I paid $130 for a basic pedicure and full set ($50 for the pedicure and $80 for the full set) I did…read morenot get anything crazy on my nails just black French tip in coffin shape. This is very expensive in my opinion and the shape was not sharp, she used clear acrylic instead of light pink so you can see right through my to my nail and all the calcium deposits also something pink was left under the nail so you can see that as well. The black from the French tip was also left on the top part of my nail and fingers. There was not enough coats of black as well so in the light it looks splotchy. My toes turned out good but not even 2 weeks after I got them done they are chipped as well as one of my finger nails. The lady doing my nails also kept telling me my toe nails were too short over and over again it was really weird. I certainly will not be going back.

I have frequented Lily Nails for years now. Primarily because I utilize their wax services and I…read morefeel like they're one of the few nail salons in the area that still waxes eyebrows the old school way! However, I can also trust Lily's for a basic nail service. Manicures and pedicures are their specialty I would say. I have done acrylic and dip too, which I've been pleased with but they are not the location to go to for some of the more elaborate nail art/designs and, that's okay. They know their lane. Overall the location is convenient, the prices are fair, they have a variety of colors to choose from and 9x out of 10, they can usually squeeze me in without an appointment any time I pop in!

My daughters and I wanted some pampering yesterday, so we went to Escape. The massages were not as…read moreexpected...one of my daughters specifically asked for an area to be worked on but was ignored and only one of us received the deep tissue massage we paid for. The pedicures were also not very good with the massages. Also the lady I had to do my gel nails doesn't know how to do "cat eyes" and when I mentioned it at the front desk, I was still charged extra for it. So I don't think we will return there.

Went in to get a regular manicure and pedicure, though mom got the deluxe of each. Hers took about…read moretwice as long, but I'm so happy with mine. Great color selection for standard, dip, and gel options. I got rhinestone red-y. It turns out you only get a shoulder rub with a deluxe package, but that's fine, I was happy with the chair massage during my pedicure. Mom was upset at the lack of cuticle treatment during her dip manicure. I understand not using oil, since the dip process involves powder, but they didn't even clean up the cuticles with the tiny scissor things (don't know the name, sorry). Overall good experience, and I'll go back, but not for that specific service (dip) if they won't even clean up cuticles for a manicure.

Everyone has different experiences, my pedicure was nice. Not rushed, feet and legs felt greatread more

I've been going here for quite a few years. And I used to do a full set and a pedicure every other…read moreweek. However, I'm really rough with my hands and it just wasn't worth it to have repairs done all the time because I live like a rabbit raccoon. However, I do go get pedicures quite frequently (1-2 times/month)and I've never had a bad experience with the spa pedicures. Everyone is super friendly. They really do try to remember people's names. I've had quite a few favorite technicians there over the years. My Mom absolutely loved Moon when I would take her to get her nails done when she was still alive. Find your favorite tech and stick with them.

Friendly and efficient. They will do what you want them to do…read more I recommend them very highly.

I walked in for pedicure. The stuff was very friendly. The guy who did my feet wasn't talking (but…read moreI was used to that from other places;) He did an excellent job, he was routined and doing a satisfying job. I can recommend that place. thank you

Had a walk in appt Sunday, nails are done beautifully and staff was so kind. Will totally be backread more

Personalized treatment with quality! My daughter refuses to go anywhere us now as these nails done…read moreprematurely damage or come off.

Great salon... super clean, lots of staff, great customer service and pricing--nails look great!read more

If you want it to sound like a genuinely angry and dissatisfied customer while remaining…read moreprofessional and credible, you could write: I am extremely disappointed with my recent experience at Bamboo Nails. I have been a loyal customer and have visited this salon at least 4-5 times for nail and pedicure services. Just a month ago, I spent nearly $250, including tips, for a pedicure and acrylic nail extension service, and I left satisfied. Unfortunately, my most recent visit was completely unacceptable. I booked an appointment simply to have my gel removed. Despite having an appointment, I was made to wait for over 30 minutes. When I was finally attended to, the technician seemed overwhelmed, distracted, and more focused on everything else happening around him than on the customer sitting in front of him. Multiple times, he used the electric file on my natural nails instead of the gel, causing discomfort and repeatedly apologizing afterward. What frustrated me most was that he kept walking away, talking to other people, and taking his eyes off my hands while working on me. The entire service felt rushed and careless. I couldn't help but feel that because I was only paying for a $20 service, I wasn't considered worth the time or attention given to higher-paying customers. I completely understand that Fridays are busy. However, if the salon is too busy to provide proper service, then appointments should not be accepted. I took the time to travel there, spend my money, and honor my appointment, only to receive a service that felt rushed, inattentive, and frankly worthless. Bamboo Nails has many positive reviews, and I have personally had good experiences there before. That is exactly why this visit was so shocking and disappointing. After this experience, I will seriously think twice before spending another dollar at this salon.

I really enjoyed my Thai Foot Massage which used a wooden stick to promote the reflexes.. And I was…read morerecommended by another client who was being serviced to try the dip power on my natural nails. The spa is quiet and there might be a bit of a wait but it's worth it because they are kind and aim to please you. If you go and you liked my results here's the techs who serviced me during my visit. Tim(pedi) John(dip)

Great service, recommend highly. My nail tech was exceptional This is my go to place.read more

Absolutely amazing service by Teresa - she was efficient and I think she created the best round…read moreshape out of all the nail techs I've been to. The interior is nice and clean but surprisingly busy for a Wednesday - then again it's the Wednesday before Christmas so maybe it should have been expected. I came with my fiance's sister and she was getting her nails done for the first time ever. Overall a great experience and high quality for being done in such a timely manner. I'd definitely come back, though I'm not often in the Richmond area. While I got natural nails with tip extensions this time around, they have a large color variety so It'd be fun to get something colorful or shiny next time.

Bad Vibe. I had an appointment for a pedicure and showed up 5 minutes prior. Asked for help picking…read morea color and had the checkin person just walk away. She cane back a few minutes later and helped me pick a color after the 2nd time I asked and then told me to have a seat. Ten minutes after my scheduled appointment another lady (Asian) walked up to the desk after having a manicure and said that she had decided to go ahead and get a pedicure as well. She was taken straight back. After a few more minutes I asked who was the manager. I was then taken back to a chair. The technician then came up to me and explained that she had fortunately had a no show so she would be able to work on me. I had multiple people walk in after me, offered water (which I was not) and taken straight to a chair. Some were white, some were Asian so I am not thinking it was a racial thing. Just very disappointed in their customer management.