THE ONLY PLACE you need to go! I went to so many different…read moreplaces before finding Cell Phone Specialists and none of them were able to figure out why my phone was not turning on. Cell Phone specialist was able to figure out right away what the issue was and I was able to retrieve the data. We all know how much data is sensitive and precious especially when we think about all our family pictures. Don't waste your time going to other places, and start heading there! I truly recommend Cell Phone Specialist.

Naim did an amazing job in fixing my broken iPhone screen. Service was quick, work was excellent,…read moreand the price was fair. Honest service. Highly recommended.

Spent $165 getting mt iPhone 12 pro max rear glass replaced, it lasted less than a day before it…read morebroke. It was an aftermarket glass that was worthless. My phone now has 3X as many cracks in it than before the repair. They said they might give me $30 off a second repair, why would I want junk parts again. Use another repair shop

I have insurance through AT&T. I filed a claim for broken back glass and mic at 10am. I called back…read moreat 12pm to check on my claim if I could come in. They told me they still don't have the claim available. I asked them how long it usually takes for claims to come in. The employee told me an hour....sir it's been two hours. I've been trying to fix my phone for three days now and all they do is give you the run around probably until you don't show your face anymore. Seems like they have too many claims to handle for 2-3 employees. Mind you I pay monthly for insurance so I expect way better service and quicker service. I just need a replacement because that's what the employee told me they do for broken mics. I just want to fix my phone so I can upgrade my phone and get out of yalls hair. Employees are nice but seem lost and misinformed. Customer service needs a lot of work.

Nate is the man! Phone fell off car and run over by countless vehicles yet he was able to get me…read moreback up and running in maybe half an hour. Fez will hook you up with budget or premium parts whatever your needs. Highly recommend.

I brought my 7-year-old tablet in for repair. The staff were extremely professional and took the…read moretime to explain the potential risks involved. They didn't try to upsell me and kept me informed throughout the repair process which i appreciated the most. Overall, they were excellent professionals and Nate did a good job with the repair. Reasonable with their pricing, will visit if I am in the area.

This business has relocated for unknown and unexpected reasons …read more I called in June to see if they were able to repair my Electro voice powered speaker. They said yes - Speaker brought in and 69.00 Diagnostic Fee paid - the were very efficient in determining My amplifier component was Blown -- They said I would need to pay for the replacement component up front and I authorized payment for "new amp " via credit card via textual and phone communication . I specifically told the Manager that I wanted Electrovoice OEM replacement components- They said no problem and speaker would be ready in approx 2 weeks . Segway -- 3 months later - they said delay was that they Did not have a Technician on Staff and job was on hold till they could find a replacement technician. I became somewhat suspicious when the manager kept trying to sell me on idea of getting a custom replacement speaker -- Told him , No Thank you sir-- Then he tells me That the future for investing was Cryptocurrency and they had a on site Bitcoin Vending Machine - that worked by digital payment . I told him I was Not interested and we needed to focus on the task of repairing my speaker. I had made multiple calls over the summer to check on the status . The Manager would not return my calls by text nor cellphone conversation. However, when I utilized someone else's phone with a different # , he would pick up the phone and answer promptly . I went there to see WTF was going on . He assured me that it was a labor issue . He needed more time. Long story short - he has some ? " Technician" "complete the repair" . I go to pick it up and notice that there is an aftermarket Brand Amp ... I said this was not what we agreed on . He stated when the initial tech ordered replacement OEM amp - it did not fit I said to him- that he did not order the correct Mfg OEM Why ? Because I personally called Electro voice in Greer SC and gave them the serial number and part numbers on back of matching speaker. They verified they had exact replacement and also offer a factory revamp and repair of my unit . I thought one stop connect would be a faster and effective solution I was totally Fooled by this Con artist -- I now have a speaker with incorrect bootleg part that still doesn't function properly -- I called to ask for refund and I would return the Bootleg amp . The manager has now moved the business ( He said that something unforeseen had occurred and they were in the process of relocating to Herndon). He has stood me up with more excuses beyond reasonable and professional consideration I have been more than patient - trying to give the guy a break ( that was my Mistake ) He refuses to answer my call . I would like notify the Police but this is a Civil Matter -- I would not let these people change a light bulb in my flashlight -- This Business is unethical , unprofessional and totally inept . Guess I will resume our discussions in small Claims Court -- Bottom Line : Stay Away And I do not believe Yelp and its reviews as well .

Once again I found myself at this facility while heading to New York... Decided to pick up a laptop…read morefor my uncle this time as he has been repeatedly saying he was going to get one but he wanted to be simple. I asked Nick to give me a nicely refurbished laptop with very little apps on it as to not overwhelm my 71-year-old uncle. He states he just wants to be able to send and receive emails and to do the occasional search. I told him that's all anyone does these days, lol anyway Nick was able to find me one almost immediately and threw in the charger and a case.

Simply amazing! They were fast and proficient and I am very happy that my insurance company chose…read morethis company to repair my phone. Thank you!

A big shout out to CPR in Manassas Va 20111 for the good job Muhammad and Mijhail did on my iPhone…read more15 on Saturday morning 3/26/2025 at 10:00am. They were courteous and provide accurate time to pickup my repaired phone. Thank you!

Tony was great to work with and was very responsive in his communication with me. I had a broken…read moreapple watch screen and it's Ridiculous the price apple charges you without apple pay. I mean, you might as well buy a new watch..junk. They were able to fix the watch screen for less and even sending it to them via mail was easy. Highly recommend them!

Had an external hard drive that the USB connector had come loose on so could not access the data…read more Had data I needed same day. Tony was able to retrieve all the data and have it back to me the same day to complete the necessary projects. Repairing the hard drive would have taken longer so transferred data to another SSD drive. Kept me informed of everything. Excellent service. Great value!!!

Brought my phone here, on a Monday afternoon, after seeing that my screen on my Google Pixel 6 Pro…read morewas separating, while inside my case. I called first to ask if they were open and available - They were. I had never heard of this store before. Upon arrival I was quickly seen and discussed the issues with the employee there. The employee stated that they did not have the Pixel 6 Pro batteries in stock at that location but that I could travel ~40 minutes to one of their other locations and get the service done there or I could wait and have one of their regional staff managers bring a battery another day, or have them order a battery. Since they offered the service, and it's built into their price, I opted to have them transfer the battery from the secondary location, figuring it would be faster than ordering one... I left with my phone and waited a few days. The receipt stated that I'd be notified by 06/11. So on the morning of 06/12 I contacted the store to inquire if the parts had come in. The employee stated that the parts were in-store and that they had called an left a voicemail (and gave me the time of the VM call) on my phone, but I never received it. No worries! I'm sure they did leave me one. I'm just happy to finally be able to get it fixed. Not stressing over a day! Upon arrival they stated that they were going to put my phone into a repair mode and that they wouldn't be able to access any of my data while it was in that mode, and to enter and exit that mode they'd need my PIN (which they DO NOT write down or keep in any way). Very happy to see that their customers' personal data, in their phone is secure, and that curious eyes wouldn't be looking through it (not that I think they would!) Nice to see they care to educate and re-assure their customer base. They also use GENUINE and not aftermarket parts for Google and Samsung, unlike other shops. The only gripe I had was the price -- but then again, who doesn't whine over an expensive bill?! ...$150+ for a battery replacement seems a bit much. But, I do understand that they need to pay for 2 staff members every day, insurance, rent for the space, and parts... But, at least maybe give first-time customers a 10-30% discount to keep them coming back, maybe..? Another shop told me they'd do the battery replacement for $80. But again.. who doesn't want best price? It's crazy to me that it's failing so soon, when I've always kept it in a case, only dropped it twice, and always take care with it. I ordered the phone in April 2022, from Google, for just over $1,050! I am happy with the service I got, and hopefully this will be the only time I'll have to make such a heavy investment into a phone that's not even 4 years old to me yet... Great job on the work, uBreakiFix. Hopefully I'm good for another 3-4 years, at least!

Quoted a ridiculous rate for a minor fix. Just a loose button, wanted to replace entire frame.read more

Unbelievably Fast Service - Very Economical - Great Communication…read more Fast Response Fast Repair Highly Recommend

I paid for a replacement screen on my Apple Watch. The first time I wore it the screen fell off…read morewithin minutes. I asked for a refund and did not get it. He lied to me and refused to answer my calls.