Phil was our second quote after Bakers in Springfield and he was substantially lower. I saw a…read morenumber of good reviews and decided it made sense to go with him. Glad I did. We had a 2 bolts/keypads replaced with more current models and those rekeyed to be the same as another pair of doors. He's a nice guy and though our job wasn't necessarily complicated - he did it well, patiently answered all my questions, and from what I did learn about him and from him, knows a lot about his profession.

Phil was on time and replaced the broken lock quickly. He even made extra keys that work for all…read moreentrances to the house. He was professional, courteous, personable and very respectful of the property. The next time I need locksmith services, there's no question that I will definitely call Lock Rescue!

They were very prompt and professional. They made and programed my car key in about 10 minutes…read more Definitely recommend!

Was trying to get a locksmith to our house for a running car that has the keys in it and after two…read morehours and no return calls from technicians I finally found The Lock Geek. They were friendly, were at our house in less than 30 minutes, and had the keys out in 10 minutes or less. The worker was super friendly and we were incredibly thankful!! Thank you lock geek!!

My key broke off in my condo mailbox, so I couldn't access my mail. James came out and took care of…read moreeverything--he removed the old lock and installed a new one with no problem at all. He was on time, efficient, and very polite. I definitely recommend their service!

front door lock broken and need replacements and can not be used, Need a replacement lock installed.read more

Wonderful work putting the lock in. Very pleasant and…read morehonest man. Definitely recommend this locksmith.

Mehdi is such a professional, courteous and pleasant person. Always keeps you updated on his…read morearrival and status of orders. I trust him with all of our lock and key needs! He has rekeyed our whole house over the years and makes sure that the doors open and close easily. His knowledge is second to none about which locks and knobs are best for different applications and security levels. You cannot put a price on that. Just cannot say enough good things about Mehdi.

I have been dealing with many other companies to deal with a complicated door situation since July…read more It was very frustrating and no one could really solve the problem. Eagle came out right away found a solution! Very thankful for this company and their help.

They broke my window while popping the lock. They made me $50 after I said I shouldn't have to pay…read moreanything at all. They sent a contractor. I called Eagle. They are dishonest with their comment below. It was an awful experience. They said it'd be 20 minutes it was 40.

It's wild to me that I am here writing a review about a bad experience from 10 months ago that I…read morethought was handled, but has actually come back to haunt me. In June of 2023 I called a contacted Acme through Yelp because I had filled out a "project" request. The request was to unlock a residential doorknob of a basement for a property that I managed. I spoke with Acme on the phone to set up a time for them to come out, at which time they gave me a quote for changing the lock. When the person arrived to change it (Mike), he was unable to get the lock opened and said it would have to be completely removed and replaced with a new lock (after, we were able to contact another locksmith who came out and successfully unlocked the doorknob). This was going to take the visit up to over $300 if they provided a lock. I consulted with the person I managed the property for and they wanted me to buy a lock instead of the using one Acme offered due to the price and inability to complete the job. When I informed Mike of this, he became very short and irritated, asking how long it was going to take, and was very inflexible. I once again consulted with the property manager, and due to the unprofessionalism of Mike, and how much the cost had gone up from the initial quote, he decided not to continue the service with Acme. The property owner contacted Acme, who were apologetic, stated we would not have to pay for the service, said they were "grateful" that I did not write a review of my experience. Now here we are, 10 months later and this week I receive a call from Acme. They said they were "clearing some files," found my invoice and were going to send it to me. This invoice was a $175 charge for a visit and labor fee. They also charge an additional 3% processing fee for payments after 10 days of the invoice. I was never informed of a trip fee that would be charged prior to the visit, or that it was expected to be cash on delivery of service. This is something I assumed would have been established when they gave me the quote. I can adamantly say I do not recommend Acme for locksmith services. The inflexibility of the person who came out to complete the work, the lack of transparency with the charges prior to the visit, and the fact that 10 months later they are now trying to charge me $175 speaks to the lack of integrity within the company.

Went to get lock fixed only to find that this ache at 815 Madison looks like it's permanently…read moreclosed.

Expensive and not worth it. Had better luck breaking my window and fixing it. Will not use againread more

From the owner: Drivers Diaries LLC is flexible and available to fit around your needs. We specialize in all…read morelocksmithing no task is to big or small for us. We got you covered 24/7 365 days out of the year. Call or set up an appointment