I'm just delighted with this company. I have a generator…read morethat dates back to 2007, so when I was informed by the installing company that it had bitten the dust I hardly questioned the verdict - it was 18 years old! Today Mr. Hoffman from Gen-Tech came to do an estimate for a new generator. When he saw that I have a generator he advised me it was possible it could be repaired rather than replaced. He then diagnosed the problem, replaced the faulty part, and ran a test to demonstrate that the generator does work! So now I have a working generator again, and at a fraction of the price it would have cost to replace it with a new one! Many thanks to the company, and they will have my business in the future.

Contacted Gen Tech to repair our Generac Generator. Frank from Gen Tech successfully repaired and…read moreserviced the generator noting that the previous company had erred in their diagnosis while using bogus maintenance parts on the generator. Price for the service was reasonable and we thank Frank for restoring the generator! Gen Tech will be our go to generator company!

Once again Zenner & Ritter come through! On a cold Saturday afternoon we noticed our house was…read morereally cold, so went to thermostat to raise the heat , and nothing. ( I'll skip the details) around 5:00 being that the furnace is only 6 months old ! I call the Zenner because they installed it and the technician ( very friendly, compassionate and competent ) came around 9:30 pm found that our old humidifier was shorted causing the problem ! He removed the wire from the furnace and we had HEAT !! We are VERY HAPPY with the quick response and repair!!! Hope not to need but will not call anyone else !

They installed an air pump in my home. Their service has been good, their communication strong and…read moretheir willingness to make sure I am a happy customer goes a long way with me. I plan to use them in the future.

Excellent communication and service. Their quote came in several hundred dollars less than our…read moreother quote. We were able to get a next day appointment . They showed up on time and did a great job. Highly recommend

best experience with a contractor! They were on time,…read morecourteous and very neat. Highy reccomend!

Alex and Tmark did an amazing job. I called when my AC stopped working, and they were able to…read moreschedule me for the very next day. They actually arrived earlier than expected, and within 45 minutes Alex had everything up and running again. I noticed a lot of reviews mentioned pricing concerns, but I was honestly impressed that the total cost, including labor and parts, was only $275. Fast, professional, and reasonably priced service. I would definitely recommend them to anyone needing AC repair.

Used them to replace my boiler. They were friendly, worked quietly, did a nice job. Can't complain…read more Price was decent. 0% financing was offered also.

Very professional and customer friendly. Also, took care of coordinating with power company and…read moreother needed services and inspection/code requirements. That saves lots headaches and time for us. Will not hesitate to call him again next time should any electrical problem happens. We give him a 5 star ration.

Won't pick up the phone. I've tried calling four times and each time I get an automated text…read moremessage and refusal to call back. Call me old-fashioned, but if I'm going to have someone in my home performing expensive work, I want to know who I'm working with over a conversation, not robo-texts.

We had an emergency situation with our steam boiler and the team at A G Roehrig & Son was extremely…read moreresponsive. Our boiler needed urgent attention on a Friday and two of their team members called my family to help by phone to extinguish the flames and then one came out within 30 minutes of our problem to stabilize the situation. Then the owner came to our home on Saturday to see how he could assist with the boiler replacement as we have young kids and they knew how important it is to have heat in Buffalo in January! We have only used this company to service our heating system for the last 15+ years. We won't ever use anyone else. I have even used them at my rental property. Super reliable and trustworthy. Highly recommend!

Simply excellent service. Called them to resolve a heating issue. The technician (Kevin) arrived…read moreduring the scheduled time frame and was efficient and professional in resolving the issue. He fully explained what the issue was, fixed the issue, and presented options on how to prevent issues in the future. Would recommend, would call again if needed.

Had a great session with Matt H on our new house design being built in WNY, Matt was extremely easy…read moreto discuss the layout with and Matt pointed out various things that were new in the most recent NEC code. Matt, thanks for your help guiding us through the design and placement of switches, receptacles and fixtures. I walked through the house with Rob today and your crew had everything roughed in and it looked fantastic, tight and clean. (job well done!!!) Jim B.

Have received no reply to my request for a quote submitted through the BRC website. It has been…read moreover a week....

A 5 month project and we couldn't have asked for a better team to work with! Always reliable,…read morealways professional and terrific work ethic. HIGHLY RECOMMEND!!!

My electrical panel burned out on Saturday afternoon, when the Buffalo Bills were playing a home…read morepreseason game. Fire department came, National Grid came and took the meter. I dialed about 20 electricians, and very few answered the phone, or returned a call. One large company told me that they don't do emergency calls on weekends! Really?? After going without power for one night, I started dialing the next morning. One kind electrician, told me he was working a job, but he told me to use his name and to speak to either Lori, or Rusty at Sub City electric. I left them a voicemail, and continued my quest to find an electrician. As I was on the phone with the next one, I saw a text from Lori telling me she had already sent over one of her technicians, Nick, to jump the meter so I could have power. I went out to my car to charge my phone. I was sitting in there for a few minutes when a truck pulled up and I met Nick. What a nice guy. He got everything working again in less than 20 minutes. He told me they would give me an estimate, I reached out to Lori to thank her, and on Monday I got to meet Rusty, Lori's father, who was very nice. I had an idea about how much it would cost to upgrade the service to 200 amps, and Sub City Electrical fell right into the price quote range. I shook Rustys hand, and hired him on the spot. This is a family business, so by 8 AM the next morning, two young guys were at the side door, ready to go to work. I believe that one of them was a stepson. They did an unbelievable job, and they were thorough. They also cleaned up when they left. They moved the panel about 6 feet to the left of where it was in my 106 year old basement. I saw them dig up part of the earth near my back deck to bury a grounding line. They got up on high ladders, and replaced and upgraded the entire service. I believe they were here for over 10 hours, and would not leave until everything was done and cleaned. I'm telling everyone: if you have an electrical problem, or some work that needs to get done, call Sub-City. Their service was phenomenal. They were responsive, and they do quality work. Not inexpensive, but trustworthy people. PS: I am still waiting on National Grid to come out and reinstall the meter! I need to call Lori.