I came to this location to get my brothers service back up and fix his Esim. Shaniya was extremely…read morehelpful! she helped us immediately and solved our issue with no problem. Wish I came to this place yesterday when I was fixing my own service. Thanks Shaniya!

I was an extremely satisfied customer with Verizon for over 20 years. Since moving to Savannah the…read morecustomer service here is unprofessional, ill-trained and rude. After a mistake on their part signing me up for a service I neither got nor asked for....I thought I was rid of verizon and switched carriers. Now I find no one from store personnel to tech support can tell me what the break down of my final bill is! Unbelievable. I will be registering complaint eith FCC.​

I upgraded my phone today at the Savannah Mall store. Angie got me straight in no time at all…read more She is extremely knowledgeable, quick, yet thorough. There were other customers in the store, and even though she was the only employee working at the time, I didn't feel put on the back burner. She assured me that if I have any questions or concerns, she's just a phone call away. I'm super happy with my purchase and experience at this store. If you're looking for a phone...go to Angie at Boost Mobile in Savannah Mall.

So I called the Boost Mobile on Abercorn across from the Buffalo Wild Wings before arriving to find…read moreout if they had some accessories for my new phone no one never answered the phone so do to my arrival I walked in no one's in the building but the music was loud a few seconds later a young lady came in short light skin with a fade you never asked can she help me never ask hi my doing today or what brings you in today as soon as I woke up to the building I smell weed and she was in the car with two other people no customer service was given she was very short with the answers she gave so I see this wasn't going to turn out too good so I left the store called out to the Savannah Mall Boost Mobile and right away the customer service on the phone was better than the customer service the young lady gave in the store on Abercorn I asked about the accessories for my phone she answered yes so I did then went out to the Savannah Mall got out to the store the young lady a great customer service I left with what I needed in and out with no problem so if anybody need any accessories or anything dealing with Boost Mobile go out to the Savannah Mall you won't go wrong

Two months on the phone to cancel service then they started billing me For the free Netflix I don't…read moreeven like, I like the Peace HBO Maker back on The phone again for hours and 2 more days. Poor offshore Customer support if you Get a rate increase do not talk to them! So after days of phone calls to off shore Customer Confusion they told me to go To the store close by so 1 asked for an address They said they can't answer that the same As everything I asked before OMG. You can't screenshot conversations or Get text or emails all is blocked. If you call ask for someone that you Can talk through text or emails, words Mean nothing! If they can not respond Don't talk run down and move your Phone number to pre pay this way You have power to open through them Or another carrier and your phone numbe Is still yours! I am now with better carrier Better price because I cut and ran after Talking to the t mobile wall!,

Wish the employees actually wanted to work and solve our issues but instead send us away and have…read moreto go to another store who said any store could have helped us. Customer service 0/10.

I ordered an Apple Watch from the Verizon store on Victory Drive in Savannah, GA. When it arrived,…read morethe band was too large. The salesperson who helped me, Justin, was terrific--he immediately offered to order a smaller band so I could compare both sizes before deciding which one to purchase. He repacked the original watch, labeled the box with my name, and said the store would hold it in the back until the second one arrived. Over the next few days, I received multiple confirmations: emails from Verizon showing two watch orders, voicemail notifications telling me the watch was ready for pickup, and FedEx tracking updates confirming delivery to the store. Everything looked exactly as Justin had explained. But when I went to pick up the watch, Justin was off--and the experience went downhill fast. The salesperson who greeted me told me there was no record of any orders, no watches in the back, nothing. I showed him the Verizon emails, FedEx delivery confirmations, and even explained that I had already tried on the original watch they'd set aside. He dismissed all of it and made me feel like I was imagining the entire situation. I asked for the manager, and unfortunately things only got worse. She showed no concern that two watches--both confirmed delivered and signed for--had seemingly disappeared. She didn't apologize, didn't investigate, didn't look up the order, didn't ask questions... nothing. Her attitude was essentially: You never ordered anything and we can't help you. As someone who has been a Verizon customer since the early days--my entire family has multiple lines and devices with you--this was beyond disappointing. I would have understood if they said the watch was accidentally sold or misplaced. Mistakes happen. What's unacceptable is insisting the order never existed when I'm providing all the documentation, and showing zero interest in figuring out what happened to merchandise delivered to and signed for by a Verizon store manager. At the very least, I expected someone to care that two Apple Watches confirmed delivered to your store have vanished. Whether they were mis-scanned, sold, or stolen, this should matter to the store leadership. Instead, I was treated dismissively and left without any resolution.

This was the worst experience ever! Nobody was in the Verizon store when we arrived, although the…read moredoors were open. When the salesman arrived 20 minutes later, he was high as a kite! Consequently it took 3 hours to add a line to our commercial account, and buy an additional phone. We will never go back!

Went in to set up internet, but my area is not supported yet. I have been eligible for a phone…read moreupgrade for a long time now but had avoided going into the store because I didn't want to be pushed into spending a lot more money per month. Justin Butler helped me realize why Verizon is still and will forever be the best choice for mobile service. He was friendly, professional, and extremely knowledgeable. Walked out with a brand new phone and am only paying a few dollars more per month. He even helped me combine my streaming services and saved me money there. Best sales experience yet in a Verizon store, and I have been a customer for over 25 years.

I switched from sprint to Verizon because I had issues with the signal. I have been happy with…read moreVerizon so far however I got an Apple Watch and this location only had the 44mm available (I have a small wrist) I wanted smaller. They said no take it and we will order the smaller use this one until it comes in. Went back, Watch was the wrong one. They said don't worry it's our fault come back in a week. Called, nothing. Went back in they said oops too late you can't return it. The rep acted like I was trying to be slick and getting a new watch! He was like "it's used you can't switch it". Now I'm stuck with the most expensive watch that I never wanted and I can't exchange it! I can't even sell it as I owe more than it's worth. Don't go to this location. They give Verizon a bad rap. I do not recommend getting an Apple Watch from Verizon and especially not from this location.

This was our first time at this Ogeechee store. Like the other stores there were no chairs to sit…read morein. The gal we had was new and young but pleasant. Very helpful to two people in their 70's with marginal iphone experience. She helped us process a lost phone insurance claim and gave us the phone numbers to finish the claim at home. She offered us chairs from the back but we were almost finished. I think this store is the 4th T-Mobile we have visited and definitely the best.

My phone is in SOS mode most of the day at my home one mile from the airport and every time I go in…read moreto talk with them I find another line of nonsense that doesn't work. They need to refund me and stop thinking that if I pay them more money that will fix my phone. So every time I go to them I get charge more money and nothing changes.

Terrific service. Very fair pricing and very fast repair. Just on my MacBook Pro M1 keyboard. Best…read moreBuy wouldn't take it at their Geek Squad; they It told me to go to Savannah, but I would rather come to Daniel's any day, anytime. I will be back to see them again and bring them more business. Highly, highly recommended.

Professional and efficient with tech expertise. Friendly and knowledgeable employees. Pricing fair…read morefor repair and assistance. Highly recommended to those in the Bluffton area.