Looking for a new groomer as the previous one left an inch-long abrasion on my dog's face and then…read moredenied it. I called Fur Factory and mentioned that I just need a cut as I typically bathe my dog and comb her out right before bringing her in. She is tiny and doesn't do well with industrial size blow dryers. I let her know that I prefer to come first thing in the day if possible and wait for her as opposed to crating her. This has never been a problem with any groomer (they call it a straight-through) and I did this with my last dog over the course of 15 years (sadly, that groomer retired). At first she said I could bring her in first or last thing in the day and I said sure, I'd be glad to do that. Then all of the sudden, she did an about face and turned me away and said her grooming facility would not be a good environment for my dog because they are so busy and there is always too much going on lately. She said her groomer has too much on her plate or something to that effect and then discussed her own health issues, which I tried to sympathize with but she kept talking over me. I tried to explain that my dog loves people and she would not be a problem, but the woman kept talking so fast and continued talking over me. As I was trying to get a word in and let her know how she was coming across, she just hung up on me. I feel for anyone with a medical condition however I have never been treated so rudely by what is supposed to be a professional business. No potential customer deserves that. My dog is a very sweet small dog who loves people so I don't understand the immediate judgement from someone who doesn't even know my dog. It made me feel just awful. Based on the conversation first thing in the morning that left me feeling disrespected, unheard, dismayed, and disheartened, and the judgement she made on my sweet little girl, I would not recommend them at all. It was such an awful experience and left me quite unnerved. I've never encountered anything like it. Something appears to be going on there. They may have been good at one point but to me it now seems like they have too much going and do not care about getting new customers, treating people with respect, and in fact turn them away.

Everything! Making the appointment was super easy, and they did a fantastic job on our little dog!read more

We initially loved taking our doodles to get groomed here when Jina was the owner but they've…read morechanged ownership since then and we've decided to part ways with Pretty Paws. There have been several changes implemented due to new ownership: 1) They no longer have cage free grooming and they put our dogs into kennels while they wait for us to pick them back up 2) Prices have gone up about 2-3 times due to the rise of inflation which is understandable but wanted to share to other dog owners for awareness 3) They use an assembly line process for grooming which is faster so our large dogs are typically in and out within ~2 hours Although our doodles typically came out well groomed for the most part, they both began to dread coming in and felt more anxious than usual, which wasn't a good sign to us. Additionally, the new front desk staff (male) could work on his customer service etiquette as he has came off as condescending multiple times to both myself and my husband regarding the care of our dogs. Our other friends who also brought their dogs here have shared similar sentiments. This is not their fault, but the location can be challenging to get to during traffic hours (they close at 4PM Monday through Saturday) since it's right on 50 and a lot of cars are going out west.

I have been going here for over 6 years - I found the post I originally made about this place…read more WELL. 5 stars no longer applies. I moved away to NY for 6 months and when I came back I went straight to the same groomers my Pup had been to since he was a puppy. I called to make my usual appointment and was asked To resubmit veterinary information again in a rude manner. Then when I arrived I was greeted by a new face at the desk. A man who said he was hired to do everything the right way unlike "before". Yet when I Asked if they were under new Ownership the man said, "NO" Here are my following reasons for their 1 Star- 1. New ownership Yet the man at front desk outright told Me ownership did not change. WHY LIE About the switch? 2. Price- increased and they even charged me. Handling fee bc they said my Dog was unmanageable, yet, the previous owners LOVED HIM. 3.customer service- new guy upfront-He was unprofessional and unpleasant. I shouldn't have left my dog especially because I felt Something was off with this man's energy. But I summed it up to maybe he was having an Off" Day. He was just rude and unkind, unlike previous owners. He would go on and on about how he was there from out of state bc his mom was unwell so I also felt bad for him, but I was also on a tight schedule. I just found this to be extremely unprofessional. Get this- I tried something new with my pup for the first time and had his tail Colored ( safely of course bc this is practically my Son). The man comments- he's not a fan of Color but to each their own. That owners who dye their dogs should do their research on how bad it is for their pets... uh really? I just ignored his unwarranted opinion but was quite upset by it. 4. going to trust myself and my pups initial reaction when picking him up. He use to love Going to the groomers and now he's terrified. 5. I paid extra for teeth cleaning which I could tell was not done and they did not trim his dewclaws which was previously always cut. At pick up, even though I was trying to get out of there as much as my dog was, the man proceeded to lecture me about taking care of my dog at home, so that he is not so matted, and that is why they had to shave him all the way at this point, I was so traumatized I just wanted to get the heck out of there, so I just paid and left as unhappy as my pup was. Oh and before I could finish paying the man asked if I was going to tip bc it is customary... really!?! I'm in the service industry I'm well aware... Never going Back - sad about the changes!

Very odd concept. Hooked me with the introductory $39 wash, nail and ear trim. Granted they took…read moregreat care of my dog...but it was very odd when they brought me back my sopping wet dog. I didn't realize to dry him would be extra. Come to find out...$39 is the monthly charge just to be able to get the discounted prices on everything else. We have paid $80 for other places in Reston for a full groom, wash, and blow dry. All in all it cost us over $70 for a wash. We can do that at home. My dog at the very least should have been blown dry. Won't be returning.

My dogs do not get haircuts, so I can't attest to that, but they always come back smelling good…read morewith a shiny coat and are always happy when we approach the store. The app makes it easy to schedule.

We started using Park, Bark n' Scrub many months ago due to the unreliability of our previous…read moremobile groomer. We are thrilled with the change! Danielle is friendly and reliable and most of all - she does a great job. We always go with a short cut on our Maltese for ease of maintenance and Danielle's cuts are very consistent. Our dog always looks the same, which is a big positive in my book. Other groomers have delivered inconsistent looks when we simply wanted the same haircut. The convenience of the mobile service is hard to beat too. It's a little more expensive than service at a brick and mortar building, but it's worth it in my opinion. You won't regret going with this business for your furry friend's grooming needs. Highly recommended. ***In the post-grooming photo of my pup, he'd had a recent vet procedure that resulted in a stitch in his forehead and a partially shaved right leg. Danielle was careful and attentive***

Okay, obviously having the grooming van come to your door is incredibly convenient. What you might…read morenot realize, it minimizes a huge amount of stress! Most groomers do multiple dogs at once--and your dog sits in a cage in the meantime. Not great. Maria is working with just one dog --yours--from start to finish--so it's way less stress for your baby. I should also mention that Maria is the best, kindest, most competent dog groomer in the DMV. Full stop. If you have a small dog, don't even *think* about going anywhere else! Not only will your furbaby be gorgeously groomed, you will have the peace of mind of knowing he is being cared for by 1) someone who genuinely loves dogs, and 2) is also incredibly talented and experienced. I don't trust my little guy with anyone but Maria.

I originally reached out to Katie when I needed to find a new groomer for our extremely anxious…read morerescue Maltese. From Katie's photo, she appeared to be a calming person, which was what our dog needed. I texted her even though she was apparently not accepting new clients, and she responded immediately, and had an opening a few days later. Our frightened little girl did very well with Katie, who is now grooming our new Maltese. Katie is completely professional and courteous, extremely accommodating to our schedule, and understanding when emergencies happen. When I realized that our new dog's coat is thicker and coarser than our previous dog's, I asked her to change the cut; Katie responded in a positive manner and understood completely what I was asking for. I am very happy that I found her and that she made room in her busy practice for me and my dog! Thank you, Katie!

Katie did a great job! She was right on schedule and was efficient and quick. My dog's haircut…read morelooks great and he smells nice. Thank you!

They have everything I needed to wash my 100 lb golden doodle. I can't say he loves a bath but it…read moreis as easy as it can be at quick paw wash!

Yesterday was Luna's first time at Quick Paw Wash in Herndon, and I was blown away. We usually go…read moreto a full-service groomer, so I wasn't sure what to expect -- but Gaby, the owner, made the entire experience so easy, calm, and welcoming. She was incredibly patient and understanding with us as first-timers, and you can tell she truly loves what she does. Gaby also trimmed Luna's nails which was an add-on service and so worth it! The entire place is spotless -- everything is sanitized, organized, and thoughtfully set up. I loved that each station is fully fenced in, so you have your own private space. All the shampoo, conditioner, and rinse come straight out of the nozzle, which makes washing super simple and mess-free. Everything is intuitive and clean, and the equipment is clearly well maintained. Luna came out SO soft, clean, and smelling amazing -- honestly better than expected given this was our first self-wash. I now have a whole new appreciation for groomers and dog wash owners after doing the process myself! Highly recommend Quick Paw Wash to anyone in the area. We'll definitely be back.

My dog loves coming here and I love to groom him here too. The groomers are detailed and appear to…read moretreat the dogs very well. Scheduling is challenging because of how in demand they are. Worth planning forward for!

This review is way overdue. My dog has been receiving the Grooming (Spa) services from Healthy…read moreHound Playground since he was young puppy (about 8 mths to a 1yr) and we have never really gone no where else. All the groomers are amazing. However, we routinely see 2 of the groomers who have spoiled him tremendously. He knows them like family and has become accustomed to the services associated with the process. I have before and after, take a peek. Most recent shows before and after, the other shows from when he was younger. I am always so impressed! And he loves his time there. Thanks to the crew and especially the Groomers at HHPGS.

First time customer, Scheduled an appointment for them to come to our home between 10-12. We called…read moreat 12:15 to get an ETA and they said they would not be coming because the groomer was sick. Extremely unprofessional to not let us know this first thing in the morning as we scheduled the day around this to be home. Understand if someone is sick, don't understand the no communication.

Can't rate on the grooming, but the dog walking service is excellent. We have a stubborn old…read moreBernese Mountain Dog that gets extremely offended when we go out of town without him. All of the Woofie's sitters are so good with him and don't take it personally that he is always grumpy They bring in packages, feed the Betta fish, and even helped me out with an Elf on the Shelf once and saved Christmas