I came in a couple of weeks ago and bought a new laundry center. Tammy Smalls found the exact unit…read moreI needed, processed the paperwork and set up delivery on the spot. Everything was perfect in my experience with MsSmalls and the delivery personnel.

Our hood vent stopped working after 10 years. They sent out a repairman ($150 to show up) who said…read morethat the repair would cost almost as much as a replacement. So we bought the replacement. We scheduled their RECOMMENDED installer to install it as well as vent the hood to the outside. It was on an exterior stucco wall and had never been vented to the outdoors. The installer is named Rodney Cooper--stay as far away from him as you can. He replaced the vent (2 people 1.5 hours with NO electrical work) and then had trouble drilling to the outside. He asked for $2650.00 after doing half the job. My fault for not asking for an estimate beforehand. This was an insane amount for the amount of work he did. And he wouldn't communicate with me when we were both in my house, after I expressly asked him to do so--instead he repeatedly called my husband who was out of town and at Urgent Care for a medical issue. Cooper left without letting me know what the plan was to finish the job. I subsequently called 2 other installers who said the job should have been well under $1000. (one said $550-$650, less if it took less time than he estimated) Now I see Livingoods' response, telling me that it's my fault for not getting an estimate, which I acknowledged above, and that he doesn't know Mr. Cooper's rates. That is unacceptable, since they recommended him. He does not address if $2650 was a reasonable fee for installing a $900 vent. We told Mr, Cooper that there had been a window (since removed) behind the cooktop, and he had told my husband that he had architectural experience, he should have known that there was a 'header' above every window, and his sub tried to drill through the header, where Cooper had determined was the best location. I know that I should have asked for an estimate, but I never expected Livingoods to recommend someone who would charge that much for such a small job. Again, I don't really have an issue with Livingoods, but I do have a SERIOUS COMPLAINT against their preferred installer, Rodney Cooper. Furthermore, Mr Cooper told me not to pay the sub, but to pay him instead, and that I would get a $50 discount if he didn't have to write an invoice. If I am the only person who has complained about Cooper's charges, I am truly surprised.

Great deal, good folks…read more We moved into our new place and needed a dryer. We visited their showroom. No frills, but good used washers and dryers at fair prices. Especially considering the 60 day warranty on their products. When they came to deliver and install Michael and Zack called in advance, showed up when they said they would be there. They even replaced the plug in the back of the dryer to make it work with our house. The whole install was quick and clean.

Let me start by saying that the employees at the front desk have been pleasant, courteous, and…read morehelpful throughout this experience. Unfortunately, my issue has been with the owner and how this situation has been handled. After purchasing a washing machine, I decided the $120 delivery fee was not within my budget, so I borrowed a truck and transported the machine home. After setting it up, I immediately noticed that the bulk cycle was not working. While that was not a major concern for me, I then tried the normal wash cycle and discovered that the machine was extremely loud. I had to close the laundry room door because of the noise. More importantly, the spin cycle was not properly spinning the clothes out. As a result, my clothes were coming out excessively wet, and I had to run them through my dryer three times just to get them completely dry. I contacted the store, explained the issues, and advised them that I would bring the machine back as soon as I could secure another truck. Approximately a week later, I returned the washing machine. I subsequently received a call from the owner stating that the machine had been repaired. When I went to pick it up, I specifically asked whether all of the issues I had reported had been addressed. I was reassured that they had been. I brought the machine home, set it up again, and unfortunately, the spin cycle was still not working properly. I stopped by the store and informed the employees of the continued issue. I was told that the owner might be able to swap the machine out. I returned the machine to the store once again. A few days later, I called for an update and was told by the owner that they were still looking at it. Later that same week, I called again and received the same response. The following week, I received a call stating that the motherboard had been replaced and that the machine was ready for pickup. I picked it up, brought it home, and tested it again. Although the spin cycle has improved somewhat, it is still not functioning the way it should. At this point, I have had to transport the machine back and forth multiple times, spend additional time dealing with repairs, and repeatedly test a machine that I purchased expecting it to be in working condition. The most frustrating part is that I have repeatedly explained the same problem and have been told that it was fixed, only to bring it home and discover that the issue remains. I understand that used appliances can sometimes have mechanical issues, but I believe that once a customer has brought the same problem to your attention multiple times, there should be a reasonable effort to resolve the issue permanently rather than continuing to send the customer home with the same defective equipment.

I called 3 times and left messages. Finally, I got a response that went to my voice mail. I…read morereturned the call 3 more times and finally talked to a person who said they were scheduling 2 weeks out. Having been without a dryer for almost 2 weeks we took a different offer for 2 days later. I have heard good things about this company but it just didn't work for us.

On time, polite, proficient, and reasonably priced work--has always fixed my appliances without…read morereturn visits for the original problem

Now I know why only 3 stars, no integrity. Came out and supposedly repaired my Whirlpool washer…read moreleft saying if there was a problem let him know. A month later having same problem called and had conversation regarding perhaps needing to replace the part, said he'd check into cost and be back in touch. Haven't heard a word even after multiple messages. Be aware

I cannot believe that I fell for their scam! I called them out to repair my dishwasher and after…read morespending over $500 for 'small fixes' that they said would solve the problem, my dishwasher is still having issues. STAY AWAY from this scam company!

Erin is THE best sales rep, ever. She goes above and before to ensure she earns your business…read more Please don't waste your time paying others and having to beg them too in order to get what you want and deserve in quality products. Southern Bath & Kitchen is THE best in the Savannah and low country area.

My daughter recommended this company to me. I kept getting water on the floor in front of the…read morerefrigerator. I called, they were here the next day. The repair man was knowledgeable and very nice. Once again it's working, no leaks and I am very pleased with this company.

Awful. If I could give a negative rating I would. We have a…read moreGE washing machine that is 6 years old. We paid them based on what the tech said was wrong, but that wasn't the problem. Then they disappeared. They won't do something as simple as return a phone call. I don't recommend them at all.

Bobby installed new water pump in our motor home. we live In the Guyton/Ellabell area. he was…read moreprompt and got the job done in less than an hour. glad to have someone to rely on for any future rv repairs.

Our clothes washer wouldn't empty and continue with its cycle. So we had a bunch of clothes in…read moredeep water. In this situation, anyone would want to get a professional repairman to arrive a.s.a.p , and certainly within a day or two. I called TigerTech Pro and Bobby, the owner of TigerTech Pro, said he'd be at our house within an hour !! He arrived in less than an hour !! He diagnosed and repaired the machine in minutes and only charged me the $80 basic house-call charge. You can't get better service than that ! Wow! Guess what : If I have any more trouble with any of our large appliances, I will calll TigerTech Pro ! If your smart, you will too!

Fast, friendly service and Joey took really great care of us. We will definitely be back!read more

Extremely helpful and patient with me the novice. They has the capacitor on stock, perfect size and…read moreit got my a/c u it back up and running .