The builder of our townhome in OTR put our furnace and AC on the second floor to get more airflow…read moreto the third floor. We ran into a problem with the AC drain overflowing to our kitchen ceiling in the second floor. We called Tarvin for help as we needed someone soon. Dave came over the next day and we got service at a reasonable price. Dave not only fixed our problem but spent time helping us figure out how to prevent the issue from happening again. He took us step by step through the process and even explained that it's actually pretty normal to have some buildup in the pvc pipes from dripping water lines. This was above and beyond and much appreciated. And we weren't gouged the service. When this happened we were concerned because we have had bad experiences with plumbers in the past. Tarvin is our go to plumber from here on out.

I'm unsure why carbon plumbing has such a high rating. They told me the soonest they could unclog…read moremy toilet was in 5 days. That's not very responsive when it's your main toilet. It seems that the moto of Tarvin Plumbing should be "If you want quick service, go elsewhere."

Jolly Plumbing SCAMS people. I asked for a quote on a water heater while they were here on a toilet…read moreclog. I got a ridiculous price of $9000 for the water heater and a furnace. A furnace? Now they say I purchased a plan and have been charging me $14.99. IMPORTANT: They got my debit info from a previous job!!! That's how they kept charging me, SCAMMERS FRAUDS is Jolly Plumbing DO NOT USE THESE PEOPLE!!!!

If my house were a human body, it would be that 65-year-old uncle who smoked menthols, drank gas…read morestation coffee for three decades, and is somehow still alive--but only because Jolly Plumbing keeps resuscitating it. In the last five years, I've called these guys more than I've called my own parents. Clogged drains? Snaked. Garbage disposal sounding like a blender full of rocks? Replaced. Sink basin cracked in half like Moses parted it? Handled. Entire HVAC system wheezing its last breath? Ripped out and swapped like a bad organ transplant. If my house had a medical chart, Jolly Plumbing would be its full-time surgeon. I'm a member now--which basically means I've given up pretending my home is ever going to behave, and instead I've put Jolly Plumbing on speed dial like an overworked ER nurse. And let me tell you: every single time, they show up fast, fix the problem, and manage to do it all while being--you guessed it--jolly. Honestly, if Jolly Plumbing offered emotional support on top of plumbing, I'd be calling them during family holidays. 18 calls in 5 years, and I'm still not sick of them. That's love. Highly recommend--unless you're my neighbor, in which case please don't call them until I get to them first.

Dale B., our tech did a great job explaining things and getting the system working great…read more Highly recommend.

Nathan! Nathan! Nathan! They put a whole new system in our…read morenew home last year and Nathan was incredibly helpful and professional. This is who you want helping you. Honestly everyone we met and talked to from Schneller was great but I can't emphasize enough how great a job Nathan did. Also the install manager we worked with was great as well, I can't remember his name but he was super knowledgeable and honest. We have lived in the home for the warm and cold times over the last year and have been incredibly comfortable because of the Schneller Team. Can't recommend these guys enough!

Very helpful and awesome service! Arrived on time and was able to diagnose the problem quickly…read more Jerick was great!

They wanted to charge me $500 to replace a faucet in my kitchen. My husband did it for $80.read more

These guys are top notch. I needed someone asap and Bob always accommodates. I really appreciate…read morethem. Highly recommend

I've had work done by The Drain Smith multiple times now, and every single time they've come…read morethrough exactly when I needed it. Most recently, with all the bad weather we've been having, my drains started backing up and my sump pump failed. It was pouring rain on a Friday, and Bob showed up at 6PM to make sure my house was taken care of. That kind of dedication and response time is hard to find. The communication is clear, the work gets done fast and done right, and even on short notice, there are no issues. Always professional, easy to talk to, and willing to answer any questions I had. It's not often you find someone this dependable and easy to work with. Highly recommend. Thank you so much, Bob, for the work you do.

We woke up to our house being 59degrees and the furnace not working. Tyler W. Was able to make it…read moreout before lunch time and was a great help! Customer service was absolutely fantastic and Tyler W. was accommodating and gave us clear explanations as to what was wrong. We received a text message with a picture of the employees so we knew who to expect and what they looked like. Arlinghaus has to send another worker out to discuss prices on a new furnace. Tyler was able to get our furnace working temporarily as we look into buying a new furnace. It cost $89 for him to come out and diagnose the problem. They will remove this from any extra work they may need to do. Unfortunately, in the end we could not afford even the lowest option they had for a furnace. They use a top furnace line brand and are more expensive then the national average. This was the only draw back for me that it was to expensive and I did not want to enter into a loan for a $7,000 furnace when the average homeowners pay is $3100. Regardless, they were transparent and did not pressure me into anything we didn't want to do. I highly recommend Arlinghaus for their professionalism and honesty with their customers.

A technician from Arlinghaus HVAC was assigned to inspect my AC system because I was signed up for…read morea "Happy House Program" it was included in the membership. My system was running well and did not need any service, when the Technician left, my system was not operating the same as when he started, My Central Air was not cooling my house and the system blower sounded different. I have lived in my house long enough to know how it sounds and feels, The person who worked on my system created the problem in order to create a service call and an unnecessary bill for a problem that he inserted. This is not the way to maintain customers or good reviews. If your service is not broken, the service person should not be out generating revenue. I was very concerned when he was measuring the amount of Freon as I heard a loud hiss as the vapors were being released. BTW, the same service person bypassed a safety cut-off device in my furnace last winter and, I had to buy the electrical device and reinstall it for the safety of my home. I am very dissatisfied with their procedures.

Everything went quite well. The communication was smooth and the overall service met my…read moreexpectations. There were a few tiny hiccups along the way, but they were handled quickly and professionally. I really appreciate the attention to detail and would feel comfortable using the service again.

Joys of home owning. Had RBS come out for plumbing this time. Not sure why my first review was not…read morerecommended for the electrical work I had done. My main valve into the house was badly corroded. Rob put in a new valve and a PRV. Work done quickly and very reasonable. Once again I can't say enough good things and highly recommend !!

I was charge $1400 to have my sump pump replaced (a 20 min job). When the technician was at my…read morehouse he mentioned the total charge as I had not received a quote from the company. I commented that $1400 seemed pretty high. He pulled up the cost of the sump pump on his device. The sump pump the technician installed was $350. He said that if I provided my own pump I would be charged $600 to have them come out and install it. So, my question was, what are the additional $450 for? I am ok paying it, if I know what I'm paying for, but the information from the technician just wasn't adding up to the full charge. I reached out to Five Star to ask for an invoice. It came with a one line summary of the total cost of the work. I asked if they could please send an itemized invoice and explained the reasons I just mentioned above. After a bit of insisting, they forwarded my request to the manager. This was his response: ---- Hi Veronica My name is Garrett and I am reaching out to you regarding a sump pump we did for you on Sunday. I understand there was some confusion about the charges, I am here to help! So as far as a full breakdown goes, We pay around $350 -$400 for the sump pumps, and labor comes in right around $600. The remainder of the charge goes towards our 1 year workmanship warranty, administrative tasks such as tracking, scheduling and being a support system here for you if anything were to happen with it. We stand behind our work 100%. All of our pricing is flat rate, so breaking it down can be challenging in the sense of the charge does not change if we ended up taking longer to install the pump for you. We do it this way for the customer experience, as some plumbing companies do charge per half hour or hour, and can exploit the consumer by 'taking their time' so to speak to run up the bill. We always try to be transparent with our pricing, and just know that we are here to stand behind the workmanship and product we installed for you. Please let me know if there is anything else I can help you with. Best, Garrett Sowers Customer Relations Specialist Five Star Home Services (614) 245-3954 garrett.sowers@fivestargroup.com ---- My response to his: You charge $400 for a one-year workmanship warranty??? That is literally the cost of a brand new pump!! I'm not sure how that doesn't sound ridiculous to you! I also pay the $40 monthly "membership" but there doesn't seem to be much benefit in that either. It just seems unusual that a company refuses to provide an itemized invoice for work performed. I am sure that if you had work done by anyone, you would hope to be able to see what you are being charged for. I need my heating and air unit replaced but I am very glad I had the sump pump experience first. There is absolutely no way I will have Five Star do any other work for me, especially not a high dollar repair! I will find another company that is honest and isn't so hesitant, or flat out refuse, to provide an itemized invoice. It's just a disappointment.

They don't keep their appointments. Keep calling to reschedule. Today was my second time being…read morecanceled. My time was 8-1, they called at 11 and canceled. The next appointment isn't until June 10. If the cancel again, it will be time for the furnace tune-up instead of the air-conditioning.