Roger Dunn Golf Shops is a great spot for golfers of all levels. They have an excellent selection…read moreof both new and used golf clubs, along with a wide variety of accessories to choose from. We did a club fitting with Christian Rinaldi, and the experience was top-notch. He was attentive, professional, and extremely knowledgeable, taking the time to make sure everything felt right and suited our needs. Customer service overall was excellent, and the whole process felt smooth and welcoming. Definitely a go-to store if you're looking to upgrade your gear or get properly fitted!

The Monrovia location is full of friendly knowledgeable sales staff, club fitters, and club…read morerepairers. Not pushy, just friendly and helpful. I got a club fitting with Christian Rinaldi, who was professional, had a vast wealth of knowledge about equipment and technology, and also very approachable and pleasant. I have referred all my family and friends to Roger Dunn and Christian Rinaldi for all golf needs.

Golftec answers the phone: "Thank you for calling Golftec where we can take seven strokes off you…read morescore." My experience has been far better than that... more like taking 10-14 strokes off my score, after only 4 lessons. I "played golf" for decades but had never taken a lesson. I am 75-years-old. I was initially worried that the golf coach would want to correct 50+ things all at once. Larry Salmi, my coach, only focused on a couple of things things each lesson. Their technology for me is really fun and instructive. While I am still not a "par" golfer, I am, for the most part, keeping it on my fairway. A relief to others on the course, and far more fun for me. Before Golftec I think I had only had 1 par in my life. Now I am disappointed when I don't get at least one birdie and a few pars in a round!

I started my golf lession almost 5 years ago and my swing has improved so now I can finally enjoy…read moregolfing. If you are new to golf, please do yourself a favor and start your lesson with golf tec. My coach was Aaron and he was amazing, He used the golf tec to guide his teaching, but mostly he is a great coach bucause he can points out things about your golf swing behind the numbers. Don't do what I do (skip out lession in my early learning stage, and therefore have to spend the next 5 years UNlearning my swing which had become a habit). Thank you Aaron for being a great coach!

I've been here a few times before for miscellaneous purchases and repairs, and all experiences so…read morefar were fine. Last week I had decided to pull the trigger and try getting an iron fitting after feeling like I've been getting a bit more consistent as a golfer, and I just gotta say, Jeff is an excellent fitter. The experience was casual and friendly, but still very professional and educational. He'd taken the time to analyze my metrics and let me know what aspects of my swing needed work and how the fitting would benefit me short and long term. There was no pressure to buy equipment from the store, and he even let me know the pros and cons of parting out what I would want. I'll definitely be coming back later for woods/driver fittings, and potentially even wedge fittings if possible.

Customer service. Terribly rude to a new customer asking for a simple product. No wonder there's no…read morecustomers here

While I still miss the old crew here, I am super grateful for Nick in repairs…read more Over the last months he has installed countless grips and many reshafts and shaft tippings. All great work completed to my insane standards, and done quickly.

Main point of this review is about the manager NOAH. I came by several times in 1 week- buying,…read morereturning, exchanging, all that good stuff. When I purchased something the first time, I accidentally used the wrong card as I had wanted to split payment into two cards. It showed as canceled on the system, but Noah immediately let me know that he would follow up to confirm funds were actually canceled (due to the new system being somewhat iffy). I came back again and he immediately recognized me, told me he had contacted corporate and actually read the email to me. Fortunately, the funds had come back in less than the estimated time. Between all of the interactions I had with him in the 3 store visits (including having to stay a few minutes after closing the first time due to the card issue), NOAH never showed ANY sign of being impatient, tired, or irritated. Initially I was slightly surprised he was the manager since it seemed other locations had mostly older individuals.. but after everything, I can see exactly why he is manager. He was frontline serving people next to the other workers, not just chilling and letting them do the work. I haven't experienced this type of customer service in a very long time, especially in a retail setting. Noah went above and beyond to make sure that everything was taken care of. Customer service as a whole has been steadily going downhill, and it was extremely refreshing to know there are people like him who actually deserve their position and respect (and (hopefully) his next promotion)). I observed very consistent interactions with ALL of his customers whenever I was waiting in line. This guy is definitely going places with his mindset and how he treats people. THANKS AGAIN NOAH! Regarding the store - layout is simple, left side has clubs, right side has accessories etc. Lots of used clubs, I found one that I'd been looking for in like-new condition at a great price. I saw a lot of people coming directly to the used club section to try to find the best deals. Other used clubs may be a bit more pricey considering their condition.. but this is a brick and mortar location so with overhead, can't always match online prices. Regardless, if you're just starting out and want to build your set with used clubs, they have very well priced ones for that. They have all of the new clubs as well. Simulator available too, tracks your ball speed, etc. Their parking lot usually has spots, it's not a tiny lot by any means but the entrance/exit may be a bit tight for some drivers. NOTE - Worldwide Golf Shops owns Roger Dunn so you may be able to match the price you see on there with an in-store club (although the prices are usually accurate). You can also use your Roger Dunn credit on WGS. Also, you may already know this but they have an extremely generous 90 day return policy. New clubs will get your money back to original payment method, used clubs will get you store credit - but if the used club comes back in noticeably worse condition, I don't think you'll get the full credit back.

Just lost another customer, came in to buy a new qi 10 and p770 irons…read more Have spent a lot in this store in the past (over 2k since last christmas) Before they let me try new clubs with tape on, today a guy just shook his head, I didnt waste my time and left. I gave this store another try today, I guess should've stuck with roger dunns.

I go shopping here for my husband I for Golf. He likes to buy I buy stuff for him. They like his…read moreshirts pants golf balls. Whatever has to do with Golf is there so if you enjoy golf go shopping

I went into Roger Dunn to get fit for irons after terrible experiences at No Bogeys, GolfTec, and…read moreClub Champion. I figured I'd give it one more shot -- and I'm so glad I did. John Bouffard fit me and was absolutely awesome. Super kind, chill, and easy to talk to, but also incredibly knowledgeable about the game, the swing, the numbers, and ball flight. He made the entire experience enjoyable. He was so good that I came back to him again for a full gapping session. Now I'll never waste time or money at boutique fitting shops again -- John is my guy from here on out, and he should be yours too. Thank you, John. You were awesome!

Extremely rude front desk area. Unfriendly and bad customer service, unhappy attitude.read more

Shoutout to Brandon for making last min christmas shopping so easy. I came in knowing absolutely…read morenothing about what I needed, and he was super knowledgeable and helpful in picking out the perfect gifts. Great customer service!!! i really appreciated the help!!!

I have shopped here in the past quite a few times. Recently stopped by the store about 3x this past…read moreweek to check out some putters as I was in the market for one. Each day I went to the store to try putters, not one worker came up to me and asked if I had any questions or needed help. Ended up not buying a putter as no one cared to ask if I needed help. Took my business elsewhere.

I had one of the best retail experiences I can remember, and honestly, it started somewhere else…read more I was at Dick's Sporting Goods looking for running shoes for my daughter when I wandered over to the golf section to check out drivers. One of the employees came up and asked if I needed help. I asked a basic question about why some drivers were more expensive than others, and the answer I got was pretty surface-level--basically, "they're newer and have better technology." He offered to let me swing a few, which I did, but then he surprised me by saying, "You might be better off going next door to Roger Dunn Golf Shops." I thought that was weird for one store to be sending me to a competitor... Did I smell? I took his advice, and I'm really glad I did. At Roger Dunn, the experience was on a completely different level. I got fully fitted for clubs using real data--club speed, ball speed, spin rate, trajectory, distance--the whole deal. They had the equipment to actually measure everything and dial in what worked best for my joke of a swing. I was able to try multiple clubs at a variety of prices and compare them side by side in a way and with data that made sense. What really stood out was the time and attention I got. The guy helping me didn't rush, didn't push, and gave genuinely helpful advice the entire time. In a retail world where customer experience often feels like an afterthought, this was the exact opposite. I walked out with a driver that felt right, cost way more than I was intending on spending and more importantly, confidence that I made the right choice. I won't be buying golf stuff anywhere else. Huge thank you to the guy who proved to me with technology, patience, a passion for the game and great communication that you can play as well as you want, as long as you're ready to swipe your card. top notch!

I hate coming here.. I always find something I want to buy, but never need, if you know what I…read moremean. I'll literally place an order at Albertacos, waltz my way over here to "kill some time". Otherwise, this place is awesome haha the staff is usually friendly and helpful if you ask for it. You walk in and are immediately in reach of golf shoes and bags.. maybe time for an upgrade. Continue through to the golf apparel and gear. Balls, gloves, clubs, bags, hats, club fittings, etc they have it all here. They also service clubs here whether you need new grips or shafts. I had one of my wedges regripped, it was done on the spot in about 30 seconds FLAT and has held up perfectly. I'll have to get a picture of the pricing for service next time but I brought my buddy and he got 1 putter, 2 irons, and 2 wedges regripped for about $70 with a 2-day turnaround time. Not sure why it took that long when they did mine on the spot while we were there together.

The staff here is so friendly and extremely helpful And the repair shop is the best in the IE…read more 100% my favorite golf shop

came in to do a quick trade in. The customer service was not the best i felt like they didn't want…read moreto help. Then one of the older gentleman was pretty rude. Didn't have the best experience. I've been to the one off Tyler as well and that one has way better costumer service it feels welcoming everyone is super nice. I recommend that one (Tyler) over this one.

Nowndale is truly an amazing golf instructor…read more The first lesson alone helped me so much. He explains everything so clearly and is very patient. I love the fact that the lessons are indoor and has cameras so that he can show me and I can see what I need to change and work on. AND there's free parking !! Something I was worried about with getting lessons was not getting my money's worth. Sometimes instructors can be very chatty and I don't feel like I'm getting an actual full hour's worth of a lesson. If that is something you're concerned about, please consider Nowndale! Every time I come in for a lesson, it is jam packed with information and practice time. He really focuses on the lesson and your improvement. I feel very comfortable asking him questions (even if they feel silly) and he'll kindly answer and help me understand. I really have nothing negative to say. I have had 5 lessons and each one has been a very positive experience. I still have a lot to learn, but I can definitely say I have improved a lot since starting lessons.

I came into golf as a complete beginner--I had never even swung a club before my first lesson. From…read morethe start, Nowndale was incredibly patient and supportive. He took the time to walk me through the fundamentals step by step, and what really stood out to me was how he explained not just the how, but the why behind each movement. His ability to break down the physics of the swing in a clear, easy-to-understand way made a huge difference in how quickly I was able to grasp the basics. Beyond that, he's consistently positive and encouraging--especially when I get frustrated. He's quick to remind me to have fun and enjoy the process, which has helped me stay motivated. Every session is well-structured, and he always follows up with drills and a practice plan so I know exactly what to work on between lessons. Even outside of our sessions, he's responsive and generous with his time. I've texted him questions I forgot to ask during our lessons, and he always replies with helpful advice. If you're looking for an instructor who's not only knowledgeable but also genuinely invested in your progress, I can't recommend Nowndale enough.