car was going to get taken away, he called to ask for me to transfer the funds to his account so that he can pay for the service.
After paying for the service the agent drove off, my brother called the company back at which point he confirmed that he overpaid ($130). The representative over the phone stated that they would refund the money IN FULL once we spoke to the manager the next day.
We called the manager and provide bank statements time stamped showing that we paid the excess funds. After reviewing our documents, the manager called and stated that his agent informed him that he DID NOT get paid for the service. And instead left unpaid.
THIS WAS NOT TRUE, as we have time stamp statements. In other words, the agent pocketed the money and committed FRAUD! We went as far as to gain video footage from the gas station ATM my brother debited the funds from and PHYSICALLY HANDING THE MONEY TO THE AGENT. Even after seeing this video footage and timestamped statements the "owner/manager" did not believe that we paid his agent. He did refund the difference. Only AFTER we threaten to take the business to small claims court and contact the police.
LONG STORY SHORT - This business will overcharge you, pocket the difference and blame you as the customer. BEWARE!! read more